Smartsheet Software


 

Created in 2005, Smartsheet is a project management application with a spreadsheet-like interface to help teams collaborate, plan projects and manage tasks.

The Seattle-based company offers this product under a cloud-based subscription model, with native mobile apps for Android and iOS to help users complete work on the go.

Smartsheet is a suite of project management applications, such as document management, reporting, resource management and time tracking, with issue management offered through an add-on application.

The subscription includes accounts for unlimited collaborators, so users can work on projects with a number of clients and colleagues.

Smartsheet can be used in a variety of industries, from high-tech to nonprofit, and can be scaled across virtually any sized business, from startups to large enterprises.

 

Smartsheet - Product launch road map
 
  • Smartsheet - Product launch road map
    Product launch road map
  • Smartsheet - Dev task tracker
    Dev task tracker
  • Smartsheet - Product launch rollup
    Product launch rollup
  • Smartsheet - Calendar view
    Calendar view
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

34 Reviews of Smartsheet

Showing 1-20 of 34

 

from Coveo
Specialty: Software / Technology
Number of employees: 101 to 500 employees Employees number: 101 to 500 employees

Good Products for Team working

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Likes Best

Very full line of features that are easy to share with anyone.
It's like a more secure Google Spreadsheet/Excel.

Likes Least

They don't have very good notifications.
The data cap are a bit of a pain.
The GUI could be updated to a more up to date looks.

Recommendations

It's really good to share and keep your data organised with your team and/or client.

 
 

from University of California, San Francisco
Specialty: Healthcare
Number of employees: More than 1,001 employees Employees number: More than 1,001 employees

Smartsheet has the perfect balance between usability and feature set

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Likes Best

Not as complicated and cumbersome as MS Project, which tries too hard to apply complicated logic to your project plans. Smartsheet simply gives you the ability to create plans of any level of complexity. Conditional formatting allows easy review of start/finish dates and who is assigned what.

Collaboration is easy and effective as you can share with different levels of permission, and export only those elements you want others to see and work with. Having the product in the cloud makes access simple and reliable. Only once in 3 years have I not been able to access my project plan immediately, and even then it was up within 5 minutes.

Easy to learn and train others on, so you can bring collaborators in quickly. Easy to edit as it uses all the intuitive elements of cut/paste and drag/drop.

Vendor has been helpful when needed, but mostly in the background which is what I want. I just need functioning software and a place to go for help, not endless tips and promotions.

Likes Least

Creating a backup is a challenge. It's not intuitive and involves way too many menus and steps. There should be a simple way to create a backup offline for audit or versioning purposes.

There needs to be an auto-save feature. I've had new collaborators lose their work because they forgot to manually save. For a product that operates with the ease of Google Docs in the cloud, the expectation is that there is an auto save feature. The 10-minute reminder message is not sufficient.

Recommendations

Do the 30 day trial. Import your existing project plans or build a new one. I don't do complex resource allocation and capacity planning, so you may want to explore that functionality if you use the full feature set of MS Project, but for 99% of project management this tool gets you up and running and managing your projects effectively. These types of products are supposed to make your life easier, not introduce a whole new system to learn on top of your project, and Smartsheet seems to get this.

 
 

from Travel Leaders Group
Specialty: Other
Number of employees: More than 1,001 employees Employees number: More than 1,001 employees

Great product that serves as avoid alternative to more complex tools

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Likes Best

Looks a lot like Microsoft Excel but with added features that allows for better collaboration

Likes Least

There are really no downside to this software as far as I can tell

Recommendations

Look for ease of use and the ability to collaborate with others. Also look for future reach product

 
 

from Brockett Builders
Specialty: Other
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Great basic project planning software

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Likes Best

Intuitive if you know Excel, provides great project planning detail, easy to use

Likes Least

It's basic and does not have the more detailed integrated options of other project management software but if you don't need this it's great

Recommendations

Try it, it's easy and very helpful, much less cumbersome than MS Project

 
 

from Google Search Tips
Specialty: Software / Technology
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

Billing hours are managed via Smartsheet

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Likes Best

Managing projects via smartsheet helps our team with their time management skills. team put record of working hours and we are able to bill clients based on their hours. Our billing process has been smoother using this software.

Likes Least

Billing works great using this software. Projects are managed well and team is happy.

Recommendations

Good for managing projects and billable hours for your clients. It is super easy to export billable hours to a custom invoice format and bill to clients,

 
 

from IdealU
Specialty: Software / Technology
Number of employees: 11 to 20 employees Employees number: 11 to 20 employees

Manage projects within timeline with smartsheet

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Likes Best

Smartsheet project management app helps managing the projects within the defined timeline. This app has tasks management and resource allocation which helps managing tasks under time.

Likes Least

Custom reporting need some more help from the development team of smart-sheet. There are standard reports but I would like to see more filters to create custom reports.

Recommendations

It helps with task management and keeps developers stay and focused until a task is finished. It has good accountability which helps with completing the projects on time.

 
 

from Acero Precision
Specialty: Manufacturing
Number of employees: 51 to 100 employees Employees number: 51 to 100 employees

Great in theory but okay in praticality

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Likes Best

Easy to use - the online collaboration aspect of Smartsheet is great, and cuts down on the emails, "check ins", "did you do a...b....and c" type questions that typically get asked from superior to subordinate.

Likes Least

While I like SmartSheet as a software my only complaint is that since it is a web-based application it tends to slow, pause, and not update quickly when user is inputting data or updating. In addition when we cancelled our subscription we had to save all of our Smartsheet data to an Excel file which I guess is customary to ending a subscription.

Recommendations

Look at your internal processes first to determine if your department would use the product. Our department is very collaborative and we are highly "face to face" in our communication style when discussing on statuses, projects, etc. That said since we were so used to working in such a collaborative fashion we didn't change when going to Smartsheet - As a Millennial I think Smartsheet works the best in organizations where-as 75%+ of the population is within the Millennial generation since there is more emphasis on electronic communication versus face to face.

 
 

from Ellie Mae
Specialty: Retail
Number of employees: More than 1,001 employees Employees number: More than 1,001 employees

Amazing Product

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Likes Best

This product is very user friendly. Great functionality. Easy to use.

Likes Least

A searchable Knowledge Base would be nice as well as a more robust way to track time besides building a formula. I would like to see an actual time tracker that allows you to start and stop the timer so that it actually calculates the exact amount of time you spend on a specific task.

Recommendations

Very much worth the trial. Be prepared to LOVE the product!

 
 

from ProHealth Physicians
Specialty: Healthcare
Number of employees: 501 to 1,000 employees Employees number: 501 to 1,000 employees

Smartsheet in a Facilities Department of a Healthcare Company

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Likes Best

Great Training Videos and Webinars. There are many templates to choose from. I'm still searching for one or two that match our specific needs.

Likes Least

At this time there is nothing that we dislike about the product or vendor.

Recommendations

Look at minimum 3 different companies.
Have a good understanding of your Project Management needs/organization before you try to fit it to software.

 
 

from Freeline Web Design
Specialty: Web Design / Development
Number of employees: 51 to 100 employees Employees number: 51 to 100 employees

Works well for my needs.

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Likes Best

It is easy to use and versatile. The time management functionality is a must.

Likes Least

Nothing. After trying several options I like this one the most.

Recommendations

Find that software that best fits your needs. Time management is a must for me and play a huge role in my overall experience with any Project Management software.

 
 

from Ftech int.
Specialty: Manufacturing
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

Better user management with Smartsheet

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Likes Best

Its easy to use application to help with tracking of any task or project. Tasks can be added into projects. It helps with various roles. Admin person can assign roles to our team to manage their specific projects. The project report can be generated easily.

Likes Least

Billing needs to be managed well. Sometime billing does not get exported in reports and it shows issues (Primarily on the UI Side).

Recommendations

This application can be used by people who want to manage their projects. User management works well and different users can be assigned with specific roles.

 
 

from Google Search Tips
Specialty: Software / Technology
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

Project delivery became faster

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Value for Money

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Likes Best

We have been continuously looking for a project management system which is hosted on cloud and can provide with functionality to manage a project effectively. Smartsheet helped us managing that expectations well. It helps managing each and every stage of an IT project. Our people loved using smartsheet for their projects and it has improved our project delivery.

Likes Least

The user interface can be improved. These days most people use SPA concept and Smartsheet can introduce as well.

Recommendations

Smartsheet helps managing projects easily. It can be used for any size of project. It helps managing resources well and keep everyone accountable for performing their tasks.

 
 

from IdealU
Specialty: Software / Technology
Number of employees: 11 to 20 employees Employees number: 11 to 20 employees

Great value for money!

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Likes Best

Smartsheet is a full functional project management system. It helps managing the projects in Agile way also. It helps us managing tasks for employees and our vendors. The project cost can be calculated based upon people billing hours.
Helps with managing timeline of projects as well.

Likes Least

Contact management can be improved. It let people keep their phone numbers, email etc, within their profile info but the layout can be improved.

Recommendations

Good one to use for managing the projects. Can be used to manage complex projects. Timeline can be managed easily for the projects and the tasks.
Reporting module works well and help exporting data in CSV format.

 
 

from Rincon Real Estate Group
Specialty: Real Estate
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

Smartsheet Personal Review

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Likes Best

Smartsheet is helpful for keeping track of our work and vendors.

Likes Least

The new updates that were recently installed. Specifically the notes section.

Recommendations

It is good for organization and it is a good asset to have.

 
 

from ITHACA
Specialty: Manufacturing
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

Project delivery became faster!!!

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Likes Best

Full points to SmartSheet application. Since we started using smartsheet for small projects, we have been able to make a lot of improvement. Smartsheet helps managing tasks within our team members. It provides a great dashboard with to-do lists for everyone and provides good reports as well. Reports can be viewed in chart view.

Likes Least

Its a great project management tool. I do not see any issue to be reported here,

Recommendations

For managing small projects this is a great system. Tasks can be managed and the status can be tracked easily. You can also bill people time using this software to your customers.

 
 

from ITG
Specialty: Software / Technology
Number of employees: 51 to 100 employees Employees number: 51 to 100 employees

Resources and time allocation makes it best

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Likes Best

Smartsheet is great project management system. It manages managing resources and their time tracking easily. Work can be allocated to assignees and timeline can be assigned easily. This tool helps employees to become accountable for the work assigned to them.
Reporting works quite good and we can easily see project summary as needed.

Likes Least

Most of the features works great. I would like to see more interactive graphs/charts for the reporting including bar and pie charts. These chart helps understanding the project status easily.

Recommendations

Great tool for managing the projects for your company. Employees time and logs can be managed well and the reports can be viewed and won loaded within CSV format amor it's dashboard.

 
 

from Aite Group
Specialty: IT Services
Number of employees: 51 to 100 employees Employees number: 51 to 100 employees

Excel-like experience in a web-page

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Likes Best

The ability to customize the sheets and the easy shareability. The product allowed me and my colleagues to easily share sheets between us, in a secure way.

Likes Least

The UI seems outdated. Although Google Sheets doesn't have all the features that Smartsheet offers, it has a much cleaner UI and it also comes free.

Recommendations

If you feel the need to share sheets in a more secure manner than Google Sheets and you want to do away with working offline with Excel, Smartsheet is a right solution for you.

 
 

from Progrexion
Specialty: Financial Services
Number of employees: More than 1,001 employees Employees number: More than 1,001 employees

Best Project Management Tool I've Ever Used

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Likes Best

This cloud based project management tool is easy to use and easy to share with all of you team members. I got exposed to Smartsheet by a software vendor whose software we are implementing. It was amazing how collaborative and easy this is to use. We ended up buying several licenses for our own company and it is spreading to other departments as well. Very happy I found this software!

Likes Least

Haven't found any deficiencies yet. The cost is low and the functionality gets better all the time.

Recommendations

They have a 30 day trial offer. It gives you a great look into how the application works and how easy it is to use.

 
 

from Nova Reperta
Specialty: Management Consulting
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

High on functionality, medium on user interface

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Likes Best

I've used this tool in different contexts, but mainly for project planning & collaboration.
In terms of functionality, this software pretty much checks every box. Communicating, gantt charts, interdependencies between activities, integrations with other systems through well documented APIs, easy exports,...

Likes Least

Two things:
- UX is on the "Microsoft" side of things. Not really stunning or something you enjoy working with
- Not really 100% interactive. You still need to push a saving button or set a saving interval to have it updated

Recommendations

Also have a look at Wrike and Teamgantt which are in my opinion a better option

 
 

from OSU- HEALTH ACCESS NETWORK
Specialty: Healthcare
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

Very good product to organize and keep track of the project

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Likes Best

Its very easy to use and makes things pretty organized

Likes Least

This product is a good product to use. Especially for people who needs to keep track of their work and progress.

Recommendations

I don't have any particular recommendations but if you use the product then it will actually save lots of time and you will like it.

 
 
 
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