Love that you can contact a person to help out. And not be transferred around the world.

We love how easy it is to add new people to the system and change settings, the customer support chat is amazing.

Our office loves Mango and our overall experience has been good.

The recent frequency of degraded service, particularly on Mondays and the lack of an ETA on any type of fix.

Overall the text/fax desktop site works great for communication with patients and faxing.

We have had  bad or dropped connections. It is so bad, many staff just use their cell phone instead of the desk phone.

Ease of use and integration, customer service is decent.

I am able to finally trust a company to do what they told me they would do. Minimal issues and great resolution.

Fairly easy to setup, good customer service, customizable.

Integration was easy due to support being so amazing. I was able to let them know what I wanted and they made it happen within the programs scope.

Customer Service is great and always super helpful. For the most part it is easy to use.

The app is terrible, calls drop every time, they don't connect half of the time, when I answer a call the patient doesn't hear me.

Ease of use and the accessibility of help when something goes wrong.

Mango has great customer service and is always there quickly to help.

I like being able to use my cell phone when I'm out of the office and still be able to contact patients. The app is very easy to navigate and it gets the job done.

It seemed like a great balance between price and features.

Very pleased, as a matter of fact, I have told several other offices about Mango Voice.

The call tree being just drag and drop was amazing. Very clear how calls would be handled.

When the software goes down, it's a pain. It struggled quite a bit when it was first implemented.

Sometimes calls drop or lines will not all receive the calls at once.

Easy to use app and like the ability to choose my own numbers.

Voice mails are readily available and you can track phone numbers if needed. Support help is always there if you need help as well.

Wait times with customer service are ridiculously long. I understand with remote work and shortage of staff all industries are facing this issue.

We were previously with Weave and had issues that were not resolved for weeks if not months at a time. Mango is easy to call or chat with and the service and resolutions are quick.

My experience has been amazing. I am always able to contact support with any questions  I have.

Mango is good I just wish they could be integrated with our scheduling system and sent appointment reminders automatically. Other than that they have great customer service and help you right away.

Easy to integrate into my work flow,  responsive support team.

Call drops and service outages, although rare they are disruptive when they occur.

Ease of use, good sound quality, good customer servuce and great value.

For the most part, it’s been fine - convenient and reliable, and I’ve appreciated quick responses to our questions regarding how best to add users and work remotely.

Most of the time, we don't even notice any change. When we do notice the changes, it is frustrating.

Overall the actual phones and online website to manage the phones works great.

The price point was much better than our previous VOIP telephone provider with much better software and customizable feature.

Integration process was easy to do. I like that I have the ability to listen to a voicemail from my email since the mobile app does not let you do this for the android version.

Every once in a while the phones go down for no reasons and require the phones to be rebooted. This tends to happen mostly on the main phone line.

The phones look and work great. They are easy to use and my staff loves them.

I didn't know there were so many more options to help manage calls and messaging. I really like the ease of use and options for usage.

I appreciate the snippets, I say a lot of repetitive things and this helps greatly.

I also l love that we can send and receive text messages through the software. The fax feature is really easy and I no longer have to walk to the fax machine.

Yealink phones are hard for people to use. Some came broken and service rep did not replace, he ignored us.

I like this app and was first introduced to it when I joined a technical support team. It is fast and reliable and has a nice interface which is easy to navigate.

I liked it because it has this great feature of integration with other software like google drive.

Love that it's user friendly and was very easy to set up. It is real easy to communicate with other team members.

Slack is refined, clean, and very user friendly. It integrates with many other tools in our stack and always offers a great experience.

The different channels help to keep conversations organized. The fun features make this instant messaging fun and add flair.

When te connection is down, the messages stay grey and after some minutes, they fail, so sometimes the internet connection come back and those failed messages are sent after the previous ones.

Overall, I'd say that once a company is used to the mechanisms and abilities of slack, it has the potential to do a lot of good. Once comfortable with it, it is quite efficient and enjoyable.

The best thing about Slack is the ease of use and the ability to communicate quickly and effectively across multiple teams/projects.

I love the feature that allows you to pin links to the header of a channel making it easy for others to access certain documents. In addition,  The Slackbot is a great help tool.

It's really useful, practical and easy to use. Great way to communicate and even fun because you can add your own emogi and use giphy.

It is super user friendly and able to navigate through the platform with ease. It has been money well spent and has helped our business flourish.

I recommend it to everyone I know. More people should use it! perhaps invest more on marketing so that it is more popular among crowds.

The best thing about this software is its easy to use and very useful functions. I love being able to select groups to notify or send announcements easy, essentially getting rid of email.

The only thing that I dislike is that I can easily get distracted by the notifications.

What is nice about slack is that you can have multiple channels based on what the communities interests are and that tagging people in messaging is really helpful.

After working in companies that used popular but non ideal instant messaging apps, having a solution as Slack for messaging the team is a lifesaver.

This software is the best source of communication because here are chatting opportunity is always free and reliable.

Allows superb enterprise-level communication. Integrates with other software seamlessly and allows productivity to be maximized.

It has been a great experience, and customer service is helpful and friendly. It is the perfect software to keep in touch given the difficulties of 2020.

Overall it's good, fast and very user friendly once you start using it you will love this app.

Webhooks are incredibly useful. Custom emojis are great for teams to develop a fun atmosphere.

From keeping message history to other basic necessities, Slack charged for a lot of it. Comparing it to Discord, it cannot compete.

Super light and easy to use interface. Integration services with Google apps (Calendar, Sheets, etc) are excellent and seamlessly integrated into the conversations.

I love the look and how it is comfortable in the eyes. Functional in all aspects especially the integration with other apps that we use like Time Doctor and Asana.

You can easily confuse groups your in and comment something to the wrong team ( I've done it on many occasions) and confused the heck out of some coworkers.

US Dollar

Your office is now available wherever and whenever you need it. With Mango Voice's enterprise-grade, cloud based, VoIP phone system, you can stay connected to customers, patients, and team members through great features like, Call & Text from your business phone number, Auto Reply SMS, Automated Missed Call SMS, Webphone Access and many more. 

Mango also integrates with your favorite PMS or PES, providing powerful tools like ScreenPop, Click 2 Call, and Smart Call Routing. If you have any questions about your Mango service, call our U.S.-based, in-house customer support for unmatched, old fashioned customer service. Call directly, text, start a live chat, email us, or even message us on Facebook or Instagram. Whatever is most convenient for you. Mango is here for you.

LongDescription

Call Transfer

Online Voice Transmission

Customizable Reports

SMS Messaging

Employee Directory

Voice Mail

Communication Management

Call Recording

Call Logging

Call Disposition

Call Routing

Mobile Access

Customizable Caller ID

Call Reporting

Call Conferencing

Caller ID

Activity Dashboard

Alerts/Notifications

Computer Telephony Integration

Reporting & Statistics

Fax Management

Chat/Messaging

Contact Database

Call Tracking

Call Monitoring

Third-Party Integrations

Callback Scheduling

Automated Attendant

Automatic Call Distribution

Call Center Management

Call Tracking Metrics

VoIP Connection

On-Demand Recording

Web browser (OS agnostic)

Visit us @ https://mangovoice.com/pricing for more pricing details.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

Mango Voice

Slack is a cloud-based project collaboration and team interaction tool designed to facilitate communication across organizations. The solution caters to various industries, including media, research, technology, education, financial services, retail, transport, and logistics.


Slack provides public channels for members across organizations to start conversations. Private channels enable interaction within smaller teams, and direct channels help send messages directly to colleagues.


Slack incorporates feeds from social media into the application and blends them with ongoing conversations in various channels. Files such as PDFs, images, documents, and spreadsheets can be shared via drag and drop.


Slack archives messages, notifications, files (as well as the contents of files) and projects, all of which can be searched for later. Slack allows users to customize their notifications and reduce their scope. All changes are reflected in the native applications available for iOS and Android.



Commenting/Notes

Milestone Tracking

Messaging

Surveys & Feedback

Meeting Management

Two-Way Audio & Video

Access Controls/Permissions

Activity Tracking

HIPAA Compliant

Activity/News Feed

Video Chat

SSL Security

Single Sign On

Project Planning/Scheduling

Project Management

Real Time Synchronization

Brainstorming

Calendar Management

Collaboration Tools

Full Text Search

Presentation Streaming

File Transfer

Group Management

Testing/QA Management

Audio / Video Conferencing

Audio Calls

Notes Management

Screen Sharing

Compliance Management

Real-Time Data

Discussions/Forums

Agile Methodologies

Two-Factor Authentication

Issue Management

Real-Time Notifications

Workflow Management

Real-Time Updates

Video Support

Percent-Complete Tracking

File Sharing

Traditional Methodologies

Multi-User Collaboration

Time & Expense Tracking

Authentication

Reporting/Project Tracking

Real-Time Chat

Billing & Invoicing

For Sales Teams/Organizations

Team Chat

Interaction Tracking

Two Way Audio & Video

Budget Management

Usage Tracking/Analytics

In-App Training

Prioritization

Remote Access/Control

Video Conferencing

Communications Management

Drag & Drop

Remote Support

Tagging

Archiving & Retention

Onboarding

Task Management

Live Chat

Document Management

@mentions

Search/Filter

Member Directory

Support Ticket Management

Contact Management

Multi-Channel Communication

Knowledge Base Management

For Small Businesses

Productivity Tools

Real-time Consumer-facing Chat

Content Delivery

Content Management

Reporting/Analytics

Screen Capture

Screen Recording

Audio Capture

Slack is available across three premium tiers with pricing based per user per month, outlined below:

Standard Plan: $6.67/user/month (billed annually) or $8.00/user/month (billed monthly)

Plus Plan: $12.50/user/month (billed annually) or $15.00/user/month (billed monthly)

Enterprise Grid: contact Slack for custom pricing details

Mango Voice vs Slack

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Product Demo & Screenshots

Advisor Recommendations & User Awards

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