A great fit!

We've been with ShiftSuite since the beginning of our offering of Condominium Management Services. We use their full suite of technology, and is a great fit for us. They've always been supportive, enthusiastic, and great to work with. I would highly recommend them!

Friendly-use software

Overall, Shiftsuite is friendly-used software, however, regarding to the deposits, it cannot bulk posting at one time, instead, it has to be posted unit by unit, which is one small point needed to be improved.

Pros

Once you click one unit under "edit owner ledger", it will show the same unit under other function, like "owner maintenance"

Cons

For tenants' deposits, it cannot bulk post at one time (which means under one deposit slip, it cannot post all tenants deposit). It has to post one unit by one unit.

Condominium Administrator

My experience with shift has been great. The software is very useful, fast and user friendly. Thanks.

Pros

Easy to use.

Cons

Take long to long in. entering the passwords.

Review from Maria Yang

The word font size maybe too small for some elder staff to read. Better to add enlarge or deminish function. Report generated and save on own laptop, don't figure out which directory it saved. I usualy email PDF to my email.

Pros

Different reports

Cons

font size is too small and not adjustable

Great product

Easy to use and great customer service. It works in most os and it is definite one of the easiest software to use.

Pros

Easy layout and great functionality

Cons

Little bit slower in a slow network environment. Hard to edit in invoices with spelling and etc

Simply Shift - Easy to use!

At my last job we used to use Simply Accounting. Switching from Simply to Shift has been a great improvement. Shift is a program that creates a more efficient way of working. There are many functions that help speed up the day to day process. As an example in entering invoices and referring back to previously made entries. This ensures that our clients get accurate results when financials are generated every month. Anytime I have had troubles with the system then Shift team is always attentive and ready to help. Very happy my employer has this system in the company.

Pros

The copy function! As I am in accounting this copy function is great for contract invoices and other re-occurring entries.

Cons

Sometimes the date changes just as you press "save" when entering an invoice and you have to void the entry.

Assistant Office Administrator

Great response time, staff are patient and knowledgeable. Great to see the adaptability to customers needs.. adding features

Should be geared more to Property Managers

for accounting it is great, for property managers and administrators it needs some work. You should be able to write letters directly from shift suite and not have to import form letters and then edit them.

Pros

The ease of work orders

Cons

letter writing

Very Good.

The most perfect thing about the shiftsuite team is there customer services. They are really very helpful, always fast to respond to your inquiry or problem and they take your suggestions or problems into consideration and see how they can implement it in a way that will be beneficiary to all other users. As for the accounting system itself, I can say that it is reliable, you can trust the reports and results and it is showing you. From my small perspective, I can say it is easy to use and easy to learn. And again back to their supportive team, if there is any issue that is not understandable you can talk to them and they will be very willing to help you. Overall, Shiftsuite is a good accounting system related to the property management field, and i do recommend it to other users. Good Luck and All the Best Shiftsuite. And Thank you for your continuous support.

Accounting Review

Software is good however it doesn't accommodate large volume data entry or batches. It also could use some vendor management and billing specifically for stratas.

Pros

The simplicity of owner ledgers

Cons

It automatically uses credits on accounts and applies it incorrectly.

Efficient and useful

I definitely could not function at work without Shiftsuite. It makes managing multiple properties / owners / accounts simple and efficient and does everything I need - and more. One you get to know the software it is fairly easy to use and ties everything together nicely into a user friendly and useful program. Also love the integrated Owner Website for my strata property owners - great feature. Only thing I would change would be having tech support available during business hours in BC - at the moment we loose support part way through the afternoon when the EST office closes and the delay can be frustrating.

Great for condo owner/renter

Pros

Shiftsuite offers a user friendly interface. It's best feature is the follow-up option.

Cons

Unfortunately Shiftsuite is very slow and while the interface is easy to navigate, it could use a face lift.