Lifesize Software

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FrontRunners 2021

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About Lifesize

Lifesize is a cloud-based collaboration solution designed to help businesses connect with their workforce and external partners. It offers audio, web and video conferencing capabilities to conduct virtual meetings and make online calls. Key features include video and audio conferencing, single sign-on, video streaming and broadcasting. Lifesize offers capabilities to conduct both on-demand and planned video meetings. With desktop, web and mobile apps available, users can initiate meetings, invite participants, share meeting links and join sessions from their desktops and mobile devices. It also offers audio dial-in for local numbers across many countries. A centralized business directory enables users to search contacts and rooms to schedule meetings. Lifesize...

Lifesize Pricing

Free: 6 months free Standard: $16.95/host/month starting at 1 host Plus: $14.95/host/month with a minimum of 15 hosts Enterprise: $12.95/host/month with a minimum of 50 hosts Contact Lifesize directly for detailed pricing information.

Starting price: 

$16.95 per month

Free trial: 

Available

Free version: 

Available

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Lifesize User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

3.5

Customer support

4

Functionality

4

Showing 1 - 5 of 84 reviews

User Profile

Miguel

Verified reviewer

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

July 2018

Great hardware and a simple UI

We managed to have meetings right away without hesitation , this give us tremendus abilities to adapt our business to make changes on the fly and keeps all the team on the same page.

Pros

These are very simple to use, anyone can just sit in front of a codec and make a video call with just a couple of touch on the touch screen and there you go on an active call with any peer

Cons

they are quite expensive hardware, but they worth it, as they are very robust. we have already purchased 7 codecs from models icon 400 and 600 units witch by the way they have the option to have 2 screens at the time.

User Profile

Travis

Verified reviewer

Company size: 51-200 employees

Industry: Industrial Automation

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

July 2018

Overall, Lifesize provides a robust, high-quality enterprise video conferencing experience.

Pros

Lifesize does a great job integrating video from just about every platform imaginable, including Windows, Android, iOS and MacOS, dedicated hardware, and browser-based access. Lifesize also provides a better video conferencing experience than some of its competitors by having a people-first approach by better utilizing and maximizing available screen real estate, regardless of what kind of device you are calling in from. The video quality from Lifesize systems is generally higher-quality and more stable than offerings such as Skype, assuming you have a decent connection.

Cons

The Windows client taxes even well-power laptops, especially when the user is presenting content, leading to poor performance of the app from time to time. It would also be nice to see the chat functionality gain some maturity in terms of feature set, such as support for rich text, images, etc. If the chat functionality was stronger, we wouldn't need to use Slack in addition to Lifesize. Similarly, we have recently started using the streaming functionality in Lifesize for hosting webinars with customers. While it is a nice value-add and is super affordable for what you get, it again lacks some functionality and polish compared to more mature options.

Michel

Company size: 501-1,000 employees

Industry: Research

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
2

Value for money

out of 5
1

Customer support

out of 5
2

Functionality

out of 5

March 2022

Trop Onéreux et revendeur Nul !

Cela fait 2 mois que j'ai un soucis et a par me faire des devis aucune solution valable n'est proposé.

Pros

Salle de conférence Simple d'utilisation

Cons

Revendeur se foute des clients. Support inexistant. Cout élevé.

Anonymous

Company size: 1,001-5,000 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
2

Functionality

out of 5

January 2019

Average video calling software

While Lifesize isn't perfect, it meets the majority of needs for video conferencing. It also receives regular updates which notably increase performance and ease-of-use. Overall, a good system.

Pros

When it works, it works very well for the basic need of video calling. Person to person calling is very easy and as long as the internet connection is strong, there is little buffering. Picture and audio is clear. Interface on both desktop and mobile are fairly straight forward but you're left with a sense that you could be using the applications much more effectively. If set up for Room Systems, calling into a conference room is straightforward and works pretty well with the Lifesize physical hardware.

Cons

Managing "Meetings" (meeting rooms) can be a through the interface. If not actively managed, Meetings can quickly pile up and you're left with a list of dozens or hundreds of inactive rooms that will not be deleted. This creates clutter and forces the need to actively manage it. Meetings are also identified by both the name as well as an ID. Problem is you can't search by the ID to find the room, although that is often what is referenced by users trying to call in or if they were invited via email. The hardware, while mostly good, suffers from a slow interface and an extremely long reboot time. If a problem is occurring and a reboot of the device is needed, count on spending 3-5 minutes waiting for it to initialize.

Gwen

Company size: 201-500 employees

Industry: Mechanical or Industrial Engineering

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2021

Great Video Conf. System

Our overall experience with Lifesize is positive - we are able to utilize it for large company-wide meetings and are able to use it for one on one meetings (even while working from home). Our employees use this system daily and it works just great (even in 2020).

Pros

Lifesize is our current video-conferencing system. Employees are able to use it on a daily basis (if needed) and not only have access when in a conference room, but are able to have the app., and therefore able to either host or call into meetings from their phone. It's a very easy system to use, and sharing your screen (presenting) during a meeting is easy.

Cons

There isn't anything we don't like about this system. It has been a lifesaver during Covid, and all of our employees are able to use it with ease.

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