Operto Teams

RATING:

4.9

(96)

About Operto Teams

Operto Teams (formerly VRScheduler) is the best software for managing vacation rental operations. It gives you a complete view of information on tasks, staff, vendors, issues, owners, and properties. Staff in the field use a mobile dashboard to complete tasks, upload images and videos, and submit any issues they find. All the information they need is at their fingertips, with communication back to you in real time. Owners have an interactive dashboard where they can submit Owner and Owner Guest stays, as well as see the status of their properties, view owner reports, submit payment and more. Managers can track all billable items to push into Quickbooks or other accounting platforms. Payroll is a snap for pay by job and pay by hour, with reports that can blend dif...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Operto Teams Pricing

$70/month for up to 10 properties, $7/property/month each additional.

Starting price: 

$7.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Master Calendar
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Operto Teams Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Operto Teams

1 - 5 of 96 Reviews

Quinn

Verified reviewer

Real Estate, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2019

Excellent software to task and schedule our vacation rental staff

I know the majority of the tasks our staff is completing on any given day/week/month. I can track when the task is started, ongoing and completed and if there were any issues that arose while completing the task.

PROS

VR Scheduler is dynamic, robust software that enables us to task and schedule every activity in our vacation rental business. The developers have adapted the software to meet our needs and continue to develop additional functions/features. VR Scheduler integrates with our property management software. It is a quality, cost-effective addition to our suite of software products.

CONS

It is not a one-size fits all product and you need to be focused on how you want to utilize the different features/functions. Implementation both at an administrator and staff level takes training.

Kim

Real Estate, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

Quality, affordable and easy to use

I need a program that would allow me to not double book, be able to schedule cleaning and maintenance from the same program, bill and do payroll. It checked all those boxes and was affordable for a new company! I give my clients 110% Customer Service as I believe I owe it to them! VRscheduler staff operate the same way which I LOVE! A lot of companies offer the same products but their follow through and CS always tends to fall short, not these ladies!

PROS

I do not like to spend my time behind a computer. I knew what I wanted in a software program and the cost and simplicity was my two main concerns. The program had to be easy to set up, to learn and not be thousands of dollars to just purchase. VRscheduler was all the above. When I do have questions and get stuck, [SENSITIVE CONTENT HIDDEN] answer my emails in quickly and efficiently. I have never had to be on hold for a long period of time before I could move on which is priceless!

CONS

I haven't found anything that I don't like about the program. It actually has done all they said it would & it has yet to have any software issues or updates that others have that can wipe out all your hard work!

Reason for choosing Operto Teams

Cost was a huge factor but during the demo [SENSITIVE CONTENT HIDDEN] was very detailed when answering my questions in ways that made it easy to be able to understand the program. [SENSITIVE CONTENT HIDDEN] always followed up later to be sure I wasn't having issues and help me with set up. Neither were "sales women" & weren't pushy like most of the other companies. They know their product and new it would sell it self! It was & still is like talking to old friends you haven't seen in a while!

Vendor Response

Dear Kim, Wow, thank you so much for such wonderful feedback. It makes it all worthwhile to read these kind of comments. We are delighted that you mention our customer care and the training that we offer as it is not only a product that sells but the people behind it. We are passionate about what we do and the customers that we serve and it is good to see that this is evident. We hope that you will recommend VRScheduler to your colleagues in the industry and if we can be of any assistance going forward then please don't hesitate to contact us. Warm regards and stay safe

Replied September 2020

Erika

Hospitality, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

5

Reviewed January 2021

Recommend but it's a time and financial investment

We like it but it's around $300 / month for us and it's borderline not worth it. We used Tsheets before which worked really nicely with Quickbooks and had very easy and friendly customer service if you needed help.

PROS

- It is a huge time saver to have the cleans synced automatically - Almost no human error and if there is, it's the clients fault and not ours ;) - Scheduling is much easier - Master calendar shows all bookings

CONS

- Due to USD exchange rate, this program is very expensive for us and when I get the bill, it turns me off. It's still worth it as we are at our one year mark and will continue but partially due to the fact we have invested so much time learning it. - Customer support: I would prefer a phone line to call instead of emailing. I have tried calling before but it's an American # and I can't call out

Reason for choosing Operto Teams

Personal referral from a cleaning company in town.

Reasons for switching to Operto Teams

We wanted to try a system that automated the booking and synced the calendars

Vendor Response

Thank you for taking the time to review the VRScheduler and we are really happy that you find the system time saving and easy to use. Thank you for your feedback and please stay safe

Replied February 2021

Rebecca

Hospitality, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

Very glad that we found this

Wonderful! Staff extremely patient and helpful.

PROS

I am very glad that we found this. I had initially chosen a more expensive program mainly due to the looks visually. VR scheduler is a little outdated looking in my opinion, however, once I got past that to get to the features it was everything we were looking for. We are a hybrid company, somewhere in between a cleaning company and a vacation rental manager. We needed a lot of features, minus the reservation/booking features that compromise most other software programs. We were specifically interested in creating staff checklists. It took a little tweaking, but we got it perfect. [SENSITIVE CONTENT HIDDEN] taught me how to change the font size (for us older folks using our phones), bold words, etc. We were able to make changes to suit our needs. [SENSITIVE CONTENT HIDDEN] were wonderful (and VERY patient) in helping us get started and set up. I would very highly recommend for features. I still wish the look was a little more modern but for the price this is truly wonderful. It has saved soooo much time in scheduling and the pen and paper system that we had. Very happy that I chose this software.

CONS

Some other programs were more modern looking and a little easier to learn initially

Vendor Response

Dear Rebecca Thank you very much for taking the time to review VRScheduler. We are over the moon that you stuck with us through the training - it really is rewarding to read that we have succeeded in giving you everything that you were looking for and that you found our prices to be really competitive. Please do recommend us to your colleagues in the industry and if there is anything more that we can do for you then please don't hesitate to reach out to us. Kind regards and stay safe

Replied September 2020

Amine

Real Estate, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Outstanding and Superior Platform

The best feature of all is their customer service team who are extremely responsive and supportive. I had few requirements that were needed and they got them implemented in no time, in addition to responding promptly to all inquiries. I started out with just 4 properties on Operto Teams, and the onboarding specialist was amazing and knowledgeable and the attention provided made us feel as if we were a company of 100s of apartment. They don’t spare any efforts regardless of the size of your company and are truly a partner that you’ll grow together with.

PROS

If I am to write every single good thing about Operto Teams this would be an extremely long post. From task automation, to employees management, reporting, housekeeping, operations, frontdesk, maintenance, Operto Teams nails it down to the dot in its feature packed platform. Furthermore, the extensive reporting and flawless integrations takes Operto Teams to a different level. Managing staff and vendors couldn’t be any easier where all payrolls are automatically calculated, all you have to do is approve and payout. Our service providers love using Operto Teams and the extensive fully featured checklists that allows you to customize per your needs. Notifications through email and SMS is another killer feature which we rely heavily on with our staff and vendors. Finally, the master calendar is magic by itself, the way it displays all your tasks and information in a seamless interface makes your day to day take management simple.

CONS

Nothing whatsoever to complain about, have been using Operto Teams for 6 months now and works flawlessly.

Vendor Response

Amine, thank you for the kind words. We are so glad that you are enjoying Operto Teams. We look forward to many years of growing and working together. All the best, Operto Teams

Replied April 2022