Shiftsuite software


26 reviews(4.0/5)
26 reviews(4.0/5)

Shiftsuite is a cloud-based property management system designed for managers of condominiums. Key features include owner administration, document management, reporting, and activity reporting.

The solution offers document management feature that helps property managers to create and maintain lease, contracts, notices and other property records.

Shiftsuite’s owner administration feature provides a security framework that allows property owners to provide role-based access and control.

The solution provides activity tracking feature that helps property owners to monitor user activities on a real-time basis. The solution also offers accounting feature which includes ledgers for owners for payments or expenditures with the date, description, amount as well as a general journal. It also provides a self-service portal in which users are provided with real-time accounting information that can be shared and published on condo community websites.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows 2000 , Windows 8

26 Reviews of Shiftsuite

Showing 1 - 20 of 26

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  • Chetan from Malvern Property Management

    March 2017

    Concierge Desk Experince

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have moderate experience with this software. I found moderate customer service and poor performance. In needs to be improved. It works very slow in my computer.

    Review Source: Capterra
  • Lori from Property Management Guild

    March 2017

    Administrative Assistant

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This program is great for tracking information and follow up on timelines. There are a lot of steps to get into most of the programs that if there were less it would be much more efficient. The information that can be stored under the unit files in each Corporation is more of a one stop shop it is just the steps to get you there. Recording or entering information is time consuming.

    Review Source: Capterra
  • Sherene from GSA Property Management

    March 2017

    Satisfied User

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This software is very user friendly. Its like a one-stop shop for property management. Overall a good experience.

    Review Source: Capterra
  • Edward from Glendale properties inc

    March 2017

    Great product

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Easy to use and great customer service. It works in most os and it is definite one of the easiest software to use.

    Pros

    Easy layout and great functionality

    Cons

    Little bit slower in a slow network environment. Hard to edit in invoices with spelling and etc

    Review Source: Capterra
  • Dawn from MF Property Management Ltd.

    March 2017

    Satisfied Customer

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Overall I feel the software is very user friendly. Shift is always quick to provide us with support when problems arise.

    Review Source: Capterra
  • Nelia from Integral Property Management

    March 2017

    The Greatness of Shift

    Ease-of-use
    Functionality
    Quality
    Support

    The best part of shift is the costumer service! Excellent and quick! The clients love to have the website feature which gives them more autonomy. I like the fact that nothing can be deleted and everything is traceable.

    Review Source: Capterra
  • Ryan from Pro-House Management Limited

    March 2017

    Shiftsuite

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I've been using ShiftSuite for over two years now. It features all the functions for Condominium Property Management from Owner Statements to Financial Reporting. In comparison to other programs, I found ShiftSuite the easiest to learn and use. The interface is very user friendly. Chris, Laz and the rest of the team are available easily if you encounter any problems. I highly recommend ShiftSuite.

    Review Source: Capterra
  • Rachel from Powder Highway Management Group

    March 2017

    Efficient and useful

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I definitely could not function at work without Shiftsuite. It makes managing multiple properties / owners / accounts simple and efficient and does everything I need - and more. One you get to know the software it is fairly easy to use and ties everything together nicely into a user friendly and useful program. Also love the integrated Owner Website for my strata property owners - great feature. Only thing I would change would be having tech support available during business hours in BC - at the moment we loose support part way through the afternoon when the EST office closes and the delay can be frustrating.

    Review Source: Capterra
  • Danielle from Property Management Guild

    March 2017

    Accounts Payable

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Using it for the last 10 months find it very easy to move from different fields. Also find when problem occurs the response is quite fast

    Review Source: Capterra
  • Jenifer from Property Management Guild

    March 2017

    PMG- Shift Suite

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The Budget feature with being able to populate your letters with the "merge fields" is nice to have. The customer support staff is amazing, I send off an email and I typically get a response almost immediately whether by email or phone, the staff is very personable, and friendly egar to help. There are some things that we use with Shift now that makes things for an administrator go a little quicker and efficient , and few that add some extra steps for us. But overall, a good software for a Property Management firm.

    Review Source: Capterra
  • Jennifer from CIE Property Management & Consulting

    March 2017

    Excellent Condo Software

    Ease-of-use
    Functionality
    Quality
    Support

    I have used Shift Suite for about a year now. The implementation process was simple, the trainer was very knowledgeable and helpful and the overall experience has been great.

    Review Source: Capterra
  • Sean from Obsidian Property Management Ltd.

    Number of employees: 11-50 employees

    March 2017

    Not what it used to be, still not what I was sold

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Your software does not save time for property managers it creates problems that require the user to create work-arounds... costing man hours. It is still the only product that offers all three; accounting, property management, and websites together but it is clunky, glitchy, and slow on solutions being implemented. I'm sorry, but the customer service although fantastic is declining and my level of frustration is climbing. I will be honest and let you know I'm casually entertaining other options at this time.

    Pros

    It has al three components in one platform

    Cons

    I feel like I'm using beta software from circa 2000. No mobility, and clunky UI, constant glitches, and features that add man hours to my staffs day

    Review Source: Capterra
  • Roselee from Obsidian Property Management

    Number of employees: 11-50 employees

    March 2017

    Accounting Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Software is good however it doesn't accommodate large volume data entry or batches. It also could use some vendor management and billing specifically for stratas.

    Pros

    The simplicity of owner ledgers

    Cons

    It automatically uses credits on accounts and applies it incorrectly.

    Review Source: Capterra
  • Johanna from Arthex Property Management

    Number of employees: 2-10 employees

    March 2017

    Assistant Office Administrator

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Great response time, staff are patient and knowledgeable. Great to see the adaptability to customers needs.. adding features

    Review Source: Capterra
  • David from Obsidian

    March 2017

    Good software but could use some functionality upgrades

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    One major improvement that probably incorporates 1990s technology is an end date in the PAP banking function.

    Pros

    Relatively easy to navigate.

    Cons

    The uneccessary PAP complexity. Makes tracking end dates difficult and results in angry clients at times

    Review Source: Capterra
  • Maria from ComField Management Services Inc

    Number of employees: 51-200 employees

    March 2017

    Review from Maria Yang

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The word font size maybe too small for some elder staff to read. Better to add enlarge or deminish function. Report generated and save on own laptop, don't figure out which directory it saved. I usualy email PDF to my email.

    Pros

    Different reports

    Cons

    font size is too small and not adjustable

    Review Source: Capterra
  • Idy Jing from Community First Development Inc

    Number of employees: 51-200 employees

    March 2017

    Friendly-use software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Overall, Shiftsuite is friendly-used software, however, regarding to the deposits, it cannot bulk posting at one time, instead, it has to be posted unit by unit, which is one small point needed to be improved.

    Pros

    Once you click one unit under "edit owner ledger", it will show the same unit under other function, like "owner maintenance"

    Cons

    For tenants' deposits, it cannot bulk post at one time (which means under one deposit slip, it cannot post all tenants deposit). It has to post one unit by one unit.

    Review Source: Capterra
  • Tino from Property Management Guild

    Number of employees: 11-50 employees

    March 2017

    Should be geared more to Property Managers

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    for accounting it is great, for property managers and administrators it needs some work. You should be able to write letters directly from shift suite and not have to import form letters and then edit them.

    Pros

    The ease of work orders

    Cons

    letter writing

    Review Source: Capterra
  • Haidy from Community First Development Inc.

    March 2017

    Very Good.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The most perfect thing about the shiftsuite team is there customer services. They are really very helpful, always fast to respond to your inquiry or problem and they take your suggestions or problems into consideration and see how they can implement it in a way that will be beneficiary to all other users. As for the accounting system itself, I can say that it is reliable, you can trust the reports and results and it is showing you. From my small perspective, I can say it is easy to use and easy to learn. And again back to their supportive team, if there is any issue that is not understandable you can talk to them and they will be very willing to help you. Overall, Shiftsuite is a good accounting system related to the property management field, and i do recommend it to other users. Good Luck and All the Best Shiftsuite. And Thank you for your continuous support.

    Review Source: Capterra
  • Ashley from Keystone Grey Property Management

    Number of employees: 11-50 employees

    March 2017

    Simply Shift - Easy to use!

    Ease-of-use
    Functionality
    Quality
    Support

    At my last job we used to use Simply Accounting. Switching from Simply to Shift has been a great improvement. Shift is a program that creates a more efficient way of working. There are many functions that help speed up the day to day process. As an example in entering invoices and referring back to previously made entries. This ensures that our clients get accurate results when financials are generated every month. Anytime I have had troubles with the system then Shift team is always attentive and ready to help. Very happy my employer has this system in the company.

    Pros

    The copy function! As I am in accounting this copy function is great for contract invoices and other re-occurring entries.

    Cons

    Sometimes the date changes just as you press "save" when entering an invoice and you have to void the entry.

    Review Source: Capterra
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