Business VoiceEdge Software
About Business VoiceEdge
Comcast offers a cloud-based phone system known as Business VoiceEdge. Business VoiceEdge bundles SIP trunking service with hosted PBX applications. The PBX applications enable directory-based routing of inbound calls and communication features for employees. Users can combine Business VoiceEdge with Business Internet for a single-provider VoIP solution. Comcast also offers PRI trunking for businesses that are still migrating to all-IP networks. Standard features include self-service web portals and hunt groups. UC features include voicemail to email and a mobile app that extends PBX features to smartphones and tablets.
Business VoiceEdge Service is priced on a monthly basis. Businesses pay per-line charges based on the number of simultaneous calls needed as well a...
Business VoiceEdge Pricing
Starting price:
$29.95 per month
Free trial:
Not Available
Free version:
Not Available
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Auto attendant configuration
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Business VoiceEdge User Reviews
OVERALL RATING
Showing 1 - 5 of 50 reviews
Adriana
Verified reviewer
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
June 2018
We love Business VoiceEdge! We know that our phone system is as professional as can be!
This is a cutting-edge phone system. We are able to manage our phones from our cell phone, messages, lines, conference, etc.
Pros
I love that we are able to set up different options for when our business is closed or for holidays.
Cons
The price. VoiceEdge added to our telephone/internet expense. Comcast always has specials and promotions for new services but the expense increases after the promotion expires. I would like to have a set price that does not vary so much from year to year.
Daniel
Verified reviewer
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
February 2018
VoiceEdge is a solid phone system that meets all of our needs.
Pros
This internet phone system is super easy to use and has a lot of great features that are all customize-able through a web browser. You can setup and change hunt groups with the simple click of a button.
Cons
I wish there was a way to differentiate incoming calls by the line that they are dialing but that function is not available at this time.
Kaitlin
Company size: 11-50 employees
Industry: Hospital & Health Care
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
May 2022
Satisfied Service
Pros
It was nice to reach out to customer service anything we needed it
Cons
The software was constantly changing and it was difficult to keep up with all the new equipment throughout both offices
Emily
Verified reviewer
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
May 2018
Great phone system
Pros
Business VoiceEdge is very useful. Once you figure out how to use it. It has really helped cutting down on scam phone calls that come thru our phone system after hours. I love the functionality and customisability of the system.
Cons
At first using this system can be extremely frustrating. I can't count the amount of time I spent on the phone with customer service trying to understand. Customer service is great once you get to the actual person which can take a long time.
Natasha
Company size: 2-10 employees
Industry: Cosmetics
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
August 2021
Business Voice
Pros
My top compliment is the customer service and how the agents are able to get a tech out normally the same day. I am a small business owner so every call counts.
Cons
The reception isn't all that great at all times for wifi and phone but I believe its the area my business is located in.
