Training new employees to use it was very easy and our residents loved it. It was simple for them, and they liked the extra layer of security Amenity Boss added to our amenity areas.

Overall, this software was a true lifesaver this year.

Because of the current pandemic, our company implemented Amenity Boss as a way to manage restricted number of persons using the amenities to say with guidelines.

Setting up the schedules was always a bit of a struggle with the way it was laid out. Would also have preferred a way to offer user codes by resident vs. apt.

It's so easy for residents as well as myself to reserve any amenity at the community.

You also have the ability to add supporting documents/flyers to the amenity that residents may need to review before signing up. It is also super easy to send and resend resident passcodes as needed.

We were eager to get our amenities open for our residents and shopped a bit before deciding on Amenity Boss. The resident user experience was important to us and we wanted it to be easy for them.

The tough part is getting residents to use it and follow the rules without constant supervision. This has nothing to do with the software.

We started using Amenity Boss due to covid and it works great. It is easy to set up and very user friendly.

The ease of access is great. A lot of great features to help us manage our Fitness Area and other amenities.

The time slot must be cancelled prior to the time slot beginning.

I like the ease of use for the residents. I also appreciate how user friendly it is for us in the office.

I've had a great experience with amenity boss and I've really  appreciated being able to use this software to help navigate through COVID regulations.

I love the dashboard features and how the info i need is just a click away.

Amenity Boss was very easy and intuitive to set up for our properties once you understood the parameters that were in place.

Overall Amenity Boss is easy to use. If there are questions, it's easy to reach out to support and they respond very quickly.

I think overall Amenity Boss is a great edition to help deal with these Covid times.

Our overall experience has been extremely positive for both the residents and the staff. This app helps us control the occupancy in our amenities since we are still working on a phased reopening.

The biggest negative feedback we received from our property staff that used Amenity Boss regularly is the inability to re-open an amenity spot if someone does not show up for their reserved time slot.

Activation through our on-site service teams went very smooth. Their customer support team is the most helpful and knowledgeable group I have ever dealt with.

This software allows our community to still enjoy our amenities while helping us to streamline social distancing.

At first, I was a little confuse with the set process for the hours of operation.

We have to pay them back and it can be very frustrating for them as they have to wait days for their funds.

We have been using Appfolio since 2011 and along with it's easy of use, it's customer service is amazing.

I love that they are keeping up on the time. It helps to have it at our fingertips no matter what.

NO notifications when an e-mail is unable to send.

The intuitiveness is remarkable and our time savings are significant. Amazing product, service and company.

I've overall enjoyed this system and surely don't know all the cool things it does. I appreciate any education on how to better leverage the tools it offers and how to do things more efficiently.

The accounting side can get confusing at times when there is a problem and we need to trouble shoot to find the solution.

It really helps keep everything in one place, organized and accurate. I love that they are always improving by upgrading or adding new features.

This causes havoc for us as some tenants with due dates other than the 1st get charged twice in the longer months.

I love how simple this system is to use. The text message abilities are great and probably the most used feature for us.

We are very happy with Appfolio. And happy with the effort from Appfolio toward continued improvement of their product.

I like the easiness of the software. The pricing is affordable, and the reports are easily accessible.

When there is a problem and I need to speak with someone, due to lack of video instructions, it is nearly impossible to do so.

I also like that every tenant I have now pays online where I never have to process a check or money order, so collecting rent each month is easy. It is a great system to use.

Our owner loves the ease with which we can give him reports and answer his questions on costs etc all the way down to the individual door level.

This program may be able to take you to the moon and back but if support is garbage, then the software is worthless for the user.

It has so many great features, especially integration with the tenants. We can do electronic leasing.

They are super friendly and always willing to help. The yearly customer conferences are great.

Responsive customer service. Good integration with collection service.

This is a very easy software to learn. Finding the information you need quickly is one of the best features to help with efficiencies in every job.

Integration with other software has been a challenge. Marketing reports are not as detailed as a result and that is a problem with larger properties where marketing data is entered by many.

Great user friendly program, very easy to navigate through all areas and I love the way everything is tied together when researching things.

The customer service is amazing. I am always called back usually the same day and they email information to help solve an issue prior to calling you.

The on boarding was great. The service I have had while we have had Appfolio has been top notch.

I love the ease of use of this software. It gives me so many options for reporting, investigating any issues, and my tenants love that they can pay online and request maintenance online as well.

Overall, I love the product and when I can get the assistance I need I am very happy. We aren't a huge company but we manage close to 300 doors, so we are respectable.

We love the reporting, the customer support, the owners love the reports. The ACH payment to owners is great.

AppFolio is very user-friendly, intuitive and thorough. And the customer service is awesome.

Cloud Based, very well thought out and designed, excellent search, good quality accounting, excellent only help.

It has been an excellent experience. It is easy to use, easy to train on, easy to export information.

I love being able to communicate with vendors  and assign the work orders to them. Also residents love how user friendly the portal is.

The accounting or the processes are sometimes weird. If you do not follow them, you end up in trouble.

Later down the line they must've restructured their support team and it's been terrible.

The ease of navigation and the functions available make my job easier. I love that my company is taking on more and more aspects of this great software little by little.

There are management level approvals that are in place before a check is issued which would eliminate fraudulent activity from happening.

Easy to use, on the cloud, has everything you need to run a RE business, from payments to ticketing to accounting. Love the PayNearMe integration.

US Dollar

Amenity Boss by Luminous is a property management solution designed for amenity management whereby residents can plan ahead, residents can reserve, there are built-in credit card payments for convenient reservation and payment, scheduling, digital signage, and more. 

LongDescription

Payment Processing

Self Service Portal

Activity Dashboard

Reporting & Statistics

Third-Party Integrations

Electronic Payments

Client Portal

Residential Properties

For Property Managers

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Amenity Boss

Live Online

Webinars

Documentation

Videos

Run your entire portfolio on one powerful platform. AppFolio’s intuitive and user-friendly experience gives your property management team the tools they need to provide excellent service to residents and owners. Whether you manage multifamily apartment complexes, single-family homes, or community associations, our software has everything you need to streamline and grow your business. 

AppFolio is a comprehensive, cloud-based property management software built to streamline and automate the key processes that keep your business thriving - from accounting to marketing & leasing to maintenance. Whether at the office or out in the field, your team always has access to the same data and reports so you can take control of your business and turn insights into action in minutes. And with the ever growing AppFolio Stack™ integration marketplace, you can connect your favorite property management solutions to AppFolio to boost your team’s productivity and run your business from a single system of record.


File Management

Lease Tracking

Tax Management

User Management

Committee Management

HOA Violation Enforcement

Recurring/Subscription Billing

Application Management

Retail Leases

Property Management

Customizable Reports

Document Storage

Dues Management

Access Controls/Permissions

Activity Tracking

For Investors & Traders

SMS Messaging

Templates

General Ledger

Fee Collection

Bank Reconciliation

Late Fee Calculation

Task Scheduling

Financial Management

Residential Inspections

Electronic Signature

Credit Card Processing

Invoice Management

Transaction History

Portfolio Management

Rent Tracking

Communication Management

Customer Database

Commercial Inspections

Transaction Monitoring

Calendar Management

Report Summary

Commercial Property Management

Member Database

Template Management

Data Import/Export

Accounting

Email Templates

Contact Management

Audit Trail

Repair Estimates

Lead Management

Email Marketing

Mobile Access

Online Payments

Property Database

Real-Time Data

Background Screening

Vendor Management

Membership Management

Maintenance Management

Tenant Tracking

Event Scheduling

Real-Time Notifications

Vacancy Management

ACH Payment Processing

Residential Leases

Add & Edit Photos

Website Integration

Video Support

Insurance Management

Inspection Management

Alerts/Notifications

Reminders

Lease Origination

Deal Management

Event Management

Work Order Management

Customizable Templates

Billing & Invoicing

Commercial Leases

Comment Library

Event Calendar

Tenant Portal

Expense Tracking

Website Management

Audit Management

Real-Time Reporting

Customizable Branding

Reporting/Analytics

Contact Database

Lease Management

Credit Check

Summary Reports

Maintenance Scheduling

Task Management

Windows 7

Windows Vista

Windows XP

Mac OS

Web browser (OS agnostic)

Windows 2000

Core (Residential): $1.49/unit/month, 
Plus (Residential): $3.20/unit/month, 
Max (Residential): $5.00/unit/month, 

Core (Commercial): $1.50/unit/month, 
Plus (Commercial): $3.20/unit/month, 
Max (Commercial): $5.00/unit/month, 

Community Associations: $0.85/unit/month. 

  Visit pricing plans & website for monthly minimum spends and other details.

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