Box vs Veeva Vault

Box has 3727 reviews and a rating of 4.31 / 5 vs Veeva Vault which has 14 reviews and a rating of 4.64 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.31 / 5 (3,727)

4.64 / 5 (14)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

December 3, 2020

October 12, 2020

Pros/Cons

  • Pros

  • Awesome product super easy to use. Love how I can keep everything everywhere. Well worth the cost. :-)

  • I love how simple the interface is, this product is EASY and user friendly in every way. i have never had an issue with this product.

  • Cons

  • Browsing tends to be slow at times and users that are not in-house are given read-only access to the files library, but Box remains an excellent robust solution for my needs.

  • Some clients have enterprise versions of box which look and feel different so that can be a little confusing at the start. Overall, not much to complain about as the use is pretty simple.

  • Pros

  • Veeva Vault is easy to navigate. You can update the metadata quickly and easily without having to put the document through a workflow.

  • Super easy to use compared to other products for the same purpose. Easy to navigate and track documents as well.

  • Cons

  • It would be good if the software has some ad-ons and more options for Regulatory information management. Otherwise Eva Vault is a very great system.

  • Recent upgrade made this a little less user friendly. Sync process tends to show some recent glitches as well with calendar functions

Pricing

Pricing Range

How it's priced

Box users pay either a monthly or annual subscription fee for each user login. It is a cloud-based solution.

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Contract Term

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Upfront Costs

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Recurring Costs

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

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Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support

Phone Support

Phone support available through purchase of support plan.

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Online Case Submission

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Online Support Options

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Training

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