Kareo Billing Software

Kareo Billing Software

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About Kareo Billing

Kareo a Tebra Company offers web-based medical billing and practice management solution used by medical practitioners and physicians across the United States. The system suits small practices and billing companies. With Kareo, practices can schedule patients, confirm insurance, manage delinquent accounts and the collections process, store patient documents, develop customized reports and more. Kareo helps practices manage the complications involved in insurance billing. Medical staff can enter patient data and verify their insurance claims immediately. Kareo also provides a schedule and appointment reminder that helps practitioners schedule appointments with their patients and send appointment reminders to reduce no-shows. The built-in messaging feature allows practice...

Kareo Billing Pricing

Please contact Kareo for full pricing details.

Starting price: 

$125.00 per month

Free trial: 

Not Available

Free version: 

Not Available

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Kareo Billing Reviews

Overall Rating

4.04

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

3.5

Functionality

4

Showing 1 - 5 of 597 reviews

Jacob

Company size: 51-200 employees

Industry: Medical Practice

Time used: More than 2 years

Review Source: Capterra

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

September 2019

Kareo Billing Software

Overall we've been pretty happy with Kareo. There are a few features we miss from our old software but some of the features we gained by switching to Kareo mostly make up for the difference.

Pros

The main reason we were drawn to Kareo was it's API. It helped that it is cloud based and user friendly but our focus was on the ability to get the data out for use in reporting and our proprietary software and we were able to do that with Kareo.

Cons

The canned reporting is okay but most of the reports export to excel in an unusable format (or at least a difficult to use format with filler cells and merged cells).

Reasons for choosing Kareo Billing

Mainly for the API and familiarity as a few key members of our staff had used it in the past.

Reasons for switching to Kareo Billing

We wanted to move to a cloud based software with an open API.

Danielle

Company size: 11-50 employees

Industry: Health, Wellness and Fitness

Time used: Less than 2 years

Review Source

This review was submitted organically. No incentive was offered

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

October 2022

Thieves

Terrible!

Pros

Nothing at all I can honestly say there is nothing good about this company.

Cons

They stole over 20k They recommended a shady untrustworthy billerEverything was a lieThere isn't enough room for all the terrible things I have to say about these shady people.

Briauna

Company size: 2-10 employees

Industry: Hospital & Health Care

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

September 2022

Best Billing Software so far

Working with Kareo has been an amazing experience out of all the software I have used and it has a variety of ways to complete certain tasks so that there are multiple ways to complete a particular task. The software is also somewhat easy to understand and has great customer support to answer questions that you do not do.

Pros

The software is somewhat easy to understand and has great customer support to answer questions that you do not do.

Cons

There are a lot of response codes that do not have simple meanings that must be looked up or called about

Michael

Company size: 2-10 employees

Industry: Health, Wellness and Fitness

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

September 2020

You can do better...

Egg, you could do better. We are only using this at the request of our billing company

Pros

The text reminders are great and that's included. The app has a lot of features, maybe too many features.

Cons

I dislike how often it is down for repairs and maintenance. Sometimes, it happens right in the middle of the day putting us behind. The app has too many features but can't get a simple itemized statement.

Reasons for switching to Kareo Billing

At request of our billing company

Response from Kareo

Hello Michael and thank you for taking the time to share your experience with our software. We apologize that you've experienced any difficulties with our software. We have had a couple of instances of latency with our system the last two months but have taken steps to resolve this. We understand how much of an impact this has on practices, which has been our motivation to push forward with system improvements. We will continue to focus on developing our existing product to minimize latency issues as this is currently our main priority. I also apologize regarding the limitations you mentioned with our statements. I am confident if you reach out to our support team, they would take every effort to ensure we exhaust all options in attempting to find a solution for you. Please contact us at 888-775-2736 with any questions or concerns that you may have. Thank you, Kareo

Replied October 2020

Anonymous

Company size: 11-50 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

February 2019

Solid software for Medical Billing

We have been with them for years and feel they are a viable option!

Pros

This integrates with WebPT, our documentation software. If we wanted to, they offer a price included scheduling / documentation software. MANY great features to facilitate claims processing and follow up.

Cons

They have discontinued some great features ( accessible if you know where to look ) in a "upgrade. They are not being able to do secondary electronic claims they way they claimed.. but are still trying to make it work.

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