About VRScheduler

VRScheduler is a cloud-based vacation rental solution that serves property managers, vacation rental owners, cleaning companies and hot tub service companies. Key features are a task manager, drag-and-drop scheduler, alerts and notifications, employee dashboard and custom reporting.

With VRScheduler, property managers can import booking from multiple platforms, including, HomeAway, Airbnb, LiveRez.com and VRBO. Users can define rules to automate repetitive tasks and business workflows like employee scheduling, booking confirmation, job tracking and more. A booking dashboard provides a top-level view of ongoing activities and ad hoc issues.

VRScheduler offers a master calendar that displays bookings, tasks and employee ass...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

75 Reviews of VRScheduler

Average User Ratings

Overall

4.89 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(65)

65

4 stars

(6)

6

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 75 results

March 2021

Daychia from Super Life Inc

Verified Reviewer

Company Size: 2-10 employees

Industry: Commercial Real Estate

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2021

Best Bang for your Buck

Overall I love the software, and the customer service , help desk is always very helpful and there for me , pretty much right away... Never have to really wait more than a day to get a reply on questions I may have.

Pros

VR Solved my scheduling team problems immediately provided the organization I needed for each member of my cleaning team to function optimally without me having to physically text and tell them where to be and what to do each time. It gives me the ability to make my cleaning department run like a well oiled machine without me having to push them every step of the way. Now they go and clean and take care of things on their own.

Cons

I can't really say I have a least like of anything thus far using this software. I have been very pleased with it. Maybe the only thing I would love to have in addition is an Inventory list for each unit and a way to keep up with the supplies inventory for each unit... alerting the staff and admins when certain supplies are getting low and need to be repurchased.

Reasons for Choosing VRScheduler

I was working with Smoobu and asked them about a way to organize my Cleaning staff and they suggested VR to me. I took the trial run and was impressed .

Response from VRScheduler

Replied April 2021

Dear Daychia Thank you so much for your awesome feedback. We are so pleased that we have helped to solve your team scheduling problems and that you love our software and customer service. And your comment about an inventory list is a great idea. We will have a think about adding this feature in the future. We are so pleased that Smoobu recommended us to you, and thank you for being a great client and advocate. Warm regards

September 2020

Melanie from Rent In Myrtle

Company Size: 2-10 employees

Industry: Hospitality

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2020

Makes our business run smoothly

This is just an overall solid software that does everything we need to keep operations and task scheduling from getting out of control. We couldn't run our business without it.

Pros

There are too many positives to list them all: The biggest thing that stands our for us is the fantastic customer service and onboarding training/support. The experience working with the VR Scheduler team has been the best software experience we have had. Automated scheduling of cleaning and maintenance that is smart enough to move tasks when reservations come in. Drag/drop to move a scheduled task, but smart enough not to allow any missed cleanings. Ability to assign tasks to specific employees and to see the approximate time the jobs will take. Employee start/stop on jobs for tracking payroll as well as how long a job takes. Piece pay tracking for non-hourly employees Linen packing lists Ability to assign check lists to tasks and for employees to report issues with photos that can then be made into tasks and assigned for completion. Ability to assign multiple employees or teams to the same tasks.

Cons

The learning curve would be very steep if you attempted to use VR Scheduler without any onboarding training. It could be a little more user friendly out of the box, but honestly, if you do the training, it's pretty easy to catch on, and the people at VR Scheduler are always there to help - always willing to do more training.

Reasons for Choosing VRScheduler

Significant pricing difference (VR Scheduler is a bargain) and we loved the software and people at VR Scheduler when we trialed it.

Response from VRScheduler

Replied September 2020

Dear Melanie, Wow, what great, great feedback. And thank you so much for highlighting our customer care. This is really important to us as you are not only buying into our product but also into our people. It is so rewarding to read about all the positives that you are now experiencing because of VRScheduler and how it makes your worklife and those of your colleagues much easier. We wish you all the very best during these challenging times and if you ever need any assistance you know where to find us. Warm regards and stay safe

April 2021

Leila from Desert Haven Home Management, LLC

Company Size: 2-10 employees

Industry: Hospitality

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Outstanding Service & Software

I am a huge fan of this program and the software. The people behind the scenes are prompt, courteous and supremely helpful. It has changed the way we do business and I am eternally grateful.

Pros

I like the innovative features and thoughtfulness that went into the design. It is comprehensive, thorough and covers a wide range of options for any business.

Cons

The learning curve seemed a bit steep initially because the program is so vast. However, with the help of both [SENSITIVE CONTENT HIDDEN] and some extra one-on-one training, we were able to move past our first few baby steps and grow more comfortable with all the features.

Reasons for Switching to VRScheduler

Needed broader function - more options - larger scale operation. I needed more features that allowed me to better manage my properties , clients and my teams.

Response from VRScheduler

Replied April 2021

Dear Leila Thank you very much for taking the time to review the VR scheduler and we too are eternally grateful that you are a huge fan. Thank you too for recognising and praising our customer service team they are a fantastic support to our clients and our biggest asset and are there for you 100% of the time to assist in the onboarding and to answer any questions whenever you need help. We are delighted that we are able to bring you the additional functions that you were looking for and we hope that you will recommend the VRScheduler to your colleagues. Warm regards and stay safe

June 2019

LaShonne from RealVoice

Company Size: 51-200 employees

Industry: Hospitality

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

June 2019

VRScheduler

I have a good experience with this software thus far and training on this software is easy to accomplish as long as you have detailed notes.

Pros

I like this software because currently the property that we service has different Islands and it is easy to decipher through which hoe is on what island.

Cons

The fact that it is not as user friendly, however once in the system and you find your flow it becomes easier to use.

March 2020

Tiffany from Bennington Properties, LLC

Company Size: 51-200 employees

Industry: Hospitality

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

Game Changer!

VRScheduler has be been a game changer for my department. We were dealing with inefficiencies, excessive man hours scheduling and keeping track of all the operations within the department, A LOT of human error. All of these issues have been eliminated and have improved our efficiency, consistency and overall accountability. [SENSITIVE CONTENT HIDDEN] and team have been very receptive to making changes/improvements to the software that have been very beneficial for my department. I highly recommend VRScheduler, so sad it took me so long to make this change!

Pros

Integration was super easy!! Set up was time consuming but not difficult! Auto- generates and pulls in real time from Res Software. Auto Assigns all staff requiring minimal adjustment. Ability to see schedule days, weeks, months in advance. Easy adjustment for call off's , cancellations. Less time & energy required to manage 40 field staff and 200 homes.

Cons

I would like to see some improvement in the notifications. The Issues section streamlined. It is not very user friendly, time exhaustive and duplicate issues. I'd like to someday see a communication aspect-Direct Messaging to field staff and entire team.

Reasons for Choosing VRScheduler

I felt VRS had more features as it pertains to a housekeeping department. Others were mostly Maintenance and Owner centered. Easy interface and it felt more dynamic, as far as ability to set features to my needs. I would not have to fight the software to make it work for me. VRS was a newer/smaller company with the ability to make changes and adjustments to meet our needs. I liked the idea of "growing" together. Other companies were "set" in their features and had little to no ability to adjust. Of course...price!!

Reasons for Switching to VRScheduler

Ultimately it was the growth of my department and the company. We no longer could function under the other software efficiently and/ or effectively. It was time for a change and for the department as a whole to take it to the next level.

Response from VRScheduler

Replied October 2020

Dear Tiffany, We are so happy to hear that VRScheduler was easy to integrate and managing your staff and 200 homes has become less time consuming. Please feel free to contact me directly regarding notifications and communications so we can better understand your constructive feedback. Look forward to hearing from you! Kind regards, Jill