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New Relic
New Relic
New Relic One is a cloud-based network monitoring and observability platform designed to help businesses analyze, optimize and troubleshoot software stack. Features include real-time alerts, serverless monitoring, incident managem...Read more about New Relic
Site24x7
Site24x7
Site24x7 is a cloud-based website and server monitoring platform that helps small to large size businesses monitor websites, servers, clouds, networks, applications and real-time users. The platform enables users to derive insight...Read more about Site24x7
ManageEngine OpManager
ManageEngine OpManager
ManageEngine OpManager is a network management solution that includes network and server monitoring, bandwidth analysis, configuration management and fault management. The solution is suitable for businesses of all sizes. OpM...Read more about ManageEngine OpManager
Pulseway
Pulseway
Pulseway is an integrated IT assets and network monitoring solution designed for IT administrators to remotely monitor and control their business IT resources. The solution supports multi-deployment architecture, allowing the user...Read more about Pulseway
NinjaOne
NinjaOne
NinjaOne is a leading unified IT management software company that simplifies how IT teams work. MSPs and IT departments can automate, manage, and remediate all their device management tasks within one fast, modern, intuitive platf...Read more about NinjaOne
ManageEngine PAM360
ManageEngine PAM360
PAM360 is a web-based privileged access management (PAM) solution that defends enterprises against privilege misuse by regulating access to sensitive company information. Through powerful privileged access governance, smoother wor...Read more about ManageEngine PAM360
ManageEngine Key Manager Plus
ManageEngine Key Manager Plus
Today's complicated IT infrastructure encompasses a lot of machine to machine interactions, using digital identities like SSH keys, SSL/TLS certificates, and PGP keys. Compromised or stolen digital identities pose a huge security ...Read more about ManageEngine Key Manager Plus
Bright Pattern
Bright Pattern
Bright Pattern is a cloud-based contact center software solution which helps businesses manage multichannel service including inbound and outbound voice, email, chat, and social media. Bright Pattern scales from 5 to 10,000 concur...Read more about Bright Pattern
ConnectWise Automate
ConnectWise Automate
ConnectWise Automate (Formerly LabTech) is a cloud-based and on-premise IT automation solution that helps companies track and manage IT assets from a single location. Content management features allow users to share documents...Read more about ConnectWise Automate
Netwrix Auditor
Netwrix Auditor
Netwrix Auditor is a security solution that helps organizations overcome compliance and operational challenges. Netwrix solutions empower you with total control over what's going on in your hybrid IT environment by delivering acti...Read more about Netwrix Auditor
Splunk Enterprise
Splunk Enterprise
The Splunk Enterprise platform allows users to process and index most forms of data in their native format. It includes data indexing tools, which enable users to locate specific data across large data sets. The software is desi...Read more about Splunk Enterprise
ManageEngine Exchange Reporter Plus
ManageEngine Exchange Reporter Plus
Exchange Reporter Plus is a one-stop solution for all Exchange reporting, change auditing, monitoring, and mailbox content search needs. The solution supports Exchange Servers 2003, 2007, 2010, 2013, 2016 and 2019; Exchange Onlin...Read more about ManageEngine Exchange Reporter Plus
SendQuick Cloud
SendQuick Cloud
Omnichannel Notifications for your IT issues When your IP-addressable systems, applications and infrastructure fail, it affects you. It is important that you are equipped with all the information necessary to mitigate potential d...Read more about SendQuick Cloud
Kamatera
Kamatera
Kamatera is an international cloud service provider delivering best-in-class of virtual private server (VPS) hosting solutions to a variety of business around the world. The global network of 17 data centers across 4 continents ...Read more about Kamatera
Scout
Scout
Scout APM makes it easy to quickly identify, prioritize, and resolve performance issues in production code. With real-time alerts and a powerful UI that lets you drill down into root causes, Scout helps you spend less time debuggi...Read more about Scout
VirtualMetric
VirtualMetric
VirtualMetric is an all-in-one infrastructure monitoring and reporting solution that combines advanced IT management tools with agentless monitoring to track the performance and reliability of all aspects within any IT infrastruct...Read more about VirtualMetric
SoftActivity Monitor
SoftActivity Monitor
SoftActivity Monitor is a cloud-based employee monitoring solution that helps businesses track staff activities to protect enterprise systems from internal threats. Key features include internet usage monitoring, screen activity r...Read more about SoftActivity Monitor
Airbrake
Airbrake
Airbrake is a cloud-based error and bug reporting solution that caters to development teams in small and midsize organizations. The features of this solution include backlog management, filtering, ticket management, issue tracking...Read more about Airbrake
Atera
Atera
Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over their networks and devices from anywhere, so they can work smarter and faster. With Atera, you can manage your entire IT operation ...Read more about Atera
BlazeMeter
BlazeMeter
BlazeMeter is a load testing solution designed to help businesses create and run functional, performance and API tests on a unified platform. The open-source application offers a reporting and analytics tool, which allows IT profe...Read more about BlazeMeter
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Buyers Guide
Last Updated: March 16, 2023If your business draws a major chunk of its revenue from online channels, things are looking up for you! If you're yet to tap into online channels, it's time you did.
The number of people buying goods and services online is expected to exceed 2 billion by 2021. This expanded pool presents an opportunity for you to multiply your customer base and enter new markets. But, increased online sales bring something else with it: lots of traffic, which can slow down your website, clog your client communications, and cripple order processing.
So, while you wouldn't want to prune this traffic, you'll need to ensure that your servers don't get inundated. This is what server management software helps with.
This Buyers Guide covers the details you need to keep in mind when making a purchase decision.
Here's what we'll cover:
What is server management software?
Server management software is used by IT system administrators to monitor and optimize the performance and overall health of servers. The tool also provides a centralized repository for tracking records of past server outages and event logs.
Dashboard for monitoring server health in ManageEngine (Source)
Common features of server management software
The features of a server management solution are geared toward letting users monitor servers and identify issues that affect their performance.
Here's a quick look at the common features:
Monitoring | Track your servers that host cloud services or provision virtual machines using a single tool. Understand performance details such as CPU/memory utilization, temperature, and power supply status. |
Capacity planning | Analyze graphs to understand server usage trends and plan resources to handle changing server requirements. |
Log management | Create a repository of server logs, such as records of page requests on a web server, and analyze them to identify trends or recurring issues. |
Alerts | Receive notifications via email or SMS for server issues, such as website traffic overloads, system crash, and unauthorized access. |
What type of buyer are you?
Server management software buyers can be largely categorized into two groups based on their IT requirements.
Companies that mostly outsource IT-related functions: These businesses outsource the majority of their IT functions to managed service providers (MSPs) or provision services from cloud vendors such as Amazon and Microsoft. They typically handle only a few business-critical functions in-house, for which they manage a small number of servers. In such cases, all they need is a stand-alone tool with streamlined capabilities for server monitoring.
Companies that handle most IT-related functions in-house: These businesses often have dedicated in-house teams to handle their IT infrastructure management needs, which go beyond server monitoring and management. They need additional software modules for handling a range of processes such as network monitoring and patch management.
Benefits of server management software
In the above sections we've briefly touched upon the benefits of using server management software. Here, we'll examine the benefits more closely.
Time savings: The features in server management solutions can drastically reduce the time required by your IT staff to monitor server issues and build summary reports. For instance, theses solutions offer pre-built templates for monitoring different applications and reporting dashboards to view the performance of different servers in a central location.
Enhanced security and stability: A server failure can be the result of external factors, such as cyberattacks, or internal issues, such as overheating CPUs. These incidents can not only cause your business a great deal of embarrassment but also lead to costly lawsuits. With server management software, you can mitigate such failures by continuously monitoring servers for suspicious logs, status of firewalls, and even the physical health of the equipment.
Note: The applications selected in this article are examples to show a feature in context and are not intended as endorsements or recommendations. They have been obtained from sources believed to be reliable at the time of publication.