About Join.Me

Join.me is an online meeting platform that helps businesses manage meetings and team collaboration. Key features include real-time presentations, mobile whiteboards, scheduling, toll-free audio, chat and more.

Designed for small to midsize businesses, join.me’s screen sharing module enables users to distribute and annotate content on windows. Its conferencing tool allows enterprises to host meetings using video bubbles, personal links and audio-only option. Additionally, the product comes with webinar solutions, which help users create custom registration forms, reminders and email invitations.

Other features of join.me include dial-in phone numbers, individual mute options, audio recording, bulk user import, mouse c...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

1,363 Reviews of Join.Me

Average User Ratings

Overall

4.33 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(702)

702

4 stars

(482)

482

3 stars

(151)

151

2 stars

(28)

28

1 stars

(12)

12

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 1363 results

September 2020

User Profile Picture

FAIBREY from John Deere

Verified Reviewer

Company Size: 5,001-10,000 employees

Industry: Farming

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Conferences and meetings simplified

It covers all our remote working needs as we communicate easily as teams and discuss important developments in a simplified video or audio conferences. We have had no troubles as it is very secure and allows full control of conferences to secure data.

Pros

This software was easy to set up in our organisation as we just uploaded a file containing company log in credentials of everyone and everyone was able to log into the software using their company credentials. In usability, it is convenient because it is available on smart phones, tablets and laptops ensuring that we link up with each other no matter where we are. Anyone can initiate a meeting in the software and invite people to join using a simple memorable link. It also allows editing the background image of the meeting to suit the agenda. We are able to link up within our organisation and also with clients as the software is flexible and easy to use. The quality of both video and audio conferences is very high and it is possible to mute everyone at once as one of its features.

Cons

The whiteboard feature is difficult to use on smart phones to keep the team up to date on what someone is thinking. It needs further development.

Reasons for Choosing Join.Me

Join.me is easy to set up in every size of organisation within a short period of time. It is flexible and easy to use that it does not need special training of employees.

January 2020

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Tony from Gerard Agency

Verified Reviewer

Company Size: 11-50 employees

Industry: Marketing and Advertising

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

Consistently reliable and affordable screen sharing

Join.me has had consistently great call and video quality and incredible uptime. We've had no trouble with join.me, and we've used a lot of different call/screenshare services.

Pros

I love how simple installation is, how reliable the software is, and that I can have a consistent screen share url that can be reused again and again. It makes it easy for clients to bookmark my url and quickly hop into a call and screen share to provide live support. I also love the screen recording options for creating software demos and tutorials for my clients.

Cons

The only thing I wish join.me had was the ability to me to set my conference room to allow attendees to join without me needing to start the conference. Occasionally I need a co-worker to run a meeting, and it's a hassle for them to have to log out of their account and login to mine just to start a meeting.

Reasons for Choosing Join.Me

Join.me had better performance than UberConference and was far more affordable than GoToMeeting.

Reasons for Switching to Join.Me

I liked UberConference's call features, but their screenshare was too laggy for use with clients.

October 2021

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Shahirah from CIMB

Verified Reviewer

Company Size: 10,000+ employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

October 2021

The good and the bad

Pros

This product is so easy to operate, as it can be launch from any web browser and the software is optional to be install. Hosting a weekly virtual meeting or joining a conference with this software is easy to do. I just need the code from the meeting host to be able to enter the meeting room and vise versa.

Cons

Join.Me lacks of manual guidance or video tutorial on how to using some of the feature correctly. This is very critical as not everyone is tech savvy and my client has many problem connecting to the video call and i had to guide them myself as there are no video tutorial that i can sent to them on how to operate the software.

January 2021

Joel from Timesheets.com

Company Size: 11-50 employees

Industry: Accounting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Customer support

1.0

Functionality

4.0

January 2021

HORRIBLE CUSTOMER SERVICE

It's been okay, but their billing practices have continuously been offensive and unprofessional. Last year they charged me for annual service without forewarning. I didn't need that many licenses anymore. Even though I contacted them on the day I was notified of the charge, they refused a refund! I ended up having to do a chargeback for the licenses I did not want. That's obnoxious. They refused to assist me with a refund even when I pointed out no warning was given of impending charges. This year, my card expired. They sent me a warning after the billing that I was going to be sent to collections. That was the first I heard from them about this issue. Talk about offensive! Then when I tried to pay, I was taken to a broken link from their email. The email address they told me to contact in their letter was no longer working, and when I logged in to pay, I was told I didn't have proper access. 3 strikes in just 10 minutes. I'm thinking my company can do without Join.me/logmein.

Pros

It used to work well before other, better software came along. Now it's useful occasionally.

Cons

Clients had a difficult time getting into meetings. It was difficult to talk them through joining. Sometimes a username/password or registration was required, other times, not. Also, it asked for email addresses of attendees which I didn't like. They don't have a right to ask for my client's email, so I always found that kind of offensive. Since there was no tutorial showing what a client sees when they tried to join a meeting, there were times where the client would run into trouble and we weren't able to help, so we had to give up on using them for certain meetings.

November 2021

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Halimatun from PwC Malaysia

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Accounting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

November 2021

Remote support and video conference

Pros

Join.me gives a great tools for video conference and the connection is really smooth thus making the video and audio quality better than other software.

Cons

There are some bugs with the audio. The mute button is not quickly responding when i click it, and have delayed of 3-5 second before it responding.