CallTrack

Grasshopper

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Ratings & Reviews

Overall Rating

4.39 / 5 (189)

4.52 / 5 (274)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Reviewed

October 31, 2019

December 30, 2019

Pros/Cons

  • Pros

  • Great reports and easy to access phone recordings. Highly recommended!!

  • I like that the whole product is very user friendly.

  • Cons

  • I had a little trouble, at first, with the interface but the support team walked me through it many times until I felt comfortable on my own. They have endless patience.

  • I do not like that fact that we get graded on things that our company has opted out of and lowers our overall score.

  • Pros

  • Interface is very easy to use. Voice quality is great!

  • Convenient and easy to set up. It has saved our company thousoands of dollars in phone charges. Reports are great. I highly recommend.

  • Cons

  • The web interface is a little dated looking, but it isn't needed often. I'd like to see live reports and charts in the web interface, rather than having to run and download the reports as CSVs.

  • A little clunky, in terms of getting in to the app to make a phone call. But I don't know how to do it better so I'm not complaining.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

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Number of times our advisors have recommended this product

(in the last 30 days)

N/A

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Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots