It make my communication with my students easy and quick.

Lve video call will make your computer work extra hard. So your PC fans will kick in.

The UI is not so easy for the first time. Some problems when I used my own Custom CNAME which is caused by browser on mobile phones.

You set your own schedule and if you are not available, they must leave a chat message.

The fact that you can easily talk with your customers via video (all they do is just click a button on your site) is truly amazing. I've never seen a platform do this so flawlessly.

11Sight is easy to use, the connection has very good quality and app for mobile is a must.

Is very easy to implement and the cost is very inexpensive. I like that it works in a browser so no downloads required.

Right now there is heavy branding with the product causing it to look cheap and unprofessional.

It is super easy to setup and provides the best medium to have realtime audio/video calls with the audience along with advance features integrated as screen sharing, youtube link sharing and chat.

I was lucky to find out about elevensight by browsing internet. Found a one shoot price for a lifetime usage.

I had a difficult time conveying to my non-technical customers how to navigate reports and other computer-related issues. It was time-consuming to set up a Zoom or Google Meet meeting.

We are rolling this tool out for sales and customer support. Documentation and support have very good making the process easy.

It's really fantastic and for those of you who are looking for a video conferencing app--I can't recommend it enough.

It's a very easy format to get up to speed with - and very intuitive. I'd recommend it for anyone, as far as virtual communication goes.

I like the ease of use for the end client. For us, it is important that the client will be able to use the product with zero learning curve because otherwise, they might give up.

What I liked the most about this software was the ease of use and stability. All of our chats and video calls were fluid and the pace of chat was never too quick to the point it became overwhelming.

I like the flexibility and super easy access for your callers. They do not have to download software, they do not have to type in a password, they do not have to figure anything out.

I can get quick testimonials from clients simply by sending them a link and asking them questions with their consent. There are a ton of other things I can do with this tool as well.

This helps remove the friction for them to contact you. Video calls can be a great way to generate more leads and close sales.

Awesome product: A great way to add an extra layer to your customer support.

The interface is clean with maximum space being spent on the video and very minimalistic non intrusive chat and screen sharing buttons.

I love the fact that your users can reach you easily without any difficulty on your pre-defined medium , whether that be video, voice, or text.

This is a great experience. We can be out of our office and the client/student can reach us.

The video quality is truly outstanding i.e. really high quality, and so is the recording of the meeting.

In general very nice and easy software. Has a good potential and I hope for some graphics developments.

Also, some missed calls (made during non-working hours) show up as anonymous so I am not sure if that has something to do with my setup or if the calls can't be traced.

ElevenSight is relatively easy to set up and easy to use.

The User Interface (UI) and User Experience (UX) of the ElevenSight main dashboard is a bit intimidating especially for new users of the software.

I bought it as a zoom replacement for client one on ones. I discovered just how much it can do beyond that and wow, I am very happy with all the features this has brought to my business.

I like the ability to add the eLine link to your email so that people can reach you directly from their email client. The experience works great for both desktop and mobile so that's a great bonus.

There is no video-based training, and there is a little learning curve to get used to. Lots of branding are there.

The ease of setup, integration, and use is appreciated. We use ElevenSight to effortlessly jump on a video or audio call with clients, partners, and internal teams.

Live video chat is Full HD 1080p quality. Lots of features available like easy link sharing to start a conversation or embed code for the website widget.

Software is easy to use, with all features readily accessible. Plus no more monthly subscriptions.

It’s the best professional level software for any office or school. Very reliable and super user friendly.

I grew up with this software, it was taught to me at school and I thought it was the only way to do things. I was in love with Microsoft 365, its useful, accessible and easy to use tools.

I love that the programs integrate seamlessly and can store files online in the SharePoint platform for ease of use when sharing documents for collaboration.

It's very easy to use and the fact that you are able to not only switch between them very quickly and seamlessly, but the fact that they integrate with one another is amazing.

Overall experience is great start from installing to using and updating yearly in the organisation. It just takes care of its own when it comes to updating which is great.

It is terrible on mobile or even if you just have the admin panel taking up half of your screen. Can be frustrating to work with.

The overall suite is nice to collaborate with fellow employees on specifically Microsoft Teams is amazing for collaboration.

My overall experience is good  I would recommend this program to everyone. I have had a positive experience  with this program.

If I have no internet connection then I an not able to access anything which can be frustrating if I am out somewhere with no connection.

My experience with Microsoft 365 has been great. I really like using the software because it helps me with business letters and eeseach.

It's nice to have a one-stop-shop for all of your needs. That makes it super helpful because it works across platforms.

Non profit pricing is excellent. Love the Office 365 Exchange much better than on-site.

Customer Service is included in the cos,  I have had to call them a couple of times and have been taken care of by a real person and they have resolved whatever issue I was having.

Everything you love about the disk version of Microsoft but in the cloud. Super easy to use, super easy to share - and you can plugin in Grammarly.

I like some of the apps that you can integrate with the system. They are superior and more advanced.

There are many things that I love about this program. The price point is fantastic, especially considering all the resources you get for a small monthly fee.

It's super easy to setup for my employees. I get the peace of mind they are using the best.

And all includen in the same plan. I use it in my work space and its amazing, the flexibility and the integration is amazing.

I like the ease of use of Office 365. It is a great value for the money and helps me keep all of my business information easily accessible.

The auto quarantining is a bit aggressive and sometimes has false positives. As an admin I can release them so no email is lost, but still a bit annoying.

I love that they offer Office 365 for free to use, and I love the ease of most of their apps, such as Microsoft Word, and a few other docs.

Doing the same search query on desktop vs. browser will consistently return different results, which is particularly frustrating. The calendaring system has also gotten worse over the years.

The overall experience has been wonderful. Even the customer support was a pleasant surprise, compared to others.

It was a godsend to have 365 in place, because I was able to move my business out of the office as needed during the more challenging springtime, and now have the option to work from home as desired.

The microsoft suite is amazing because it is compatible with pretty much everything now. Making documents is great because it has review things where you can send things to other people.

Microsoft Support is horrible and it takes an incredibly long time to get through to them if you have a problem.

Overall Microsoft 365 is an amazing product with great features and wonderful customer service.

The customer service staff is amazing and well trained. My experience with Office 365 has been amazing and I will continue using this product.

It’s been a great product and I like having mag programs to get various jobs done. Price point is good and quality is great.

The worst thing would be that its hard to recover lost excel documents as they don't show in recent workbooks.

I love that this program is very easy to use and has lots of functionality. I also love that there is a place to find answers when necessary.

Great suite of products. With Excel, Word, and Outlook being at the forefront of the great softwares that are part of office 365.

Ease of use and the ability to communicate and share your screen with coworkers. Great part of the Office 365 suite.

US Dollar

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LongDescription

File Management

Real Time Analytics

Engagement Tracking

Call Tagging

Call Transfer

Online Voice Transmission

Multi-Channel Marketing

Surveys & Feedback

Softphone

User Management

Meeting Management

Two-Way Audio & Video

Presentation Tools

On-Demand Webcasting

Lead Capture

Customizable Reports

Access Controls/Permissions

Activity Tracking

Transfers/Routing

Customer Segmentation

Video Chat

Real-Time Monitoring

Human Handover

SSL Security

Single Sign On

Voice Mail

Lead Distribution

Multi-Campaign

Communication Management

Call Recording

Lead Database Integration

Offline Form

Customizable Fields

Collaboration Tools

Sales Trend Analysis

On-Demand Recording

Presentation Streaming

Private Chat

Data Import/Export

Campaign Segmentation

File Transfer

Call Routing

Lead Generation

One-to-One Messaging

Recording

Lead Verification/Validation

HD Audio/Video

Lead Management

Conversion Rate Optimization

Screen Sharing

User Profiles

Mobile Access

Brand Management

Proactive Chat

Sales Reports

Real Time Data

Transcripts/Chat History

Call Reporting

Multi-Channel Communication

Landing Pages/Web Forms

Role-Based Permissions

Social Media Integration

Real-Time Notifications

Host Controls

Unified Communications

Call Conferencing

Group Messaging

Real Time Updates

Caller ID

Video Support

Call Screening

Event Triggered Actions

File Sharing

Activity Dashboard

Alerts/Notifications

Computer Telephony Integration

Reporting & Statistics

Visitor Tracking

Website Visitor Tracking

Real-Time Chat

Chat/Messaging

Customizable Templates

Real-time Conversations

Conversion Tracking

Lead Nurturing

Real-time Consumer-facing Chat

Interaction Tracking

Web Forms

Time Zone Tracking

Multi-Language

Two Way Audio & Video

Real Time Reporting

Customizable Branding

Video Call Recording

Conferencing

Reporting/Analytics

Automatic Transcription

Contact Database

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

11-50

51-200

201-500

501-1000

11Sight

Live Online

Webinars

Documentation

Videos

Microsoft 365, formerly Office 365, is a suite of office collaboration and productivity applications. The software encompasses modules that enables the use of Microsoft Office suite and cloud-based solutions such as Skype, Exchange and SharePoint. While Microsoft 365 can be deployed through single sign-on leveraging an Active Directory, the software’s functions can be configured on the online portal. It provides products such as OneDrive, Outlook, OneNote, PowerPoint, MicrosoftTeams and SharePoint.


Primary features of Microsoft 365 comprise hosted services, office applications, updates, collaboration tools and Microsoft 365 Education. Additionally, users can leverage the suite for cross-platform efficiency, updated workflow, on-air meetings, cloud collaboration and email hosting.


Catering to businesses and homes, Microsoft 365 can be accessed via web, iOS or Android operating system. It also provides on-premise solution for enterprises. Support is provided via email, phone and an online help desk. Pricing is per user per month.



Commenting/Notes

Document Templates

Email Monitoring

Project Templates

Document Storage

Data Synchronization

Templates

Calendar/Reminder System

Team Calendars

Document Capture

Brainstorming

Office Suite

Calendar Management

Room Booking

Full Text Search

Template Management

Scheduling

Microsoft 365 Business Basic: $6.00 Microsoft 365 Business Basic USD$6.00user/month
Microsoft 365 Business Standard: $12.50 Microsoft 365 Business Standard USD$12.50user/month
Microsoft 365 Business Premium: $22.00 Microsoft 365 Business Premium USD$22.00user/month

11Sight vs Microsoft 365

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