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Home Health Software

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Axxess logo
 
Highly recommended by many hospice, private duty, and rehabilitation agencies, Axxess Agencycore by Axxess Technology is a valuable web-based medical solution that includes one-touch technology among its easy-to-use features.
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Highly recommended by many hospice, private duty, and rehabilitation agencies, Axxess Agencycore by Axxess Technology is a valuable web-based medical solution that includes one-touch technology among its easy-to-use features.
 
AxisCare logo
 
Established by home care professionals, AxisCare Home Care Software provides a system designed with the workflow of a private duty agency in mind. AxisCare provides a scheduling software solution that features a GPS Mobile App, automatic... Read More
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Established by home care professionals, AxisCare Home Care Software provides a system designed with the workflow of a private duty agency in mind. AxisCare provides a scheduling software solution that features a GPS Mobile App, automatic... Read More
 
Brightree Home Health and Brightree Hospice logo
 
Brightree Home Health and Brightree Hospice provides a combination of a native iPad point-of-care app and cloud-based back office software which allows post-acute care providers enforce standards and best practices to ensure quality... Read More
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Brightree Home Health and Brightree Hospice provides a combination of a native iPad point-of-care app and cloud-based back office software which allows post-acute care providers enforce standards and best practices to ensure quality... Read More
 
ClearCare logo
 
ClearCare offers a complete solution for private duty home care agencies that effectively manages the entire business, from client-facing functions to the back end. In addition to point of care capabilities, ClearCare also offers proprietary... Read More
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ClearCare offers a complete solution for private duty home care agencies that effectively manages the entire business, from client-facing functions to the back end. In addition to point of care capabilities, ClearCare also offers proprietary... Read More
 
Alora Home Health logo
 
Alora Home Health Software offers a completely integrated software solution for home health care agencies. The flexible system includes features like mobile access, scheduling, and billing.
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Alora Home Health Software offers a completely integrated software solution for home health care agencies. The flexible system includes features like mobile access, scheduling, and billing.

Call us for a free FastStart Consultation: +1 844 746 1795


 
MatrixCare logo
 
MatrixCare Home Care Solutions group (formerly Soneto), has focused on the needs of Home Care agencies since 1999, supporting more than 2,000 offices across the nation. Formerly known as Soneto, this web-based solution is designed... Read More
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MatrixCare Home Care Solutions group (formerly Soneto), has focused on the needs of Home Care agencies since 1999, supporting more than 2,000 offices across the nation. Formerly known as Soneto, this web-based solution is designed... Read More
 
TherapySync logo
 
TherapySync is a comprehensive solution for contract therapy companies. The software can be accessed via the cloud or as an offline version. TherapySync streamlines business processes by offering many useful applications for therapists... Read More
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TherapySync is a comprehensive solution for contract therapy companies. The software can be accessed via the cloud or as an offline version. TherapySync streamlines business processes by offering many useful applications for therapists... Read More
 
DeVero logo
 
DeVero's robust Point of Care application can be implemented standalone, or within a suite with Billing and Scheduling for a full operational solution. Web-based, we recommend it to medium-sized and large Home Health agencies.
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DeVero's robust Point of Care application can be implemented standalone, or within a suite with Billing and Scheduling for a full operational solution. Web-based, we recommend it to medium-sized and large Home Health agencies.
 
HEALTHCAREfirst logo
 
HEALTHCAREfirst offers cloud-based agency management solutions designed specifically for home health and hospice care. They offer tools to manage all facets of a home health and hospice business such as scheduling, patient care, clinical... Read More
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HEALTHCAREfirst offers cloud-based agency management solutions designed specifically for home health and hospice care. They offer tools to manage all facets of a home health and hospice business such as scheduling, patient care, clinical... Read More
 
Kinnser Agency Manager logo
 
Kinnser Agency Manager is a web-based solution that provides automatic medicare eligibility checks, claims submission tools and real-time dashboard. The solution also offers instant medi-span drug database screening, fast scheduling,... Read More
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Kinnser Agency Manager is a web-based solution that provides automatic medicare eligibility checks, claims submission tools and real-time dashboard. The solution also offers instant medi-span drug database screening, fast scheduling,... Read More

Call us for a free FastStart Consultation: +1 844 746 1795


 
CareVoyant logo
 
CareVoyant for Home Care is an integrated cloud-based solution offering intake, scheduling, clinical, point of care, billing, and HR. The system is suitable for home care agencies providing private duty nursing (Pediatric and Adult... Read More
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CareVoyant for Home Care is an integrated cloud-based solution offering intake, scheduling, clinical, point of care, billing, and HR. The system is suitable for home care agencies providing private duty nursing (Pediatric and Adult... Read More
 
Igea HHC logo
 
Igea HHC by Complia Health provides a web-based system ideal for home health agencies of all sizes. The highly scalable program is all-inclusive and can be configured for on or off-site location.
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Igea HHC by Complia Health provides a web-based system ideal for home health agencies of all sizes. The highly scalable program is all-inclusive and can be configured for on or off-site location.
 
ContinuLink logo
 
ContinuLink is a comprehensive web-based solution that is specifically designed to meet the needs of businesses in the home care industry. It's one of the only web-based solutions on the market today that can handle the complex billing... Read More
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ContinuLink is a comprehensive web-based solution that is specifically designed to meet the needs of businesses in the home care industry. It's one of the only web-based solutions on the market today that can handle the complex billing... Read More
 
McKesson Homecare logo
 
McKesson Homecare and McKesson Hospice offers a suite of integrated applications designed specifically for the various settings of the home health and hospice sector. The suite is best suited for hospice and homecare organizations... Read More
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McKesson Homecare and McKesson Hospice offers a suite of integrated applications designed specifically for the various settings of the home health and hospice sector. The suite is best suited for hospice and homecare organizations... Read More
 
Optima Hospice (formerly Hospicesoft) logo
 
Optima Hospice was designed for hospices and supports the unique needs of hospices of all sizes nationwide. Optima Hospice is a cloud-based solution offering a set of tools that encompass every aspect of the hospice, from charting... Read More
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Optima Hospice was designed for hospices and supports the unique needs of hospices of all sizes nationwide. Optima Hospice is a cloud-based solution offering a set of tools that encompass every aspect of the hospice, from charting... Read More

Call us for a free FastStart Consultation: +1 844 746 1795


 
Rosemark logo
 
Rosemark Home Care Management by Shoshana Technologies is an end-to-end software for organizations in the homecare industry. Not only does it offer the applications to keep track of patient information, billing and scheduling, Rosemark... Read More
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Rosemark Home Care Management by Shoshana Technologies is an end-to-end software for organizations in the homecare industry. Not only does it offer the applications to keep track of patient information, billing and scheduling, Rosemark... Read More
 
KanTime logo
 
User-friendly KanTime offers almost any functionality that a Home Health agency needs within an integrated, web-based suite. It's suitable for agencies of any size, including Hospice, Private Duty, and Therapy/Rehabilitation.
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User-friendly KanTime offers almost any functionality that a Home Health agency needs within an integrated, web-based suite. It's suitable for agencies of any size, including Hospice, Private Duty, and Therapy/Rehabilitation.
 
Suncoast logo
 
Suncoast Solutions is a comprehensive suite of software tools suitable for multiple service lines including hospice, home health, private duty and more. Suncoast is a cloud-based, patient-centric software which is able to capture... Read More
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Suncoast Solutions is a comprehensive suite of software tools suitable for multiple service lines including hospice, home health, private duty and more. Suncoast is a cloud-based, patient-centric software which is able to capture... Read More
 
therapyBOSS logo
 
Designed specifically for home health therapy staffing companies and therapists contracting with home health agencies, therapyBOSS is a complete and compliant solution from Pragma-IT that handles all business and clinical aspects of... Read More
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Designed specifically for home health therapy staffing companies and therapists contracting with home health agencies, therapyBOSS is a complete and compliant solution from Pragma-IT that handles all business and clinical aspects of... Read More
 
TheraTracker logo
 
TheraTracker by Turn Key Therapy is a complete home health therapy system designed specifically for home health therapy providers. This solution provides a host of features geared towards effectively managing the home health therapy... Read More
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TheraTracker by Turn Key Therapy is a complete home health therapy system designed specifically for home health therapy providers. This solution provides a host of features geared towards effectively managing the home health therapy... Read More

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Buyer's Guide

by Gaby Loria,
Market Research Associate
Last Updated: October 2, 2017


This healthcare market continues to grow as healthcare shifts from the hospital to the home. Like many healthcare professionals, these workers need to speed up patient encounters, while providing better care.

Providers also face the added challenge of being constantly on the move. Fortunately, home health agency software is designed to automate many of the day-to-day activities professionals encounter, including:

  • Admitting and monitoring new patients
  • Point of care documentation
  • Scheduling
  • Billing
  • Revenue cycle management
  • Claims processing 
  • Payroll processing
  • Administrative tasks

We've created this guide to help buyers better understand this software market and how to identify which systems will best meet their needs.

Here’s what we’ll cover:

Reviewers' Choice
What Is Home Health Software?
Common Features of Home Health Software
What Type of Buyer Are You?
Market Trends To Understand
Case Studies
Deployment Strategies
Recent Events You Should Know About

Reviewers' Choice

home health reviewers choice

 

Reviewers' Choice Products

AxisCare Brightree
DeVero Home Health Centre
MatrixCare FasterNotes

Our Reviewers’ Choice list shows the five highest user-rated software solutions for Home Health when adjusted for total number of reviews and recency of reviews.

If a software solution has more reviews, and more recent reviews, we value those ratings more highly than a product with fewer, older reviews. This is because is it much harder to get 100 five-star reviews than it is to get 10.

We also know that software vendors continually tweak and update their product, so we believe that more recent reviews tend to be more accurate.

To determine which products made the final cut, we looked at how users rated each solution's:

  • Overall performance,
  • Ease of use, and
  • Customer support

A solution can make the Reviewers' Choice top five in all three categories, or just one or two. All software solutions in the Reviewers' Choice have at least 10 reviews from real software users. The final products are listed in alphabetical order from left to right.

For more details on how we selected our Reviewers' Choice, read the full methodology.

What Is Home Health Software?

It generally includes features typical of most electronic health records (EHRs) to streamline the day-to-day clinical operations of providers. More specifically, these systems have been designed to automate nearly every process needed in home care—ranging from clinicals, or point-of-care records, to billing, scheduling and accounting.

Most systems are designed to take you through the Home Health Care Outcome & Assessment Information Set (OASIS) while keeping patient data secure and HIPAA-compliant.

Some systems offer unique features designed to meet the needs of specialty areas, such as physical therapy, occupational therapy, speech-language therapy or others. (For more information about software designed for other post-acute care settings, check out our long-term care and nursing home software guide and our assisted living software guide.)

Common Features of Home Health Software

Point of care Assists in conducting and capturing information from OASIS assessments and in determining a Plan of Care. Helps with completing HCFA-485 forms, OBQI reports and HHRG scoring. Stores notes from home aides, hospice, therapists and information on patients’ vitals. Functions include internal messaging, medication interaction checks, mobile device and telephony support and infusion therapy support. Also features signature capture, physician portal, ICD-9 database and HL-7 interface.
Billing Home health billing software manages eligibility verification, claim scrubbing and CMS-1500s. Includes case mix calculator and non-LUPA case adjustment. Functions include ERN posting and electronic remittances, secondary payer support, request for anticipated payment (RAP) support, collections management, billing services and UB-04 support.
Scheduling  Home health scheduling software manages the process of scheduling patients to ensure accuracy of daily calendars. Features include conflict alerts and wait lists.
Accounting Automates accounting procedures for agencies. Functions include payroll, general ledger, purchase orders, accounts payable and inventory control. Also handles bank reconciliation, accounts receivable, fixed asset management and budgeting/forecasting.
Human resources (HR) Assists in routine activities including healthcare provider background and security checks, tracking time and attendance and payroll. Handles I-9 forms, certification tracking and review management.
Customer relationship management (CRM) Helps coordinate care of patients across specialties, departments and locations, improving the impact of your referral program. Aids with correspondence related to wait lists for hospices with limited space and to donor management for organizations receiving charitable contributions.

Aide plan of care in Alora home health

Aide plan of care in Alora Home Health 

What Type of Buyer Are You?

Before evaluating software and lining up a formal comparison of systems, you’ll want to make sure you know what type of buyer you are, and which home health software vendors meet your needs. We’ve found almost all buyers fall into one of the four categories listed below:

Home care. These agencies provide care by licensed health workers—including registered nurses, licensed practical nurses and licensed therapists—to treat patients for illness or injury. The most important features of home care management software for these agencies will likely be the clinicals (also called point-of-care records) and scheduling features to help you monitor your patient census. Most agencies will also require applications such as human resources, accounting, billing and customer relationship management. Therefore, integrated suites are ideal for these buyers.

Hospice care. These organizations will often look for human resources and customer relationship management systems. These features help support communications with volunteers and philanthropic donors that help the organization either financially or with in-kind contributions. Human resources features are important for conducting tasks, such as background checks of workers, payroll and performance reviews. Some organizations may prefer software tailor-made for hospices; see our hospice software buyer's guide for those options.

Private duty. These buyers typically provide non-medical care and require software that can support billing to organizations other than Medicare. They oftentimes also require human resources, scheduling and accounting solutions.

Therapy/rehabilitation. Therapeutic care providers, such as speech therapists and physical therapists, often look to systems to help manage patient data and track therapy progress. Other common needs include ensuring compliance, scheduling, therapist productivity and managing accounts receivable.

Market Trends To Understand

Buyers should keep the following trends in mind when researching software. How a vendor fits within these trends can affect its viability.

Software as a Service (SaaS). The growth of cloud, or Web-based, computing practices has touched many industries and healthcare is definitely among them. Within healthcare, home care-centered agencies can appreciate the lower upfront costs of home healthcare software, monthly pricing model, lack of IT infrastructure and remote accessibility that Web-based applications can deliver.

Accessibility from mobile devices. Web-based home care solutions provide convenient access to patient data from mobile devices, such as an iPad, iPhone or Android. This improves your efficiency and reduces paperwork by helping you complete assessments directly at the point of care.

Quality assurance features. Given the prevalence of mobile devices, it can be increasingly important that a point-of-care system automatically generate a Health Care Financing Administration (HCFA) form following completion of an OASIS so that payment from Medicare is assured.

Case Studies

Kinnser Logo
Advanced RehabTrust, a Denton, TX-based home health agency, found themselves bogged down by billing errors and lengthy, inefficient workflows. The agency embarked on a search for a comprehensive software system that is up-to-date with regulatory and compliance concerns, features efficient billing and streamlines daily processes. After researching other systems, Advanced RehabTrust implemented Kinnser’s Agency Manager in August 2010.

In this case study, discover how Kinnser helped the agency reduce costs, completely eliminate billing mistakes, increase productivity and provide higher quality patient care.

Read it here: ”Case Study: How Advanced RehabTrust Improved Quality of Care with Kinnser.”

Deployment Strategies

When selecting a solution, buyers can choose to implement applications for specific tasks—known as standalone, best-of-breed home healthcare solutions. Or, they can go with an integrated system that has a full suite of tools to address all of their needs—such as accounting, billing, human resources and more.

Agencies also need to determine how they would like to access the system. For example, some systems are offered completely over the Internet as Web-based home health software systems. This is also referred to as a software-as-a-service (SaaS).

These SaaS systems are typically offered in a pay-as-you-go monthly or annual subscription and are hosted and maintained by the vendor. Other vendors offer on-premise solutions where users install and run the system from a server at your agency. It’s important to note that many vendors today offer both SaaS and on-site systems.

Recent Events You Should Know About

Home health market predicted to grow to $11 billion. A 2016 study by Stratistics MRC predicts the global home healthcare software and services market will be worth $11.2 billion by 2022. Factors contributing to this growth include the rising geriatric population and the number of products and services being developed to address their needs.

Homecare Homebase and Samsung team up. In December 2016, home health software vendor Homecare Homebase (HCHB) announced a collaboration with Samsung. HCHB’s platform will be available on more than 140,000 Samsung Galaxy Tab E tablets to help mobile users manage workflows, revenue and resources.

Home health market gets its own voice assistant tool. In December 2016, vendor Orbita released its Voice Experience Designer tool. Similar to the Amazon Echo voice platform, this tool leverages artificial intelligence and relies on voice commands to perform tasks. It is specifically designed to help home health patients by offering applications to monitor medication/treatment adherence, caregiver coordination, pain management and more.

 

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