About VRScheduler

VRScheduler is a cloud-based vacation rental solution that serves property managers, vacation rental owners, cleaning companies and hot tub service companies. Key features are a task manager, drag-and-drop scheduler, alerts and notifications, employee dashboard and custom reporting.

With VRScheduler, property managers can import booking from multiple platforms, including, HomeAway, Airbnb, LiveRez.com and VRBO. Users can define rules to automate repetitive tasks and business workflows like employee scheduling, booking confirmation, job tracking and more. A booking dashboard provides a top-level view of ongoing activities and ad hoc issues.

VRScheduler offers a master calendar that displays bookings, tasks and employee assignments on a daily, weekly an...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

49 Reviews of VRScheduler

Average User Ratings

Overall

4.86 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(45)

45

4 stars

(5)

5

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 49 results

April 2019

Quinn from California Vacation Villas

Company Size: 11-50 employees

Industry: Real Estate

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

Excellent software to task and schedule our vacation rental staff

I know the majority of the tasks our staff is completing on any given day/week/month. I can track when the task is started, ongoing and completed and if there were any issues that arose while completing the task.

Pros

VR Scheduler is dynamic, robust software that enables us to task and schedule every activity in our vacation rental business. The developers have adapted the software to meet our needs and continue to develop additional functions/features. VR Scheduler integrates with our property management software. It is a quality, cost-effective addition to our suite of software products.

Cons

It is not a one-size fits all product and you need to be focused on how you want to utilize the different features/functions. Implementation both at an administrator and staff level takes training.

January 2020

Tyler from Effortless Rental Group

Company Size: 11-50 employees

Industry: Hospitality

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

A great all-in-one tool for small and large businesses

VRS has been an amazing tool when coordinating our housekeeping teams and schedules. Virtually no bugs and customer support [SENSITIVE CONTENT HIDDEN] has been prompt and extremely helpful.

Pros

Detailed multi-calendar allows us (and our teams in the field) to easily visualize 100+ properties from a single, birdseye view. Task management automations are easy to setup for housekeeping.

Cons

Limitations with invoice creation and quality of the API connection with our Property Management Software. Overall, the system works just fine but we wish VRS had a few more tools to connect our tasks with our maintenance pipeline and revenue.

Reasons for Choosing VRScheduler

Cheaper and easier.

Response from VRScheduler

Replied January 2020

Hi Tyler, Thank you for your 5-star review of VRScheduler! In regards to your requests, I have good news. We currently have invoicing via stripe in Beta, and will have an API available and a connection with Zapier that will provide the connections by the end of this quarter. I will reach out directly to dicuss. Thanks again for your amazing review! Jill

November 2019

Susan from Capi's Property Management

Company Size: 11-50 employees

Industry: Leisure, Travel & Tourism

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2019

We love this product

Huge for us is the fact that others have access to the system and it is not just dependent on one person as it was before, with our custom Access database. Also we can better track work for payment, and problems can be assigned and not forgotten, we were losing money by fixing stuff but forgetting to document it in order to bill for it. This system better helps us organize and coordinate.

Pros

The support from the vendor is prompt and very helpful. I like the dashboard for the staff, it is very easy for them to see their workload and complete tasks. The vendor has modified quite a few things at our request, they are very easy to work with. The system is quite robust and good value for the money.

Cons

Some of the menu options for the staff only using cell phones are a little difficult to maneuver with just a small smart phone. I would like to see a better communication tool built in (similar to whatsapp, which we currently use for updates on issues). I am not crazy about the Issues handling feature - we use it but it could be streamlined and function better for us. A couple of the reports we need that include all of the data are only available via csv export, which requires an Excel user to manipulate rather than just print a report with that information. Our staff are Spanish speakers so it would be nice if the manuals were in Spanish, and all of the options on the menus and labels were also in that language.

Reasons for Choosing VRScheduler

This was the only one that covered all of our major needs, almost like it was made for us.

June 2019

LaShonne from RealVoice

Company Size: 51-200 employees

Industry: Hospitality

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

June 2019

VRScheduler

I have a good experience with this software thus far and training on this software is easy to accomplish as long as you have detailed notes.

Pros

I like this software because currently the property that we service has different Islands and it is easy to decipher through which hoe is on what island.

Cons

The fact that it is not as user friendly, however once in the system and you find your flow it becomes easier to use.

April 2019

Christina from Superior Properties North Shore

Company Size: 11-50 employees

Industry: Hospitality

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

Saves time and headaches!

We are very happy with our transition to VRScheduler. We have been able to customize it in so many ways, that make it an exceptional product for our needs! It does occasionally have glitches, but once the tech team is notified they are usually fixed right away. In general, tech support has been fantastic - which made the transition to an online platform much less overwhelming.

Pros

After 4 years of tracking vacation rental bookings and cleanings using an Excel spreadsheet and iCal, we decided that our list of 40+ clients was too unwieldy for so much manual entry. VRScheduler automatically imports bookings to a central location, and auto-generates tasks that WE identify to go along with each one. The tasks also feed into a staffing calendar, making scheduling a breeze. The best part is that the software has VASTLY decreased the likelihood of a missed booking. If the visit shows up in VRBO, it's on my calendar!

Cons

While each booking and group name imports automatically into VRScheduler, the number of guests still need to be manually entered for each group. We've been told by tech support that this is a limitation of VRBO and Airbnb (not VRScheduler) - but it's the most onerous part of using it.

Response from VRScheduler

Replied July 2019

Thank you for sharing your positive experience with VRScheduler as your vacation rental property management software for your VRBO driven business. We are happy to have you onboard, Christina! Cheers- Sarah