We help HR departments choose the right 360 degree feedback software to manage employee surveys and improve performance reviews. How does it work?

360 Degree Feedback Software


 
ClearCompany HRM logo
 
We recommend ClearCompany HRM for organizations with 100 to 5,000 employees in a variety of different industries. This solution is a good fit for companies that want to improve recruitment, onboarding and new talent management.
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We recommend ClearCompany HRM for organizations with 100 to 5,000 employees in a variety of different industries. This solution is a good fit for companies that want to improve recruitment, onboarding and new talent management.
 
Namely logo
 
Namely offers a cloud-based solution for companies seeking a single comprehensive system to manage their human capital. Namely helps midsize companies manage compliance and streamline everything payroll, benefits and talent management. Namely... Read More
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Namely offers a cloud-based solution for companies seeking a single comprehensive system to manage their human capital. Namely helps midsize companies manage compliance and streamline everything payroll, benefits and talent management. Namely... Read More
 
Halogen TalentSpace logo
 
Halogen offers a comprehensive suite of software solutions designed to support optimal employee performance from hire to retire. Named a market leader by Gartner, Halogen has been creating powerful solutions for over 10 years.
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Halogen offers a comprehensive suite of software solutions designed to support optimal employee performance from hire to retire. Named a market leader by Gartner, Halogen has been creating powerful solutions for over 10 years.
 
Qualtrics 360 logo
 
Qualtrics 360 is a cloud-based 360 degree feedback management solution that serves the requirements of various industries globally. The solution has a point-and-click interface that allows users to modify their reports and forms in... Read More
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Qualtrics 360 is a cloud-based 360 degree feedback management solution that serves the requirements of various industries globally. The solution has a point-and-click interface that allows users to modify their reports and forms in... Read More
 
Reviewsnap logo
 
Founded in 2007, Reviewsnap offers an integrated suite of talent management solutions spanning performance reviews, compensation management and learning management. The web-based solution allows businesses to streamline the performance... Read More
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Founded in 2007, Reviewsnap offers an integrated suite of talent management solutions spanning performance reviews, compensation management and learning management. The web-based solution allows businesses to streamline the performance... Read More

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Primalogik 360 logo
 
Primalogik 360 is a web-based performance reviews solution for human resources (HR) professionals. It combines three talent management modules into one integrated platform: performance appraisals, 360-degree feedback and opinion surveys. Primalogik... Read More
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Primalogik 360 is a web-based performance reviews solution for human resources (HR) professionals. It combines three talent management modules into one integrated platform: performance appraisals, 360-degree feedback and opinion surveys. Primalogik... Read More
 
Trakstar logo
 
Trakstar is a web-based system for Human Resources professionals that offers performance review, goal management, and other performance applications. With Trakstar, HR departments can use competencies and goals to align the right... Read More
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Trakstar is a web-based system for Human Resources professionals that offers performance review, goal management, and other performance applications. With Trakstar, HR departments can use competencies and goals to align the right... Read More
 
SkillNet Talent Management logo
 
Skillnet Talent Management is a cloud-based feedback and performance management solution for small to midsize businesses and enterprises. The solution helps in hiring, managing and developing employees across organizations. Skillnet... Read More
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Skillnet Talent Management is a cloud-based feedback and performance management solution for small to midsize businesses and enterprises. The solution helps in hiring, managing and developing employees across organizations. Skillnet... Read More
 
Engagedly logo
 
Engagedly is a web-based workforce management solution that offers integrated applications to manage on-boarding, employee learning, performance review, and goal management. The software focuses on communication and collaboration among... Read More
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Engagedly is a web-based workforce management solution that offers integrated applications to manage on-boarding, employee learning, performance review, and goal management. The software focuses on communication and collaboration among... Read More
 
3sixtylite logo
 
3sixtylite is an online feedback management and appraisal tool that supports more than 20 languages including Russian, Chinese, Arabic and many European languages. 3sixtylite allows the use of either pre-defined assessments or users... Read More
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3sixtylite is an online feedback management and appraisal tool that supports more than 20 languages including Russian, Chinese, Arabic and many European languages. 3sixtylite allows the use of either pre-defined assessments or users... Read More

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MyTalent logo
 
MyTalent is cloud-based 360 degree feedback management solution designed for organizations of all sizes. The solution is suitable for use in a wide range of industries including automotive, education, transportation and telecommunication.... Read More
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MyTalent is cloud-based 360 degree feedback management solution designed for organizations of all sizes. The solution is suitable for use in a wide range of industries including automotive, education, transportation and telecommunication.... Read More
 
360 Review logo
 
Empxtrack’s 360 Review is a cloud-based feedback collection and management solution suitable for businesses of all sizes. The solution allows employees to ask for feedback from peers, subordinates and seniors.  360 Review offers... Read More
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Empxtrack’s 360 Review is a cloud-based feedback collection and management solution suitable for businesses of all sizes. The solution allows employees to ask for feedback from peers, subordinates and seniors.  360 Review offers... Read More
 
BambooHR logo
 
BambooHR is a Web-based human resources (HR) software solution that is well-suited for small to midsized businesses, and as it’s Web-based, BambooHR is accessible through the Web browser of any device with an Internet connection.
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BambooHR is a Web-based human resources (HR) software solution that is well-suited for small to midsized businesses, and as it’s Web-based, BambooHR is accessible through the Web browser of any device with an Internet connection.
 
CRG emPerform logo
 
CRG emPerform is an employee performance management solution that helps organizations seeking to automate performance reviews and strategically align, develop, and retain top-talent. It is a customizable, scalable solution that streamlines... Read More
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CRG emPerform is an employee performance management solution that helps organizations seeking to automate performance reviews and strategically align, develop, and retain top-talent. It is a customizable, scalable solution that streamlines... Read More
 
HRsoft logo
 
HRsoft provides end-to-end Human Resources and Recruiting software designed to help mid-large sized organizations attract, engage & retain top talent. The system features a full suite of SaaS solutions that easily integrate with HRIS,... Read More
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HRsoft provides end-to-end Human Resources and Recruiting software designed to help mid-large sized organizations attract, engage & retain top talent. The system features a full suite of SaaS solutions that easily integrate with HRIS,... Read More

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SyncHR logo
 
SyncHR is a single-source core human resources (HR), payroll and benefits solution with one data model to support the entire system. The cloud-based design allows SyncHR to provide a real-time solution across functional areas within... Read More
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SyncHR is a single-source core human resources (HR), payroll and benefits solution with one data model to support the entire system. The cloud-based design allows SyncHR to provide a real-time solution across functional areas within... Read More
 
StarGarden HCM logo
 
StarGarden is an integrated Human Resources solution that can be installed on-premise or accessed via the cloud on any Apple device with an internet connection. It’s suited for midsize to large organizations in a variety of industries,... Read More
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StarGarden is an integrated Human Resources solution that can be installed on-premise or accessed via the cloud on any Apple device with an internet connection. It’s suited for midsize to large organizations in a variety of industries,... Read More
 
Connecteam Time Clock logo
 
Connecteam Time Clock is a workforce management system that is suitable for companies from a range of industries including retail, food and beverage, transportation, construction, and healthcare. Companies can create and personalize... Read More
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Connecteam Time Clock is a workforce management system that is suitable for companies from a range of industries including retail, food and beverage, transportation, construction, and healthcare. Companies can create and personalize... Read More
 
Six Disciplines Performance Management Program logo
 
The Six Disciplines Performance Management Program is a cloud-based goal management and performance evaluation tool that helps managers, teams and individual employees set and track performance goals. Features include tools that assist... Read More
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The Six Disciplines Performance Management Program is a cloud-based goal management and performance evaluation tool that helps managers, teams and individual employees set and track performance goals. Features include tools that assist... Read More
 
Sparkrock logo
 
Sparkrock is an all-in-one solution for large and midsize Nonprofit organizations. It offers Finance & Accounting, Workforce Management, Payroll, Employee Scheduling, Case Management and Donor Management. Each module can be purchased... Read More
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Sparkrock is an all-in-one solution for large and midsize Nonprofit organizations. It offers Finance & Accounting, Workforce Management, Payroll, Employee Scheduling, Case Management and Donor Management. Each module can be purchased... Read More

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Buyer's Guide

by Brian Westfall,
Market Research Associate
Last Updated: July 21, 2017


Giving and receiving feedback is a key activity that helps employees improve their skill development within an organization. It is also used by companies as a major part of the performance appraisal process. The process of 360 feedback identifies individual strengths, weaknesses and areas for improvement that help managers create development plans for their team members.

Gathering feedback from multiple stakeholders also provides insights about various areas of professional expertise that can be improved through training courses or other methods. This helps HR teams identify training needs for employees and plan sessions to be conducted by internal or external trainers. Solutions created specifically to manage and track the process of 360 degree feedback can help automate this process so it runs smoothly and efficiently.

This guide can help potential buyers find the best 360 feedback solution for their needs. Here’s what we’ll cover:

What Is 360 Degree Feedback Software?
Common Features of 360 Degree Feedback Software
Benefits of 360 Degree Feedback Software
Key Considerations for 360 Degree Feedback Software

What Is 360 Degree Feedback Software?

360 degree feedback is a process that involves gathering feedback on an employee from their manager, direct reports and peers. This feedback is usually gathered by filling out a questionnaire to rate the person’s performance in various areas. This process is used to understand how effective an employee is in his or her role.

360 degree feedback software efficiently manages the entire feedback collection and distribution process by automating the steps involved. Such solutions enable people to fill out a survey in the language of their choice, generate insightful analytics and provide real-time feedback to employees. This software allows managers and human resources (HR) teams to create short and long term goals for their staff members based on the results. These goals can then be tracked on a regular basis to monitor an employee’s progress towards them.

Common Features of 360 Degree Feedback Software

Most 360 degree feedback solutions offer some or all of the following functionality:

Customizable question library Allows users to select feedback questions from an existing library within the software. These questions can also be customized by modifying the text or rating scales. Users can make the comment section mandatory or optional for feedback providers. Questions can also be grouped together according to competency.
Evaluation templates Provides pre-set templates to quickly design, distribute and manage feedback surveys. These templates can be selected on the basis of an employee’s role, such as surveys for leadership assessment, manager evaluation, co-worker evaluation and overall employee evaluation. The template can also be customized to ensure specific information is captured based on an organization’s unique needs.
Reporting and analytics Enables managers to create customized reports for an individual, department, team or company. Individual reports can be compared with team averages to identify underperforming employees. Scores for all questions can be presented in charts and graphs, which makes it easy for HR teams and managers to draw meaningful conclusions.
Rater selection Offers flexibility by allowing either the manager or employee to select the raters who will provide feedback on each participant. In order to generate holistic feedback, raters can include a mix of peers, team members, direct reports, business partners and clients. Maximum reviewer participation is ensured by providing full anonymity to raters and keeping the feedback results confidential.
Statistics dashboard Access to real-time graphical data is given to team managers to view the status of completed and pending surveys. They can also send notifications to raters to complete the survey within a specified time frame. Feedback summary is displayed on a dashboard, which helps managers to quickly view strengths and weaknesses at the team level.
Multi-language support For organizations operating globally, it’s necessary that feedback surveys be available in multiple languages. The availability of survey only in one language can result in low participation rates, which defeats the overall purpose of 360 degree feedback.
Third-party integration Many 360 degree feedback solutions integrate with existing human resource information systems (HRIS) to ensure all data is synced and no manual duplication is required.

Benefits of 360 Degree Feedback Software

There are many benefits that can result from the implementation of 360 degree feedback software. Some of these benefits include:

Identify top performers: Reward and recognition is one of the best ways to boost employee morale and motivate them to perform better. A 360 degree feedback management solution helps team managers and HR professionals to identify their top performing team members so they can reward them accordingly, whether through increased responsibility, compensation, promotion etc.

Identify blind spots: Blind spots are the strengths or weaknesses of individuals that are unknown to them, but are generally identified by their peers or seniors within the organization. 360 degree feedback software provides feedback from multiple raters that can help uncover these blind spots and let employees know their potential strengths and improvement areas. Identifying these blind spots can also help managers develop the right training plan for employees to assist them in their career development.

Reduce the risk of discrimination: Since feedback in 360 degree solutions flows from multiple people performing different job roles, any discrimination against an individual on the basis of age, gender, or other factors is drastically reduced. This can help organizations avoid running into any possible legal trouble surrounding performance evaluations.

Key Considerations for 360 Degree Feedback Software

Here are a few things to keep in mind as you evaluate 360 degree feedback software:

Deployment method: A 360 degree feedback solution is either deployed on-premise or accessed through a web browser. For SMBs, a web-based solution with cloud storage is often preferred as it generally involves no upfront costs and operates on a pay-as-you-go model. The subscription can usually be upgraded or downgraded on the basis of your organizational needs.

Simple administration: Any tool you choose should offer an intuitive administrative interface that makes it easy to use and quick to design surveys. It should also offer users complete control by enabling certain people to monitor survey progress, send email or text reminders and make adjustments to survey questions as needed.

 

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