Surpass 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Surpass

4.8

(128)

Pricing

Starting at $55.00 per month

About Surpass

Surpass is a library automation solution designed to help schools, museums, churches, public and corporate libraries manage patrons, catalogs, inventory, reports, books and more.

Key features of Surpass include resource collections, lost and found tracking, custom patron fields and due date calculations. The self-check functionality allows patrons to check-in/out and renew books based on requirements. Teams can create photo ID cards, import lists of patrons, assign groups and send email reminders or overdue notices.

Surpass Screenshots

Surpass Pricing and Plans

Starting price: $55.00 per month

Free Trial

Free Version

Congregational

$55.00

flat rate, per month

No plan information available

Small

$80.00

flat rate, per month

No plan information available

Large

$115.00

flat rate, per month

No plan information available

District

$130.00

flat rate, per month

No plan information available

Premier

$200.00

flat rate, per month

No plan information available

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Surpass Features

Popular features found in Catalog Management
Catalog Management
Content Library
Cross Selling Functionality
Database Publishing
Data Synchronization
Document Management
eCommerce Management
Inventory Management
Pricing Management
Product Comparison
Product Data Management
More features of Surpass
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Barcode Recognition
Barcode/Ticket Scanning
Barcoding/RFID
Church Libraries
Circulation Management
Content Management
Customizable Branding
Customizable Reports
Data Import/Export
Digital Asset Management
Equipment Tracking
Fee Collection
Full Text Search
Historical Reporting
Law Libraries
Online Catalog
OPAC
Patron Management
Periodicals Management
Private Libraries
Public Libraries
Records Management
Reporting & Statistics
Reservations Management
Reserve Shelf Management
Resource Management
School Libraries
Search/Filter
Self Check-In/Check-Out
Self Service Portal
Serials Management
Third-Party Integrations
User Management

Surpass User Reviews

Overall Rating

4.8

Ratings Breakdown

87%

11%

Secondary Ratings

Ease of Use

4.7

Value for money

4.8

Customer support

4.9

Functionality

4.7

Stephanie K.

Religious Institutions

11-50 employees

Used unspecified for more than 2 years

Reviewed March 2024

Valuable Resource for small libraries

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use and great support system when needed.

Cons:

Not much to not like. Can’t think of anything else.

Stacey F.

Verified reviewer

Education Management

201-500 employees

Used daily for less than 2 years

Reviewed December 2024

The Alliance for Children Smart Start Resource Center LOVES Surpass!

The customer service is excellent. The software and online catalog is simple to use. The online catalog projects a professional image and gives patrons a highly functional way to search, select, and place holds on materials.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Surpass is easy to use, flexible, and always improving. We have recommended this software to other non-profit lending libraries that have reached out to us to find out how we developed such an amazing catalog. We have to confess that we have very little to do with it...it is Surpass!

Cons:

Sometimes requested changes are not accommodated because we are a minority in the way we use Surpass (toy library for a non-profit rather than a traditional library). It can be difficult to navigate between functions (go from transactions to resource/patron, etc.), although this is improving.

Reasons for choosing Surpass

Ease of use, flexibility, beautiful catalog.

Reasons for switching to Surpass

Follett was not very flexible for meeting our needs and it was difficult to use.

Carol Jean J.

Verified reviewer

Libraries

201-500 employees

Used daily for less than 2 years

Review source

Reviewed June 2022

Surpass was the right choice for us.

The

Ratings Breakdown

Ease of use

Previously 5

Value for money

Previously 4

Customer support

Functionality

Previously 4

Pros:

The simple, colorful interface with the self check and OPAC were good for our retirement community.

Cons:

The hardest part is trying to get our residents confident in using the self check station.

Reasons for choosing Surpass

Simple interface and ability to edit the self check station and OPAC to fit our needs.

Donna D.

Verified reviewer

Libraries

2-10 employees

Used weekly for less than 2 years

Reviewed March 2025

Excellent for our Church library!

Exceptional customer service - [sensitive content hidden] has been hands on to help with questions and figuring out even the smallest of details to make the system work for our needs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to manuever site and implement our catalog. The web page is a nice addition for our patrons to search for titles within our listings and find out what is happening in our church library.

Cons:

N/A. Surpass Cloud has thought through everything to make this an excellent catalog for our use.

Reasons for switching to Surpass

A storm took out our system and we lost our entire catalog. In researching for new system, the cloud was very appealing and other features made this the best choice for us.

Vendor Response

Hi Donna, We're happy to hear that you are enjoying Surpass Cloud! I'm so glad that you are finding the program easy to use and that your patrons are enjoying the public catalog. I'm further pleased to hear that our support team has been so helpful in getting you adjusted to Surpass. Please don't hesitate to reach out as you continue getting settled. Thank you for taking the time to share your experience!

Replied March 2025

Sue E.

Verified reviewer

Education Management

11-50 employees

Used daily for less than 2 years

Reviewed October 2024

Surpass out performs other library cloud-based platforms

Our PK-8 private elementary school library used the non-cloud based Surpass system for 15-20 years. When we decided to move to a cloud based platform, we looked at two other vendors before deciding that Surpass was by far the best option.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I have used Surpass for the past fifteen months. Surpass is user friendly, intuitive, and easy to navigate. I have taught over thirty school volunteers to use this system with ease. I appreciate the prompt customer service when needed, either by phone or chat box. I can usually speak with a support person within five minutes.

Cons:

At this point, there is nothing that I like least about Surpass.

Reasons for choosing Surpass

Surpass was what we had before in the non-cloud option so moving to this one was fairly easy. It is intuitive, user friendly, and has superior customer service.

Vendor Response

Hi Sue, What a lovely review! We're thrilled to hear how satisfied you are with Surpass Cloud! We love hearing from our long-time clients who have moved over to Cloud, since we have done our best to make that migration process as smooth as possible. Thank you for taking the time to let others know about your experience with Surpass. We look forward to continuing to serve you and your team!

Replied October 2024

Larry S.

Verified reviewer

Religious Institutions

2-10 employees

Used daily for less than 2 years

Review source

Reviewed September 2025

Surpass Software Met Our Needs Cost Effectively

Our experience with Surpass Software has been very positive. We have had no problems. The learning curve was not high. Volunteers mastered the software quickly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Surpass Software was a perfect match for our organization to automate our 5000 book library. Our organization is run by volunteers. The process to enter the collection into Surpass was straightforward and easy to learn. The support staff was excellent and available as we learned the system. We have moved from only in building use of our library to publishing our database on the web, with our members able to search the database from any place on the internet. We highly recommend the Surpass software.

Cons:

We have had no problems implementing the software with the help of the support staff. The database being in the cloud made implementation quicker and more reliable.

Vendor Response

Hello Larry, Thank you for taking the time out of your day to leave us a review. We're so happy to hear that your experience getting set up with Surpass has been so positive! We do our very best to make the software as user-friendly as possible. We look forward to continuing to work with you!

Replied October 2025

Chris G.

Verified reviewer

Hospital & Health Care

201-500 employees

Used daily for more than 2 years

Reviewed August 2025

Great Software and Pleased!

Excellent! From implementation, administration, to end users everything has been top notch. As a CCRC our residents are our primary focus, and they're pleased!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's perfect for us. For the price it's a great value and support has been top notch! Management is simple as well as easy to customize.

Cons:

I honestly can't think of a con to the software. We've used alternatives in the past and Surpass exceeds everything we've used/trialed.

Vendor Response

Hi Chris, Thank you for taking the time to review our software. I'm pleased to hear that you (and your residents) are satisfied with your experience thus far! Please don't hesitate to reach our with any questions or concerns should anything come up. In the meantime, we're happy to have you with us!

Replied August 2025

Edward P.

Verified reviewer

Libraries

2-10 employees

Used daily for less than 12 months

Reviewed December 2024

Powerful Library Catalog

Surpass customer service and sales representatives have been extremely responsive and helpful. They clearly understand their complex software and are more than willing to resolve any issue that arises. They have a litany of YouTube videos that cover many of their features of their software, they are usually only about 3 minutes each making them easy to watch

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Surpass catalog is easy to use and is as good as far more expensive library systems.

Cons:

It does not show you one copy of a multivolume set but shows the user all copies as separate entries. I would like to see this changed to show the user only one book but with a list of all the volumes.

Vendor Response

Hi Edward, Thank you for taking the time to review our software. We greatly appreciate your feedback and are happy to hear that you find our software easy to use and our team knowledgeable. We also appreciate your critique of the volume management process and we will continue looking into this!

Replied December 2024

Kerri P.

Verified reviewer

Education Management

51-200 employees

Used daily for more than 2 years

Reviewed April 2025

Surpass support is the Best!

Surpass is a LMS that was easy to learn to use when I began 14 years ago. Surpass' support team has always been there to help me with any problem or question.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The quick, friendly Surpass customer support team is the best thing about Surpass. Questions are answered through their Chat within a few minutes each time. Or, if I would rather call, they are always available. Surpass is constantly using customer feedback to improve their product.

Cons:

It is hard for me to think of what I like least about Surpass. When there is a situation that could be improved, I can suggest a change.

Vendor Response

Hello Kerri, Thank you for taking the time to leave a review of your experience with Surpass. I'm thrilled to hear about your positive experiences with our support team. We try our best to deliver quick and friendly service, so it's wonderful that you feel we've been delivering on that goal!

Replied April 2025

Jennifer C.

Verified reviewer

Education Management

2-10 employees

Used weekly for less than 2 years

Reviewed September 2025

AMAZING PRODUCT AND TEAM BEHIND IT