Thera-LINK has improved significantly over the last 2 years, offering more features and a greater ease of use for myself and my clients.

Occasional technical problems occur, which may be related to internet service rather than thera-LINK.

That having been said I was also a bit disappointed that the service doesn't allow clients to pay for a SMS-based monthly therapy subscription.

I LOVE the virtual waiting room and music, as well as the ability to require payment prior to session. I appreciate the responsive, effective, and professional assistance and technical support.

Images, music and overall look is appealing. Love that money is collected prior to joining session.

They answer their phones, respond to emails, and in short, are ready to help. An additional nice feature in their ability to allow communication via messaging between client and therapist.

I feel that they really understand my needs as a therapist as well as a business owner. I especially appreciate that they have experience as therapists themselves.

If anything, seems difficult to change a client's name, once you/they establish an account.

It's easy to use and increasingly growing in functionality and features. The interface is clean and the video and audio quality are consistently strong.

Picture and audio are clear. It doesn't have a bunch of unnecessary features or require a great deal of technical expertise.

It creates a n organized system backed by excellent customer support for a fraction of the cost of other similar platforms.

Thera-LINK's customer service has been excellent from the start. I am the owner of a private practice, and I was new to using Tele-Medicine technology.

When the Tele-Medicine volume surged during the pandemic, Thera-LINK was able to accommodate increased needs without any disruptions of quality service.

The software is intuitive and fluid; the tutorials are short and easy to understand. They are about continuous improvement and I like that.

The support staff at Thera-LINK are extremely responsive and knowledgeable. Great software and support.

My experience has been excellent. Customer service is fantastic and the program is simple to use.

This platform has been a hit with clients that have transferred from the larger platforms- they love the ease of access.

I feel fortunate to have chosen Thera-LINK over other options. They have always been very responsive and supportive.

The worst part about the desktop platform is their customer service they can take hours or days to respond to your request via their online chat.

This software helps with reducing the cost of no-shows or cancelations b/c of its ease to use and convenience to patients.

I least like the glitches that cause screen freezes and loss of video. These make it difficult to have consistently complete sessions.

Another great feature of Thera-LINK is that it allows you to connect with other clinicians for video conferencing for free.

Clients can cancel appointments through the portal, which then notifies the clinician, but if a clinician cancels an appointment, again no notification is sent out to the client.

The support staff is amazing and very helpful. For me, that is the best part of Therapy Notes.

My overall experience with TherapyNotes has been great. They have done an amazing job creating this software.

I particularly love how the treatment objectives auto-populate into progress notes to keep you on track with monitoring and updating those.

It was relatively straightforward, great price, could do insurance billing for you, includes treatment planning, integrated CC processing.

If you have a problem, they spend hours blaming you. When that’s not the problem, they escalate and/or refer to the “development team.

They even have a telehealth platform integrated. The customer support is top notch, quick to respond, timely and efficient, helpful and always pleasant.

In February, when I was warned of a charge pending for lack of compliance, I called Therapy Notes. They then told me it WAS required.

I don't need the condescending ways that TherapyNotes literally PREVENTS YOU from, rather than cautions you about, doing certain notes out of order. Cautioning is a superb idea.

Intuitiveness and ease of use, reliability, and ongoing enhancement of features that fit my growing therapy practice needs.

I love the quality, organization and ease of use. They also have an amazing customer support team that are available around the clock to give support.

Overall great and cost-effective in the long-term.

M very happy with this software. I especially liked the customer service call during my free trial to help me learn about all of the features and assess if I needed support.

The  customer  service is  courteous and very patient and very  accessible. They gave me a free trial and is very  user friendly.

TherapyNotes is really intuitive and easy to learn. It has great built-in reminder features to make it simple to use from a clinical perspective.

The price is great as well and they are always helpful.

I chose this product for the value and the reputation for outstanding support.

Intuitive, Great Customer Service and Always Improving.

US Dollar

thera-LINK is a cloud-based telehealth solution designed to help private practitioners and small to midsize mental health businesses manage telemedicine services. A HIPAA-compliant platform, it enables users to connect with clients via encrypted video chats.


Features of thera-LINK include file sharing, client/session notes, electronic payments, scheduling, client listing directory and secure messaging. It allows practitioners to view client profiles, past appointments, personal details, session durations and payments history. Additionally, the system enables users to create a virtual waiting room with custom background and music to deliver a therapeutic client experience.


thera-LINK offers an application programming interface (API) to let users create personalized applications and custom workflows. The product is available on a monthly subscription and support is extended via phone, FAQs, documentation, videos and other online measures.



LongDescription

Electronic Payments

Two-Way Audio & Video

Practice Management

HIPAA Compliant

Confirmation/Reminders

Calendar Management

One-to-One Messaging

Self Service Portal

Mobile Access

Compliance Management

Client Portal

Alerts/Notifications

Reminders

Medical Billing

Billing & Invoicing

Appointment Management

Video Conferencing

Appointment Scheduling

Multi-Provider Practice

Live Chat

basicLINK: $30/month
ultimateLINK: $45/month per provider
practiceLINK: $65/month per provider
treatmentLINK: $100/month per provider
Sales tax is included in the monthly plan pricing.

Email/Help Desk

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

thera-LINK

Live Online

Documentation

TherapyNotes is a cloud-based mental/behavioral health software system that includes electronic health records (EHR), a patient portal, patient scheduling and medical billing. The solution is suitable for practices of all sizes, including those with multiple locations or with providers who need access outside the office.


TherapyNotes provides access to several types of specialty note templates for various types of medical practices such as psychotherapy, psychiatry and behavioral health. Using TherapyNotes, medical professionals can create and customize treatment plans, progress notes, psychological evaluations, termination notes and more.


The solution also includes a billing module, which gives providers the ability to create statements and billing reports. The credit card processing module lets users enter/swipe cards directly into the system and save card information for future transactions. Users can create recurring appointments, set staff work schedules and send appointment reminders to the patients directly from the system.


TherapyNotes is an HIPAA-certified application and complies with PCI standards for data security. All data is stored in a fully encrypted SAS 70 Type II certified data centers.



Real-Time Analytics

Treatment Planning

Document Templates

Patient Records Management

Employee Management

Case Management

Faculty/Staff Management

Invoice History

Status Tracking

Payment Processing

Claims Tracking

Online Forms

Document Storage

Activity Tracking

Charting

Progress Tracking

Referral Tracking

Task Scheduling

SSL Security

Electronic Signature

Credit Card Processing

On Call Scheduling

Virtual Waiting Room

Invoice Management

Claims Adjuster Management

Patient Intake

Customer Database

Recurring Appointments

No-Show Tracking

Paper-Based Claims

Data Import/Export

Assessment Management

Payor Management

Multi-Location

Code & Charge Entry

EMR/EHR

Dunning Management

Claims Scrubbing

Historical Reporting

Electronic Submission

Single Provider Practice

Inpatient/Residential

Role-Based Permissions

Real Time Notifications

Forms Management

Email Reminders

Handwriting Recognition

Workflow Management

Initial Assessments

File Sharing

Voice Recognition

Activity Dashboard

Co-Pay & Deductible Tracking

Calendar Sync

Remote Treatment Planning

Physician Management

Coding Assistance

Customer Management

Electronic Claims

For Mental/Behavioral Health

Audit Management

Real Time Reporting

Compliance Tracking

Progress Reports

Monitoring

Claims Management

Records Management

Quotes/Estimates

Drag & Drop

Secure Data Storage

Insurance Eligibility Verification

For Medical Purposes

Remittance Advice

Decision Support

Therapy Notes

Search/Filter

Progress Notes

Notes Management

Telemedicine

E-Prescribing

Patient Communications

Reporting & Statistics

For Practice, Clinic, Hospital, Center, or Facility:
First clinician - $59/month
Additional clinicians - $30/month
Interns - $20/month

For Non-Profit US Organization: $25/month per clinician

14 cents each for electronic claims
14 cents each for text & phone reminders
Free email reminders

thera-LINK vs TherapyNotes, LLC

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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