About Keeper

Keeper is a cloud-based business security solution that offers multi-tenant password management and secure file storage. It offers a “zero-knowledge” security feature, which allows users only with access to the information being stored on the device and in the Keeper cloud security vault. The solution synchronizes with multiple devices and can be used by multiple users. It allows users to create high-strength random passwords. Users can make password policies and monitor password compliance with Keeper's dashboards, reporting, auditing and notifications.

Keeper provides mobile security and data loss prevention and is compatible with desktop computers and mobile devices. Key features include an IT admin console with password security enforceme...


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Supported Operating System(s):

Mac OS, Linux, Web browser (OS agnostic), Windows 10

217 Reviews of Keeper

Average User Ratings

Overall

4.73 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(290)

290

4 stars

(65)

65

3 stars

(8)

8

2 stars

(1)

1

1 stars

(4)

4

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 217 results

September 2016

Catherine A.

Time Used: More than 2 years

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2016

Keeper Security Saved Me After A Robbery

I currently use the Keeper Security app on my iPhone 6 and my MacBook Pro. Nearly four years ago I was struggling to keep track of all of my log in IDs and passwords. I knew it was important to have a variety of passwords and a complexity to them across all the electronic areas I utilized. I found the Keeper Security app to be easy to use. I soon out-grew my need for the free version and purchased the full application. This product has far surpassed my expectations! It is easy to use, back up, and synchronize with my laptop. I highly recommend this product for individuals, but would recommend it for small businesses as well. A final testimony to how this product has served me: In 2015 my home was broken into and my spouse and I got cleaned out! To make matters more complicated, we were living outside of the USA at the time. Luckily, I still had one computer and I was able to access my Keeper Security backup. Because I had Keeper I could provide all of the account numbers of my banking information, license, and passport to the police. I could call back to the USA and work with one of my banks and my credit card institutions, because I had kept the phone numbers associated with them in the Keeper Security folders that I set up. This application, this software really saved me during one of my darkest days. Again, I highly recommend this program.

Pros

Easy to use. Easy to access when you need to look up something quickly and in the moment. I have 235 listings currently and I grow the data base each week because I find one more thing to keep secure. I am able to have highly complex passwords for my financial profiles because Keeper will generate them for me. I can choose the length of password I need and press the magic dice! I like having all of my insurance information, email passwords, all the access information I forget to use with Apple, and I can have a different password for each website I sign into.

Cons

The one thing that I have recommended to Keeper is to create a price break for those who want it for just two people in the household. Right now there is no price break for two. The pricing structure is great if you want to buy a family plan, but I don't have five people in my household.

January 2020

Jonathan from Bryte Labs

Company Size: 11-50 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

January 2020

Password keeper on web and app

Use it almost every day, with over 100 passwords . Very reliable. I use the search almost every day, rather than scroll down 100 sites to find the one starting P, etc. Have a hickup every 2 years of so with customer service when they bill us - we paid for a legacy lifetime-fee that they no longer support, or seem to keep records of. they should have put it in keeper. Custome rservice resolve this each time for another 2 years.

Pros

can group passwords into folders, for home, work, family member, project, etc has a space for notes as well as web site, ID, password. decent search option to generate strong passwords for you cut n paste in the app web access on my android phone, it uses the fingerprint for access now does auto sync, so we can update on one device and get the info on another without manual syncs.

Cons

Used to limit how many devices you could run it on, not sure if they still do. for security, when you phone screen goes off, and you re-unlock your phone 5 seconds late, the app is also locked and required unlocking. Its safe, but tells me my screen time out is too short to write down or remember complex passwords.

December 2019

Tom from EagleTech Computer Service

Company Size: 1 employee

Industry: Computer & Network Security

Time Used: More than 2 years

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

December 2019

Love Keeper for Business

It makes all my password needs safe and secure and helps me be certain that my business is not threatened by unwanted hackers. I generally use a 16 character password and I've never experienced a hacker breaking one of my passwords. My business is password safe!

Pros

It's easy to work, saves lots of time looking up passwords, keeps my passwords secure from hackers, makes it easy to assign a password to a given site, makes it easy to insert my password into a site, and the cost to use it on all my devices is a true bargain.

Cons

At times, within certain programs or sites, the automatic entry feature doesn't initiate. In those instances it is a bit of a hassle to open the Keeper program and copy and paste the password, but fortunately this is more the exception than the rule.

August 2019

James from Brain Power LLC

Company Size: 11-50 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

August 2019

Not Suitable for Business Use

Even though we pay for the "business" level of this software, their support is terrible. Their online chat support is only available for consumer, not for enterprise. There's no phone number for business support. All you can do is fill out a contact form on their support website, and they are extremely slow to respond. When I pushed for a phone number from the "consumer" support person in online chat, they did finally give me a number, but it went straight to voicemail. They eventually called me back and tried to blame me for the problem. They said that if you don't set up your folders from the beginning with "default permissions" then there's nothing you can do afterwards to fix the problem. I explained that when a product advertises itself as "enterprise" grade, they have to understand that (1) employees come and go rapidly; and (2) admins must have full authority to edit permissions on any record within the organization, especially those created by previous admins or employees. If any of your employees stores a record as "Read Only" then not even an admin can change this. If that employee leaves the company there's no way for you to ever change the records that the employee created. The Keeper support person made it seem as if this is a perfectly normal and logical way to do things, and tried to blame me for "not setting up the default folder permissions correctly at the beginning". Of course, I wasn't the one who set it up originally, that was a previous admin!

Pros

Allows you to set up teams and roles. Allows you to upload your company logo.

Cons

This software is not suitable for businesses who have to manage multiple users. Even though the software allows you to create "Shared Folders", the records stored in each folder are still owned by individual users. So, even if you are an administrator and you have admin privileges on a shared folder, you still can't edit records that were saved by other users. If those users go on to leave the company, you will be permanently unable to edit those records. In a large company, people come and go, so you could end up with hundreds of "orphaned" records that you are unable to manage.

December 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

December 2019

Great way to securely store and share login information

Securely able to share login information as well as company credit cards for shared expenses.

Pros

It's easy to manage and update - simple file and folder structure, easy to share with other team members, and determine who has what kind of access to each record.

Cons

Sometimes the sharing can be tricky - but it's really more a matter of sharing correctly - I am often given read access on a record, but when I login using the information on the record, I'm required to change the password. In this case, I'll often create a new keeper record with the new info, and then share that with the owner, so they can update the original record.