Firmex Virtual Data Room vs iDeals Virtual Data Room

RATING:

4.8

(307)

Firmex Virtual Data Room has 307 reviews and a rating of 4.78 / 5 stars vs iDeals Virtual Data Room which has 268 reviews and a rating of 4.8 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (307)
4.8 (268)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
June 5, 2024
June 11, 2024
Pros/Cons
  • Pros

  • I like that it is user friendly and cost effective relative to alternatives. Also excellent customer service.
  • Easy to use, clean, organized well. It's a great tool to keep track of files in a shared but secure place.
  • Cons

  • Attaching a newer version of a document can be difficult at times due to having to change the file name manually.
  • Importing and exporting documents can be problematic (e.g. files too large, titles too long).
Read all user reviews
  • Pros

  • The platform is user-oriented and the ability that reads all documents so the search feature is extremely useful, faster and efficient.
  • I used intermittantly but found it easy to use even for a non-tech person like myself. Responses were rapid and the notifications were useful.
  • Cons

  • Limitation of file types and the lack of granular user and user group administration.
  • The lack of capacity to replicate the same file on multiple folders.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos