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Rippling

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. So for the first time e...Read more about Rippling

No reviews yet

179 recommendations

Paycom

Paycom offers user-friendly HR and employee-driven payroll technology to enhance the employee life cycle, in a single software. Paycom drives efficiencies, increases data integrity and gives employees power over their HR informat...Read more about Paycom

4.4 (861 reviews)

116 recommendations

Centrally HR

HCM solution that helps manage and automate onboarding, benefits management, employee database, timekeeping and more....Read more about Centrally HR

5.0 (2 reviews)

100 recommendations

isolved

isolved is the most-trusted HCM technology leader, providing the best combination of software and services to meet the needs of today’s People Heroes – HR, payroll, and benefits professionals. From talent acquisition to workforce ...Read more about isolved

3.9 (503 reviews)

92 recommendations

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BambooHR

Instead of using fragmented spreadsheets, limited or clunky software, and physical paper, BambooHR helps you centralize your data and automate the way you complete key HR tasks. As you hire, onboard, and pay your employees, every ...Read more about BambooHR

4.6 (2747 reviews)

69 recommendations

Paycor

Paycor empowers leaders to build winning teams. Paycor’s human capital management (HCM) platform modernizes every aspect of people management, from recruiting, onboarding and payroll to career development and retention, but what r...Read more about Paycor

4.4 (2764 reviews)

68 recommendations

WorkforceHub Time & Attendance

WorkforceHub is a cloud-based time, attendance, and leave management system for small to mid-size businesses. This software can capture time data from web-based clocks or physical clocks for employees onsite, mobile, and working a...Read more about WorkforceHub Time & Attendance

4.4 (30 reviews)

58 recommendations

Factorial

Factorial is a cloud-based human resources (HR) solution that caters to small businesses across various industry verticals. Key features include a time-off manager, an organisational chart generator, a document manager and more. ...Read more about Factorial

4.5 (252 reviews)

44 recommendations

WorkforceHub

WorkforceHub is a cloud-based time, attendance, and leave management system for small to mid-size businesses. This software can capture time data from web-based clocks or physical clocks for employees onsite, mobile, and working a...Read more about WorkforceHub

3.0 (3 reviews)

37 recommendations

GoCo

GoCo is a cloud-based human resources, benefits and payroll solution designed for small businesses. The platform automates the process of collecting required documents for newly hired talent, enrolling new employees in benefits pl...Read more about GoCo

4.6 (106 reviews)

32 recommendations

Dayforce HCM

Dayforce makes work life better. Everything we do as a global leader in HCM technology is focused on improving work for thousands of customers and millions of employees around the world. Our single, global people platform for HR, ...Read more about Dayforce HCM

No reviews yet

30 recommendations

Teamworks Group

Teamworks Group offers a comprehensive suite of human resource services, including payroll and tax management, benefits administration, human resource support, insurance services, strategic HR planning, business intelligence tools...Read more about Teamworks Group

4.7 (21 reviews)

22 recommendations

PayPro Workforce Management

Over the past 30 years, Paypro has grown into a full service Human Capital Management provider, helping its clients in all aspects of payroll, time and labor management, human resources and employee benefits. Paypro has built its ...Read more about PayPro Workforce Management

4.7 (10 reviews)

22 recommendations

Humi

Humi is a best-in-one HR, payroll, and benefits software solution for Canadian businesses. A flexible platform for all of your people operation needs, Humi stores employee data and streamlines tasks related to onboarding, time off...Read more about Humi

4.4 (104 reviews)

19 recommendations

Netchex

What is Netchex? Netchex is a cloud-based human resource (HR) and payroll management solution designed for businesses of all sizes. Key features include recruiting and onboarding management, performance management, payroll managem...Read more about Netchex

4.5 (151 reviews)

17 recommendations

Arcoro

The Arcoro human resources (HR) management solution is the bridge to better HR. With over 10,000 customers and 360,000 daily users in 20 countries around the world, Arcoro offers configurable, easy-to-use, cloud-based HR software ...Read more about Arcoro

4.1 (101 reviews)

14 recommendations

Collage HR

Collage is a cloud-based human resources (HR) and benefits management platform built for the needs of small and midsize businesses. Collage also digitizes group benefits enrollment and can sync with any insurance provider in Canad...Read more about Collage HR

4.2 (52 reviews)

14 recommendations

Paylocity

Paylocity is a cloud-based human capital management (HCM) platform that provides human resources and payroll management tools to help businesses manage core HR functions. Key features include payroll processing, benefits administr...Read more about Paylocity

4.3 (825 reviews)

13 recommendations

Rise

Rise is a cloud-based human resources (HR) solution that helps companies engage with their employees and action all HR functions such as managing time and attendance, managing payroll and create customized workflows. The platform ...Read more about Rise

4.1 (125 reviews)

13 recommendations

Bob

Bob is a modern HR platform for modern HR challenges. Simplify complexity Bob lets you manage people globally and thrive through change. From culture and connections to performance and payroll, Bob is the HCM built for everyone i...Read more about Bob

4.6 (138 reviews)

12 recommendations

Buyers Guide

Last Updated: November 07, 2023

What Is Benefits Administration Software?

Benefits administration software is a type of software that helps organizations manage benefits provided to employees, such as 401(k) retirement plans, health insurance, and paid time off. The software allows users to monitor company expenses into employee welfare, create benefits programs for new employees, and liaise with suppliers that provide retirement and insurance services.

Benefits administration is one of the core responsibilities of any human resources (HR) department, involving the management of employee benefits—for example, tracking paid time off and overseeing employee health insurance and 401ks.

Generally, benefits administration is included within a broader suite of HR applications—for example, payroll, time and attendance and performance-review modules. While many small businesses currently manage employee benefits (and other HR processes) using manual methods, such as spreadsheets and email, software is also available to streamline the process. In fact, there are a plethora of vendors offering applications designed specifically to help HR professionals carry out these tasks more efficiently.

We created this guide to help you determine which benefits administration solutions are best for your organization. Here’s what we’ll cover:

What Is Benefits Administration Software?

Common Features of Benefits Administration Software

How Are Benefits Administration Systems Priced?

Web-Based vs. On-Premise Deployment

Best Software Evaluation Tactics

Common Features of Benefits Administration Software

Benefits administration involves keeping track of different providers and plans—from 401ks to health and dental insurance. As paying for these benefits is often a large expense for companies, carefully monitoring expenditures, as well as which employees are signed up for what plan, becomes crucial if employers are to stay within their budgets.

While organizing this data in spreadsheets may be feasible for very small businesses with fewer than 10 employees, administering benefits can quickly become a complicated process if it isn’t properly organized. Plus, benefits administration software not only helps businesses monitor their expenses, it also allows employees themselves to view and alter their benefits elections.

This type of software application may include some or all of the following capabilities:

Online benefits enrollment

Allows employees to enroll in benefits such as health care and 401K online.

Employee benefits administration

Enables HR to easily manage all employee benefits in a centralized location.

Affordable Care Act reporting

Allows organizations to ensure compliance with the ACA and file all necessary paperwork and reports.

Compensation statements

Allows organizations to show employees the value of their package of benefits.

Other benefits include:

  • Integrate benefits package providers into one easy-to-manage place.

  • Run reports and analyses.

  • Initiate and manage open enrollment.

  • Use self-service portals to allow employees to change their elections as they experience life events.

How Are Benefits Administration Systems Priced?

Because benefits enrollment solutions are generally sold as an application for part of a larger HR software suite—which will often include applications for applicant tracking, payroll and performance reviews—the pricing for this type of solution is similar across the greater HR market.

First, it’s important to understand how benefits management systems can be deployed. There are two types of deployment model available: on-premise and Web-based.

With on-premise deployment, the business hosts the software on its own servers (which are usually located on its own premises). With Web-based deployment, however, businesses don’t need to install the software on local hardware. Instead, the software is hosted on remote, third-party servers, and is accessible through the Web browser of any device with an Internet connection. (More on this below.)

Generally, these systems are priced one of two ways: through a perpetual license, for on-premise systems (generally, in the form of an upfront cost to own the software and use it on an ongoing basis), or with a monthly subscription fee, for Web-based systems. Whichever model you choose, as a general rule, as you add more (and more advanced) features and functionality, the cost of the system will increase correspondingly.

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Web-Based vs. On-Premise Deployment

While cost is one factor when considering what type of deployment method your company should choose, there are several others as well. In fact, the HR software market has been an early adopter of the Web-based deployment method due to three key reasons: cost, convenience and security.

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Many small businesses prefer to go with a Web-based deployment method, as the upfront costs for this type of deployment are considerably less—which is often a crucial determinant for small to medium-sized companies that may not have the necessary capital to cover the upfront costs of an on-premise system.

However, as you can see below, the pricing models for the two types of deployment converge over time.

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There is also the convenience factor. When it comes to benefits administration and payroll, many buyers specifically request an employee self-service feature. This feature allows employees and managers to log in to the system in order to check the status of their benefits—for example, how many days of paid time off they have accrued—without needing to go through the HR department. With a Web-based system, employees and managers can log in from any device with an Internet connection, meaning they don't need to physically be in the office. This saves HR administrators and small-business owners time, allowing them to focus on other duties.

Finally, as benefits administration involves sensitive employee information, many employers choose Web-based deployment for security reasons. Web-based deployment is actually more secure for most small businesses, as software vendors will invest more heavily in server and data protection than what many small businesses could afford to invest themselves. Because the companies that host the software generally have many layers of data security and encryption, employees’ sensitive information is actually more secure than if it were hosted on-premise.

Best Software Evaluation Tactics

Deciding which type of benefits administration system to purchase can be an overwhelming prospect, given the number of products on the market. However, there are tactics your company can employ to ease and improve this process.

We recently surveyed software buyers across various industries to determine which selection tactics are the most effective. From this analysis, we discovered that the top methods for evaluating software include: checking vendor references; having an attorney review your license or subscription agreement; assessing the vendor’s financial viability; and preparing a request for proposal (RFP) or request for information (RFI).

To help buyers visualize the data from the survey, we created a quadrant that plots each tactic along two axes: one measuring the method’s correlation to high satisfaction, and the other showing its impact on the outcome of the project (in other words, showing how different the results were between people who did and didn’t apply each tactic).

By employing tactics in the “most effective” quadrant (and avoiding those in the “least effective” one), your company can streamline its software selection process and ensure you choose a system that best addresses your team’s needs.