Dynatrace 2026: Benefits, Features & Pricing

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Overview
Screenshots
Pricing and Plans
Features
Integrations
User Reviews
Popular Comparisons

Overview

Dynatrace

4.5

(82)

Pricing

Pricing available upon request

About Dynatrace

Dynatrace is an AIOps solution designed to help businesses automate multi-cloud processes and streamline collaboration across multiple teams through purpose-built use cases. Its filtering capabilities enable supervisors to search for specific entities according to requirements.

The system offers built-in support for several technologies such as OneAgent, ActiveMQ, Amazon Connect, Android Webkit, Ansible Tower, Azure Application Gateway and more. Dynatrace allows administrators to configure access permissions for staff members and track processes across web and mobile application tiers. Additionally, it helps businesses drill down into analyzed components and gain visibility into dependency details, user experience insights and performance metrics.

Dynatrace provides open API, which helps businesses integrate the platform with various third-party systems such as Slack, ServiceNow, GitHub and Google Analytics, among others. The product is available on annual subscriptions and support is extended via live chat, documentation, forums, phone, email and other online measures.

Dynatrace Screenshots

Dynatrace Pricing and Plans

Starting price: $0.00

Free Trial

Free Version

Full-Stack Monitoring

$0.08

usage based

Plan includes:

APM
Application Observability
AIOps
Infrastructure Monitoring
Automatic Data Collection
OpenTelemetry-based Distributed Tracing
Smart Correlation of Metrics, Logs and Traces

Infrastructure Monitoring

$0.04

usage based

Plan includes:

Unified and Automated Observability for Cloud Platforms
Digital Business Analytics
Unlimited Container and Network Process Monitoring
Unlimited AI-assistance with Precise Root Cause Determination
Simple Extensibility with 600+ Technology Integrations

Kubernetes Platform Monitoring

$0.00

usage based

Plan includes:

Dashboards and Health Views
Smart Alerting About Kubernetes Problems
Observability with Lowest Possible Kubernetes Privileges
Extensibility to Monitoring Capabilities

Application Security

$0.02

usage based

Plan includes:

Continuous Detection of Vulnerabilities
Automated Risk Analysis and Impact Assessment
AI-assisted Vulnerability Prioritization
Protection Against Common Attacks on Application Layer Vulnerabilities
CISO Risk Reporting
Detailed, High-Quality Vulnerability Databases

Real User Monitoring

$0.00

usage based

Plan includes:

Real-User Monitoring for Mobile, Hybrid, and Single Page Applications
Capture Customer Experience Across Every Digital Transaction
Replay Individual Customer Transactions
Resolve Problems with Real-Time Data

Synthetic Monitoring

$0.00

usage based

Plan includes:

Leverage Network with Low Latency
Monitor Critical Workflows without Scripting
Play Back Scripted Transactions
Test Business Transactions
Execute Monitors from Private Locations

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Dynatrace Features

Popular features found in Reporting
Ad hoc Query
Customizable Dashboard
Dashboard Creation
Data Import/Export
Drag & Drop
Forecasting
Multiple Data Sources
OLAP
Performance Metrics
Scheduled/Automated Reports
Search/Filter
More features of Dynatrace
Access Controls/Permissions
Activity Dashboard
Ad hoc Reporting
Administrator Level Control
Alerts/Escalation
Alerts/Notifications
Analytics
Anomaly Detection
API
Application-Level Analysis
Application Management
Asset Tracking
Automated Discovery
Automatic Test Generation
Baseline Manager
Cloud Application Security
Code Promotion
Collaboration Tools
Container Scanning
Continuous Deployment
Continuous Integration
Cost Management
Dashboard
Data Aggregation
Data Cleansing
Data Collection
Data Discovery
Data Visualization
Device Auto Discovery
Diagnostic Tools
Event Logs
For IoT Devices
For Websites
Graphical User Interface
Hierarchical Mapping
High Volume Processing
Integrated Development Environment
IT Asset Management
IT Monitoring
IT Reporting
Lifecycle Management
Log Analysis
Log Collection
Monitoring
Multi-Cloud Management
Network Monitoring
Performance Analysis
Performance Management
Performance Monitoring
Policy Management
Query Analysis
Real-Time Analytics
Real-Time Monitoring
Release Management
Reporting/Analytics
Requirements Review
Resource Management
Root Cause Analysis
Runtime Container Security
Self Service Data Preparation
Server Monitoring
Threat Intelligence
Troubleshooting
Version Control
Visual Analytics

Dynatrace Integrations

Amazon EC2

Slack

PagerDuty

Splunk On-Call

ServiceNow

OpsGenie

See all 9 integrations

Dynatrace User Reviews

Overall Rating

4.5

Ratings Breakdown

66%

26%

Secondary Ratings

Ease of Use

4.3

Value for money

4.3

Customer support

4.2

Functionality

4.5

Pulkit B.

Verified reviewer

Information Technology and Services

1001-5000 employees

Used daily for less than 6 months

Review source

Reviewed February 2023

Standard Tool for Monitoring . Love it and will recommend it for sure.

Monitor Mulesofts APIs for Organization, Integrated a lot of OneAgents for Twilio SMS Monitoring, Integrated Custom plugin for Prometheus, etc.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Whether you're a developer, IT operations expert, or business stakeholder, Dynatrace gives you everything you need to know on a single screen to execute your job well.

Cons:

Users may need to devote a lot of time and energy to learning how to utilise Dynatrace, especially those who are new to observability or who have not previously used tools of a similar nature.

Reasons for choosing Dynatrace

AI-Powered Observability (Davis), User-Friendly Interface, Good Support.

Rajesh R.

Verified reviewer

Information Technology and Services

5001-10000 employees

Used daily for less than 6 months

Review source

Reviewed April 2025

Best monitoring and dashboard board

Overall Dynatrace is very easy to use and very helpful in our daily tasks. It helped us a lot.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the best about the Dynatrace is it is very easy to setup. We can easily create dashboard and use to monitor them for various types of tasks such as incident management,etc.

Cons:

I didn't find any difficulties while using Dynatrace.

Reasons for switching to Dynatrace

Dynatrace is more easy to use as compared to Jira.

Matthew L.

Verified reviewer

Computer Software

501-1000 employees

Used weekly for more than 2 years

Review source

Reviewed May 2018

It makes me really sad to see such good products go downhill over the last few years.

We are able to track availability/performance and find the root cause of both performance and availability issues.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We selected the Dynatrace APM product over ten years ago, and I have been using their synthetic product since 2008. I love the ability to find the root cause of a problem using these products. They are both really good tools that are wonderful for getting to the core of the issue.

Cons:

I have used the original Dynatrace APM product and the Gomez Synthetic products for almost ten years. I absolutely cannot stand the way they change the menus around with the various releases. I used to be able to walk people through how to find things over the phone, but now it is almost impossible. These user design changes are not what a system administrator should be spending their time learning. I might as well select a new product that doesn't change so that I only have to learn one more additional system. We have also lost features over the years that we have used, and the reports and maintenance window configuration have an awful time with time zones, even though they have drop-downs for each report. This was once a very dependable product that has lost its way in trying to add new features and alter the user experience. Support has dropped off significantly as well. I used to be able to email or call support, now there is no option to email and when calling support they walk you through creating a case in their customer portal before even attempting to hear my question/problem. We also used to have weekly calls with our account manager to review problems and upcoming features. I have been transferred to a new account manager more times in the last few years than I have even spoken to them.

Joseph K.

Verified reviewer

Information Technology and Services

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed July 2023

Amazing APM tool for complete issue analysis and faster issue identification.

Great APM tool and ranks top in the market. I would prefer Dynatrace in short for below reasons- Faster Problem identification through AI - Davis- Performance Monitoring using RUM metrics- Application monitoring - 4xx/5xx , Response time, Traffic - Infrastructure monitoring - CPU, memory, GC usage- Database monitoring - long query execution, DB connection pool time- Synthetic monitoring - To mimic the customer journey and run the script for every 5 to 10 minutes

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

AI alerts are very critical and highly useful. Automatic problem identification in Dynatrace is a highly helpful in identify the issue more quicker. Thanks to Davis AI engine. Useful to do a trend Analysis with the reporting - Gives site availability metrics, Response time, Error rate for each services. SLO/SLA can be tracked with these reporting. Provides detailed trace about any issue and the exact cause of the problem for any abnormalities identified with this host/services/applications. Host analysis helps in identifying unhealthy host with high CPU, memory or thread usage.Helpful in application analysis like 4xx/5xx, response time, Apdex. Helpful in application analysis like 4xx/5xx, response time, Apdex. Deeper insight provided in the distributed traces. Helps in tracking the website page performance, gives above the fold metrics - LCP, FID, VCT, etc. Response time has different aggregations - Avg, 95th percentile, 99th percentile. Gives exact cause in the waterfall to understand which element is causing the increase in response time. Full Transaction monitoring with the services flow across various layers starting from webserver, appserver, database, external systems is added advantage.

Cons:

Can add more on the RUM metrics and customer session replay in future would be helpful.Exposure to customer about the new launches and functionalities can be increased.

Reasons for choosing Dynatrace

Effective traces for all the transactions. Offers a good AI which identifies the problem more proactive and quick.

Reasons for switching to Dynatrace

Effective traces for all the transactions

Necko B.

Verified reviewer

Automotive

10000+ employees

Used daily for less than 2 years

Review source

Reviewed March 2025

Software engineer

Dynatrace has been a game-changer for monitoring and optimizing application performance.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Dynatrace provides comprehensive full-stack monitoring with AI-driven insights, making it easy to detect and resolve performance issues.

Cons:

The pricing can be on the higher side, especially for smaller teams or businesses.

Alejandra T.

Verified reviewer

Computer & Network Security

201-500 employees

Used weekly for more than 2 years

Review source

Reviewed March 2025

Very Good tool to evalute End-user experience in your own App

The software is easy to implement and use, with very good features related to evaluate performance in different aspects or components. It is easy to see root causes in problems. You can be sure of End-User experience with the Application you are monitoring with it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The App offers very good feedback about Applications Performance, with excelente diagnosis about issues that may impact in its performance.

Cons:

Sometimes it is required to manually implement some integrations because of lack of APIs, mainly in old Applications or old technologies.

Abhishek Kumar Y.

Verified reviewer

Computer Software

10000+ employees

Used daily for less than 2 years

Review source

Reviewed February 2025

Dyantrace review

Dynatrace delivers powerful AI-driven monitoring, seamless cloud integration, and deep insights, though it has a learning curve and premium pricing

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love Dynatrace for its AI-powered observability, which quickly pinpoints issues and reduces troubleshooting time for me.

Cons:

The pricing is on the higher side, which may not be ideal for smaller teams. Also, custom dashboarding could be more flexible.

Tony Z.

Verified reviewer

Facilities Services

10000+ employees

Used weekly for more than 2 years

Review source

Reviewed May 2025

Powerful Observability Platform

My overall experience with Dynatrace has been very positive. It’s a robust observability platform that provided deep insights across our entire tech stack.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I especially appreciated its Smartscape topology and Davis AI engine, which made it easy to identify root causes quickly and visualize complex application dependencies in real time.

Cons:

While Dynatrace is a powerful platform, it can be quite complex to configure initially, especially in large-scale or hybrid environments.

Makai M.

Verified reviewer

Computer Software

11-50 employees

Used daily for less than 12 months

Review source

Reviewed April 2025

The future of observability