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FastFund Software Suite

FastFund Online is the only cloud-based solution that provides a single source solutions for all your fiscal management needs, with nonprofit fund accounting, fund raising donor management and payroll in a single system. Think ...Read more about FastFund Software Suite

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SylogistMission ERP

Serenic Navigator is part of SylogistMission -- software designed especially for nonprofits, which includes accounting and financial management, ACH support, account schedules, award management, bank reconciliation, document manag...Read more about SylogistMission ERP

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AccuFund Accounting Suite

AccuFund is 100% focused on serving nonprofits and government entities. The complete fund accounting financial management solution, available online or onsite, consists of a strong core system and modules that allow you to expand ...Read more about AccuFund Accounting Suite

4.3 (44 reviews)

5 recommendations

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Millennium

Abila Millenium is a hybrid fundraising solution that helps nonprofit organizations and agencies to manage their fundraising programs and related activities. It can be deployed either on-premise or in the cloud. Abila Milleni...Read more about Millennium

3.8 (5 reviews)

Fundraising 50

Abila Fundraising 50 (formerly Sage Fundraising 50) is an integrated fundraising and donor management solution built for nonprofits of all sizes and streams. Key features allow nonprofits to design and run social campaigns, create...Read more about Fundraising 50

Blackbaud Raiser's Edge NXT

Raiser’s Edge NXT is an integrated, cloud-based fundraising and relationship management solution for nonprofits. Raiser's Edge NXT provide tools to streamline various activities of a nonprofit organization and provide a singl...Read more about Blackbaud Raiser's Edge NXT

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Trail Blazer Non-Profit Manager

Trail Blazer's non-profit manager offers nonprofit organizations a complete cloud-based solution to manage every aspect of fundraising and donor management. From collecting and centralizing donor information to targeted outreach t...Read more about Trail Blazer Non-Profit Manager

4.3 (70 reviews)

6 recommendations

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DonorSnap

DonorSnap is a cloud-based donor management and fundraising solution for the nonprofits who are having problems with tracking donors, spreadsheets or homegrown databases. It helps users centralize donors, volunteers and members in...Read more about DonorSnap

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Little Green Light

Little Green Light helps small and midsize nonprofits manage fundraising and development efforts by offering a cloud-based constituent relationship management database, as well as event planning, activity tracking, mail merges, an...Read more about Little Green Light

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UNIT4 ERP

Successful nonprofit management depends on the ability to quickly adapt to change, both internally and externally. UNIT4 offers nonprofit organizations and NGOs a complete, fully integrated Enterprise Resource Planning (ERP) solu...Read more about UNIT4 ERP

Click & Pledge

Designed to offer nonprofits in any segment an affordable, effective online fundraising solution, Click & Pledge delivers online fundraising capabilities, as well as donor and event management through world leader Salesforce.com a...Read more about Click & Pledge

Panorama

FrontStream’s fundraising software helps nonprofits and socially-responsible corporations raise and process more funds. Panorama helps plan, create, execute and measure the successful of fundraising campaigns and charity events. ...Read more about Panorama

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ClearView CRM

ClearView CRM by Softrek is a software solution that gives nonprofits the tools they need to manage both their fundraising activities and their donor relationships. ClearView CRM includes a suite of applications that bring to...Read more about ClearView CRM

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The Databank

The Databank is a cloud-based customer relationship management (CRM) database and communication system designed for non-profits. The Databank helps users manage relationships with donors, volunteers, activistsa and members from a ...Read more about The Databank

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ResultsPlus

ResultsPlus is a customer relationship management (CRM) solution that is designed for small to midsize nonprofits to assist users in communicating with donors and volunteers. Key features offered includes fundraising and event man...Read more about ResultsPlus

Agilon One Donor CRM

Designed to equip nonprofits with cloud technology to manage their organization, Agilon’s ONE donor management and customer relationship management (CRM) system offers best-of-breed solutions for fundraising, donor management and ...Read more about Agilon One Donor CRM

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FundRaiser

FundRaiser Software is a fundraising and donor management solution that meets the requirements of small to midsize nonprofits. The software is suitable for a range of nonprofits including churches, public broadcast, healthcare, an...Read more about FundRaiser

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FUND EZ

Fund EZ nonprofit accounting software gives visibility into every facet of their organization. The software helps users to create and track budgets across fiscal years, detailing actual vs. budget for multiple projects, programs, ...Read more about FUND EZ

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NewOrg

NewOrg is a configurable cloud-based solution designed to help small and midsize nonprofits manage donors, volunteers, marketing efforts, events and grant management in an integrated suite. It's suitable for veteran organizations,...Read more about NewOrg

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Blackbaud Altru

Blackbaud Altru is a cloud-based membership management solution that includes tools to manage ticketing and admissions, cultivate a membership database, convert ticket buyers and visitors, run merchandise, and much more. Designed ...Read more about Blackbaud Altru

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Buyers Guide

Last Updated: March 16, 2023

Here's what we'll cover:

What Is Donor Management and Fundraising Software?

Benefits of Donor Management and Fundraising Software

Common Features of Fundraising & Donor Management Software

Key Considerations for Donor Management and Fundraising Software

What Is Donor Management and Fundraising Software?

Fundraising and donor management software provide a platform for nonprofit organizations (NPOs) to track their collected dollars and the donors contributing them. It helps organizations of all sizes maximize their potential through multiple channels and marketing campaigns. Meanwhile, donor management features manage existing donors while strategically sourcing prospective supporters for an organization. These tools work together to recruit, engage and retain donors while optimizing their strategies.

Key-performance-indicators-screenshot-in-DonorPerfect

Key performance indicators screenshot in DonorPerfect

This buyer's guide will cover both cloud-based and on-premise deployment models. For more on online fundraising platforms, visit our buyer's guide here. Additionally, churches and faith-based nonprofits may find dedicated church management solutions useful for tracking contributions and donations from members.

Benefits of Donor Management and Fundraising Software

The several benefits offered by donor management and fundraising software include:

Better trend analysis of donors. An important feature of the software is the tracking of interactions. This feature records the outbound and inbound interactions between staff and donors. It helps organizations develop and introduce various patterns and trends that eventually enable them to target the right donors for specific campaigns.

Higher response rate. The software allows segmenting various donors based on the specific causes they support. It helps nonprofit organizations effectively target the relevant donors after segmenting them into different groups as per their donating patterns and demographics.

Allocation of work hours. With this software, staff can spend their time on more useful activities such as developing relationships with donors instead of doing time-intensive activities such as manual data entry.

Reduction in errors. Usage of fundraising and donor management software is bound to decrease the number of introduced errors. It will integrate the nonprofit organization’s accounting system with the donor management system. It will also reduce the chances of data errors and eliminate duplicate entries.

Reduction in campaign costs. The implementation of donor management software in nonprofit organizations will increase their efficiency and automatically reduce the operational and campaign costs.

Common Features of Fundraising & Donor Management Software

Campaign management. Whether launching a single fundraising campaign or establishing an ongoing effort, this feature helps users create personalized, direct email and online marketing campaigns. These tools also measure the overall success of former and current campaigns, helping improve strategy over time.

Custom fundraising solutions. The days of direct mail are not over. Nowadays, donors often vie for simple online donation forms and, in some cases, social media channels, to donate to their favorite causes. Donation software allows NPOs to manage donations from online and offline channels in a single system. There are also specific programs for on and offline giving like online fundraising software for nonprofits and online donation software.

Donation and pledge management. These tools measure the effectiveness of a campaign by tracking donations and pledges made toward a particular campaign. These tools also calculate all inbound donations, whether from individuals, matched gifts, company donations, recurring contributions etc.

Donor tools. Donor software tracks one-time and recurring donors, and organize donor information, with an ultimate goal of turning transactional donors into lifetime supporters. These features help organizations increase contacts and acquire new donors by looking at giving trends and assigning prospective supporters to specific campaigns.

Reporting and analysis. Reporting and analysis features provide summaries for all donations, pledges and grants. These tools also measure donor retention and year-over-year fundraising performance so an organization can measure their success and develop strategies to improve efforts.

Grant tracking and management. Some solutions provide features for nonprofits that monitor application statuses, proposals and awarded funds. Once an award is issued, these tools allocate the funds to their respective department.

Other fundraiser features. For other features commonly found in nonprofit systems like accounting and volunteer and constituent relationship management, visit our nonprofit management buyer's guide.

Key Considerations for Donor Management and Fundraising Software

Here are some more points to keep in mind as you evaluate donor management and fundraising software products:

Assess your requirements beforehand. Before buying any donor management and fundraising software, thoroughly evaluate your requirements. Make a list of all the features you wish the software would offer. You should consider a product that meets your needs and don’t choose one that either offers too little or a lot more than what you require. In addition, avoid solutions that advertise “cool features”; many of them may not be relevant to your business.

Ease of customization. Another thing you should consider is the ease with which you can customize the software. As all nonprofit organizations have different requirements and their programs keep changing, it is crucial to select a solution that enables customizations.

Ease of use. As the software will become a fundamental part of the organization, it must be easy to use and be intuitive so as to be adapted to the organizational requirements. Therefore, it is advisable to watch several demo videos before selecting the software.

Fits into your budget. It is important that the software fits into your budget, both current as well as in the future. To ensure this, you need to check the total cost of ownership with the vendor, which includes various costs such as those for license, installation, training, support and future upgrades.

Data security. As your nonprofit organization would deal with the bank accounts and personal information of several donors, you would require a software that also effectively addresses any and all security concerns your donors may have.

Technical support. This aspect is often overlooked when it is really one of the most important considerations to be made. In case of a technical glitch, you must be able to contact the solution’s technical support team through various communication channels such as email, online, phone, FAQ, written documentation and training videos.

Import and export data. The software must also be able to import and export data to and from your database efficiently. Data, such as a list of donor names and addresses, would need to be imported and exported often for activities such as email marketing and campaign management.