Overall I like the service, would like better/more automation tools.

Overall its a good cost effective package to solve secure file transfer needs.

Easy to use and to set up. Does exactly what we needed without the pains of an FTP site.

Our customers and prospect appreciate the secure FTP capability. We have found the system very easy to administer, and the tech support has been very responsive.

I only used this program for its free trial, but I liked how the interface was built and the fact that you can have permissions and thus, can avoid having leaking information issues.

We have had several occasions where the site was unavailable due to technical difficulties.

The business problem that SmartFile solves is allowing lots of file storage which I use for daily backups of mission critical files.

This is a great out of the box solution. It was fairly easy to set up.

Uploading files via FTP or larger than 500MB takes days to weeks to upload due to constant server errors and disconnects.

We used the software to help us work with a customer in pinch during COVID-19. Easy to use and cost effective and was able to get it setup within hours.

It's been a positive experience. We moved from our own self-hosted SFTP server over to SmartFile.

Undoubtedly an excellent shared workspace, easy to use and very secure.

It has been amazing, from the start. I started using the default app, but then switched to truesync and it has been incredible.

Logical / Easy Administration. Affordable  (when compared with other popular options).

Very disappointing product. The only thing worse was their customer service.

This is an easy cloud storage and sharing solution. We use this product to share video and audio recordings with tv and radio stations across the US.

Good software, great for better organazing and managing documents.

Easy To Use and Affordable Group File Sharing.

WorkDrive is a super intuitive cloud storage solution that is very affordable. It's easy to use as a team and for clients as we share files.

However, I found WorkDrive and just marveled at how easy it was to use and it was cheaper than some other options.

Not the cheapest, but considering the countless hours I have avoided because it is simple to use, reliable and always available, well worth it. Also VERY simple to setup and get started.

Part of a robust suite of products from the same vendor. Generous storage allotment and file size limit.

Sharing files and documents has been made so easy with zoho work drive, i like it because its so easy to use with clean user interface and its integration makes it supper for use.

It easily uploads files for us. Has a very user friendly and easy to use interface.

The ultra fast upload is best in class. Integration with Zoho Office Suite help to view and edit the document like document, spreadsheets and presentations to edit the content online on any interface.

My experience with TeamDrive overall has been really good. The current Zoho TeamDrive support team is swift, to the point and friendly if you have a question of any kind.

Like the ease of use in uploading individual files or folders, along with sharing with other colleagues or creating links to send to clients.

Zoho Workdrive created problems for our business instead on being a simple storage facility.

Very easy to to navigate the workspace due to the excellent user interface. The ability to monitor and update permissions on files as an administrator is excellent.

The file downloading on the work area application can be irritating in light of the fact that a few clients don't need the document on their PCs rather than the cloud.

Basically how it should always be done, anywhere but not always happens. Zoho has solid but still rapid development in their DNA.

It allowed us to collaborate with our colleagues and share documentation and application-related data and stored it on cloud to accesses it remotely from either work or from home.

Zoho Workdrive is very affordable and offers great discounts when billed yearly.

A great cloud storage solution at an affordable price.

The advance features like real-time data synchronization, unlimited file versioning with user-friendly design and quick customer care makes it great cloud storage platform to consider.

Customer service is often disappointing as they take days to reply to the mails.

The customer support of Zoho WorkDrive is very disappointing as I did not get satisfying answer to my issues. Zoho needs to update its customer service.

I love the feature access to files within team members and edits can be made online too.

This has saved my business a lot of time when trying to fumble looking for files that we all need and have to access together.

It is slightly more difficult that other could drives in that manner.

It's easy to work and collaborate with colleagues and other members of your team. It is secured and has a friendly interface to ease navigation and activities.

Separation of private and public space is included, which is not a given with other products I tested. What I liked most is the integration with other Zoho products.

US Dollar

SmartFile is a cloud-based and on-premise file management software that helps businesses manage file sharing and data transfer operations. Organizations can send, receive and manage files via desktop, browsers or FTP clients. The system automatically tracks and records user activities to ensure compliance with GDPR and other regulatory standards.


SmartFile lets managers provide role-based access to employees, define download limit and set an expiration date to ensure secure access to data. It offers a host of features such as email alerts, file versioning and locking, single sign-on (SSO), restricted file transfer, folder sharing, and more. Additionally, customizable branding capabilities allow enterprises to design a personalized portal with a custom logo and interface.


SmartFile supports integration with various third-party applications such as Microsoft Outlook and Azure AD via APIs. Pricing includes monthly/annual subscriptions and support is extended via phone, email and other online measures.



LongDescription

File Management

User Management

Access Controls/Permissions

Activity Tracking

HIPAA Compliant

SSL Security

Single Sign On

Full Text Search

Audit Trail

Version Control

Mobile Access

Compliance Management

Encryption

Workflow Management

Alerts/Notifications

Audit Management

Customizable Branding

Drag & Drop

Secure Data Storage

Archiving & Retention

Document Management

Search/Filter

Windows 7

Windows Vista

Windows XP

Web browser (OS agnostic)

Windows 8

Windows 10

Business: $50/ month or $500/year for 1TB storage. Additional users $10
Business Plus: $150/ month  or $1500.year for unlimited storage. Additional users $15
Business Unlimited: Contact SmartFile for pricing information for unlimited storage and unlimited users

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

SmartFile

In Person

Live Online

Webinars

Documentation

Euro

Zoho WorkDrive is a cloud-based document management solution designed to help businesses of all sizes store, manage and share content with various stakeholders. Administrators can create dedicated team folders based on several metrics such as tasks, projects, teams or departments and provide access to specific users for reading, writing, commenting and collaborating across files.


Key features of Zoho WorkDrive include audit trail, feedback, TrueSync app, Labels, analytics, notifications and external file sharing. The solution comes with a built-in Zoho Office Suite, which allows teams to create, edit, publish spreadsheets, documents and presentations. Additionally, enterprises can maintain several versions of the same file or compare existing and previous versions for changes.


Zoho WorkDrive lets enterprises use data administration module to personalize documents, transfer file ownerships, discover forgotten files, retrieve lost documents and more. Pricing is available on monthly subscriptions and support is extended via email and other online measures. 



Commenting/Notes

Optical Character Recognition

Document Templates

Document Storage

Data Storage Management

Data Synchronization

Digital Signature

Active Directory Integration

Real Time Editing

Electronic Signature

Secure Login

Real Time Synchronization

Collaboration Tools

Content Library

File Recovery

Template Management

Data Import/Export

Offline Access

File Transfer

File Conversion

Document Classification

Content Management

Real-Time Data

Historical Reporting

Two-Factor Authentication

Password Management

Role-Based Permissions

Real-Time Notifications

File Sharing

Activity Dashboard

Reporting & Statistics

Authentication

Customizable Templates

Document Review

Data Recovery

Automatic Backup

Monitoring

Remote Access/Control

Data Migration

Backup and Recovery

Tagging

Third-Party Integrations

Document Capture

Content Publishing Options

Communication Management

Starter: $3/user/month billed monthly or $2.5/user/month billed annually
Team: $6/user/month billed monthly or $4.5/user/month billed annually
Business: $11/user/month billed monthly or $9/user/month billed annually
Enterprise: For organizations with more than 200 users, contact Zoho for detailed pricing information.

SmartFile vs Zoho WorkDrive

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