The interface is slick and visually appealing without a busy cluttered appearance. Support is multimodal and rapid.

Sometimes the way it prints out for the rDVM's  is not the way it looks on the screen originally and it can be confusing to read.

The spplication is Intuitive, easy to use, time saving, aesthetically pleasing, and innovative. I also like how you can use it on various technology.

It is ease of use for everyone within the clinic, from the receptionist to the technicians and doctors.

Workflow is great, and easy between modules. Training is fast for new employees.

I can't say enough good things about this software, it was the best choice for our start up and I know Shepherd will grow with my practice.

Every single person that helped us transition was beyond amazing and patient. The training was simple with the available walkthroughs.

So easy to use, easy to learn, with new features added seamlessly without negatively impacting the clean layout and intuitive functions.

The overall experience has been helpful, technical support always helpful and fast response. Teaching us was a positive non dreaded experience.

The ease of setting it up. Smoothness when completing transactions.

This software is amazing. It's so easy and let's you spend more time taking care of your patients.

Would recommend to anyone looking for a simple, cost effective cloud based software for their practice.

We tried a different software and it was horrible. My team was skeptical of anything cloud based and not having paper charts but now we would never want to use anything else.

The search engine is difficult to find the client or patient at times.

Search mechanism is limited to patient and client names, unable to search by breed or diagnosis, etc. at this time.

The customer service could not be better, and they have never forgotten about us - we feel as valued and as important as day 1.

Very user friendly, intuitive,  a great addition to any hospital.

Very user friendly, navigation through software and patient records is extremely easy. Extremely easy to upload lab results, radiographs, images, and other documents to patient record.

The cost is affordable for any size practice. The user interface is straight forward and simple to understand.

Populated Physical Exam is limited to companion mammals and isn't quite 100% applicable to avian and reptile species (or amphibian, fish, invertebrates, etc).

I love that the SOAP is so clearly laid out. Images and all diagnostic work is easy to upload and easy to find.

No payroll component activated for Australia. Would be complete package if this was provided.

Overall Good, Has some very good components when you know how to use them.

The Service we receive from Vision is exceptional. While there can occasionally be a wait on the support line, the staff are worth the time.

Diary integrated with the appointment book (.net) would be good. I think the overall appearance of the visions screens, tabs etc.

Ability to add stock message on invoice makes it easy for clients to understand what each item is for. Excellent customer service and support.

Vision VPM user for 9 years with excellent customer support.

The Vision support Team are always friendly, helpful and FAST. Nothing is too much trouble.

We have been fortunate enough to participate in some beta testing of new modules, and find the VISION response to problems to be very rapid. I would definitely recommend this product.

Software perse this is your typical PIMS system with more or less the same features like any other.

We have been using the program for over 6 years and have found it to be very user friendly.

This has improved lately with the addition of shortcut toolbars. Email system inbuilt is a bit cumbersome to use and needs updating.

Still fully functional, just a little tired looking.

Customer service team super helpful and knowledgeable. Very diverse software, that is user friendly.

Reporting is a little clunky, but most popularly required reports are available (this is an issue for much accounting software, btw).

The feeling in  the hospital was borderline panic. Everyone was so nervous.

Their dedication to helping us ensure our business has all of the system support it needs is fantastic. They're also really lovely.

Vision has myriad useful features to make managing our day simpler. It's customisable, has automation features to take some of the load off, and is clever.

Overall I am happy with Vision and it has help our business to grow.

Ease of use, great reports and GREAT back up service.

The Controlled drug report is extremely useful - allowing precise reconciliation with the drug register. Integration with Vetscan machines for recording pathology has been a great help.

All in all very satisfied with the product. Matches functionality of main competitor with more modest hardware requirements.

I would be very weary of any Shein software from this point on in the future.

Im still learning all the things Vision can do.

The Team has been responsive to change requests and the customer service has been outstanding. When we had a server disaster I had round the clock help from Vision until we were back up and running.

I have used Vision VPM since 2006, having previously used other veterinary software including RxWorks. The VISION product is intuitive and easy to use, and is continually being updated and improved.

They're quick with solutions and suggestions, are keen to teach how to rectify issues ourselves, and are able to quickly help with anything we can't fix here.

Overall it's great software and mostly hassle-free to use. Their automation services have been great and saved us a lot of time.

All the groundwork is done behind the scenes with no disruption to the hospital. Tracy then came in to train all the staff for 3 days.

On top of the usual integration of billing and history and automatic diary notes and reminder generation, features include.

US Dollar

Shepherd is an intuitive, robust, cloud-based veterinary practice management software designed for vets, by vets. With Shepherd's unique workflow, invoices are created as users administer treatments, ensuring accurate invoices and saving time.

Other Shepherd features include:
- Inventory management
- Lab integrations
- Automatic discharges and Tx notes
- An integrated payment solution
- Live chat support
- Integrated reports
- Practice whiteboard

Not only is Shepherd built by a veterinarian, it consists of a clinically trained team. Experienced clinicians assist in the onboarding process, continued support, and are able to more efficiently bring teams up to speed because they know what a day in a veterinary practice can consist of. 

LongDescription

Treatment Planning

Whiteboard

Patient Records Management

Purchase Order Management

Electronic Payments

Status Tracking

Payment Processing

Customizable Reports

Document Storage

Activity Tracking

SMS Messaging

Charting

Electronic Signature

Confirmation/Reminders

Invoice Management

Customer Database

Calendar Management

Template Management

Data Import/Export

Accounting

Inventory Tracking

Imaging and X-rays

Email Reminders

Workflow Management

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Reminders

Prescription Processing

Estimating

Customizable Templates

Billing & Invoicing

SOAP notes

Appointment Management

Records Management

Client Management

Secure Data Storage

Third-Party Integrations

Appointment Scheduling

Document Management

Inventory Management

Check-in/Check-out

Client Portal

Communication Management

Self Service Portal

Patient Portal

Task Scheduling

Patient Intake

EMR/EHR

Live Chat

Historical Reporting

All packages include data migration, training, ongoing support, and full software access. No hidden fees, ever! 

Base price: $299/month, includes one DVM & integrated Payment Processor - Shepherd Pay
+ $99 each for DVMs two & three
Ask us about discounts for 4+ doctors, relief veterinarians, and partner specials!

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Shepherd

In Person

Live Online

Webinars

Documentation

Videos

VisionVPM is a veterinary platform that helps businesses streamline client management, marketing and appointment scheduling operations. It enables healthcare professionals to consult patients through video conferencing functionality and capture and store patient details in a centralized repository.

It offers a variety of features such as billing, performance tracking, an activity dashboard, automated reminders, communication management and more. The application allows employees to organize marketing campaigns and send promotional content to clients via text messages and emails. Additionally, VisionVPM lets administrators generate custom reports, track expenses and manage inventories via a unified platform.

VisionVPM facilitates integration with numerous in-house applications such as eVetPractice, AVImark, RxWorks, ImproMed, RoboVet and more via APIs. Pricing is available on request and support is extended via phone, email and other online measures.

Shepherd vs VisionVPM

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