# MightyCall Software Reviews, Demo & Pricing - 2026 > Review of MightyCall Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/voip/mightycall-profile --- [Home](https://www.softwareadvice.com/) / [Call Center Software](https://www.softwareadvice.com/call-center/) / MightyCall Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/voip/mightycall-profile/reviews/)[Alternatives](https://www.softwareadvice.com/voip/mightycall-profile/alternatives/) # MightyCall 2026: Benefits, Features & Pricing Wondering if MightyCall is right for your organization? Our Call Center Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview MightyCall 3.8 [(95)](https://www.softwareadvice.com/voip/mightycall-profile/reviews/) Pricing Starting at $20.00 per year ### About MightyCall Welcome to MightyCall's Call Center solution, where we prioritize clear and effective communication tailored to your business. Our solution is more than a tool—it's a partner that helps streamline your daily operations. Here's what we bring to the table: Customizable and Adaptable: Our Call Center solution seamlessly fits into your workflow, adapting to your specific needs. It's like having a partner that's in sync with your business rhythm. Two Decades of Experience: With 20 years of expertise in virtual telephony, we've integrated features that improve call center operations and help you connect more efficiently with your customers. Useful Features: We offer real-time feedback tools, a dedicated supervisor workspace, comprehensive agent reports, efficient call handling tools, and an intelligent multi-level IVR system, all designed to optimize your business communications. User-friendly Interface: We pair our extensive feature set with a modern and intuitive interface, ensuring a hassle-free user experience. You can navigate the system and access functionalities easily, focusing more on enhancing your relationship with the customer. Unwavering Customer Support: Our customer s... upport team is always on hand to help, whether you have questions, need troubleshooting, or want tips to maximize product usage. We're here to provide a live demo and back you up. With MightyCall's Call Center solution, you're not just investing in a product—you're joining a team committed to helping you build communications your way. Wondering if MightyCall is right for your organization? Our Call Center Software selection experts can help you in 15 minutes or less. ## MightyCall User Interface ## Popular MightyCall Alternatives Main Product MightyCall 3.8 [(95)](https://www.softwareadvice.com/voip/mightycall-profile/reviews/) Ratings Breakdown - 3.78Ease of use - 3.94Value for money - 3.77Customer support - 3.73Functionality Pricing Starting at $20.00 per year Get Price Alternative Product [VoIP.ms](https://www.softwareadvice.com/voip/voipms-profile/) 4.8 [(698)](https://www.softwareadvice.com/voip/voipms-profile/reviews/) Ratings Breakdown - 4.44Ease of use - 4.84Value for money - 4.76Customer support - 4.74Functionality Pricing Starting at $1.10 per month Get Price Alternative Product [Microsoft Teams](https://www.softwareadvice.com/voip/microsoft-teams-profile/) 4.5 [(11050)](https://www.softwareadvice.com/voip/microsoft-teams-profile/reviews/) Ratings Breakdown - 4.38Ease of use - 4.43Value for money - 4.24Customer support - 4.39Functionality Pricing Starting at $4.00 per month Get Price Alternative Product [Nextiva](https://www.softwareadvice.com/product/2683-Nextiva/) 4.6 [(918)](https://www.softwareadvice.com/product/2683-Nextiva/reviews/) Ratings Breakdown - 4.54Ease of use - 4.53Value for money - 4.54Customer support - 4.55Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Wildix](https://www.softwareadvice.com/voip/wildix-profile/) 4.7 [(209)](https://www.softwareadvice.com/voip/wildix-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.17Value for money - 4.58Customer support - 4.62Functionality Pricing Available upon request Get Price Alternative Product [Zoom Workplace](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/) 4.6 [(14604)](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/reviews/) Ratings Breakdown - 4.59Ease of use - 4.52Value for money - 4.36Customer support - 4.55Functionality Pricing Starting at $14.99 per month Get Price ## MightyCall Pros and Cons We analyzed 95 verified reviews for MightyCall to find out what actual users really think. Select to learn more Affordable Plans And Good Value MightyCall offers affordable pricing with flexible plans, making it a cost-effective choice for businesses. Users appreciate the value for the features provided, including unlimited minutes and professional tools at a lower price than many competitors. Call Quality And Reliability Issues Users report frequent problems with call quality, dropped calls, and unreliable connections. The app can be glitchy, alerts are sometimes missed, and managing calls across departments or devices is often confusing and inefficient. ## MightyCall Pricing and Plans Starting price: $20.00 per year Free Trial Free Version Core $20.00 per user, per year Plan includes: - All advanced telephony features included - Unlimited calling - Unlimited messages - 2 business phone numbers - Integrations and API access Pro $38.00 per user, per year Plan includes: - All Core features - Supervisor workplace - Live call monitoring - Analytics and reporting - Dedicated account manager Power $54.00 per user, per year Plan includes: - Everything in Pro, plus: - Preview dialer - Progressive dialer - Dedicated account manager Enterprise $65.00 per user, per year Plan includes: - Everything in Power, plus: - Predictive dialer - SIP trunking support - Custom integrations Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## MightyCall Features - Popular features found in Call Center Caller ID Call Logging Call Monitoring Call Recording Call Routing Call Scripting Contact Management CRM Dashboard IVR Queue Management Reporting/Analytics - More features of MightyCall Access Controls/Permissions Activity Dashboard Activity Tracking Alerts/Escalation Alerts/Notifications API Auto-Dialer Automated Attendant Automatic Call Distribution Callback Scheduling Call Center Management Call Conferencing Call Disposition Call List Management Call Queues Call Reporting Call Screening Call Tagging Call Tracking Metrics Call Transcription Call Transfer Call Whispering Campaign Management Communication Management Computer Telephony Integration Conferencing Customizable Reports Email Management Employee Directory For Cloud Phone Systems Inbound Call Center Interaction Tracking Live Chat Mobile Access Monitoring Online Voice Transmission Outbound Call Center PBX Performance Management Predictive Dialer Progressive Dialer Purchasing & Receiving Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Reporting Reporting & Statistics Ring Groups Role-Based Permissions SMS Messaging Surveys & Feedback Third-Party Integrations Unified Communications Video Conferencing Virtual Call Center Virtual Extensions Voice Mail Voicemail Transcription VoIP VoIP Connection ## MightyCall Integrations WordPress Integration rated undefined from -1 review X-Cart Integration rated undefined from -1 review Salesforce Starter Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review HubSpot CRM Integration rated undefined from -1 review ## MightyCall User Reviews Overall Rating 3.8 Ratings Breakdown 5 41% 4 28% 3 12% 2 7% 1 12% Secondary Ratings Ease of Use 3.8 Value for money 3.9 Customer support 3.8 Functionality 3.7 TK Thomas K. Legal Services 11-50 employees Used daily for more than 2 years Review source Reviewed September 2018 Activity Feature is a Game Changer 4 Ratings Breakdown 4 Ease of use 5 Value for money 2 Customer support Previously 5 3 Functionality Pros: I've spoken with countless virtual phone companies and MightyCall's "activity" feature is a game changer. It has all missed calls and voicemails in a dashboard where you can easily assign and complete them. It's like a to-do list for replying back to sales and service calls in a timely manner. The best feature in the game. Everything else that Mightycall has is good, but is pretty standard stuff across virtual phone companies. Cons: While the activity feature is a game changer, it's back breaking not to know what the IVR selection of the missed call was. For example, if you have a service department and a sales department, neither one knows who should call back the missed call. having the IVR selection is pretty standard stuff in almost every other virtual phone company. If they added this feature, I'd be a Mightycall evangelist for life. Right now, I'm just lukewarm. The activity feature is incredible, but lacks just that one final step. Read More VR Verified Reviewer Accounting 11-50 employees Used daily for less than 2 years Review source Reviewed September 2021 Great price, some service issues 4 Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 3 Functionality Pros: Great price for a simple hosted voip solution. Cons: Some call connection issue (one-way audio) when using the webphone. Experienced a number of SIP phone issues that could not be rectified. MightyCall support advised that it was a router issue; however, this issue was present at only one location while the same router settings were used in four offices. Reasons for choosing MightyCall Cost Reasons for switching to MightyCall Simplicity, lower cost. Vendor Response Hey there, Thanks for taking the time to leave a review. We're glad you feel like you've gotten your money's worth, the issues with the webphone connectivity notwithstanding. Replied September 2021 Read More ME Marisa E. Verified reviewer Management Consulting 11-50 employees Used daily for less than 2 years Review source Reviewed February 2020 Seemed Promising But... 3 On the plus side, people know that it's a business call. It's cheaper than what we had. On the downside, we kept getting a missed call notification every single time someone got to our phone tree and hung up. I had to tell my team to just shut off their notifications and just have it email them if they got a voicemail because otherwise we were getting so many of these notifications every day. And then the no-vacation mode thing really screwed some stuff up a few times. We ended up having to have that person get a Google Voice number to set as their Mighty Call number and then transfer their GV to another coworker because we couldn't do it within their system. Let's face it, people take vacations. People are out of the office sometimes. Seems pretty crazy to not have some way to forward that person's calls. Ratings Breakdown 2 Ease of use 4 Value for money 1 Customer support 1 Functionality Pros: It was a lot cheaper than what we were using. We also liked the idea of the app because it meant that we could tell that it was a business call vs. a personal call which is something we couldn't do with our previous software. Cons: There is no vacation mode. I used to be able to forward one of my coworker's extensions to another coworker while they were out of the office but I can't do that anymore. Which means that when one of our sales people is out of the office on vacation, all of those calls just go to voicemail. Which, in a small business, really isn't acceptable. I actually asked your customer service about this one day (on a day when I really needed this feature to work) and was told that not only could I not do it but that it wasn't essential for our business. Which was uncalled for and frankly untrue. There needs to be some way to temporarily transfer someone extension to someone else or enable a vacation mode and it automatically transfers calls to another person or something. Reasons for choosing MightyCall It was cheaper. Reasons for switching to MightyCall They were way too expensive and we were almost an entirely remote team. Didn't need desk phones anymore since we're all using our cell phones. Vendor Response Hey Marisa, We're sorry to hear your customer service experience was so unhelpful. We appreciate you giving the service a chance and are sorry the lack of options for rerouting calls to an employee on vacation cost your business. ~regards Replied February 2020 Read More VR Verified Reviewer Internet Self-Employed Used daily for less than 6 months Review source Reviewed March 2021 Incredible Functionality beyond simple phone calls 5 Excellent second line facility, which I use to receive sales calls, so it's important to have the ability to record them, make notes about the calls and be able to choose numbers in the territory I am targeting. I'm in the UK selling into the US and MightyCall really does the job. It's been very realiable in the months I've been using it. It's a little more than I'd like to spend, but it does offer more than I need and I'm expecting to grow into the product over time. Ratings Breakdown 5 Ease of use 4 Value for money 5 Functionality Pros: It does so much seamlessly beyond just providing telephone numbers. For example, call recordings, call notes etc. There's a lot I haven't started to use yet but as my business grows I expect. Cons: It's a bit on the pricey side at entry level, and I think there could be a pared down version with less in the way of buzzers and bells for a lower ticket price Reasons for switching to MightyCall MightyCall offers much more functionality, like call notes, it's also on desktop which for example Hushed is really a mobile app. iPlum I had call problems, so quite pleased with MightyCall. I was looking for reliability and functionality and I've found it. I still use Hushed for my personal second number app , but MightyCall is hands down the winner for business. Vendor Response Hey there, We're glad to hear you like the service and it's doing your business well! We're always here if you need anything! Best of luck to your business. Replied April 2021 Read More VR Verified Reviewer Law Practice 2-10 employees Used daily for more than 2 years Review source Reviewed October 2018 Mighty Call 5 Very good system. No problems in three plus years. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: Very effective system for the money. Easy to use. Cons: Can’t play recordings on Mac. Otherwise no complaints Vendor Response Hey, thank you for the review. The mac issue seems a bit odd though--have you contacted our support team to try and figure the issue out? Replied November 2018 Read More VR Verified Reviewer Health, Wellness and Fitness 2-10 employees Used unspecified for less than 6 months Review source Reviewed September 2016 Customers are not valued here 1 This company is horrible! I don't even know where I begin. I guess I should start with the poor service. Their app is extremely faulty: when I would try to make outgoing calls to clients, my personal cell phone number would show. Then the app wouldn't allow me to play my voicemails, so I every time a got a voicemail, I would have to wait until I got home to check them on my desktop. On top of that the reception during the calls was poor. I could barely hear the call even with speaker phone and the calls would go in and out. -- Not a good look for a new business owner! I've gotten better service from Google voice, which is free! They failed to resolve these issues over a 3 month period. They refused to adjust my bill, so I was charged for services I did not receive. When I cancelled my account, they charged me for another month because of the few days it takes to port the number out. Then, they kept charging me after I cancelled and there wasn't even a phone number on the account! HORRIBLE SERVICE AND CUSTOMER SERVICE. They do not value their customers. I would give 0 stars if I could. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 2 Functionality Pros: Features that are appealing Cons: You don't actually get the features that they market to you because of all the problems with their service Bad reception that makes your company look bad Poor service and customer service Vendor Response Dear customer, We’re deeply sorry you didn’t have the best experience with MightyCall. We appreciate your comments, as we use all information and feedback we receive for service improvement. I would like to follow up on some of the points you made: • Playing voicemails through mobile app – it’s important to have stable internet access via phone carrier or use wi-fi, when you need to upload files. Unstable internet access may cause delays in loading and playing files on your account. • Сall quality – call quality issues may occur due to either phone carrier having technical issues or local settings. In case there is a technical issue on telecom provider side, regrettably, there is not much we can do. • Initiating phone calls – the MightyCall service and app itself provides different ways for phone calls initiation and defining phone number, and all customers are free to choose preferred method through application settings. We apologize for taking so long to resolve those issues, and we will continue to work on improving the quality of our customer service. We’ve refunded subscription fee charged from your credit card after the number was ported out. Your card was charged automatically, as the account wasn’t technically canceled yet. Please accept our sincere apologies. Thank you for taking the time to share your experience and concerns. Best, Anna MightyCall Customer Success Replied September 2016 Read More VR Verified Reviewer Marketing and Advertising 11-50 employees Used daily for less than 2 years Review source Reviewed March 2020 Poor call quality, poor customer service, missing critical features 2 Terrible. We switched and they even screwed up the porting process. Would not recommend at all. Ratings Breakdown 1 Ease of use 3 Value for money 1 Customer support 3 Functionality Pros: It's cheap and easy to implement, but you certainly get what you pay for. Cons: Calls get dropped all the time. Every 20 minutes it struggles to keep up and then the call drops. I contacted support and they couldn't figure it out. The inbound call cannot show call display to your phone, this is a major feature. They quote that they can do it, but that's only in the app (not on your cell). Customer support is useless. Reasons for switching to MightyCall Features Vendor Response Hello, we're sorry you had such a negative experience with our service. There may have been underlying circumstances for why your call quality was lackluster, as the vast majority of our customers report no such problems. In any case, hope you and your business are doing well. Replied November 2020 Read More BM Brandy M. Verified reviewer Consumer Services 2-10 employees Used daily for more than 2 years Review source Reviewed May 2019 A Must Have for your Business 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: MightyCall helps me to stay connected with my clients all from the touch of my cell phone. What I enjoy the most about this software is its easy functions for call set up/IVR solution. Cons: Cons: I cannot start a text thread to a client. I can respond if the client texts me. Vendor Response Hey Brandy, thanks for the review! Regarding your problem with starting a text message thread, our tier 1 will be contacting you shortly to help sort that out. Happy calling! Replied May 2019 Read More GG Grisel G. Verified reviewer Printing Used unspecified for unspecified Review source Reviewed August 2014 Outstanding Service 5 we got lucky finding this service. We are starting our journey as a Small business, so we were really looking to provide our clients with a professional company phone number without sacrificing the mobility that doing business over the cell phone gives us. The guys at Mighty Call really deliver, we are only paying $10 a month and for that we are getting two phone numbers, with many personalization options for business hours and voicemail, and extensions. We also get the Mighty App that filters all our social media, phone calls, and emails and sends us notifications very time a client is trying to reach us. This makes us feel in control and all this still from our cell phones!! Andy worked really hard to a vanity number that would represent us at no extra cost! So now our number is 844 SMALL ME how cool is that :) So in a few words: This guys deliver excellent customer service, easy and friendly setup, an app that filters all your social media, emails and phone calls, the ability to do business out of the office and more, all for a very very low cost. Don't think about it twice, go for it :) Ratings Breakdown Pros: So in a few words: This guys deliver excellent customer service, easy and friendly setup, an app that filters all your social media, emails and phone calls, the ability to do business out of the office and more, all for a very very low cost. Cons: None, don't think about it twice, and go for it :) Read More Jesse H. C. Verified reviewer Law Practice Self-Employed Used other for less than 6 months Review source Reviewed September 2020 did not work customer service refused refund 1 0/10 horrible customer service Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: i never got to use it for its intended purpose so i have no idea Cons: it was unable to receive texts the way i needed it to. to cancel you have to call the company. i called but the line did not ring. the next day i was charged. i called again and was unable to reach anyone. i submitted an email ticket to close my account, and they did, but they refused to refund me. Vendor Response Hey Jesse, Sorry to hear you didn't get to properly try the service. Did you try to cancel within the first month? Because we absolutely do offer a 1-month money-back guarantee. If this is the case, let us know and we can verify and get you your refund. If you waited more than a month to cancel however, than yes, you would have been charged for month 2 and that money would not be reimbursed. Still, good luck with your law practice and stay well. ~regards Replied November 2020 Read More Showing 1 - 10 of 95 Reviews [See All Reviews](https://www.softwareadvice.com/voip/mightycall-profile/reviews/) ## MightyCall Popular Comparisons [VoIP.ms vs MightyCall](https://www.softwareadvice.com/voip/mightycall-profile/vs/voipms/)[Microsoft Teams vs MightyCall](https://www.softwareadvice.com/voip/microsoft-teams-profile/vs/mightycall/)[Nextiva vs MightyCall](https://www.softwareadvice.com/compare/2683-Nextiva/vs/27084-mightycall/)[Wildix vs MightyCall](https://www.softwareadvice.com/voip/mightycall-profile/vs/wildix/)[Zoom Workplace vs MightyCall](https://www.softwareadvice.com/compare/27084-mightycall/vs/101384-Zoom-Video-Conferencing/)[RingEX vs MightyCall](https://www.softwareadvice.com/voip/mightycall-profile/vs/office/)[Dialpad vs MightyCall](https://www.softwareadvice.com/voip/dialpad-profile/vs/mightycall/) [Compare All Alternatives](https://www.softwareadvice.com/voip/mightycall-profile/alternatives/) ## Other Top Recommended Call Center Software [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4080) Recently recommended **5** times [Dialpad](https://www.softwareadvice.com/voip/dialpad-profile/) **4.2** (564) Recently recommended **5** times [CallTools](https://www.softwareadvice.com/call-center/calltools-profile/) **4.8** (156) Recently recommended **5** times [Readymode](https://www.softwareadvice.com/product/171343-Readymode/) **4.6** (142) Recently recommended **5** times Stuck Between Options? 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