Smartsheet Software


 

Created in 2005, Smartsheet is a project management application with a spreadsheet-like interface to help teams collaborate, plan projects and manage tasks.

The Seattle-based company offers this product under a cloud-based subscription model, with native mobile apps for Android and iOS to help users complete work on the go.

Smartsheet is a suite of project management applications, such as document management, reporting, resource management and time tracking, with issue management offered through an add-on application.

The subscription includes accounts for unlimited collaborators, so users can work on projects with a number of clients and colleagues.

Smartsheet can be used in a variety of industries, from high-tech to nonprofit, and can be scaled across virtually any sized business, from startups to large enterprises.

 

Smartsheet - Product launch road map
 
  • Smartsheet - Product launch road map
    Product launch road map
  • Smartsheet - Dev task tracker
    Dev task tracker
  • Smartsheet - Product launch rollup
    Product launch rollup
  • Smartsheet - Calendar view
    Calendar view
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

164 Reviews of Smartsheet

 

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Software Advice Reviews (71)
More Reviews (93)

Showing 1-20 of 71

Vardan from L & L INC
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

I use Smartsheets to organise multiple construction projects and communicate, collaborate , delaget to the team

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I like the update forms, ability to create a link to my sheet, automatic gant chart and calendar view, ability to attache and comment on each row.

Cons

There is not much i do not like about it. I wish the duration of the projects in project sheets can be set in hours vs days.

 
 

Alex from Cross Construction
Specialty: Other
Number of employees: 1 employee Employees number: 1 employee

April 2017

April 2017

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

What makes Smartsheet so awesome, is that you can create a system that conforms to the way you do business / communicate. Most other softwares require the user to follow the system they have designed. For me, I like the ability to create my own system with the tools provided.

Pros

Ability to customize to meet specific needs / communicate between sheets / Organize data & control visibility

Cons

Is not able to link up with quickbooks or similar software. It would be nice if there was a way for the system to communicate with accounts payable.
Ultimately, thats not a deal killer for me.

 
 

Andrea from Colorado I Have a Dream Foundation
Specialty: Non-Profit
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Great for organizing, collecting & sharing information!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Relatively easy to use with many functionalities! We use Smartsheet almost daily to collect and share info in our organization.

Cons

Takes a little long to learn how to use it and there is still a lot of features that I know Smartsheet has but I don't know how to use.

 
 

Priyanka from Pinaki Technology
Specialty: Software / Technology
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

April 2017

April 2017

Used Smartsheet for task tracking and management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Smartsheet majorly helped on cross team collaboration and real time sharing.
It helped us to centralize our project plan document, where teams from the different geographical location were able to contribute.
Gantt chart view provided a great way to visualize our project plan, identifying the allocations, deliverable, due dates against tasks as well as people.
Resource management view helps to manage resource usage, identify any effort variance and any person who is allocated more than available time.

Cons

One area which needs improvement in smartsheet is shared allocation, which needs to be in two way - first the ability to assign the same task to two different resources, second have a particular task by means of % allocation.

 
 

Sarah from Artistic Tile & Stone
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

easy to use and very helpful to tract contractors

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

we can tract contractors and get total hours they work on each job. we can also see if they're car is present at the job site scheduled.

Cons

though we cannot look back and see if they were there at time they clocked in. I would love to have something like a pic on job site when they clock in and they leave

 
 

rosie from Medallia
Specialty: IT Services
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

April 2017

April 2017

great basic cloud project plan with basic functionality and ease of use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

easy to use and has basic functionalities, easy to share and update by multiple people who has license to view or edit, export to excel features that I use a lot.

Cons

not able to assign multiple resources to one task without duplicating the same task. Not able to see different roles and permissions. Integration with JIRA is not technically possible due to internet security concern.

 
 

Marisa from RPMS
Specialty: Financial Services
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

April 2017

April 2017

The Right Solution

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Smartsheets has been a very versatile tool throughout not only our department but company-wide. The ability to store all information surrounding projects within the smartsheet like attachments and comments.

Pros

The amount of Collaboration that can happen
The row functions
The ability to give access to others outside of smartsheet

Cons

lacks real time editing like google sheets.
Doesn't Auto-Save (you have to actually save the sheet whenever you update it)
Sheet space is limited, 10,000 rows and it states you have exceeded the maximum amount of rows

 
 

Justin from Meyer Najem Construction
Specialty: Construction
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

Smartsheets is a must for spreadsheets and collaborated scheduling

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It is very easy to use and setup. It has been very easy to roll Smartsheets out to our company. It doesn't matter how advanced you are with computers this software is easy to use.

Cons

When inputting formulas and you miss a parentheses it just shows an error. It would be nice to have a formula helper pop up to assist.

 
 

Ronald from Transaction Processing Partners of Texas, Inc.
Specialty: Financial Services
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Director of Project Management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Our team really likes SmartSheet due to the features, functionality, and ease of use. And because it is cloud-based, information can be reviewed anytime, anywhere.

Pros

We really like the flexibility, transparency, rich feature set, ease of use, and integrations that this solution provides.

Cons

I wish that a task can be assigned to more than one resource. Currently, this is not an option.

 
 

Brian from Saint Leo University
Specialty: Education
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

February 2017

February 2017

Easy to start with basics, lots of advanced features to learn. Many training video's available.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We are excited about the sights/dashboard option. We haven't even scratched the surface on what this can do for us.

Pros

Great support team. Reasonably priced in comparison to other similar products. After a quick tutorial, pretty easy to pick up. Excel like the interface but convertible to Kanban or Gantt. Sights / Dashboard option available.

Cons

1st impression did not sell us. We revisited product to help a colleague and realized this product does much more than we originally thought.

 
 

diana from rincon real estate group
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Great Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Software is really good to use for businesses with multiple people working on the same file/project. Easy to save, write notes, and create updates. Effective and efficient to use for a small to medium sized business.

 
 

Jeremiah from Sysco Corporation
Specialty: Food & Beverage
Number of employees: 10,000+ employees Employees number: 10,000+ employees

February 2017

February 2017

Great Project Management Tool!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Other products like Trello and Basecamp have some of what we wanted. Smartsheet had everything we wanted. Gantt Charts are created very intuitively and sub-tasks are easily rolled up into that.

Pros

Gantt Charts, sub-tasks, online and updated in real time, and very easy to use

Cons

Not free and I still have to convince my boss that we need to get it. So, as a group we don't currently use it.

 
 

Webstter from Winter Hill GC
Specialty: Architecture
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

The way to organize things

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I've been using SmartSheet since I joined my current company. It really make all organized. We can custom the sheet making it meet our needs.

Pros

It can be accessed by IOS devices.

Cons

Less functions when used on app.

Advice to Others

I'd recommend people to use this nice and helpful tool.

 
 

Grant from Robbins|Reed
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

This is a game changing software solution

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We are totally web based company and SmartSheets has allowed us to share spreadsheets, resource management sheets, schedules and any other tracking or documents we need. This has replaced Microsoft Project and Excel in almost every situation. This is an excellent software that continues to get better.

Pros

andles all of our scheduling needs and allows us to share documents with permissions for other users. Excellent collaboration program. Next, to Procore, this is all we use to manage projects.

Cons

none

Advice to Others

Get it!

 
 

Jeremy from gst stairs
Specialty: Manufacturing
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Collaboration and Security matters with Smartsheet!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

A number of tools exist to help collaborate with your team to manage the tasks. But smart sheet works on a unique approach. It has great collaboration and activity management features. It provides security to only allow authorizes users to access the data and custom reports. Works well with managing projects.

Pros

Good for collaborating for the tasks between team members. helps with managing tasks and see reporting for statistics.

Cons

timecard can be worked more to improve billing.

Advice to Others

Collaborative tool to help team communicate effectively.

 
 

SHRIE RAAM from OSU- HEALTH ACCESS NETWORK
Specialty: Healthcare
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Very effective software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Its a very good tool to organize you things and keeping track of your progress.

Pros

Online, sharing with your peers, restrict access, lots of small features like priority, etc.

Cons

Not any that I have encountered till now.

Advice to Others

Please give it a try if you are looking to be on track with your work.

 
 

Elizabeth from Reduxio Systems
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

It's an awesome PM tool but you need your team to be committed as well

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have used it for Gantt Chart, reports, tasks follow-ups. It's really good and easy to use but you have to be consistent.

Advice to Others

Use it at least inside a complete department so you can really use the tool for what it was made for

 
 

Natasha Gibson from Advance Contacting Services
Specialty: Healthcare
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

Project Management never been easier

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The reason why I love smartsheet, is because of the may dual functions. I'm able to stay organize and on track with linking smartsheet to milestone calendars.

Pros

All of the above, plus the software engineer upgrade over the weekend so it's not interrupting work flow.

Cons

None

 
 

Krista from OSU Center for Health Systems Innovation
Specialty: Education
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Quick start time

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

My organization started using Smartsheet about 6 months ago to coordinate things like grants and manuscript development and research projects.

Pros

It is so easy to get started with. If you're experienced with Excel, Smartsheet will be easy. The integration with Outlook is great and comes in very handy for keeping track of all the emails that fly around with a grant project.

Cons

I wish it was a little more robust in terms of social communication.

Advice to Others

Think about what you need before purchasing anything. Smartsheet is a great starting point for organizations that have never used project management software before.

 
 

Gram from Zenefits
Specialty: Software / Technology
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2016

December 2016

Smartsheet is Smart and Easy!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Smartsheet is simple and awesome to use. You don't get that weird feeling when you work on it. It is simple to understand and follow and can also handle complexities. We use it for managing from simple to complex projects which involve a lot of tasks, subtasks, milestones along with resources. The best part about this is that it is cloud-based so it can be accessed from anywhere.

Pros

Lightweight, collaborative, cloud-based

Cons

Not any I can think of!

 
 
 
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