Good functionality and cost effective, good integration with mobile phone technology.

Members found it difficult if they had any other brand of phone. They were required to download a Q Reader to use Eva Chekin.

It has been easy to integrate into our COVIDSafe register.

Overall customer support has been responsive for any questions we have had and the app has been easy for everyone to use.

The instructions were clear, precise and easy to follow. I like how you could individualise each site and relevant site administrator.

Difficult to log in when internet signal low. Not the softwares fault but was frustrating).

Visitors become confused because at present we have the MOH checkin with Covid too.

The over system is very easy to use - it is user friendly to our spectators - being able to store profiles is a great idea - speeds up entry.

Overall experience was excellent, simple and quick to purchase and use. Support staff where excellent.

The main problem we solved was the need to keep paper forms for 56 days. We manage a large Library Service with 35 branches and over 100,000 visitors a month.

Set up was quick and off the shelf product Met requirements. Support was first class and pricing options are very reasonable.

Support for the few questions we had was quick and simple.

Very happy to see the 'green tick' introduced. The kiosk is probably more frequently used for check-ins rather than smart phones.

EVA is great as it reduced the risk of physical contact associated with keeping paper records, sanitising sign-in pens etc between use, and is great to monitor the number of visitors to each site.

Easy to set up and easy to use. Admin console allowed me to see quickly and easily who had used it to ensure all my staff were checking in each day in the office.

Ease of use, very user friendly and easy to set up.

Integration with our competition and events procedures were seamless. So easy to set up for state competition and for local associations to utilise and especially the poster designs.

Ability to setup profiles is great I liked the reporting and I was confident they we not selling our data.

Along with that we are able to keep track of people so if in emergency we can check who is on site or not.

The system has been successfully used by Public Health for contact tracing purposes. It is very reasonably priced in comparison to other similar products.

They implemented those suggestions quickly. EVA went from a simple check-in software to a tool that save us time and money.

Creating profiles for ease of customer use was great.

This solution has improved 100% our contact tracing requirements. We moved from a paper form to EVA QR check-in in no time, customers and staff love it.

The application functions smoothly, and the customer support is exceptional. The ease of integration for my clients, combined with the addition of requested I extra features.

Reporting facility fantastic and met our requirements.

Out of the box this solution is setup ready to start checking people into the software via the QR code and questionaire. The other fantastic part is it can show you who is checked in right now.

Checkin for families and groups was a little confusing to start.

There is so much functionality. I love that rebooking is so easy as are refunds and amending bookings and payments.

Above all, I want to reach an international audience, which has been improved by fareharbor in an attractive way.

The product more than delivered on this aim and has given some added value boosts through integration with the likes of Google, TripAdvisor etc.

So far so good, happy to use it and great team behind, helping us to improve our business online.

The ability to save a portion of each payment to cover refunds is especially useful.

Fantastic software that seamlessly integrates with your site.

I've felt very valued as a customer with FareHarbor, with issues often being solved within 12 hours. All support staff have been pleasant, and I'm glad I use FareHarbor.

The effectiveness of my systems and processes have been improved by 100. The website design and 24/7 support have been more than expected.

How streamlined, intuitive, and effective the software is designed. I greatly appreciate the ease of checking in customers, along with every step of the customer's experience.

Customer service was excellent for installation and has been great for trouble shooting ongoing issues. Backend of the software is quite intuitive.

I thought it was overreaching to think that after submitting my information that I would be up and running in a week. I was gladly proven wrong.

Finally, the customer focus and highly responsive account managers and support personnel make this a no-brainer for me to recommend to clients in my business & technology consultancy.

Ease of use (and when it's not, customer service will do it for you). Works on phone, not an app, but with a mobile browser which work great.

The technical support is very efficient and professional, helping in the creation of the products and in the best visibility of the website.

The customer service is fantastic, they implements the functions and help me to get my targets and improve more business with my company.

Personalized setup, excellent customer support, integrates to many OTA (Tripadvisor/Viator, Google Reserve, GetYourGuide) for easy central booking management, free advice to optimize website and more.

I have yet to discover any issues with the software, which could be described as a dislike.

It was easy to use, and the interface was great, very easy to understand and get all the information required quickly and easily.

THe software can be suitable for all activities needs. It is very powerful and you have a quick overview on all the booked activities.

With the myriad of considerations, having such friendly assistance standing by is a great aid.

Now Fare Harbor is single handedly destroying what we worked so hard for. I have spoken with several representatives of the company.

It's a great benefit to having three different departments' events processed through one system. The biggest challenge we face with it now is wanting it to speak to other systems.

API integrations, free website design, customization of the dashboard and ease of booking for the customer.

We do receive some complains from our customers about extra fee using FareHarbor, but that has nothing to do with the overall experience.

We have been very satisfied with Fareharbor and it's excellent team who are always ready to help us with any changes or questions.

Great, easier booking, reduced staff time dealing with bookings, easy to move bookings or refund if needed.

I can not cancel the whole tour, but need to cancel every customer singular. That means if I need to cancel a tour with 40 people I need to cancel every single customer.

There is also the inability to delete several bookings for the contact during the same Order. This is annoying and time consuming when the order has 10+ bookings.

The team at FareHarbor made the transition to their product super easy. They listened to our requirements and configured the product to accommodate everything required.

They made a awesome website. Besides that, they gave good advice and were always very kind and helpful.

Their unethical behavior of stealing a hosting customer from a referred client.

US Dollar

EVA Check-in is designed to help businesses in education, healthcare, construction, aged care and other sectors, to manage registration processes for all people coming to site - be they customers, staff or contractors. 

EVA Check-in has several solution packages to serve different industry needs. It supports organizations from single sites to hundreds. With advanced tools for larger deployments.

EVA supports all check-in modes from iOS and Android kiosks to QR code posters, to geofence's with it's free mobile apps. 

EVA Check-in offers an application programming interface (API), which lets businesses integrate the system with several third-party applications including Active Directory and Office 365. 

Pricing is based on monthly subscriptions and support is extended via phone, email, chatbot and online contact form.


LongDescription

Real Time Analytics

User Management

Barcode / Ticket Scanning

Mobile Alerts

Email Alerts

Customizable Reports

Activity Tracking

SMS Messaging

Active Directory Integration

Single Sign On

Reservations Management

Registration Management

Pre-Registration

Customizable Fields

Data Import/Export

Label Printing

Multi-Location

Self Service Portal

Contact Management

Self Check-in/Check-out

Audit Trail

Badge Management

Booking Management

User Profiles

Mobile Access

Compliance Management

Real Time Data

Historical Reporting

Real-Time Notifications

Email Reminders

Workflow Management

Real-Time Updates

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Reminders

Visitor Tracking

Event Management

Contractor Management

Visitor Management

Multi-Language

Alerts / Escalation

Real Time Reporting

Parking Zone Management

Customizable Branding

Compliance Tracking

Reporting/Analytics

Monitoring

Customizable Forms

Visitor Registration

Third-Party Integrations

Timesheet Management

Digital Signature

Employee Directory

Email Management

Document Management

Subcontractor Management

Access Controls/Permissions

Supplier Management

Safety Management

Permit Management

Document Storage

Project Time Tracking

Vendor Management

Authentication

Qualification Tracking

Incident Reporting

Audit Management

Equipment Tracking

Incident Management

Checklists

Parking Management

Vehicle Tracking

Core suite:             $40/site/month. 
Add-ons (each):    $20/site/month.
Multi-site discounts of up to 80% are available, as is enterprise pricing. 
Tailored packages can be created for your scenario.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

11-50

51-200

201-500

501-1000

1000+

EVA Check-in

In Person

Live Online

Documentation

Videos

FareHarbor is a cloud-based tour and activity booking solution that enables tour operators to manage their day-to-day business operations. It offers online booking management and payment portals, and it integrates with user websites. It is designed to work on desktop and mobile devices.

Customers can view tours and events, create bookings and submit payments using FareHarbor. The user dashboard provides a calendar, booking details and booking management tools through a single interface. In the calendar, tour operators can view customer payment details for individual activities and pending dues. Bookings can be filtered by activity type, which allows users to see which activities and tours are being booked most often.

Users can integrate FareHarbor with existing websites or use the service’s website building platform. Reporting features allow users to track operations, bookings and accounting in real time, and integrations with PicThrive and TripAdvisor let them promote their business through other channels.

Employee Management

Electronic Payments

Customer Data Management

Multi-Day Booking

Barcode/Ticket Scanning

Payment Processing

Group Scheduling

Credit Card Processing

Invoice Management

Mobile Ticketing

Customer Database

Resource Management

Calendar Management

Room Booking

Activity Management

Promotions Management

Customer Support

Booking Notes

Online Ticketing

Reserved Seating

Rate Management

Online Payments

Sales Reports

Channel Management

Third Party Booking

Event Scheduling

Social Media Integration

Pricing Management

Event Ticketing

Website Integration

Online Booking

Waiver Management

Package Creation

Seating Map

Group Reservations

Automated Scheduling

Calendar Sync

Event Calendar

Website Management

Discount Management

Central Reservation System

Ticket Reservations

Activities Booking

GDS/OTA Integration

Point of Sale (POS)

Inventory Management

Search/Filter

Confirmation/Reminders

The software and suite of marketing services are free for the client. Their only fee is the credit card rate of 1.9% + 30 cents.

EVA Check-in vs FareHarbor

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