Training new employees to use it was very easy and our residents loved it. It was simple for them, and they liked the extra layer of security Amenity Boss added to our amenity areas.

Overall, this software was a true lifesaver this year.

Because of the current pandemic, our company implemented Amenity Boss as a way to manage restricted number of persons using the amenities to say with guidelines.

Setting up the schedules was always a bit of a struggle with the way it was laid out. Would also have preferred a way to offer user codes by resident vs. apt.

It's so easy for residents as well as myself to reserve any amenity at the community.

You also have the ability to add supporting documents/flyers to the amenity that residents may need to review before signing up. It is also super easy to send and resend resident passcodes as needed.

We were eager to get our amenities open for our residents and shopped a bit before deciding on Amenity Boss. The resident user experience was important to us and we wanted it to be easy for them.

The tough part is getting residents to use it and follow the rules without constant supervision. This has nothing to do with the software.

We started using Amenity Boss due to covid and it works great. It is easy to set up and very user friendly.

The ease of access is great. A lot of great features to help us manage our Fitness Area and other amenities.

The time slot must be cancelled prior to the time slot beginning.

I like the ease of use for the residents. I also appreciate how user friendly it is for us in the office.

I've had a great experience with amenity boss and I've really  appreciated being able to use this software to help navigate through COVID regulations.

I love the dashboard features and how the info i need is just a click away.

Amenity Boss was very easy and intuitive to set up for our properties once you understood the parameters that were in place.

Overall Amenity Boss is easy to use. If there are questions, it's easy to reach out to support and they respond very quickly.

I think overall Amenity Boss is a great edition to help deal with these Covid times.

Our overall experience has been extremely positive for both the residents and the staff. This app helps us control the occupancy in our amenities since we are still working on a phased reopening.

The biggest negative feedback we received from our property staff that used Amenity Boss regularly is the inability to re-open an amenity spot if someone does not show up for their reserved time slot.

Activation through our on-site service teams went very smooth. Their customer support team is the most helpful and knowledgeable group I have ever dealt with.

This software allows our community to still enjoy our amenities while helping us to streamline social distancing.

At first, I was a little confuse with the set process for the hours of operation.

I have only used it for 3 months and so far so good. Customer service is pretty good with things that they can answer quickly.

I love having the support staff to answer questions and helping with learning the program. Love the online payment portal for tenants.

For bookkeepers the easy integration of Xero and Quickbooks online is fantastic.

Hard to set up late fee charges for each unit. Even tenants paid on time and their balance is $0, the software post late fees and no option to modify settings.

We previously used another one and Buildium is so much more organized , easy to use and the support is amazing.

For accountants it is frustrating with the reports. For our owners it is even more frustrating.

It has also been glitchin from time to time and that can delay applications and tasks and it's very frustrating.

Our owners know they are in good hands when they can easily see where there money is spent and feel confident that we are protecting their investment.

Sometimes we type in a name and it doesn't come up, but other times it's there. It's hit or miss on the search feature not working properly.

They the expectation wrong, which can lead only to lack of preparation and difficulties to implement. Onboarding team is rushed and does not provide enough support.

Clients get confused as they think that means the application fee is being charged before I, the processing agent, even sees the application.

Their tech support has been outstanding over the years. I highly recommend this product to any landlord or property manager.

Easy to navigate and love the way everything integrates.

Ease of staying on top of maintenance and rent/fees. Love that I get notifications when something is overdue or when a tenant submits a maintenance request.

Buildium is an awesome program to record and track tenant payments, issues, maintenance requests, etc. For the most part it is user friendly.

Great program, I came from TOPS and this is more affordable and easier to use.

Great product,  user friendly,  easy set up,  reliable and convenient. Great for any size business.

So comfortable to use from filing to email/texting collecting rent this is an awesome software.

I really love all the features buildium has from all the information we input in to it and it makes it all so helpful from top to bottom.

There are a few items that seem so obvious to have, but are missing. I can't customize reports, which is a real bummer.

Without the great service that we used to enjoy, I find myself thinking more about price shopping. There are other good software options, what we were in love with was Buildium's great support.

Although the customer service was amazing. They always answered my question as best as they could and would spend even hour(s) on the phone with me.

I am not familiar with accounting and have problems sometimes.

Many nicely laid out functions, good tech support with any issues or questions, easy to use and teach new team members, integrated inspection app, has a mobile app function.

If you accidentally miss a document or upload them in the wrong order (as is required in my agency) you have to delete them and start all over again.

US Dollar

Amenity Boss by Luminous is a property management solution designed for amenity management whereby residents can plan ahead, residents can reserve, there are built-in credit card payments for convenient reservation and payment, scheduling, digital signage, and more. 

LongDescription

Payment Processing

Self Service Portal

Activity Dashboard

Reporting & Statistics

Third-Party Integrations

Electronic Payments

Client Portal

Residential Properties

For Property Managers

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Amenity Boss

Live Online

Webinars

Documentation

Videos

Discover all-in-one property management software that gives you more of the “all.” Accounting, communications, leasing, and top-rated mobile apps—there’s everything you’re looking for and then some. No matter the portfolio, Buildium is purpose-built to let you take control of every aspect of your business and drive more revenue per door. Schedule a free, personalized demo today to see how proven, purpose-built property management software can move the needle for you. 

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Member Communities

Lease Tracking

Tax Management

User Management

HOA Violation Enforcement

Recurring/Subscription Billing

Application Management

Property Management

Document Storage

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