As a bonus, Convirza can be paired with Google Analytics for seamless integration.

Convirza's customer service is great. The software is simple to navigate.

Easy to use and provides excellent information.

This software is very easy to use, affordable, and extremely helpful. Not only can you create several tracking numbers, you can also label them into categories based on what they are being used for.

The software is very easy to use and provides several options.

Having to hear the poor quality of service we were receiving from our contracted call centers.

There’s plenty of data to analyze and once you get used to reading it it is a nice roadmap for a better success. It’s easy to monitor in real time and I love that I can review individual calls.

It has been frustrating to get the reporting we need out of Convirza.

I enjoy how easy it is to set up and the simplicity of the software overall.

The reports and ease of use make this product a great fit for what we do.

My overall experience has been very positive. I recommend this product to anyone that works in marketing, advertising, or market research.

Ease of use and implementation, comparatively low price.

Integration is easy, the customer support team are very helpful in set up and when making changes.

It has been reliable and works well enough. Customer service has been responsive.

There really isn't much I can say that I dislike about Convirza.

Call recordings are good quality - logs/metrics are easy to navigate on site.

Convirza is great and easy to use. Setup, tracking and reporting are all intuitive and even our users can easily learn how to do their own reporting on the fly.

It has been great so far. Customer support has resolved our problems swiftly and even going the extra mile to help me with additional tools and training.

The customer support at Convirza is very professional and swift and will go the extra mile to resolve any issues you may have with a number or recording.

I like that this system tracks the calls that our advertisers receive and gives the capability to listen to recorded conversations.

Great phone tracking solution for my business and clients.

Very happy with the price, support, easy to use the software and the quality of the calls.

It’s the best professional level software for any office or school. Very reliable and super user friendly.

I grew up with this software, it was taught to me at school and I thought it was the only way to do things. I was in love with Microsoft 365, its useful, accessible and easy to use tools.

I love that the programs integrate seamlessly and can store files online in the SharePoint platform for ease of use when sharing documents for collaboration.

It's very easy to use and the fact that you are able to not only switch between them very quickly and seamlessly, but the fact that they integrate with one another is amazing.

Overall experience is great start from installing to using and updating yearly in the organisation. It just takes care of its own when it comes to updating which is great.

It is terrible on mobile or even if you just have the admin panel taking up half of your screen. Can be frustrating to work with.

The overall suite is nice to collaborate with fellow employees on specifically Microsoft Teams is amazing for collaboration.

My overall experience is good  I would recommend this program to everyone. I have had a positive experience  with this program.

If I have no internet connection then I an not able to access anything which can be frustrating if I am out somewhere with no connection.

My experience with Microsoft 365 has been great. I really like using the software because it helps me with business letters and eeseach.

It's nice to have a one-stop-shop for all of your needs. That makes it super helpful because it works across platforms.

Non profit pricing is excellent. Love the Office 365 Exchange much better than on-site.

Customer Service is included in the cos,  I have had to call them a couple of times and have been taken care of by a real person and they have resolved whatever issue I was having.

Everything you love about the disk version of Microsoft but in the cloud. Super easy to use, super easy to share - and you can plugin in Grammarly.

I like some of the apps that you can integrate with the system. They are superior and more advanced.

There are many things that I love about this program. The price point is fantastic, especially considering all the resources you get for a small monthly fee.

It's super easy to setup for my employees. I get the peace of mind they are using the best.

And all includen in the same plan. I use it in my work space and its amazing, the flexibility and the integration is amazing.

I like the ease of use of Office 365. It is a great value for the money and helps me keep all of my business information easily accessible.

The auto quarantining is a bit aggressive and sometimes has false positives. As an admin I can release them so no email is lost, but still a bit annoying.

I love that they offer Office 365 for free to use, and I love the ease of most of their apps, such as Microsoft Word, and a few other docs.

Doing the same search query on desktop vs. browser will consistently return different results, which is particularly frustrating. The calendaring system has also gotten worse over the years.

The overall experience has been wonderful. Even the customer support was a pleasant surprise, compared to others.

It was a godsend to have 365 in place, because I was able to move my business out of the office as needed during the more challenging springtime, and now have the option to work from home as desired.

The microsoft suite is amazing because it is compatible with pretty much everything now. Making documents is great because it has review things where you can send things to other people.

Microsoft Support is horrible and it takes an incredibly long time to get through to them if you have a problem.

Overall Microsoft 365 is an amazing product with great features and wonderful customer service.

The customer service staff is amazing and well trained. My experience with Office 365 has been amazing and I will continue using this product.

It’s been a great product and I like having mag programs to get various jobs done. Price point is good and quality is great.

The worst thing would be that its hard to recover lost excel documents as they don't show in recent workbooks.

I love that this program is very easy to use and has lots of functionality. I also love that there is a place to find answers when necessary.

Great suite of products. With Excel, Word, and Outlook being at the forefront of the great softwares that are part of office 365.

Ease of use and the ability to communicate and share your screen with coworkers. Great part of the Office 365 suite.

US Dollar

Convirza is a cloud-based call optimization and call tracking solution which helps businesses of all sizes with marketing results and spends. The solution enables users to generate phone calls and trace them directly to offline and online sources. While call recording feature of Convirza can gauge customer sentiment and activities, call tracking numbers can work with digital ads, conventional advertising, digital ads, emails and social media.


Convirza comes with features such as speech recognition, a customizable language library, local tracking numbers, visitor level tracking, multi-channel call attribution, dynamic number insertion, paid search, call reporting, caller details, geo routing, automated interactive menus, a call flow builder, spam guard and call back reports.


Convirza integrates with Google Adwords, DoubleClick, Acquisio, API and Webhooks. Support is offered via email, phone and live chat.



LongDescription

Real-Time Analytics

Call Tagging

Call Transfer

SMS Messaging

IVR/Voice Recognition

Voice Mail

Call Recording

On-Demand Recording

File Transfer

Call Routing

Recording

Self Service Data Preparation

Performance Metrics

Call Reporting

Caller ID

Event Triggered Actions

Visual Analytics

Alerts/Notifications

Reporting & Statistics

Conversion Tracking

Keyword Tracking

Dashboard

Call Tracking

Call Transcription

Tagging

Call Monitoring

Archiving & Retention

Third-Party Integrations

Call Tracking Metrics

Campaign Management

Computer Telephony Integration

Performance Management

Customizable Reports

Access Controls/Permissions

Activity Tracking

Data Extraction

Scorecards

Key Performance Indicators

Activity Dashboard

Alerts/Escalation

Customizable Branding

Reporting/Analytics

Monitoring

Trend Analysis

Search/Filter

Call Disposition

Lead Capture

ROI Tracking

Data Import/Export

Lead Generation

Lead Management

Conversion Rate Optimization

Call Scripting

Visitor Tracking

Campaign Analytics

Lead Qualification

Automatic Call Distribution

Interaction Tracking

Call Logging

Real-Time Notifications

Voice Customization

AB Testing

Real-Time Monitoring

Dashboard Creation

Real-Time Data

Predictive Analytics

Interactive Reports

Web browser (OS agnostic)

Starter: $0
Professional: $69
Agency: $179
Custom plans available

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

11-50

51-200

201-500

501-1000

Convirza

In Person

Live Online

Webinars

Documentation

Videos

Microsoft 365, formerly Office 365, is a suite of office collaboration and productivity applications. The software encompasses modules that enables the use of Microsoft Office suite and cloud-based solutions such as Skype, Exchange and SharePoint. While Microsoft 365 can be deployed through single sign-on leveraging an Active Directory, the software’s functions can be configured on the online portal. It provides products such as OneDrive, Outlook, OneNote, PowerPoint, MicrosoftTeams and SharePoint.


Primary features of Microsoft 365 comprise hosted services, office applications, updates, collaboration tools and Microsoft 365 Education. Additionally, users can leverage the suite for cross-platform efficiency, updated workflow, on-air meetings, cloud collaboration and email hosting.


Catering to businesses and homes, Microsoft 365 can be accessed via web, iOS or Android operating system. It also provides on-premise solution for enterprises. Support is provided via email, phone and an online help desk. Pricing is per user per month.



File Management

Commenting/Notes

Document Templates

Meeting Management

Email Monitoring

Two-Way Audio & Video

Presentation Tools

Project Templates

Document Storage

Data Synchronization

Templates

Calendar/Reminder System

Team Calendars

Communication Management

Document Capture

Brainstorming

Office Suite

Calendar Management

Collaboration Tools

Room Booking

Full Text Search

Template Management

Scheduling

Offline Access

Multiple Projects

Email Templates

Contact Management

Audit Trail

Version Control

Notes Management

Booking Management

Mobile Access

Discussions/Forums

Two-Factor Authentication

Address Book

Real-Time Updates

Email Management

Video Support

Customization

File Sharing

Multi-User Collaboration

Data Visualization

Reminders

Event Management

Multiple Format Support

Chat/Messaging

Customizable Templates

Response Management

Inbox Management

Document Automation

Multi-Language

To-Do List

Conferencing

Contact Database

Remote Access/Control

Appointment Management

Video Conferencing

Microsoft 365 Business Basic: $6.00 Microsoft 365 Business Basic USD$6.00user/month
Microsoft 365 Business Standard: $12.50 Microsoft 365 Business Standard USD$12.50user/month
Microsoft 365 Business Premium: $22.00 Microsoft 365 Business Premium USD$22.00user/month

Convirza vs Microsoft 365

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