DaySmart Pet vs Pawfinity

RATING:

4.23

(133)

DaySmart Pet has 133 reviews and a rating of 4.23 / 5 stars vs Pawfinity which has 103 reviews and a rating of 4.62 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.23 / 5 (133)
4.62 / 5 (103)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
December 12, 2022
May 30, 2022
Pros/Cons
  • Pros

  • I love the automated reminder emails and text. I also love the ready for pick up text.
  • Before I got into the entertainment field, I was in business with my sister and we owned a small grooming salon. This software was the best.
  • Cons

  • People are double charged if not done one at a time. Software creates duplicate time slots for employees which crash the system and make random appointments disappear from the calendar.
  • No real con as the only negative is because I needed something that is unique.
  • Pros

  • Pawfinity is user friendly and efficient for our mobile grooming company.
  • It’s also been great during COVID as we were originally signing up new clients but now we email a link and they can do it all themselves, cutting 5-10 minutes that we can spend grooming.
  • Cons

  • Lots of bugs in the system that they like to blame on user error then be like opps that was our bad.
  • Absolute worst customer service I have ever experienced.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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