Good communication and service. Help is just a call away, consultants can interact with your system and give one to one training.

Im amazed everyday by how well it integrates with my tmax, card reader and much more. It's enabled us to provide a quick, seamless and professional customer experience.

Still lots to learn but that's down to having time myself and if there are any problems over the weekend it is difficult to solve problems.

It is easy to use and we can  always get good help if we need it.

Very easy to use and customer service is brilliant. We've been using it for over two years and would recommend it to other salon businesses.

The software is easy to use. The customer service is brilliant.

The overall experience with salon tracker has been very positive i would recommend to other buissnesses.

The system is very easy to use and we all got the hang of it very quickly.

They are there to help anytime. The reports part of the software is brilliant to see where your buissness is doing well and where you need to work on.

There is always someone at other end of phone also if any problems occur.

All the help when I need it as the staff is highly trained.

We use petty cash sometimes, there is no petty cash button, basic cash up.

Best software I’ve ever used easy to navigate and helps me get the best from my business while tracking staff progress too.

The ease of it is fantastic. There is always someone on the phone to talk through issues/train staff members up.

It’s easy to use once you are set up and know what you are doing. The team who help you when there are issues are amazing.

We have just started really using the most of this software using the reports to learn more about our business. A massive pro of salon tracker is the amazing customer service team they have.

Love its Simplicity, very good when training new staff as it isn't complex.

It can be tricky to find and use the sales functions.

I love how it gives amazing statistics measures sales of each staff members for me to set targets. And is easy to use for staff.

We have come across a lot of problems with the system. Clients have been sent text message reminders that are wrong.

The whole migration process to SalonTracker was seamless, the tech team took over and migrated our customers on to Salon Tracker in no time at all. Everything about Salon Tracker has been amazing.

The ease of customer records for treatments and courses. During the COVID drama they couldn’t have been more helpful with pausing subscriptions and the a discount when we were able to re-open.

The remote access is great, the Salon Tracker team take over and set everything up for you, packages, prices, products. Thank you for making the change over so easy.

I like salon tracker but there are a a few small tweaks that I would make to make it perfect for use in a busy salon with staff.

Some of the reports are very complicated and difficult to make sense of.

Operating our sunbeds using Salon Tracker is super quick, easy, professional and seamless. Equally the thumbprint and card reader integrations are fantastic and make for seamless transactions.

Easy to get hold of somebody during working hours but if something goes wrong outside of these hours you are a bit stuck.

M trying to close my Plus account but nope, no one gets back to me and they’re still charging me. Absolutely disgusted and now cancelling my card so they can’t steal anymore of my money.

Hands down the most outstanding customer service.

All businesses need systems, simple systems work best, just the accounting integration. They get that right, they will have an absolute winner.

I used fresha and I had so much support from [SENSITIVE CONTENT HIDDEN. He was truly amazing and patient with me , always answering my questions.

Fresha just changed my life, the CS is fantastic, my customers handle their own appointments and it saved me a lot of time, very comfortable app.

I don’t take credit cards so I don’t need the extra service. I had to dispute it on my credit card company.

It’s all about learning with new products and how easy they are fresha is easy to adapt to and function and customer care are great.

Will start working again in september. I am so positive so far...and I’m hoping it will stay that way.

Very easy to use, very intuitive, with an awesome customization level considering it is a free software.

M out of my policy no show fee and I’ve lost an hour of my time with production.

Fresha makes them a new account and I get charged the ridiculous 20% fee. Do you think I can get support to reply to my emails.

Great little booking tool. I switched when i wanted a paperless clinic.

Clients can book in easily and the book now buttons create opportunities for clients to see who’s available at any time day or night. I love all the features and the consultation helps a great deal.

Except on the website it says it’s included in the 2.29% plus $0.20 per transaction fees. M already very upset at the delay only to hear about these extra costs.

It is easy to use so far and even the free version a small business can use. And as i can understand the Fresha Plus is also cheap.

Great for the whole team , great for rebooking clients and the appointment reminders are brilliant.

The customer service is excellent. They are a company that operates great ethics.

It’s easy to use, send reminders and the service of the Fresha team is amazing.

For me the system it’s just amazing, from online bookings, text and email confirmations for clients, costumer service when I have doubts they are fast with solutions and explanations.

You can choose to use the program for free. If you want to add the 'Plus' utilities, you pay a fair price.

I must admit I might be confused on the billing policy.

It is very easy to use with good customizations. Many options are very practical to use.

Best admin support- so quick and detailed. Program is easy, user friendly, and free of charge loving it.

This is amazing if looking for a start up online and booking system. Easy to use, simple for clients, and has a free version.

I really like the fact that you can utilize almost everything you need to run a successful business. It keeps track on everything with integrated options to social media plus google.

The headache and frustration of dealing with them is too much. If I did not already have my clients set up in their system, I would be switching to something else.

It’s great for start up and small businesses. So many fantastic features that are complimentary with the small debit fee that is only taken upon sale.

The new client consultation forms are very easy to use and easy to edit. I love the marketing features which prove very popular with the clients.

Friendly use, full integration solution for barber shops.

We are very pleased with the outstanding. Investment Fresha has brought our Company.

Pound Sterling

Salon Tracker is designed to help hair and beauty salons, tanning centers and spas handle appointments, payments, client records and more. It allows administrators to directly accept booking requests from websites or Facebook pages and automatically update booking details across built-in calendars.


Features of Sales Tracker include stock management, client records, graphical charts, custom reports, no-show alerts, commission management and more. The point of sale (POS) system enables employees to process online payments, track inventories and maintain customer relationships. It enables organizations to collect and store customer details such as birthdays, photos, appointment preferences, purchase history and more on a centralized platform.


With Salon Tracker’s marketing module, stakeholders can send promotional messages or rebooking reminders to clients via SMS notifications. Pricing is available on a monthly subscription and support is extended via phone, email and other online measures.



LongDescription

Employee Management

Customizable Reports

SMS Messaging

Customer Mobile App

Client Database

Confirmation/Reminders

Customer Database

Recurring Appointments

Gift Card Management

Calendar Management

Multi-Location

Booking Management

Email Marketing

Sales Reports

Inventory Tracking

Activity Dashboard

Alerts/Notifications

Online Booking

SMS Marketing

Reporting & Statistics

Reminders

Discount Management

Appointment Management

Client Management

Customer History

Point of Sale (POS)

Appointment Scheduling

Inventory Management

Client Profiles

Electronic Payments

For Salons and Spas

Credit Card Processing

Transaction History

Website Integration

Automated Scheduling

Real Time Reporting

Customizable Branding

Commission Management

Drag & Drop

Third-Party Integrations

Waitlist Status Tracking

Web browser (OS agnostic)

Salon Tracker offers 3 levels of subscription.

Standard subscription: £30 plus vat / month 

Professional subscription: £60 plus vat / month

Enterprise subscription: £90 plus vat / month

There is a minimum 12 month subscription for each package.

Email/Help Desk

Phone Support

Chat

2-10

11-50

51-200

201-500

1000+

Salon Tracker

Live Online

US Dollar

Fresha is the world’s only subscription-free booking software for beauty and wellness businesses, trusted by over 100,000 salons, barbershops, spas, and more. Sign up to Fresha for free and manage all of your appointments, staff members, and locations from your own online calendar. Attract more new clients and fill your calendar by taking bookings on your Instagram and Facebook pages, through Google Search and Maps, and on your own website. Reach clients anywhere, anytime and grow your business with powerful marketing tools; including email campaigns, text messages, and alerts within the Fresha app. No need to pay a monthly subscription – grow your business at your own pace with our optional paid features, including seamless payment processing with daily payouts.

Salon Tracker vs Fresha

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