It's great to be able to block off certain posts and blog categories that I want to keep only for paid members. I love how it helps members upgrade their plan and have the cost applied retroactively.

This is a great company and they are always available to help with anything which is great to have.

Membermouse was easy to integrate on our Wordpress site and customize to our needs - online training videos/documentation were very helpful.

I like the easy accessibility of the reports and member management.

My biggest complaint with Membermouse is the way it handles 'Cancelled' or 'Expired' memberships.

I like it, we've also had a consultation with a team to build out and customize the site that we found through the member mouse site.

The tutorial videos helped me to learn the basics of the software. The customer service is very kind and helpful.

Member Mouse has strong core functionality, great customer service and is fairly easy and straightforward to use.

Great, system has always worked reliably and Membermouse support has always been great which any issue we've encountered.

I would highly recommend MemberMouse to anyone looking for a quality membership platform. Their Support Center is rich with resources, and when you need personal assistance, they're the best.

It's easy to set-up with minimal learning curve and offers  effective options to most everything we want to do with our membership.

I have managed to create recurring revenue and I don't have to spend anytime managing payments.

Their content creation (podcast and articles) is good and interesting and give quite a lot of good information about membership business.

I am a big fan of the smart tags as they allow you to add custom options depending on the membership level or bundle.

Easy to use, and great value for money. I've also been very impressed with customer support.

I have had all manner if error including customers recurring billing just stops, double payments we've had to refund, and other errors. It is a gigantic plugin so updating can cause issues.

The timely, thorough, friendly support service would be at the top of all the features I like. I like how easy it is to use by me and our members.

MemberMouse is super easy to use and set up. I was able to have a functional membership site with just a small amount of work -- plus it can do so much more than I'm taking advantage of right now.

We researched thoroughly, made the choice, and I’m delighted at how it has become a valued part of our stack, used every single day.

Memebermouse is an inexpensive solution to managing a membership site that does a pretty good job.

I wanted a solution that integrated with Wordpress and MemberMouse delivered.

I hate that they use their own billing schedule when they could easily use the payment providers.

Not only is it a well thought out software platform, but it is designed to allow you to scale quickly if needed.

It was hard to find the automated email settings. When I add assing bundles manually I cannot add more of them with one click.

They also changed their price plans and it is very confusing (and the second plan is twice more expensive than the first!).

MemberMouse made it so easy to integrate a membership system with ThriveThemes. They have made it so easy to grow our business and take care of our members.

It is a wonderful organizational tool. I especially like the Activity Log feature, so you know exactly how the members are engaging.

It was a little difficult to initially set up, as it required a basic working knowledge and understandings of building a  WordPress site.

It handles one time purchases, trials, subscriptions, and infinite bundling of products very nicely.

When my members request the reset password email, they don't get it, it doesn't arrive and then they cancel their membership.

It's been great and we haven't had to consider switching to any other platforms because it's been so solid for us.

Membermouse is incredibly easy to use, lots of training videos and step by step instructions to help you set up and manage.

Linking Membermouse and my forum (Discourse) has been REALLY difficult.

It is the most robust membership software I’ve tried. Customer service and options are fantastic.

I love how easy it is to integrate and customize Membermouse with my current Wordpress set-up.

The product has a gazillion different features and loves to expand its offering into new industries. They give you access to everything via a robust API and good reporting.

As an enduser I appreciate a clean and easy interface. Easy payments and bookings and canceling.

My overall experience with this app is great. It’s is very user friendly.

Besides the horrible service they have not kept up with technology.

This experience may also be attributed to trying to schedule massages where schedule management is difficult.

It's disappointing on the whole, because I see it as a decent booking system with potential, if they kept up with the times and listened more to their users.

Integration with existing platforms was a little difficult, and getting others to try is has been hard as well.

The company is great, the people are helpful. The software is overpriced and clunky.

The inbuilt marketing functions are absolutely dire and Mindbody doesn't integrate with anything (it's not even on Zapier) so you'll struggle to build a great marketing machine using it.

I cut my losses and canceled the subscription very early after realizing how little help it was in my area.

I mainly used this through my iPad and there were some minor issues where it didn’t seem compatible with the iPad and I would have to navigate the site in a an odd way.

The interface was so old-school, and the customer service was absolutely terrible.

Mindbody is missing several key features such as double-booking options and the option for memberships is pretty difficult to use. MBO is very hard to train new people in using.

Very good experience with Mindbody, it helps me stay in shape and I love all dance classes. It always worked very well for me on my pc, for now I did not use it on another device.

My experience was $500 per month at two locations of nigthmares, frustration, and apologies for clients.

It's a great app when you gym has this kind app for the booking of their gym's class.

The only thing I don't like about this software is how hard it is to find all of your different studios' schedules.

Their staff team is also super helpful and they have many seminars and resources to help build your business.

This software is easy to install and has great customer support if you have questions. It simplifies booking appointments, adding inventory, taking payments and scheduling.

I haven't found any features that I don't like about Mindbody.

Absolutely love Mindbody and how easy they've made scheduling. I love that I can purchase class credits right from their site and I know what experience I am getting each time I log in.

Great for automation for business, also a good tool for user.

Generally I was very pleased in using this product. I haven't needed to use it in a little while.

I like the ease of use, and they were very supportive at start up and roll out.

It is a beautiful interface with lovely pictures and colors.

Each time we call up and try to speak with somebody to help us through something else that is not working correctly, we are given different information that causes more and more problems.

I have had trouble in the past managing my accounts. Since I need different logins for the studios that I visit, it can get a bit tricky.

It was great that our trainer was able to meet with us weekly to help us learn the system.

Really good customer service. Will give you discounts to get you to sign up.

It was the worst experience, afther that company, I had hired another that did the programming in 2 days and I was using it in 3 days at the 50% of the cost.

I took mine via zoom and it was very easy to enter and participate. This is inexpensive (even free if you choose) and you get to stay fit while having some fun.

US Dollar

MemberMouse is a cloud-based subscription management software that helps businesses track memberships and offer custom products or subscriptions on a centralized platform. Professionals can use the dashboard to monitor retention, average customer value or engagement rates and gain an overview of new subscribers through actionable analytics. 

MemberMouse allows organizations to limit login attempts, issue refunds, automatically lock shared accounts, and provide them with access permissions according to membership levels. Customers can access the self-service portal to view their order history, reset passwords and receive reminders about due payments through automated notifications.   

MemberMouse enables businesses to integrate the platform with various third-party applications, such as Stripe, ActiveCampaign, MailChimp, Zapier and more. Pricing is available on monthly or annual subscriptions and support is extended via a knowledge base and an inquiry form.


LongDescription

Revenue Recognition

Member Accounts

Multi-Channel Marketing

Enrollments/Onboarding

Electronic Payments

Payment Processing

Recurring/Subscription Billing

Dues Management

Access Controls/Permissions

Customer Segmentation

Templates

Subscription Management

SSL Security

Order Management

Credit Card Processing

Reviews Management

Transaction History

Customer Accounts

Sales Orders

Customer Database

Refund Management

Customizable Fields

Member Database

Sales Trend Analysis

eCommerce Management

Shipping Management

Data Import/Export

Promotions Management

Email Templates

Self Service Portal

Content Management

Email Marketing

Membership Renewals

Data Security

Client Portal

Social Media Integration

Cancellation Management

Email Reminders

Subscription Plan Management

Revenue Management

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Reminders

Returns Management

Customizable Templates

Discount Management

Member Types

Member Communication

Usage Tracking/Analytics

Customizable Forms

Order Processing

Third-Party Integrations

Campaign Management

Member Portal

Loyalty Program

Member Directory

Cataloging/Categorization

Shopping Cart

Website Management

Push Notifications

Payment Options

Dunning Management

Billing & Invoicing

MemberMouse is available across 4 pricing tiers: Basic, Plus, Pro and Elite. Each plan allows for unlimited members, access to our industry-leading support and a 14-day money back guarantee.
Pricing starts at $199.50/year with an introductory offer and scales with each tier differentiated by features.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

MemberMouse

Live Online

Webinars

Documentation

Videos

Mindbody is a cloud-based club management and appointment scheduling solution designed for the needs of small to midsize businesses. The product is primarily used by gyms, fitness and personal training centers, salons, spas and massage centers, wellness centers, dance schools and yoga studios.


Mindbody offers features such as scheduling with wait list management, appointment booking through Facebook, automated scheduling of email and texts and online bookings. Memberships can be managed through MINDBODY as well.


Mindbody also features a toolset for marketing management. With Mindbody, notifications and alerts can be set up for customers, targeted marketing campaigns can be launched and marketing reports can be generated and assessed.


Mindbody also offers staff management features, which include check-in and check-out management, role-based permissions, payroll management and calendar integration.


Mindbody offers custom API access that enables third-party developers to integrate their platforms with the solution. The product offers a marketplace for applications that can be integrated with Mindbody, such as Spafinder Wellness 365, Xero, Perkville, RelateLOOP, Zcubator and WaiverKing.



Treatment Planning

Employee Management

Purchase Order Management

Barcode/Ticket Scanning

Practice Management

Real-time Scheduling

Booth Rental Management

Fitness Plan

Customizable Reports

Document Storage

HIPAA Compliant

SMS Messaging

For Salons and Spas

Referral Tracking

Contract/License Management

Task Scheduling

Financial Management

Secure Login

Client Database

Group Scheduling

Confirmation/Reminders

Reservations Management

Online Registration

Wait List Management

Attendance Management

Attendance Tracking

Recurring Appointments

Gift Card Management

Class Scheduling

Payroll & Commissions

Calendar Management

Room Booking

Costume Management

Template Management

Scheduling

Assessment Management

Multi-Location

Booking Notes

Self Check-in/Check-out

Student Management

Booking Management

EMR/EHR

Rate Management

Mobile Access

Online Payments

Sales Reports

Inventory Tracking

Capacity Management

Membership Management

Resource Scheduling

Starter $159: Manage your studio with the foundational tools you need to run your business, and the flexibility to add additional products as you grow. 
Accelerate $279: Build client relationships with elegant email campaigns and smart contact lists, and gain a deeper understanding of your business with comprehensive reporting. 
Ultimate $499: Take your business to the next level with unlimited automated email and text marketing, as well as customer feedback and referral tools. 
Ultimate Plus $699: Get the full power of Mindbody in one package, plus real-time KPI dashboards and a custom mobile app as unique as your brand.

MemberMouse vs Mindbody

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