# CxEngage Software Reviews, Demo & Pricing - 2026 > Review of CxEngage Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/voip/lifesize-profile --- [Home](https://www.softwareadvice.com/) / [Call Recording Software](https://www.softwareadvice.com/call-center/call-recording-comparison/) / CxEngage Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/voip/lifesize-profile/reviews/)[Alternatives](https://www.softwareadvice.com/voip/lifesize-profile/alternatives/) # CxEngage 2026: Benefits, Features & Pricing Wondering if CxEngage is right for your organization? Our Call Recording Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview CxEngage 4.4 [(91)](https://www.softwareadvice.com/voip/lifesize-profile/reviews/) Pricing Starting at $14.95 per month ### About CxEngage Lifesize is a cloud-based collaboration solution designed to help businesses connect with their workforce and external partners. It offers audio, web and video conferencing capabilities to conduct virtual meetings and make online calls. Key features include video and audio conferencing, single sign-on, video streaming and broadcasting. Lifesize offers capabilities to conduct both on-demand and planned video meetings. With desktop, web and mobile apps available, users can initiate meetings, invite participants, share meeting links and join sessions from their desktops and mobile devices. It also offers audio dial-in for local numbers across many countries. A centralized business directory enables users to search contacts and rooms to schedule meetings. Lifesize is available on a per user, per month subscription basis. Users can access the online knowledge base and video tutorials or connect with their tech support team via phone and email. Wondering if CxEngage is right for your organization? Our Call Recording Software selection experts can help you in 15 minutes or less. ## CxEngage User Interface ## Popular CxEngage Alternatives Main Product CxEngage 4.4 [(91)](https://www.softwareadvice.com/voip/lifesize-profile/reviews/) Ratings Breakdown - 4.30Ease of use - 3.69Value for money - 4.08Customer support - 4.16Functionality Pricing Starting at $14.95 per month Get Price Alternative Product [Slack](https://www.softwareadvice.com/remote-support/slack-profile/) 4.7 [(24125)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.55Value for money - 4.43Customer support - 4.56Functionality Pricing Starting at $8.75 per month Get Price Alternative Product [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) 4.6 [(5270)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.47Value for money - 4.61Customer support - 4.53Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Flock](https://www.softwareadvice.com/product/165028-Flock/) 4.5 [(344)](https://www.softwareadvice.com/product/165028-Flock/reviews/) Ratings Breakdown - 4.55Ease of use - 4.64Value for money - 4.52Customer support - 4.43Functionality Pricing Starting at $6.00 per month Get Price Alternative Product [Zulip](https://www.softwareadvice.com/remote-work/zulip-profile/) 4.9 [(196)](https://www.softwareadvice.com/remote-work/zulip-profile/reviews/) Ratings Breakdown - 4.60Ease of use - 4.93Value for money - 4.79Customer support - 4.64Functionality Pricing Starting at $6.67 per month Get Price Alternative Product [Zoom Workplace](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/) 4.6 [(14611)](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/reviews/) Ratings Breakdown - 4.59Ease of use - 4.52Value for money - 4.36Customer support - 4.55Functionality Pricing Starting at $14.99 per month Get Price ## CxEngage Pricing and Plans Starting price: $14.95 per month Free Trial Free Version Cloud Contact Center - Quick Start Pricing available upon request Plan includes: - 30 GB Concurrent) - ACD - Administration - Agent Desktop (Skylight) - BYOC - Call Recording - Chat - Digital: Pick 2 (SMS - Email - Facebook Messenger Read More Cloud Contact Center - Advanced Pricing available upon request Plan includes: - 60gb Concurrent- Call Recordings - ACD - Administration - Agent Desktop (Skylight) - BYOC - Call Recording - Chat - Digital) - Digital: Pick 2 (SMS - Email Read More Cloud Contact Center – Premium Pricing available upon request Plan includes: - 80gb Concurrent- Call Recordings - ACD - Administration - Agent Desktop (Skylight) - BYOC - Call Recording - Chat - Complete Digital: (SMS - Digital) - Email Read More Plus Meeting Solutions Pricing available upon request Plan includes: - 1 Hour Per Host Meeting Recordings - Centralized Management Console - Maximum 300 Participants - Microsoft Integrations - Phone and Email Support - Single Sign-on - Unlimited Meeting Duration Enterprise Meeting Solutions Pricing available upon request Plan includes: - 1 Hour Per Host Meeting Recordings - Centralized Management Console - Live Streaming - Maximum 500 Participants - Microsoft Integrations - Premium Support - Single Sign-on - Unlimited Meeting Duration - Unlimited Recordings Organization Meeting Solutions Pricing available upon request Plan includes: - 1 Hour Per Host Meeting Recordings - Branding and Customizations - Centralized Management Console - Live Streaming - Live Streaming up to 1000 - Maximum 500 Participants - Microsoft Integrations - Single Sign-on - Unlimited Meeting Duration - Unlimited Recordings Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## CxEngage Features - Popular features found in Call Recording Activity Dashboard Automatic Call Distribution Call Center Management Call Monitoring Call Tagging Call Transcription Computer Telephony Integration Event Triggered Actions File Transfer Interaction Tracking IVR Recording - More features of CxEngage Access Controls/Permissions Attendee Management Audio Calls Audio/Video Recording Calendar Management Calendar Sync Call Conferencing Call Recording Chat/Messaging Collaboration Tools Communication Management Conferencing Custom Greetings/Messages Dashboard Employee Database File Sharing HD Audio/Video Live Chat Meeting Management Microsoft Outlook Integration Mobile Access Multi-User Collaboration On-Demand Webcasting Presentation Streaming Private Chat Real-Time Chat Real-Time Notifications Reminders Reporting/Analytics Reporting & Statistics Scheduling Screen Sharing Search/Filter Single Sign On SSL Security Third-Party Integrations Two Way Audio & Video Unified Communications Video Call Recording Video Conferencing Video Streaming ## CxEngage Integrations Slack Integration rated undefined from -1 review ## CxEngage User Reviews Overall Rating 4.4 Ratings Breakdown 5 49% 4 40% 3 10% 2 0% 1 1% Secondary Ratings Ease of Use 4.3 Value for money 3.7 Customer support 4.1 Functionality 4.2 Derek E. Verified reviewer Marketing and Advertising 51-200 employees Used weekly for free trial Review source Reviewed September 2018 Lifesize and the features they offer has completely changed our collaboration productivity. 4 The new features Lifesize has to offer has turned this software into an incredible collaboration tool that is perfect for our industry. Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 5 Functionality Pros: The quality of Lifesize is the first thing that stood out to our team. Seamless video calls have allowed for extremely professional internal and external video calls to clients no matter where they are in the world allowing our company to spend our valuable resources in other ways. Lifesize is changing the way we do business. The new features they offer have separated them from past competitors. Cons: The Lifesize plug and play devices were a touch difficult to setup, but have worked flawless since setup. Read More VR Verified Reviewer Transportation/ Trucking/ Railroad 501-1000 employees Used daily for more than 2 years Review source Reviewed July 2018 In the 2 years of use it really has improved company communication 4 Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: What I like most about the software is its ease of use. From the IT professional down to the more IT challenged users this software is easy to navigate, and anyone can use it. Cons: In the past the biggest issue we have had with the software is its lack of functionality when there is a software version mismatch from host to participants. We experience both lack of audio or video until software is updated. This may have been resolved with the self updating cloud app though. Read More JA Joe A. Verified reviewer Health, Wellness and Fitness 1001-5000 employees Used daily for less than 2 years Review source Reviewed April 2021 Still Catching Up 3 We have used Lifesize for Virtual Visits for appointments with our physicians and some meetings. The app is not always user friendly for patients making it difficult to connect. However, you can add in other physicians or providers to a patient visit very easily. Ratings Breakdown 3 Ease of use 3 Value for money 3 Functionality Pros: Lifesize has the ability to add other licensed users to a meeting with ease. you can go to the directory click on a name and "ring" them up. Once they answer they can be easily added to an existing meeting. Cons: Software can tend to be "glitchy". Logging on to a meeting can be a challenge at times with no clear explanation. The screen "shakes" and moves at times and background noise can be picked up on the audio. Read More VR Verified Reviewer Mining & Metals 1001-5000 employees Used weekly for more than 2 years Review source Reviewed September 2018 Full-featured Video Conferencing Solution 5 This is a solid video conferencing solution. We had gotten frustrated with the ever increasing costs associated with our previous Polycom solution. We made the switch over 3 years ago and have not regretted it once. Ratings Breakdown 3 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: Lifesize has very good endpoint equipment for your conference rooms, and has client software for all computers and mobile devices. They are simple to use, even for our tech challenged executives. We have found their Lifesize Cloud service to be a stable and reliable bridge platform. It also integrates well with Skype for Business. Cons: For those who don't want to install the full Lifesize client software, they only have web app support via Google Chrome. This can be a limiting factor when inviting others to your meetings. I hope Lifesize will expand their web app support to other browsers. Read More VR Verified Reviewer Maritime 1001-5000 employees Used daily for more than 2 years Review source Reviewed August 2018 Best VC software with great quality and user friendly interface. Cloud vases setup also. 5 User friendly VC capabilities for remote users and meetings with branch offices. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Cloud based setup and administration. Reliable hi quality video with ability to connect via phone, tablet, pc, browser. Cons: Cloud features are reliable but limited. Dial in features some times get delays. Presentation screen arrangement could be better. Read More VR Verified Reviewer Telecommunications 501-1000 employees Used daily for more than 2 years Review source Reviewed December 2018 the best way to be connected 5 very useful in a world company and the best way to be connected and be in different places at the same time. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: high quality video connection and very easy to use. Cons: the software support is very hard and we need to solve by ourselves. Read More VR Verified Reviewer Education Management 501-1000 employees Used monthly for more than 2 years Review source Reviewed December 2018 LifeSize: A Product for Video Conferencing 4 I am using Lifesize video conferencing in my office. It is very useful for making video conferencing with its user friendly features. The programme can be recorded for future use. Also it very easy to share with the network. The clarity of the audio and video is good. The presentations using PC and smart board could also be shared in the conference presentation. Ratings Breakdown 3 Ease of use 3 Value for money 4 Customer support 4 Functionality Pros: It is easy for operation. Audio and video clarity is also good. It supports for multiple screen display. Cons: Initial set up is very complicated. If it is needed to change the system location or if the settings are changed due to internal problems, it is very difficult to set up again as a user. The support is always needed for this kind of problem. Once the set up is made, as a user it is very easy to use. It needs a public IP for connecting the remote user. Hence, it is not suitable for individuals but for an institutions it is the best. Read More VR Verified Reviewer Used daily for less than 2 years Review source Reviewed July 2018 That is the best solution we have adopted. Effective and impactful for the end user. 5 Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: Easy to use, superior quality. Giving priority to voice quality when the connection is weak is a Lifesize strength. Cons: Nothing to say! It is perfectly in line with what we were looking for. In my opinion, the mobile interface should be improved. Read More VR Verified Reviewer Computer Hardware 201-500 employees Used weekly for more than 2 years Review source Reviewed March 2018 Pretty good for international collaboration 4 Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 3 Functionality Pros: It's easy to set up meeting IDs so that users can connect via a URL, landline or the LF mobile app. It's also easy to add basic pass codes to meetings (for increased security). Cons: Every once in a while I get an error stating that I can not connect when using the land line option. Also, I feel like they could do a better job of managing each connection, because sometime the quality goes very low. Read More JA Jason A. Verified reviewer Law Enforcement 201-500 employees Used daily for less than 2 years Review source Reviewed April 2021 Must need in today’s world 4 We have four community stations so we use this every day for briefing and debriefing. We also regularly hold meetings which is a lifesaver for those who work swing and graveyard shifts. Ratings Breakdown 5 Ease of use 4 Functionality Pros: The life-size equipment itself is relatively easy to use. We are able to speak with officers based out of other stations virtually instead of requiring an in-person meeting. Cons: Sometimes it can be difficult to set up zoom or Microsoft teams meets with the life-size equipment. Same goes for Google meets. Read More Showing 1 - 10 of 91 Reviews [See All Reviews](https://www.softwareadvice.com/voip/lifesize-profile/reviews/) ## CxEngage Popular Comparisons [Slack vs CxEngage](https://www.softwareadvice.com/voip/lifesize-profile/vs/slack/)[Connecteam vs CxEngage](https://www.softwareadvice.com/hr/connecteam-profile/vs/lifesize/) [Compare All Alternatives](https://www.softwareadvice.com/voip/lifesize-profile/alternatives/) ## Other Top Recommended Call Recording Software [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4081) Recently recommended **5** times [Dialpad](https://www.softwareadvice.com/voip/dialpad-profile/) **4.2** (565) Recently recommended **5** times [Amazon Connect](https://www.softwareadvice.com/call-center/amazon-connect-profile/) **4.5** (94) Recently recommended **4** times [Convin](https://www.softwareadvice.com/speech-analytics/convin-profile/) **4.9** (232) Recently recommended **3** times Stuck Between Options? 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