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Overall customer rating: Customer rating:

 (1087)

 (616)

Recommended by: Recommended by:

77% of users

74% of users

Operating Systems: Operating Systems:

     

     

Mobile compatibility: Mobile compatibility:

Deployment: Deployment:

Target customer size: Target customer size:

Price: Price:

Demo:Demo:

Pricing:

How it's priced: How it's priced:

Wrike is a cloud-based solution. You pay an annual subscription fee for each user login.

Smartsheet is a cloud-based solution. You pay a monthly subscription fee for each user login.

Contract term: Contract term:

Wrike requires a year-long contract for cloud-based deployment; renewed annually.

Smartsheet requires no contract for cloud-based deployment.

Upfront costs: Upfront costs:

No upfront fee.

No upfront fees.

Recurring costs: Recurring costs:

None, beyond subscription fees.

None, beyond subscription fees.

What does it cost?: What does it cost?:

Applications:

Task management: Task management:

Time tracking: Time tracking:

Resource management: Resource management:

Reporting: Reporting:

Document management: Document management:

Issue management: Issue management:

Budgeting: Budgeting:

Support:

Phone support: Phone support:

24/7, toll-free support included in subscription fee.

Phone support included in subscription fee.

Online case submission: Online case submission:

Email support included in subscription fee.

Online case submission available to all users.

Online support options: Online support options:

Live chat included with Professional, Enterprise and Premium packages.

Help website, tutorials and online community included in subscription fee. Advanced tutorials can be purchased.

Training: Training:

“Getting started” online catalogue included in subscription fee. Online training includes webinars and/or videos.

“Getting started” online catalogue included in subscription fee. Online training includes webinars and/or videos.

* The research on this page is updated by our editorial team. Email us if you're a vendor with new information or a potential buyer with questions or comments.