Hospice Tools
About Hospice Tools
Hospice Tools Pricing
Price per user includes Hospice Tools eDocs EMR & TimeKeeper Timesheets web and mobile apps. eBilling DIY tool or eBilling HT pro service priced separately. Custom price proposal available for per user and billing tools & varies based on users, affiliations, & billing tool requirements
Starting price:
$85.00 per month
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for Hospice Tools
1 - 5 of 115 Reviews
Dan
Hospital & Health Care, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Great software, amazing support
In one word, excellent. I appreciate them continuously working with us and providing ongoing support and training.
PROSThe software flows very easily for our front line staff making charting easy. Additionally, when bringing on new users, it flows well and we have found a decreased training time necessary to be able to pick up on where to chart documents and software utilization. More so even that the software though, what distinguishes Hospice Tools from competition in my opinion is the customer support. They continuously check-in to see if we have needs, they are responsive when we need assistance, and they continuously update the software to meet the needs of our organization. The entire team is professional and I could not recommend this company more, both for it's software and it's people.
CONSIf we ever find we have a need to fit our needs, we talk to our client success representative who can connect us with the appropriate resources enabling the software to meet our needs.
Reason for choosing Hospice Tools
I felt the representatives at Hospice Tools were the most genuine and most in line with the mission and vision of our organization. The ongoing support they offered and assured when discussing their product reassured us, and in our time with them they have lived up to and exceeded my expectations for them. I am happy we chose to partner with Hospice Tools for our agency.
Vendor Response
Thank you so much for the amazing review Dan. The team appreciates your kind words and it means a lot that our commitment to partnership and support is valued. Thx!
Replied September 2022
LISA
Health, Wellness and Fitness, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed February 2024
Anchor of Love
I like that it is easy to use, the cost is good, the billing is great, and the ticket responses are timely.
CONSNot able to schedule and have notes attached to schedule department so we can run reports to see what documentation is missing. *****more people wound consider this software if it had the same scheduling privileges as axxess and kinnser.(wellsky).
Reason for choosing Hospice Tools
Internet based and phone app It was user friendly
Vendor Response
Thanks for the awesome review Lisa! We are working on updating scheduling and hopefully that will continue to get smoother for you. We're happy to hear how well Hospice Tools is working for you and your team! Thx!
Replied February 2024
Alyse
Hospital & Health Care, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed February 2024
Excellent on the go hospice charting
Good. Initially confused about the medication adding and removing but figured it out.
PROSThe ease of forms, navigation of the site and easily customisable
CONSNo ability to take wound care pics / only upload them. Also no talk to text would be helpful option
Vendor Response
Hi Alyse, Thanks for taking the time to review Hospice Tools! If you use our mobile apps, you can open a wound document and take a picture of the wound in the document rather than taking a picture and uploading it into the document. Additionally, all the text boxes do allow for talk to text functionality. You can download our apps from the App or Play stores for either Android or iOS devices. We're very happy to hear how easy it is to use and how well it works for you and the team. Thx!
Replied March 2024
Melissa
Hospital & Health Care, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed September 2022
Promised certain features and they have never been available
Will definitely NOT renew my contract - system is just as bad as previous company I used
PROSAccess from any device. Can use in the field as long as you have internet access.
CONScannot schedule out patient visits, cannot make corrections for clinician to review, assessments are not complete, very vague pages per section.
Reason for choosing Hospice Tools
I believed the sales guy who promised all these features. The contract states pretty much covers them if the sales rep offers a certain feature, they aren't responsible.
Reasons for switching to Hospice Tools
Thought this would be better. It isn't -
Vendor Response
After seeing your review I checked with the success team and they report that despite their best efforts you have not gone through a single training session. Out of 70+ 3rd party reviews yours is the only one not 4 stars and almost all are 5 stars. Trying to figure out an EMR entirely on your own, even one as easy to use as Hospice Tools, is going to be frustrating. The points you list are all available: 1. cannot schedule out patient visits - we have scheduling with multiple views and filters & updates to frequencies too. 2. cannot make corrections for clinician to review - Documents can be amended and we have mentor mode for comments and approval of docs. We do not allow you to chart someone else's visit. 3. assessments are not complete, very vague pages - the documents are all customizable and we can add docs. Any "vague" language can be changed. No system is ever perfect and we keep improving, but without any training it will be hard to succeed.
Replied September 2022
Heidi
Human Resources, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Great Customer Support
Amazing - highly recommend. Very responsive and helpful. Go above and beyond. Super user friendly. Reporting is awesome!
PROSI am inexperienced and both [sensitive content hidden] took time out of their busy schedules to go above and beyond to help educate me beyond the use of Hospice Tools. They are both wonderful!
CONSWe are using it for private care as well as hospice and since they specialize in hospice services, we don't always get what we need for the use of private home care.
Reason for choosing Hospice Tools
Flexible and willing to work with a very tight timeframe for implementation.
Reasons for switching to Hospice Tools
Not happy with NetSmart. Was not user friendly and nickle and dimed you for everything. Hospice Tools isn't like that. If you need training, they offer it. Netsmart wanted to charge us $6,000 plus travel to provide additional training to new users.
Vendor Response
Thank you for the fantastic review Heidi! We're so glad to hear that support has gone above and beyond for you and that Hospice Tools is working for you and your team. Thx!
Replied February 2024
