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Electronic Medical Records Software


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AdvancedMD logo
 
AdvancedMD is an integrated medical software suite for independent practices. Products include practice management, electronic health records (EHR), telemedicine, patient relationship management, online reputation management, big data... Read More
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AdvancedMD is an integrated medical software suite for independent practices. Products include practice management, electronic health records (EHR), telemedicine, patient relationship management, online reputation management, big data... Read More
 
drchrono EHR logo
 
drchrono EHR is a patient care platform that offers customization at the point of care and on the go. In addition to EHR, drchrono also includes scheduling, billing and patient reminders. It is available on iPad, iPhone and Apple Watch. Healthcare... Read More
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drchrono EHR is a patient care platform that offers customization at the point of care and on the go. In addition to EHR, drchrono also includes scheduling, billing and patient reminders. It is available on iPad, iPhone and Apple Watch. Healthcare... Read More
 
NueMD logo
 
NueMD offers a comprehensive suite of software and services for practices of all sizes. NueMD is an integrated appointment scheduling, practice management/medical billing, electronic health recording, and medical billing solution. NueMD... Read More
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NueMD offers a comprehensive suite of software and services for practices of all sizes. NueMD is an integrated appointment scheduling, practice management/medical billing, electronic health recording, and medical billing solution. NueMD... Read More
 
MediTouch EHR Software logo
 
HealthFusion offers MediTouch EHR and MediTouch PM, a suite of electronic health records and practice management tools that were designed to be web-based and offer a touchscreen user interface. The EHR offers charting, problem lists,... Read More
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HealthFusion offers MediTouch EHR and MediTouch PM, a suite of electronic health records and practice management tools that were designed to be web-based and offer a touchscreen user interface. The EHR offers charting, problem lists,... Read More
 
PrognoCIS by Bizmatics logo
 
PrognoCIS is a cloud-based ICD-10 compliant and MU certified EMR solution which helps medical facilities and practitioners to manage patient medical recording. The software comprises of integrated modules for EHR, Practice Management,... Read More
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PrognoCIS is a cloud-based ICD-10 compliant and MU certified EMR solution which helps medical facilities and practitioners to manage patient medical recording. The software comprises of integrated modules for EHR, Practice Management,... Read More

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ECLIPSE logo
 
In 1985, a chiropractor and software developer teamed up to create ECLIPSE, an ONC certified Complete EHR now used by thousands of providers nationwide. Designed for single practitioners, ECLIPSE is routinely used by multi-disciplinary... Read More
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In 1985, a chiropractor and software developer teamed up to create ECLIPSE, an ONC certified Complete EHR now used by thousands of providers nationwide. Designed for single practitioners, ECLIPSE is routinely used by multi-disciplinary... Read More
 
ClinicSource Therapy Practice Management logo
 
ClinicSource Therapy Practice Management Software by Ingenium Business Solutions, Inc. provides a therapy-specific system with customized reporting templates for multiple therapy types. The integrated billing component works hand... Read More
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ClinicSource Therapy Practice Management Software by Ingenium Business Solutions, Inc. provides a therapy-specific system with customized reporting templates for multiple therapy types. The integrated billing component works hand... Read More
 
athenahealth EHR logo
 
athenahealth is providing cloud-based services for electronic health records (EHR), revenue cycle management & medical billing, patient engagement, care coordination, and population health management, as well as Epocrates and other... Read More
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athenahealth is providing cloud-based services for electronic health records (EHR), revenue cycle management & medical billing, patient engagement, care coordination, and population health management, as well as Epocrates and other... Read More
 
Compulink logo
 
Compulink is a provider of highly customizable, ONC Certified EHR and practice management software for specialty practices. Designed to adapt to a practice's specific needs, the integrated solution offers functionality to support patient... Read More
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Compulink is a provider of highly customizable, ONC Certified EHR and practice management software for specialty practices. Designed to adapt to a practice's specific needs, the integrated solution offers functionality to support patient... Read More
 
Greenway Health Prime Suite logo
 
Greenway Health’s ambulatory platform provides healthcare organizations with clinical, financial, and administrative tools and services. Prime Suite is Greenway’s electronic health record (EHR) and practice management (PM) system.... Read More
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Greenway Health’s ambulatory platform provides healthcare organizations with clinical, financial, and administrative tools and services. Prime Suite is Greenway’s electronic health record (EHR) and practice management (PM) system.... Read More

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Kareo Clinical EHR logo
 
Kareo is a Web-based EHR, medical billing, and practice management used by thousands of physicians across the United States. This system suits small practices and billing companies. With Kareo, practices can schedule patients, confirm... Read More
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Kareo is a Web-based EHR, medical billing, and practice management used by thousands of physicians across the United States. This system suits small practices and billing companies. With Kareo, practices can schedule patients, confirm... Read More
 
Aprima EHR logo
 
Aprima EHR is part of the complete Aprima system, including Practice Management and Revenue Cycle Management solutions. Aprima EHR’s navigation feature presents clinically relevant findings based on presenting symptoms, diagnosis... Read More
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Aprima EHR is part of the complete Aprima system, including Practice Management and Revenue Cycle Management solutions. Aprima EHR’s navigation feature presents clinically relevant findings based on presenting symptoms, diagnosis... Read More
 
ACOM Health RAPID Software logo
 
A complete chiropractic focused solution, the RAPID software delivers integrated electronic health recording (EHR) and practice management solutions with inbuilt billing services. The RAPID software is designed for any size practice.... Read More
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A complete chiropractic focused solution, the RAPID software delivers integrated electronic health recording (EHR) and practice management solutions with inbuilt billing services. The RAPID software is designed for any size practice.... Read More
 
CureMD logo
 
CureMD is a certified cloud-based EHR, practice management, patient portal and revenue cycle management. CureMD helps physicians and office staff manage their practice operations. It also helps practices adopt Meaningful Use - driving... Read More
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CureMD is a certified cloud-based EHR, practice management, patient portal and revenue cycle management. CureMD helps physicians and office staff manage their practice operations. It also helps practices adopt Meaningful Use - driving... Read More
 
WRS Health logo
 
WRS Health is a cloud-based integrated EHR, practice management and billing management solution designed to helps medical professionals streamline the core activities of their practice. The solution offers EHR, medical billing, patient... Read More
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WRS Health is a cloud-based integrated EHR, practice management and billing management solution designed to helps medical professionals streamline the core activities of their practice. The solution offers EHR, medical billing, patient... Read More

Call us for a free FastStart Consultation: (844) 686-5616


 
CareCloud Charts logo
 
CareCloud Charts is an integrated electronic health recording (EHR) solution offering collective benefits of EMR, practice management and medical billing services. The solution helps physicians to streamline clinical operations and... Read More
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CareCloud Charts is an integrated electronic health recording (EHR) solution offering collective benefits of EMR, practice management and medical billing services. The solution helps physicians to streamline clinical operations and... Read More
 
ChartPerfect EHR logo
 
ChartPerfect is an electronic health record (EHR) system suitable for medical offices in a variety of segments including allergy, cardiology, dermatology, internal medicine, neurology, pediatrics, plastic and reconstructive, podiatry,... Read More
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ChartPerfect is an electronic health record (EHR) system suitable for medical offices in a variety of segments including allergy, cardiology, dermatology, internal medicine, neurology, pediatrics, plastic and reconstructive, podiatry,... Read More
 
WebPT logo
 
WebPT is a cloud-based electronic medical record (EMR) and practice management solution tailored specifically to rehab therapists. This cloud-based system allows therapists, directors and front-office staff to access medical records... Read More
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WebPT is a cloud-based electronic medical record (EMR) and practice management solution tailored specifically to rehab therapists. This cloud-based system allows therapists, directors and front-office staff to access medical records... Read More
 
HENO logo
 
HENO is an integrated, cloud-based solution suitable for physical therapy/rehab and speech therapy practices of all sizes. Key features of the system include electronic medical records, medical billing software, and patient scheduling... Read More
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HENO is an integrated, cloud-based solution suitable for physical therapy/rehab and speech therapy practices of all sizes. Key features of the system include electronic medical records, medical billing software, and patient scheduling... Read More
 
ChiroTouch logo
 
A fully certified solution specific to the chiropractic industry, ChiroTouch offers electronic health records (EHR) and practice management applications. With the latest release of version 6.0, ChiroTouch has received complete 2014... Read More
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A fully certified solution specific to the chiropractic industry, ChiroTouch offers electronic health records (EHR) and practice management applications. With the latest release of version 6.0, ChiroTouch has received complete 2014... Read More
 

FrontRunners for Electronic Medical Records, August 2017

Powered by Gartner Methodology

What Is the FrontRunners Quadrant?

A Graphic of the Top-Performing Electronic Medical Records Products

FrontRunners quadrants highlight the top software products for North American small businesses. All products in the quadrant are top performers. Small businesses can use FrontRunners to make more informed decisions about what software is right for them.

To create this quadrant, we evaluated over 335 Electronic Medical Records products. Those with the top scores for their capability and value made the quadrant.

Scores are based largely on reviews from real software users, along with other product performance details (e.g., what features they offer, how many customers they have).

Is One Quadrant Better Than the Others?

Nope, Products in Any Quadrant May Fit Your Needs

Every product in this quadrant offers a balance of capability (how much the products can do) and value (whether they’re worth their price/cost) that makes them stand out in the race for small business software success.

FrontRunners has four sub-quadrants:

  • Upper Right = Leaders: Leaders are all-around strong products. They offer a wide range of functionality to a wide range of customers. These products are considered highly valuable by customers.
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  • Upper Left = Masters: Masters may focus more heavily on certain key features or market segments than Leaders do. If you need a more specialized set of functionality without bells and whistles, then a product in the Masters quadrant might be right for you.
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  • Lower Right = Pacesetters: Pacesetters may offer a strong set of features, but are not rated as highly on value. For example, a Pacesetter might offer greater functionality, but cost more.
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  • Lower Left = Contenders: Contenders may focus on a more specialized set of capabilities that are priced at a higher point. This makes them ideal for companies willing to pay more for specific features that meet their unique needs.

Depending on the specific needs of a software buyer, a product in any of these sub-quadrants could be a good fit.

Why? To be considered for the Electronic Medial Records FrontRunners, a product needed a minimum of 20 user reviews, a minimum capability user rating score of 3.0 and a minimum value user rating score of 3.0. In most cases, we evaluate hundreds of products and feature 20-25 as FrontRunners; all products that qualify as FrontRunners are top performing products in their market.

For some buyers, a specific FrontRunners sub-quadrant might be best. For example, practices that aren’t planning on using non-essential EMR functionalities, such as voice and handwriting recognition, may prefer a solution with a lower capability score. On the other hand, practices with greater needs may opt for multi-featured products on the right half of the quadrant.

You can download the full FrontRunners for Electronic Medial Records report here. It contains individual scorecards for each product on the Frontrunners quadrant.

How Are FrontRunners Products Selected?

Products Are Scored Based on User Reviews and Other Data

You can find the full FrontRunners methodology here, but the gist is that products are scored in two areas, Capability and Value.

They also have to offer a core set of functionality—for example, they must be able to create and store digital patient records, generate E/M codes, provide decision support, retain ONC-ATCB certification (meaning the system meets standards set by government health officials) and more.

From there, user reviews and other product performance details, such as the product's customer base and the features it offers, dictate the Capability and Value scores. Capability is plotted on the x-axis, and Value is plotted on the y-axis.

Got It. But What if I Have More Questions?

Check Out Our Additional Resources!

For more information about FrontRunners, check out the following:

Have questions about how to choose the right product for you? You’re in luck! Every day, our team of advisors provides (free) customized shortlists of products to hundreds of small businesses.

  • Simply take this short questionnaire to help us match you with products that meet your specific needs.
  •  
  • Or, talk to one of our experienced software advisors about your needs—it’s quick, free, and there’s no-obligation—by calling (844) 687-6771.

One Last Thing—How Do I Reference FrontRunners?

Just Follow Our External Usage Guidelines

Check out the FrontRunners External Usage Guidelines when referencing FrontRunners content. Except in digital media with character limitations, the following disclaimer MUST appear with any/all FrontRunners reference(s) and graphic use:

FrontRunners scores and graphics are derived from individual end-user reviews based on their own experiences, vendor-supplied information and publicly available product information; they do not represent the views of Gartner or its affiliates.

Runners Up

Providers listed as Runners Up were considered for inclusion in the quadrant, but were ultimately not included for one or more reasons: they did not have enough reviews; they did not meet the reviews score minimum; they did not meet the ultimate Value and Capability minimum scores; or they did not meet our functionality requirements for the market.

75health
A.I.med
AbelMed
Absolute EMR
AccuMed
AccuPoint
ACOM Health RAPID Software
Acuitas activEHR 2.0
Adaptamed EMR
Advanced Health Management Systems (AHMS)
AdvantaChart
AgencyCore
AgilityEH
AllegianceMD
AllMeds EHR
AlloFactor
Allscripts EHR
AlphaFlex
Appointik
AppointMate
AppointmentPlus
Aprima EHR
ArbiMed Inventory
Aria
Autumn8
AxisCare
Azalea Health
AZZLY
BackChart
BestNotes
BestoSys
bestPT
BlueEHS
BlueStrata EHR
Bonafide Software
BreezyNotes EHR
BrickMed Office
CabMD
CAM
Care360
CaregiverDesktop EHR
CareLogic Enterprise
CareRecord
CentralReach
Centricity EMR
Cerner PowerChart Ambulatory EHR
Cerner Specialty Practice Management
CGM Clinical
CGMwebEHR
ChARM EHR
Chiro QuickCharts
ChiroFusion Complete Practice Management
ChiroSpring
ChiroSuiteEHR
CLARIFIRE ROUNDS
Clicktate
Clinic Essentials
Clinicaid
Clinicea
ClinicGate
ClinicMind
ClinicSource
ClinicsPro
ClinicTracker Connect
CloudPital
CoCENTRIX Coordinated Care Platform
CodoniXnotes
CounSol.com
CPSI EHR
Criterions Medical Suite
Crystal Practice Management
CureMD Platform
Cyclops Eye Care Records
Denticon
Dentisoft Office
DermaTechPlus
DeVero
digiChart OB/GYN
DOCISS EMR
DocMate
Docta
DoctorConnect
Doctorsoft EHR
DocuRehab Software
DocuTAP
DOX Podiatry
Dr Cloud EMR
DrFirst Rcopia-MU
Drs Enterprise
DrsMagic
e-MDs Chart
E-Med Practice
E-Z BIS
EasyDoc EMR
eClinicalWorks
eDocComply
eHospital Systems
EHR YOUR WAY
Elation Health
ElationEMR
EMedPro
Empathic
EMR-Bear
EMRx
EncounterPRO
EncounterWorks
Entrada Mobile Engagement Platform
Epitomax
Epocrates
eRecord
Essentia EMR
eTherapyDocs
eTHOMAS
Exscribe EHR
EyeBase
Eyecom3
Eyefinity EHR
EyeFormatics EMR
EyePegasusEHR
EzMedPro
EZnotes
FORCE Therapeutics
FreeDOM MD
GalacTek ECLIPSE
GalenMD.Ai
gEHRiMed
Genesis Chiropractic Software
gGastro
HARMONY Medical
Harris CareTracker
Health Data Archiver
Health.NET
Healthpac
Healthquest by MicroQuest
HealthTec Trilogy
Hello Health
Henry Schein MicroMD
ICANotes
IDEXX Neo
iDoc by iMedicWare
ifa EMR
Igea HHC
IKAT G3
iKnowMed Generation 2 by McKesson Specialty
Imobile Clinic
In Touch EMR
Inception
InputHealth
InsightEMR
Insta HMS
InSync EMR
IO Practiceware
iPatientCare EHR
Iridium Suite
iSALUS EHR
iSNAP
iTherapy Process
KASA EMR
KeyChart
Kipu Systems
KORVUE Cosmedic
LeonardoMD Renaissance
Levin EHR
Lightning Bolt
LiveHealth
LytecMD
MacPractice 20/20
MacPractice DC
ManagementPlus
MaximEyes
MCIS Clinicals
McKesson Practice Choice
McKesson Practice Partner
MD Logic World Wide EHR
MDConnection
MDoffice
MDsuite
Med+DBase
MedBillit
MedClarity
MEDENT
Medesync
MedEvolve
MedEZ
MedFlow EHR
Medgen EHR
Medical Mastermind
Medical Necessity
Medicfusion
MedicsDocAssistant EHR
MediDocs
MediGraph Suite
MedInformatix
Medios EHR
Medisoft Clinical
MEDITECH EHR
Mediware
MedLedger
MedLook
MedSymPM
MedWorxs Evolution
Mercury Medical
meridianEMR
MindLinc EMR
MOSAIQ
MphRx Forward
MPM by eMedical Systems
myClinic2u
myEvolv by Netsmart
nAbleMD
Netsmart Insight
Netsmart myAvatar Suite
NEXconnex
NexTech EMR & PM
NextGen
NextStep
Nexus EHR
Nightingale
Notation Matrix
NowMD
OD Link
OD Online
OfficePro
OmniMD EMR
OMS EHR
One Touch EMR
Online Medical Office
OpenEMR by Open Med Practice
Optima Therapy
OptimisPT
Optum Physician EMR Suite
Oscar EMR by Oscar McMaster
PatientClick Suite
PatientNOW
PayDC Chiropractic Software
PCArchiver
Penelope by Athena
PetalMD
PetalMD Medical Scheduling
Phoenix Ortho EHR
PhraseExpander
Picasso
PIMSY Mental Health EHR
Planetrehab
Power2Practice
poweredMD
Practice Director EHR
Practice EHR
Practice Expert
Practice Perfect EMR
Practice-Web
PracticeStudio
PracticeSuite
Procentive
Provet Cloud
ProviderSuite
PsychConsult Provider
PT Practice Pro
Pulse EHR
QGenda
Qk Notes for Providers
Qualio
QuickPractice
ReDoc Suite
ReLiMed
RevFlow
RevolutionEHR
Rosemark
ScheduleVIEW
Scribe Complete
ScriptSure
SeriousMD Doctors
Shrinkrapt
SilverTree
SimplePractice
Simplybook.me
Smart Flow Sheet
SmartCare by Streamline
Sollus Clinics
SOS Office Manager
SpringCharts EMR
Square Appointments
SRS Essentials and SRS EHR
SupraMed
Synerion
Systems4PT
The Complete Exam
The Digital Office
The Practice
TheraManager
Therapy Appointment
Therapy Partner
TherapyCharts
TherapySource
Therasoft Online
TM3
TotalMD
TouchHealth
Ultra Charts
uniwide HIMS
Valant Behavioral Health EHR
VaultMR
VelociDoc by Practice Velocity
VEPRO PACS EMR
Vitera Intergy PM
WEBeDoctor
WebEHR
Webmedy
Welligent EHR
WonderDoc
WriteMD
WritePad
WritePad EMR by 1st Provider's Choice
WRS Health

Buyer's Guide

by Gaby Loria,
Market Research Associate
Last Updated: September 15, 2017


Buyers searching for electronic medical records software (EMRs) have hundreds of options to choose from. We've created this buyer's guide to help you understand EHR systems and evaluate which software is the right fit for your practice.

Here's what this guide will cover:

What Is Electronic Medical Record (EMR) Software?
Benefits of EMRs
What Type of Buyer Are You?
Costs & Return on Investment
Market Trends to Understand
Software Vendor Market Share
Important Considerations

What Is Electronic Medical Record (EMR) Software?

Electronic medical records (EMRs) automate the clinical operations of healthcare providers. They provide digital storage of patient charts, and include functionality to track patient demographics, histories, SOAP notes, medications, test results and more.

Electronic medical records are also referred to as electronic health records (EHRs), digital medical records or computerized medical records. By generally accepted definition, an EMR is an electronic record of patients’ medical histories, created and stored at a single location. Meanwhile, an EHR is the comprehensive collection of patient medical records created and stored at multiple locations.

While there is a technical distinction between the two, buyers and vendors use the terms interchangeably. Review our article "EHR vs. EMR—What's the Difference?" for an in-depth look at the differences.

Benefits of Electronic Medical Records

The following are the minimum benefits that should be realized with a successful implementation:

Improved efficiency. Physician practices should find themselves with more time to focus on patient care as they eliminate paperwork, speed up medical charting, receive lab test results electronically and prescribe electronically.

More time for more patients. As physicians and support staff spend less time tracking paperwork, they should be able to see more patients. EMRs should also allow physicians to complete and document patient encounters more quickly, further increasing their ability to see more patients.

Increased collections. Electronic patient records provide physicians with the necessary documentation to support claims sent to insurance companies, Medicare and Medicaid. Integrated features for E&M coding also help providers code visits appropriately and confidently. Of course, seeing more patients should naturally increase collections as well. This is one of the top benefits of electronic health records.

Improved quality of care. Features such as integrated drug databases, symptom checks and drug interaction verification help physicians prescribe the correct medications and dosages. EMRs can also provide prompts to physicians based on inputs of patient chief complaints and/or risky demographic factors. This is another one of the many advantages of electronic health records systems.

Software Advice is currently collecting feedback from EHR users about the top benefits and challenges of their systems. We're conducting an online survey, which displays aggregated results in real-time. You can view the results, and users can participate in the survey, by clicking here.

What Type of Buyer Are You?

There are several hundred electronic medical record/electronic health record systems that collectively address the needs of just about every medical specialty and clinic size. For example, EMR vendors have customized systems for outpatient care, inpatient care, solo practices, enterprise groups, primary care, therapy, mental health, ophthalmology, nephrology, chiropractic and so on.

With so many medical EMR companies catering to so many specialties, physicians face a big challenge as they determine which medical software is right for their needs. However, we find the majority of practices we speak with fall under one of these common categories:

Primary care MDs/DOs and related specialists. These buyers work at private practices that provide internal medicine, family medicine, pediatrics, Ob/Gyn, cardiology, oncology, orthopedics, urology etc. These buyers’ various needs are addressed by broad systems with specialty-specific templates.

Specialists with other designations (DC, OD, PT, PhD, LCSW etc.). These buyers include chiropractors, psychologists, therapists, counselors and optometrists. They typically have straightforward needs that are met by affordable, specialty-specific systems.

Small practices. These buyers work at practices with one or two providers. They are usually moving away from paper charts and want to prescribe electronically and integrate with labs.

Mid-sized to large practices. With anywhere from a handful to 100+ physicians, these buyers are often looking to eliminate paperwork and improve efficiency. They may also want to integrate with other healthcare networks’ systems, track information across several locations and provide consistency of care across providers.

Inpatient care organizations. These buyers work for hospitals and acute care centers that need to manage patient rooms/beds, assigned nurses and physician rounds. They usually require robust EMR systems for hospitals that can integrate with a variety of other applications.

Costs and Return on Investment

The expected benefits of any electronic health record system are to improve patient care, lower administrative costs and improve billings and collections. The primary measures of effectiveness are:

  • The claims collection rate;
  • The number of patient visits per day;
  • The amount of time spent managing faxes and paper charts and
  • The direct costs of paper charts (cost of materials, storage, destruction etc.).

EMR system costs will vary widely and depend primarily on the size of the practice and the deployment model preferred (on-premise vs. Web-based). On-premise systems typically require costs for licenses, servers, implementation, training and ongoing technical support. Support costs are typically 15-20 percent of the upfront licensing cost per year. Implementation and training costs vary widely, but are often as high as the licensing costs.

Web-based systems typically have lower upfront costs that cover training and implementation. Ongoing fees paid on a monthly basis cover licensing, technical support and upgrades.

Today, increased competition among vendors has applied downward pricing pressure on the market. Furthermore, technology developments such as Software as a Service (SaaS) have led to alternative, budget-friendly pricing models. There are even free EMR software systems that are supported by alternative revenue streams like advertising. And finally, government stimulus programs such as the American Recovery and Reinvestment Act (ARRA) make EMR investments even more feasible for small and large practices.

Market Trends to Understand

ONC-ATCB certification. In 2009, President Obama signed ARRA into law. A major component of this bill is the Health Information Technology for Economic and Clinical Health (HITECH) Act, which includes $19 billion to incentivize medical offices to adopt electronic healthcare records. Providers that make “meaningful use” of “certified” electronic health record systems are eligible to receive up to $44,000 or $63,750 in reimbursements in the form of increased Medicare or Medicaid premiums. Physicians have a mandate to become meaningful users by 2015. Those that fail to qualify will face decreased Medicare and Medicaid payments.

The Office of the National Coordinator (ONC) for Health Information Technology, part of the Department of Health and Human Services (HHS), is responsible for heading up this initiative. They have selected organizations to certify electronic health records from medical vendors. These organizations have been titled “ONC-Authorized Testing and Certification Bodies,” or ONC-ATCBs. To see a list of certified products, visit our ONC-ATCB EHR buyer’s guide. We also have a list of CCHIT-certified EMRs. (Until January 2014, CCHIT was perhaps the foremost ONC-ATCB. They are no longer certifying new products, but previous certifications are still valid.)

In 2013, Software Advice analyzed data from tens of thousands of interactions with EHR software buyers to gauge the impact of the HITECH Act on EHR purchases. We published a three-year comparison on the motivations for software purchases. Click here to read the full report.

Mobile device support. Mobile devices are proliferating quickly and health care providers are eagerly adopting them. As physicians aim to accomplish more from outside the office and improve mobility within the office, iPhones, iPads and Android devices are becoming increasingly prevalent in the workplace. Some of the top EMR vendors are catching on to this increased demand and we expect to see more iOS and Android-compatible systems coming to market. Several vendors already offer iPad EMRs. For example, MediTouch is a leading electronic medical record company in mobile healthcare IT.

MediTouch EHR is iPad-native and offers a touchscreen interface
MediTouch EHR is iPad-native and offers a touchscreen interface


Software as a Service (SaaS). We find roughly 25 percent of medical practices are interested only in Web-based systems, while another 50 percent of are open to the model during early stages of their research. As cloud computing catches on in other industries, it is emerging quickly in health care as well. Developments in HIPAA compliance, data security and encryption, server reliability, and data backup make Web-based EMRs viable alternatives in medicine. Furthermore, many healthcare providers are avoiding large upfront costs required for client-server systems and preferring monthly payments for hosted systems.

Because these systems are accessible on any device with a Web browser, many Web-based solutions are also optimized for use on the smaller screens of mobile devices, incoroprating design elements such as larger buttons for ease of use. For more on design considerations, visit our guide on EHR interfaces.

EHR Meaningful Use Market Share Report

EHR vendor market share is notoriously difficult to pin down. However, the Centers for Medicare & Medicaid Services (CMS) regularly publishes data from meaningful use (MU) attestations under the EHR Incentive Programs. Using MU attestations as a proxy for market share has limitations, but allows us to provide a valuable assessment of the current state of the market.

Software Advice analyzed hundreds of thousands of attestations to determine which vendors’ systems are most used by providers attesting to meaningful use. Epic, Allscripts, eClinicalWorks and NextGen Healthcare lead the ambulatory care market, but the market remains highly fragmented, with nearly 40 percent of providers using a system that doesn’t rank in the top 10 in terms of market share. Read the full report: EHR Meaningful Use Market Share IndustryView | March 2014.

Important Considerations

Security. The most common concern we hear regards data security. Patient privacy and HIPAA compliance are typically on the front of providers’ minds, so buyers will want to make sure that the EMR is implemented properly and that standard security measures are in place. Vendors are well aware of this concern and have proper data encryption technology for both on-premise and Web-based systems.

User adoption. A second consideration is user adoption, primarily among providers. Some providers find EMRs difficult to use, often because they are accustomed to working with paper charts. Most user adoption issues can be solved with adequate training. The amount necessary typically depends on the user’s level of tech savviness.

Integrated software suites vs. best-of-breed solutions. The decision most doctors will need to face is whether to implement a standalone electronic medical records system or an integrated suite with billing and scheduling applications. Buyers who implement standalone computerized medical records often do so if: they have unique needs their vendor cannot address; outsource billing with no plans to bring billing back in house; or, they have made a large upfront investment in a billing and scheduling system they do not wish to replace.

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