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Alora Home Health

Alora Home Health Software is a cloud-based, mobile-ready, solution designed to help manage all aspects of a home health care agency, including the clinical, operational, and financial components. As an all-in-one system, optimiz...Read more about Alora Home Health

4.6 (143 reviews)

42 recommendations

Daycenta

Carecenta offers a wide range of advanced features to enhance the management software experience for various healthcare agencies, including skilled and non-skilled or private duty home care agencies, home infusion, and nursing age...Read more about Daycenta

4.5 (2 reviews)

25 recommendations

Careficient

Careficient is a CHAP & ACHC verified EMR software solution for Home Health, Hospice and Home Care agencies. Careficient delivers compliance-first solutions that accelerate company growth by creating agency-wide efficiencies that ...Read more about Careficient

4.4 (44 reviews)

9 recommendations

CareSmartz360

CareSmartz360 is the trusted all-in-one home care management and EVV solution for agencies of all sizes. With its comprehensive features, such as point-of-care documentation, scheduling, electronic visit verification, multi-payer...Read more about CareSmartz360

4.7 (135 reviews)

4 recommendations

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Hummingbird

Hummingbird is a web-based billing and clinical EMR for hospice and palliative care agencies. Its user-friendly design, workflow, and smart automations save time and costs while staying compliant, reducing errors, and elevating qu...Read more about Hummingbird

4.0 (27 reviews)

3 recommendations

Curantis

Curantis is a cloud-based solution for hospice and palliative caregivers. As a comprehensive real-time platform, it is designed to help caregivers improve the patient experience while adhering to high compliance standards. Curanti...Read more about Curantis

4.3 (3 reviews)

3 recommendations

Footprints

Footprints provide EMR software for small to midsize companies in the Hospice industry, as well as multiple location hospice service providers. This system offers a full suite of functionality with a point of care, billing, schedu...Read more about Footprints

3.8 (14 reviews)

2 recommendations

myUnity Home Care & Hospice

Netsmart myUnity Home Health and Hospice EHR (formerly DeVero) is a cloud-based, clinical point-of-care system that is intuitive, compliant and user friendly. The system supports all post-acute service lines, including home health...Read more about myUnity Home Care & Hospice

4.3 (118 reviews)

1 recommendations

Hospice Tools

The Hospice EMR Built for Teams Like Yours! Hospice Tools EMR is one of the only EMRS to be awarded the CHAP VERIFIED seal! Hospice Tools helps teams like yours succeed by delivering a complete hospice software solution built fr...Read more about Hospice Tools

4.7 (115 reviews)

1 recommendations

KanTime

KanTime Healthcare Software is an American based healthcare technology company that is the fastest-growing post-acute software provider in the nation with over 912,000 patients, 210,000 users, $12.9 billion in processed claims, an...Read more about KanTime

3.6 (24 reviews)

1 recommendations

Jotform

Jotform is a cloud-based form automation solution that enables users to publish online forms and record customer responses. It helps users to generate leads, collect order payments, conduct customer surveys, manage job application...Read more about Jotform

MatrixCare Home Health & Hospice

Designed for clinicians by clinicians, MatrixCare’s award winning, best in KLAS post-acute EHR software works across home health, hospice, private duty, palliative care, skilled nursing facilities and more. With firsthand home hea...Read more about MatrixCare Home Health & Hospice

Trella Health Marketscape

Trella Health Marketscape is the only full-featured home health marketing analytics suite that helps providers improve clinical and financial outcomes, attract more patients and grow their revenues. It is a marketing and analytics...Read more about Trella Health Marketscape

Sumac

Manage your entire nonprofit with a single CRM! Choose the Add-on options you need to get a complete solution for your nonprofit: Donations, Case Management, Memberships, Grant Management, Volunteers, and more. Sumac also offers ...Read more about Sumac

Perfect

Perfect is a home health care solution designed to assist post-acute care providers in scheduling and managing home visitations. Key features include a scheduling dashboard, a physician portal and vital sign parameter alerts. ...Read more about Perfect

Homecare Homebase

Homecare Homebase is a cloud-based automation solution for home-based care agencies. The solution provides real-time data exchange and communication between field staff, office and physicians. It offers interoperability with the h...Read more about Homecare Homebase

StoriiCare

Storiicare is a cloud-based long-term care solution that enables adult daycare centers, assisted living providers and nursing homes to manage processes related to patients’ admissions, communications, staff scheduling and more. It...Read more about StoriiCare

GEHRIMED

GEHRIMED is the leading ONC-certified electronic health record (EHR) platform specifically designed for long-term/post-acute care (LTPAC) practitioners and multi-provider, multi-location practices. GEHRIMED offers customized, ger...Read more about GEHRIMED

Forcura

Forcura is a cloud-based health care workflow and care coordination solution. Key features include intake and referral management, document management, scan captures, customized reporting and messaging. Users can customize re...Read more about Forcura

MedBridge

MedBridge is a learning management system for healthcare professionals and organizations. This solution can be used for new employee onboarding, clinical competencies, compliance training, and residency programs. MedBridge helps t...Read more about MedBridge

Buyers Guide

Last Updated: November 07, 2023

In recent years, the health care industry has been revolutionized by software designed to help organizations manage their processes. With the days of paper records increasingly confined to the past, health care professionals can now capture, track and analyze all their critical data with software tools—enabling them to find efficiencies, boost savings and improve the quality of the care they deliver.

Hospices are no exception to this trend: Today specialized software exists, designed to meet the very particular needs of this important sector of the health care industry. This guide will help prospective buyers learn more about hospice software.

In it, we’ll cover:

What Is Hospice Software?

Common Functionality of Hospice Software

Deployment Models

Benefits of Hospice Software

Industry Trends

What Is Hospice Software?

Hospice software is a more specialized subset of general home health charting and billing solutions. Hospices must strike a balance between running a business smoothly and effectively and delivering quality care with compassion. Here, finding efficiencies is crucial: The less time spent wrangling clinical, financial and administrative data, the more time hospice staff will have to dedicate to looking after patients.

By capturing and consolidating all that administrative data and making it accessible to managers and administrators, hospice software can play a key role in achieving these goals. With your records and analytics centrally stored and accessible via a few clicks of a mouse, more energy and time can be dedicated to patients.

It is especially important for hospice agencies to invest in software that allows users to easily access end-of-life documentation, such as advance directives and Physician Orders for Life-Sustaining Treatment (POLST). Many patients have prepared this type of documentation, embracing the idea that this may help them carry out their final days on their own terms and free from unwanted or invasive life-sustaining medical measures.

In a recent survey of health care professionals who work in medical practices and senior care centers, Software Advice researchers found the greatest percentage of respondents feel software is a much more effective storage method than paper records for end-of-life decision documents.

Common Functionality of Hospice Software

Hospice processes are very complex, and software can be correspondingly rich in features. At its core, however, it should cover these areas of functionality, if your organization is to benefit from the advantages technology can bring:

Clinical

Essentially a hospice EMR, clinical functionality helps simplify clinical processes with tools for managing the documentation of patient care, administering medication, automating alerts and calculating risk assessments, among other capabilities.

Billing

Provides tools for managing all aspects of payment, including payroll reporting, Medicare tracking, billing compliance and revenue cycle management.

Scheduling

Grants access to employee and patient data to improve the efficiency of scheduling tasks, clinicians, personnel and other resources. Also comes with reminders and an overall view of schedules.

Reporting and analytics

Gives users fast insights into the complexities of business revenue and expenses—such as billing, inventory, sales, cost of care and key business metrics. Central dashboards give insight and aid with decision-making.

Staff management

Enables managers to keep tabs on staff via time- and absence-tracking tools.

Volunteer tracking

Allows administrators to manage volunteer hours and create schedules for them.

Custom forms

Generates customizable forms for a variety of documentation needs, including: Medicad waivers, consent forms, assessments, dietary plans, social service paperwork and more.

Deployment Models

Hospice software can be cloud-based or installed on-premise. Cloud-based products have the advantage of simplicity: There is no software to install, updates run automatically and IT staff are not required to manage the technical specifics.

In addition, cloud products are flexible. Critical data is accessible at all times on all Internet-enabled devices, such as laptops, iPads and Android tablets—which enables hospice workers to bring the system with them as they visit patients in their rooms, or to access vital information after hours in case of emergency.

By contrast, on-premise versions can allow administrators more control over the system, but they also require more maintenance, and typically do not offer the advantage of mobility.

Benefits of Hospice Software

A dedicated hospice solution has many benefits, some of which include:

Vast reduction of waste and inefficiency. Software enables hospices to drastically reduce paper usage, while benefiting from the efficiencies of automation and streamlined access to critical information. Maintaining up-to-date records is simplified, as is the process of making sure the organization adheres to compliance standards. Meanwhile, with less time spent on administrative procedures, staff are liberated to dedicate more time to patient care, thus boosting morale.

Improved reporting. The reporting and analytics tools included in software collect information from patient forms and display key performance metrics in accessible dashboards. This gives managers fast insight into standards of care in their organization, as well as into questions related to business performance. Meanwhile, reports that once took a long time to prepare manually can now be generated quickly and efficiently—with a reduced likelihood of human error.

Greater security. Hospice software is usually more secure than paper records for storing sensitive patient information. Paper-based documentation may get stolen or misplaced. On the other hand, software provides layers of security that prevent breaches of patient data, such as encryption and role based access control.

Industry Trends

Customer relationship automation. Some hospice agencies are seeking a solution to help them scale their operations in addition to managing their day-to-day clinical and financial workflows. This is why vendors are starting to introduce customer relationship management (CRM) tools as stand-alone, add-on or integrated applications. These help agencies manage contacts and identify the top referring health care providers in a client’s market so valuable referral sources can be targeted for outreach.

Mobile integration. It’s very important for care takers to make patients feel as comfortable as possible, but it can be difficult to do so when they’re typing in health information on a desktop computer. For this reason, vendors are enabling their software to integrate with mobile devices, such as tablets and smartphones. These devices are less obtrusive, allowing staff to have more face time with patients while still fulfilling documentation requirements.