ALICE Receptionist vs SwipedOn

ALICE Receptionist has 26 reviews and a rating of 4.46 / 5 vs SwipedOn which has 258 reviews and a rating of 4.75 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.46 / 5 (26)

4.75 / 5 (258)

Ease-of-Use

4.5 / 5

5.0 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

November 13, 2018

November 20, 2020

Pros/Cons

  • Pros

  • Great support. Setup everything for us and checks in.

  • Usually well received, and flexible configuration options makes it versatile to fit many requirements

  • Cons

  • Occasionally it freezes but a quick restart usually gets it moving again.

  • So far, we didn't find any. We had some issues with some menus translation but we had help with Alice support to make it work just fine.

  • Pros

  • Super easy to configure and setup - many features found in more expensive products are included

  • Easy to implement, looks great and just works!

  • Cons

  • - So far only Con is a bug with employee picture uploads requires switching to a specific browser (Chrome). Otherwise it has worked perfectly.

  • The only drawback is currently you have to manually add new employees to the software, however this is on the drawing board to remedy so is not that big a deal.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2020

Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux