--- title: "Best Hospice Software - 2026 Reviews & Pricing" description: "Find the best Hospice Software for your organization. Compare top Hospice Software systems with customer reviews, pricing, and free demos." source_url: "https://www.softwareadvice.com/home-health/hospice-comparison/" page_type: "subcategory" language: "en" --- [Home](https://www.softwareadvice.com/) / Hospice Software Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. # Best Hospice Software of 2026 Updated October 28, 2026 ## Hospice FAQs Software Advice advisors had 33 conversations with buyers about Hospice software between January 2025 and July 2026. These are the questions that came up most. - How do I choose the right Hospice software for my business? Choosing the right hospice software means checking that the tool covers clinical documentation, billing, patient records management, and scheduling, since a common theme in these conversations is that missing features in these areas create the most friction for teams. Buyers frequently mention the need to confirm whether the price includes all necessary functions, as unexpected add-on costs and high pricing are common concerns. Many teams also weigh how responsive customer support is, especially if they have struggled with slow or unhelpful assistance in the past. For smaller practices, ease of use and avoiding unnecessary complexity are additional priorities raised in advisor calls. - What is the best Hospice software for a small independent practice? For a small independent hospice practice, during advisor calls, buyers typically look for software that covers core needs like patient records management, scheduling, bill payment, and medical billing. Many buyers in these calls highlight challenges with high or increasing costs, unresponsive customer support, and the lack of key features such as clinical documentation and billing, so finding a system that addresses these issues is a priority. It is common for buyers to seek software that is easy to use for a small team and handles both billing and patient records without unnecessary extras or complexity. Answer based on 23 advisor calls - What should businesses watch out for when choosing Hospice software? When choosing hospice software, buyers should pay close attention to missing clinical documentation and billing features, as these are commonly flagged on advisor calls as gaps that can disrupt care and reimbursement. High or rising pricing is another area buyers frequently mention as a concern, especially for small businesses, which make up most calls in this category. Requests for scheduling and bill payment functions are especially common among medical practice and hospital and health care buyers, so it is important to confirm these tools match daily workflow needs. Cloud-based (also called Software as a Service or SaaS) deployment is the most discussed option and may influence access and ongoing costs. Many buyers also weigh the quality of customer support, as unresponsive service can delay issue resolution. Answer based on 26 advisor calls - What are common complaints about Hospice software? Advisor-call conversations show that buyers frequently mention high or rising pricing as a main complaint about hospice software. Many also describe overall dissatisfaction with their current tool, pointing to missing clinical documentation and billing features as a recurring friction. Unresponsive or unhelpful customer support is another theme teams raise when looking to switch tools. Answer based on 16 advisor calls - What is the difference between Hospice software and a general EMR? Hospice software is tailored for hospice and end-of-life care organizations, while general electronic medical records (EMR) systems are built for broad medical practices without hospice-specific tools. In advisor calls, buyers often point out that hospice software combines EMR functions with features like medical billing, scheduling, and patient records management designed for hospice workflows, which are less prominent in standard EMR options. A common challenge buyers mention is missing clinical documentation and billing capabilities specific to hospice care when using general EMR systems. Hospice software also tends to focus less on features like e-prescribing or telemedicine, which buyers frequently request for general EMR but not for hospice care. Answer based on 26 advisor calls - How does Hospice software handle clinical charting, e-prescribing, and patient records? Hospice software gives teams a way to create and store digital patient records, often referred to as electronic medical records (EMR) or electronic health records (EHR). Buyers our advisors talk to also want tools for managing different types of patient records, such as scanned documents, billing info, and scheduling details, all in one place. Answer based on 10 advisor calls - How much does Hospice software cost? Most hospice software is sold for a flat monthly price, and when speaking with our advisors, buyers most often land between $1,000 and $2,500 per month. Some teams are quoted per-user rates, with a median of $65 and a typical range from $65 to $92 per user each month. About half of buyers are also quoted a one-time setup fee, usually between $4,375 and $5,000. A common consideration is whether the quoted price includes all needed features or if add-ons will raise the total cost. Answer based on 27 advisor calls - What features should Hospice software include? Buyers we've talked to say the most important features for hospice software are patient records management, medical billing, and scheduling. Electronic medical records (EMR) or electronic health records (EHR) tools are a priority for tracking patient information securely. Many buyers also want bill payment features to handle outstanding payments, alongside tools for organizing both digital and paper records. Answer based on 26 advisor calls - What is Hospice software and what does it do? Hospice software helps medical facilities that offer palliative care manage administrative work, patient records, billing, and scheduling in one system. Buyers frequently tell our advisors that this software is used to securely handle electronic health records (EHR), track patient information, assign staff schedules, and process medical billing and payments for hospice services. Answer based on 26 advisor calls On this page 1. Popular Comparisons 2. Buyers Guide 3. Frequently Asked Questions 4. Related Software Filter products 34 results ### Compare Products Showing 1 - 25 of 34 products #### Company Size - Self-Employed - 2-10 - 11-50 - 51-200 - 201-500 - 501-1000 - 1000+ #### Pricing Options - $$$$$ - $$$$$ - $$$$$ - $$$$$ - $$$$$ ### Compare Products Sort by **Recommendations**: Sorts listings by the number of recommendations our advisors have made over the past 30 days. Our advisors assess buyers’ needs for free and only recommend products that meet buyers’ needs. Vendors pay Software Advice for these referrals. **Reviews**: Sorts listings by the number of user reviews we have published, greatest to least. **Average Rating**: Sorts listings by overall star rating based on user reviews, highest to lowest. **Alphabetically (A-Z)**: Sorts listings by product name from A to Z. ### [Careficient](/home-health/careficient-profile/) - Overall rating: 4.5/5 - Reviews: 59 - Starting price: $995.00 - Free trial: Not available - Free demo: Not available #### Overview Careficient is a leading provider of EMR solutions dedicated to empowering healthcare agencies with innovative and intuitive software. With a deep understanding of the healthcare [Read more](/home-health/careficient-profile/) #### Features ##### Best rated features - Time Tracking by Client: 5/5 - Calendar Management: 5/5 - Invoice Management: 5/5 - Client Management: 5/5 ##### Worst rated features - Patient Records Management: 2/5 - Employee Management: 4/5 - Credential Management: 4/5 - Document Management: 4/5 [See all features](/home-health/careficient-profile/#key-features) --- ### [Alora Home Health](/product/2085-Alora-Homecare-Software/) - Overall rating: 4.5/5 - Reviews: 160 - Starting price: $295.00/month - Best for: Customer support - Free trial: Not available - Free demo: Not available #### Overview Alora Home Health is an all-in-one software solution that streamlines the management of home health care agencies. This comprehensive platform integrates clinical, operational, and [Read more](/product/2085-Alora-Homecare-Software/) #### Features ##### Best rated features - Monitoring: 5/5 - Automated Scheduling: 5/5 - Assessment Management: 5/5 - Real-Time Reporting: 5/5 ##### Worst rated features - Payroll Management: 3.7/5 - Activity Dashboard: 4/5 [See all features](/product/2085-Alora-Homecare-Software/#key-features) --- ### [Footprints](/product/135358-footprints/) - Overall rating: 3.8/5 - Reviews: 14 - Free trial: Available - Free demo: Not available #### Overview Footprints provide EMR software for small to midsize companies in the Hospice industry, as well as multiple location hospice service providers. This system offers a full suite of [Read more](/product/135358-footprints/) #### Features ##### Best rated features - Automated Scheduling: 5/5 - Workflow Management: 5/5 - Bereavement Management: 5/5 - Reminders: 5/5 ##### Worst rated features - Care Plan Management: 1/5 - Reporting & Statistics: 2/5 - Self Service Portal: 3/5 - Billing & Invoicing: 3/5 [See all features](/product/135358-footprints/#key-features) #### Pricing ##### Basic - Price: Custom - Pricing available upon request [See full pricing details](/product/135358-footprints/#pricing-and-plans) --- ### [Hospice Tools](/home-health/hospice-tools-emr-profile/) - Overall rating: 4.7/5 - Reviews: 166 - Starting price: $65.00/month - Best for: Small businesses - Free trial: Available - Free demo: Not available #### Overview Hospice Tools EMR, Our award-winning, CHAP Verified EMR is designed specifically for hospice and palliative care. Features include: HOPE Dashboard with visibility into what [Read more](/home-health/hospice-tools-emr-profile/) #### Features ##### Best rated features - Medication Management: 5/5 - File Sharing: 5/5 - Real-Time Reporting: 5/5 - Automated Scheduling: 5/5 ##### Worst rated features - Meal/Nutrition Management: 3.2/5 [See all features](/home-health/hospice-tools-emr-profile/#key-features) #### Pricing ##### Hospice Tools EMR, HospiCRM, & TimeKeeper modules - Price: $65.00/month - Our award winning CHAP Verified EMR Hospice Tools EMR includes Palliative & Professional services, ##### eBilling Software & Service - Price: Custom - Pricing available upon request - Get Paid More, Faster. Full-service hospice billing from a team of hospice billing [See full pricing details](/home-health/hospice-tools-emr-profile/#pricing-and-plans) --- ### [Axxess Hospice](/home-health/axxess-hospice-profile/) - Overall rating: 4/5 - Reviews: 1 - Starting price: $1,200.00 - Free trial: Not available - Free demo: Not available #### Overview Axxess Hospice is a comprehensive and innovative solution designed to meet the unique needs of hospice professionals. Focused on enhancing the quality of care while streamlining [Read more](/home-health/axxess-hospice-profile/) --- ### [Curantis Solutions](/home-health/curantis-profile/) - Overall rating: 4.3/5 - Reviews: 3 - Free trial: Not available - Free demo: Not available #### Overview Curantis is a cloud-based solution for hospice and palliative caregivers. As a comprehensive real-time platform, it is designed to help caregivers improve the patient experience [Read more](/home-health/curantis-profile/) --- ### [CareSmartz360](/home-health/caresmartz360-profile/) - Overall rating: 4.8/5 - Reviews: 191 - Starting price: $10.00/month - Best for: Value for money - Free trial: Not available - Free demo: Not available #### Overview CareSmartz360 is an AI-powered, all-in-one home care management and EVV solution built to support large and enterprise home care agencies operating in complex regulatory [Read more](/home-health/caresmartz360-profile/) #### Features ##### Best rated features - Monitoring: 5/5 - Task Scheduling: 5/5 - Reminders: 5/5 - Automated Scheduling: 5/5 ##### Worst rated features - Forms Management: 3/5 - Third-Party Integrations: 4/5 [See all features](/home-health/caresmartz360-profile/#key-features) --- ### [Jotform](/market-research/jotform-profile/) - Overall rating: 4.7/5 - Reviews: 2,933 - Starting price: $0.00/month - Best for: Enterprise businesses - Free trial: Not available - Free demo: Not available #### Overview Jotform is a cloud-based form automation solution that enables users to publish online forms and record customer responses. It helps users to generate leads, collect order [Read more](/market-research/jotform-profile/) ##### What users love - Quick, flexible form building - User-friendly and intuitive interface - Extensive branding and design options ##### To take in mind - Expensive plans and feature limits - Slow and limited support channels - Email delivery and notification issues #### Features ##### Best rated features - Job Management: 5/5 - Text Editing: 5/5 - Proposal Generation: 5/5 - Booking Management: 5/5 [See all features](/market-research/jotform-profile/#key-features) --- ### [FireNote](/home-health/firenote-profile/) - Overall rating: 5/5 - Reviews: 6 - Starting price: $75.00/month - Free trial: Not available - Free demo: Not available #### Overview IT'S A FACT! Clinical Users Prefer FireNote. And why wouldn't they? The interface is easy to use. There's no need to have a patient open in multiple tabs to get information. No [Read more](/home-health/firenote-profile/) #### Features ##### Best rated features - Task Management: 5/5 - Document Storage: 5/5 - Electronic Signature: 5/5 - Billing & Invoicing: 5/5 [See all features](/home-health/firenote-profile/#key-features) --- ### [Daycenta](/long-term-care/dayacenta-profile/) - Overall rating: 4.3/5 - Reviews: 3 - Starting price: $99.00/month - Free trial: Available - Free demo: Not available #### Overview Carecenta offers a wide range of advanced features to enhance the management software experience for various healthcare agencies, including skilled and non-skilled or private duty [Read more](/long-term-care/dayacenta-profile/) #### Features ##### Best rated features - Reporting & Statistics: 5/5 - Home Health Care Management: 5/5 - HIPAA Compliant: 5/5 - Appointment Management: 5/5 ##### Worst rated features - Billing & Invoicing: 3/5 - Activity Dashboard: 3/5 - Claims Management: 3/5 - Task Management: 4/5 [See all features](/long-term-care/dayacenta-profile/#key-features) #### Pricing ##### Basic - Price: $99.00/month [See full pricing details](/long-term-care/dayacenta-profile/#pricing-and-plans) --- ### [Forcura ](/medical/forcura-profile/) - Overall rating: 4.5/5 - Reviews: 15 - Starting price: $500.00/month - Free trial: Not available - Free demo: Not available #### Overview Forcura is a cloud-based health care workflow and care coordination solution. Key features include intake and referral management, document management, scan captures, customized [Read more](/medical/forcura-profile/) #### Features ##### Best rated features - File Conversion: 5/5 - Offline Access: 5/5 - HIPAA Compliant: 5/5 - Document Storage: 4.3/5 ##### Worst rated features - Electronic Signature: 1/5 - Mobile Access: 1/5 - Task Management: 3/5 - Document Generation: 3.5/5 [See all features](/medical/forcura-profile/#key-features) --- ### [GEHRIMED](/long-term-care/gehrimed-profile/) - Overall rating: 4.4/5 - Reviews: 22 - Starting price: $450.00/month - Free trial: Available - Free demo: Not available #### Overview GEHRIMED is the leading ONC-certified electronic health record (EHR) platform specifically designed for long-term/post-acute care (LTPAC) practitioners and multi-provider, [Read more](/long-term-care/gehrimed-profile/) #### Features ##### Best rated features - HIPAA Compliant: 5/5 - Patient Records Management: 5/5 - Charting: 5/5 - EMR/EHR: 5/5 [See all features](/long-term-care/gehrimed-profile/#key-features) #### Pricing ##### Basic - Price: $450.00/month [See full pricing details](/long-term-care/gehrimed-profile/#pricing-and-plans) --- ### [Synergy EMR](/home-health/healthcare-assistant-profile/) - Overall rating: 3/5 - Reviews: 2 - Starting price: $99.00/month - Free trial: Not available - Free demo: Not available #### Overview Synergy EMR (Electronic Medical Records) is a web-based healthcare records management solution for small, midsize and large home health agencies, post-acute care providers, and [Read more](/home-health/healthcare-assistant-profile/) --- ### [Crescendo](/product/2596-crescendo/) - Overall rating: 2.9/5 - Reviews: 5 - Starting price: $3,200.00/month - Free trial: Not available - Free demo: Available #### Overview Crescendo is a cloud-based home health solution that integrates patient information across home health, hospice and private duty and helps users maintain patient-centric electronic [Read more](/product/2596-crescendo/) #### Pricing ##### Basic - Price: $3,200.00/month [See full pricing details](/product/2596-crescendo/#pricing-and-plans) --- ### [Suncoast](/home-health/suncoast-solutions-profile/) - Overall rating: 3.8/5 - Reviews: 13 - Free trial: Not available - Free demo: Not available #### Overview Suncoast develops Hospice EMR software solutions for agencies across the US. Suncoast enables the business of caring and has earned the trust of some of the largest and most [Read more](/home-health/suncoast-solutions-profile/) #### Features ##### Best rated features - Document Storage: 5/5 - Charting: 5/5 - HIPAA Compliant: 5/5 - Compliance Management: 5/5 ##### Worst rated features - Claims Management: 1/5 - Medication History: 1/5 - Patient Intake: 1/5 - Volunteer Management: 1/5 [See all features](/home-health/suncoast-solutions-profile/#key-features) --- ### [mumms Software](/product/144100-hummingbird/) - Overall rating: 4.1/5 - Reviews: 28 - Free trial: Available - Free demo: Not available #### Overview Hospice Software Built for Hospice, Not Adapted From Somewhere Else For over 35 years, mumms® Software has been built exclusively for hospice and palliative care, delivering [Read more](/product/144100-hummingbird/) #### Features ##### Best rated features - Billing & Invoicing: 5/5 - Customizable Forms: 5/5 - Volunteer Management: 5/5 - Patient Records Management: 5/5 ##### Worst rated features - Scheduling: 4/5 [See all features](/product/144100-hummingbird/#key-features) #### Pricing ##### Contact mumms for pricing information. - Price: Custom - Pricing available upon request [See full pricing details](/product/144100-hummingbird/#pricing-and-plans) --- ### [KanTime](/medical/kantime-profile/) - Overall rating: 3.7/5 - Reviews: 27 - Starting price: $0.01/year - Free trial: Not available - Free demo: Not available #### Overview KanTime Healthcare Software is an American based healthcare technology company that is the fastest-growing post-acute software provider in the nation with over 912,000 patients, [Read more](/medical/kantime-profile/) #### Features ##### Best rated features - HIPAA Compliant: 4.2/5 - Patient Records Management: 4/5 - Compliance Tracking: 4/5 - Compliance Management: 3.7/5 ##### Worst rated features - Billing & Invoicing: 2/5 - Mobile Access: 2.6/5 - Claims Management: 3/5 - Electronic Signature: 3.3/5 [See all features](/medical/kantime-profile/#key-features) --- ### [MatrixCare Home Health & Hospice](/home-health/matrixcare-home-health-and-hospice-profile/) - Overall rating: 4.2/5 - Reviews: 258 - Starting price: $2,000.00/month - Best for: Small businesses - Free trial: Not available - Free demo: Not available #### Overview Designed for clinicians by clinicians, MatrixCare’s award winning, best in KLAS post-acute EHR software works across home health, hospice, private duty, palliative care, skilled [Read more](/home-health/matrixcare-home-health-and-hospice-profile/) #### Features ##### Best rated features - Real-Time Reporting: 5/5 - HIPAA Compliant: 5/5 - Claims Management: 5/5 - API: 5/5 ##### Worst rated features - Electronic Signature: 3/5 [See all features](/home-health/matrixcare-home-health-and-hospice-profile/#key-features) --- ### [myUnity](/home-health/devero-hh-profile/) - Overall rating: 4.1/5 - Reviews: 143 - Free trial: Not available - Free demo: Not available #### Overview Netsmart myUnity® is an EHR purpose-built for the full post-acute care continuum, with one patient record shared across home health, hospice, palliative care, personal care, [Read more](/home-health/devero-hh-profile/) #### Features ##### Best rated features - API: 5/5 - Patient Intake: 5/5 - Document Storage: 5/5 - HIPAA Compliant: 4.6/5 ##### Worst rated features - Client Management: 1/5 - Compliance Management: 1.7/5 - Search/Filter: 3/5 - Electronic Signature: 3.5/5 [See all features](/home-health/devero-hh-profile/#key-features) --- ### [Homecare Homebase](/home-health/homecare-homebase-profile/) - Overall rating: 2.9/5 - Reviews: 55 - Starting price: $1.00one time - Free trial: Not available - Free demo: Not available #### Overview Homecare Homebase is a cloud-based automation solution for home-based care agencies. The solution provides real-time data exchange and communication between field staff, office and [Read more](/home-health/homecare-homebase-profile/) #### Features ##### Best rated features - Monitoring: 5/5 - Reminders: 5/5 - Customizable Reports: 5/5 - Reporting & Statistics: 5/5 ##### Worst rated features - Patient Records Management: 1/5 - Payroll Management: 2/5 - Bereavement Management: 2/5 [See all features](/home-health/homecare-homebase-profile/#key-features) --- ### [TynetOnline](/crm/tynet-emr-profile/) - Overall rating: 5.0/5 - Reviews: 26 - Free trial: Available - Free demo: Not available #### Overview Tynet EHR is an integrated software and agency management application that empowers Care in the Home professionals with the tools they need to improve patient care. Our cloud-based [Read more](/crm/tynet-emr-profile/) #### Pricing ##### Basic - Price: Custom - Pricing available upon request [See full pricing details](/crm/tynet-emr-profile/#pricing-and-plans) --- ### [StoriiCare](/patient-case-management/sotriicare-profile/) - Overall rating: 4.8/5 - Reviews: 50 - Free trial: Not available - Free demo: Not available #### Overview StoriiCare is an EHR and care management platform for adult day care centers, assisted living/residential providers and home health care agencies. Trusted by 300+ care providers [Read more](/patient-case-management/sotriicare-profile/) #### Features ##### Best rated features - Patient Intake: 5/5 - Client Management: 5/5 - Assessment Management: 5/5 - Care Plan Management: 5/5 [See all features](/patient-case-management/sotriicare-profile/#key-features) --- ### [Trella](/bi/trella-health-profile/) - Overall rating: 4.6/5 - Reviews: 134 - Best for: Reporting/Analytics - Free trial: Not available - Free demo: Not available #### Overview The leading CRM and Market Insights platform for post-acute providers and suppliers. Designed for the fast-paced needs of healthcare, Trella Health empowers organizations with [Read more](/bi/trella-health-profile/) #### Features ##### Best rated features - Reporting/Analytics: 4.5/5 - Customizable Reports: 4.5/5 - Data Visualization: 4.3/5 - Dashboard: 4.3/5 [See all features](/bi/trella-health-profile/#key-features) --- ### [Qualis](/product/497082-Qualis/) - Overall rating: 4.8/5 - Reviews: 9 - Free trial: Not available - Free demo: Not available #### Overview Qualis provides end-to-end DME management designed for hospice, palliative, and PACE providers. The combination of expert services and technology helps organizations handle DME [Read more](/product/497082-Qualis/) #### Features ##### Best rated features - HIPAA Compliant: 5/5 - Real-Time Reporting: 5/5 - Chat/Messaging: 5/5 - Alerts/Notifications: 5/5 ##### Worst rated features - Care Plan Management: 3.7/5 [See all features](/product/497082-Qualis/#key-features) --- ### [SHP for Hospice](/home-health/shp-for-hospice-profile/) - Overall rating: 5/5 - Reviews: 1 - Starting price: $1,000.00/month - Free trial: Not available - Free demo: Not available #### Overview SHP for Hospice is a web-based, automated, real-time data solution that helps businesses manage quality performance and meet the CMS conditions of participation (CoPs). [Read more](/home-health/shp-for-hospice-profile/) #### Features ##### Best rated features - Reporting & Statistics: 5/5 - Quality Assurance: 5/5 - Real-Time Reporting: 5/5 - Compliance Management: 5/5 ##### Worst rated features - Care Plan Management: 4/5 [See all features](/home-health/shp-for-hospice-profile/#key-features) --- 1 [2](https://www.softwareadvice.com/home-health/hospice-comparison/?__ai_markdown=true&page=2) ## Popular Comparisons [ Alora Home Health vs MatrixCare Home Health & Hospice ](https://www.softwareadvice.com/compare/2085-Alora-Homecare-Software/vs/127741-matrixcare-home-health-and-hospice/)[ Careficient vs Hospice Tools ](https://www.softwareadvice.com/home-health/careficient-profile/vs/hospice-tools-emr/)[ StoriiCare vs myUnity ](https://www.softwareadvice.com/home-health/devero-hh-profile/vs/sotriicare/)[ CareSmartz360 vs Homecare Homebase ](https://www.softwareadvice.com/home-health/caresmartz360-profile/vs/homecare-homebase/) In recent years, the health care industry has been revolutionized by software designed to help organizations manage their processes. With the days of paper records increasingly confined to the past, health care professionals can now capture, track and analyze all their critical data with software tools—enabling them to find efficiencies, boost savings and improve the quality of the care they deliver. Hospices are no exception to this trend: Today specialized software exists, designed to meet the very particular needs of this important sector of the health care industry. This guide will help prospective buyers learn more about hospice software. In it, we’ll cover: [What Is Hospice Software?](#WhatIsHospiceSoftware) [Common Functionality of Hospice Software](#CommonFunctionalityofHospiceSoftware) [Deployment Models](#DeploymentModels) [Benefits of Hospice Software](#BenefitsofHospiceSoftware) [Industry Trends](#IndustryTrends) ## What Is Hospice Software? Hospice software is a more specialized subset of [general home health charting and billing](https://www.softwareadvice.com/home-health/) solutions. Hospices must strike a balance between running a business smoothly and effectively and delivering quality care with compassion. Here, finding efficiencies is crucial: The less time spent wrangling clinical, financial and administrative data, the more time hospice staff will have to dedicate to looking after patients. By capturing and consolidating all that administrative data and making it accessible to managers and administrators, hospice software can play a key role in achieving these goals. With your records and analytics centrally stored and accessible via a few clicks of a mouse, more energy and time can be dedicated to patients. It is especially important for hospice agencies to invest in software that allows users to easily access end-of-life documentation, such as advance directives and Physician Orders for Life-Sustaining Treatment (POLST). Many patients have prepared this type of documentation, embracing the idea that this may help them carry out their final days on their own terms and free from unwanted or invasive life-sustaining medical measures. In a recent survey of health care professionals who work in medical practices and senior care centers, Software Advice researchers found the greatest percentage of respondents feel software is a much more effective storage method than paper records for end-of-life decision documents. ## Common Functionality of Hospice Software Hospice processes are very complex, and software can be correspondingly rich in features. At its core, however, it should cover these areas of functionality, if your organization is to benefit from the advantages technology can bring: | Feature | Description | | --- | --- | | Clinical | Essentially a hospice EMR, clinical functionality helps simplify clinical processes with tools for managing the documentation of patient care, administering medication, automating alerts and calculating risk assessments, among other capabilities. | | Billing | Provides tools for managing all aspects of payment, including payroll reporting, Medicare tracking, billing compliance and revenue cycle management. | | Scheduling | Grants access to employee and patient data to improve the efficiency of scheduling tasks, clinicians, personnel and other resources. Also comes with reminders and an overall view of schedules. | | Reporting and analytics | Gives users fast insights into the complexities of business revenue and expenses—such as billing, inventory, sales, cost of care and key business metrics. Central dashboards give insight and aid with decision-making. | | Staff management | Enables managers to keep tabs on staff via time- and absence-tracking tools. | | Volunteer tracking | Allows administrators to manage volunteer hours and create schedules for them. | | Custom forms | Generates customizable forms for a variety of documentation needs, including: Medicad waivers, consent forms, assessments, dietary plans, social service paperwork and more. | --- ## Deployment Models Hospice software can be cloud-based or installed on-premise. Cloud-based products have the advantage of simplicity: There is no software to install, updates run automatically and IT staff are not required to manage the technical specifics. In addition, cloud products are flexible. Critical data is accessible at all times on all Internet-enabled devices, such as laptops, iPads and Android tablets—which enables hospice workers to bring the system with them as they visit patients in their rooms, or to access vital information after hours in case of emergency. By contrast, on-premise versions can allow administrators more control over the system, but they also require more maintenance, and typically do not offer the advantage of mobility. ## Benefits of Hospice Software A dedicated hospice solution has many benefits, some of which include: **Vast reduction of waste and inefficiency.** Software enables hospices to drastically reduce paper usage, while benefiting from the efficiencies of automation and streamlined access to critical information. Maintaining up-to-date records is simplified, as is the process of making sure the organization adheres to compliance standards. Meanwhile, with less time spent on administrative procedures, staff are liberated to dedicate more time to patient care, thus boosting morale. **Improved reporting.** The reporting and analytics tools included in software collect information from patient forms and display key performance metrics in accessible dashboards. This gives managers fast insight into standards of care in their organization, as well as into questions related to business performance. Meanwhile, reports that once took a long time to prepare manually can now be generated quickly and efficiently—with a reduced likelihood of human error. Greater security. Hospice software is usually more secure than paper records for storing sensitive patient information. Paper-based documentation may get stolen or misplaced. On the other hand, software provides layers of security that prevent breaches of patient data, such as encryption and role based access control. ## Industry Trends **Customer relationship automation.** Some hospice agencies are seeking a solution to help them scale their operations in addition to managing their day-to-day clinical and financial workflows. This is why vendors are starting to introduce [customer relationship management (CRM)](https://www.softwareadvice.com/crm/) tools as stand-alone, add-on or integrated applications. These help agencies manage contacts and identify the top referring health care providers in a client’s market so valuable referral sources can be targeted for outreach. **Mobile integration.** It’s very important for care takers to make patients feel as comfortable as possible, but it can be difficult to do so when they’re typing in health information on a desktop computer. For this reason, vendors are enabling their software to integrate with mobile devices, such as tablets and smartphones. These devices are less obtrusive, allowing staff to have more face time with patients while still fulfilling documentation requirements. ### Related Hospice Software - [Assisted Living Software](https://www.softwareadvice.com/long-term-care/assisted-living-comparison/) - [Home Care Software](https://www.softwareadvice.com/category/4779-home-care/) - [Home Health Care Software](https://www.softwareadvice.com/home-health/) - [Human Services Software](https://www.softwareadvice.com/human-services/) - [Long Term Care Software](https://www.softwareadvice.com/long-term-care/) - [Nursing Home Software](https://www.softwareadvice.com/nursing-home/) - [Occupational Health Software](https://www.softwareadvice.com/medical/occupational-health-comparison/) - [Patient Case Management Software](https://www.softwareadvice.com/patient-case-management/)