CharmHealth vs Doxy.me

RATING:

4.38

(113)

CharmHealth has 113 reviews and a rating of 4.38 / 5 stars vs Doxy.me which has 942 reviews and a rating of 4.54 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.38 / 5 (113)
4.54 / 5 (942)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
January 13, 2023
January 27, 2023
Pros/Cons
  • Pros

  • I especially love the inventory functionality which a lot for EHR's are missing. The pricing scheme is suitable for new offices and the add on features are great as the practice has grown.
  • You can customize Charm based on specific needs or wants. I am very happy with the RCM team and how they take time out to make sure you understand and all your questions are answered.
  • Cons

  • It is also difficult to get the patient to populate parts of their chart ahead of time. I have to manually type in the questionnaire results that my patients fill out ahead of their visits.
  • Net then got back and re-enter the correct email address. Customer service has yet to fix this problem.
  • Pros

  • They are able to simply log in and test the quality of their mic and video prior to appointment to ensure a quality and secure telehealth appointment.
  • I love how they have a free option if you don’t use the products as often as others. I love that it’s so easy to send the link to your clients.
  • Cons

  • Sometimes based on internet service providers, the service can be slow. But this is an outside problem.
  • Sometimes the connection is bad but I don't think it's a software problem it's usually the person on the other end has bad internet.
Pricing Range
Product Demo
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Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2022

FrontRunners

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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