BroadVoice Cloud PBX vs Microsoft 365
BroadVoice Cloud PBX has 29 reviews and a rating of 4.55 / 5 stars vs Microsoft 365 which has 13561 reviews and a rating of 4.65 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- Broadvoice Bhive / Cloud PBX is a great, easy to use UC software application. It's easy for the customer and it's easy for the administrator and/or I.T. person to navigate through and use.
- Customer service is great. I always speak with friendly and helpful people every time we need help, especially [SENSITIVE CONTENT HIDDEN] who is always prompt with us.
Cons
- We would not receive a response until 7:30p our time and, despite specific instructions to contact my cell, they would call the office and leave a message.
- I least like their customer service. The customer service reps usually have no idea how to fix the product and most times are downright rude.
Pros
- It’s the best professional level software for any office or school. Very reliable and super user friendly.
- I grew up with this software, it was taught to me at school and I thought it was the only way to do things. I was in love with Microsoft 365, its useful, accessible and easy to use tools.
Cons
- It is terrible on mobile or even if you just have the admin panel taking up half of your screen. Can be frustrating to work with.
- If I have no internet connection then I an not able to access anything which can be frustrating if I am out somewhere with no connection.
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