MightyCall
About MightyCall
Awards and Recognition
MightyCall Pricing
1. Core - Advanced business phone system $20 user/mo, billed monthly 3-user minimum 2. Pro - Intelligent cloud call center $25 user/mo, billed monthly 3-user minimum 3. Enterprise - Customized package for your business needs Get a quote
Starting price:
$15.00 per month
Free trial:
Available
Free version:
Not Available

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Most Helpful Reviews for MightyCall
1 - 5 of 93 Reviews
Susan M
Verified reviewer
Used free trial
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
Mighty Call's Multi-Tier Pricing Creates Great Value to Small Business Owners
Time savings, price, and less interruptions so I may focus on projects or assignments. Are you a small firm or sole proprietor? If yes, then Mighty Call may be an option for you. Mighty Call is a virtual receptionist service. As a sole proprietor, you may not be able to afford a full-time receptionist or you may only need your phones answered on a limited basis. Therefore, using Mighty Call is an affordable option. I find spending time on the telephone to answers calls is taking away from my work when I should be focusing on taking care of customers. As a business owner, I look for value and based upon need. Value is in the toll-free numbers and allocating telephone time so you may stay focused on projects or assignments for the customers. I tried Mighty Call as a free trial. My business is at the point where now I'll need to purchase Mighty Call.
CONSI know it may sound strange, but the con is the lack of control of who handles my telephone calls. Personally, I prefer a hands-on experience with the client. Reality is that answering each telephone call interrupts my work flow and affects my ability to generate more income.
Vendor Response
Hello Susan, We appreciate your feedback. We value our customers and their time and can definitely understand your wish to stay tuned and control each and every process of your business. We can advise you to use our Caller ID feature for figuring out who¿s calling you, and more importantly, you can use CNAM for branding your business when you make phone calls. If you wish to avoid undesired calls or can't talk right now, transfer it to a voicemail by using the call screening feature. Anna Head of Customer Care
Replied September 2018
Thomas
Legal Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed September 2018
Activity Feature is a Game Changer
I've spoken with countless virtual phone companies and MightyCall's "activity" feature is a game changer. It has all missed calls and voicemails in a dashboard where you can easily assign and complete them. It's like a to-do list for replying back to sales and service calls in a timely manner. The best feature in the game. Everything else that Mightycall has is good, but is pretty standard stuff across virtual phone companies.
CONSWhile the activity feature is a game changer, it's back breaking not to know what the IVR selection of the missed call was. For example, if you have a service department and a sales department, neither one knows who should call back the missed call. having the IVR selection is pretty standard stuff in almost every other virtual phone company. If they added this feature, I'd be a Mightycall evangelist for life. Right now, I'm just lukewarm. The activity feature is incredible, but lacks just that one final step.
Vendor Response
Hey Thomas, we appreciate the review. That's a great recommendation, so we'll look into getting it developed as soon as we can.
Replied October 2018
Danny
Consumer Goods, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed September 2020
SAVE YOURSELF AND MONEY
Hate this company so much I genuinely hope they dont last.
PROSYou have a working company number when it decides to work
CONSEXTERMELY TERRIBLE CUSTOMER SERVICE. MISSED CALLS GALORE, APP NOT RINGING OR EVEN ACKNOWLEDGEMENT OF A CALL.
Reason for choosing MightyCall
Seemed to look legit
Reasons for switching to MightyCall
Tired of not being helped and having to pay for sub-par services
Vendor Response
Hey Danny, I see that something that happened clearly has you upset. If you used the product for 1-2 years, surely you weren't irate about it for that entire span. If there was an inciting incident for your sudden reversal in opinion, please let us know so we can look into it and see what went wrong. ~regards
Replied November 2020
Michael
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
General review of MightyCall
For our small business, it helps us manage our call volume with a small staff and lets us relocate our phones to other locations when we are on the move. It takes a little bit of setting up, but well worth it for how it can help manage your calls.
PROSEasy and quick to edit you call flow or change your pre-recorded messages. Easy to subdivide call flows between multiple members and have segregated messages and management.
CONSDifficult to record automated messages, but we only use the phone recordings so the computer and microphone method may be better. Sometime the messages will glitch and not let you mark them as resolved. We have messages from years past that are just always there we can never get rid of.
Vendor Response
Thank you for the review Michael. In my experience, recording custom messages on a computer with a good microphone does result in higher quality recordings. For the glitched messages, is there anything they have in common? Length or distance or anything we can investigate further? ~Best regards
Replied December 2018
Charles
Entertainment, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed February 2020
MightCall killed the Automated Telemarketers
Overall, I'm mostly pleased.
PROSI like that it got rid of the automated phone calls.
CONSI really want some answering service options. I like ringing all employees at once, then after a certain time, it would ring an answering service, or even my phone after all the employees. I would switch my other business today if this existed. Also, you cannot 'complete' items from History tab in the IOS app. I can only choose 'complete' from the dashboard. I don't like this.
Reason for choosing MightyCall
I have one business with MightyCall and another with Grasshopper. You will not get my other business until you implement an if/then call option. Call all employees, and if no one answers, then ring boss/answering service.
Vendor Response
Hey Charles, Thanks for taking the time to leave a review. Regarding the inability to complete items in the history tab, we're in the process of overhauling and adding more options when sorting/organizing call history, so soon enough that problem should be resolved. In the meantime, good luck with business!
Replied March 2020