SPS Commerce 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

SPS Commerce

4.2

(491)

Pricing

Starting at $20.00 per month

About SPS Commerce

SPS Commerce Fulfillment is a cloud-based EDI solution, which assists retailers, distributors, grocers and suppliers with electronic document interchange. Key features include order management, status tracking, invoice management and search functionality.

The SPS platform comes with an activity dashboard, which enables administrators to visualize new orders, items ready for acknowledgment or shipping, orders missing shipments and more. It allows teams to store documents, invoices, shipping notices and accounting information on a centralized portal. Additionally, managers can connect the system with trading partners, receive notifications for task completion and automate data synchronization to ensure accuracy.

SPS Commerce Fulfillment comes with an application programming interface (API), which facilitates integration with third-party systems such as Oracle NetSuite, Microsoft Dynamics, QuickBooks, SAP, Shopify, Sage 50Cloud, 3PL Central, Shipstation and more. It is available on monthly subscriptions and support is provided via phone, email and chat.

SPS Commerce Screenshots

SPS Commerce Pricing and Plans

Starting price: $20.00 per month

Free Trial

Free Version

Basic

$20.00

per month

No plan information available

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SPS Commerce Features

Popular features found in EDI
Alerts/Notifications
Archiving & Retention
Database Support
Data Import/Export
Exceptions Management
Multiple Data Sources
Order Entry
Reporting/Analytics
Third-Party Integrations
Workflow Management
Workflow Scheduler
More features of SPS Commerce
Activity Dashboard
Activity Tracking
API
AS2 Capability
Compliance Management
Data Synchronization
Data Transformation
eCommerce Management
EDI
ERP integration
Forecasting
Multiple Format Support
Order Fulfillment
Order Management
Order Processing
Order Tracking
Purchase Order Management
Returns Management
Sales Order Management
Sales Trend Analysis
Shipping Management
Status Tracking
Supplier Management

SPS Commerce Integrations

Brightpearl

Dynamics 365 Business Central

Dynamics 365

Acctivate Inventory Management

Aptean Food & Beverage ERP JustFood Edition

SAP Business One

See all 43 integrations

SPS Commerce User Reviews

Overall Rating

4.2

Ratings Breakdown

50%

32%

Secondary Ratings

Ease of Use

4.0

Value for money

3.7

Customer support

4.1

Functionality

4.0

Shane O.

Verified reviewer

Electrical/ Electronic Manufacturing

201-500 employees

Used daily for more than 2 years

Review source

Reviewed June 2025

New Updates Have Made the Site Much Easier to Use

Previously 4

I have not had to reach out to anyone at the SPS Commerce site because everything has been running smoothly. Direct communication with the person from Grainger who placed the order would really be a plus.

Ratings Breakdown

Ease of use

Previously 4

Value for money

Customer support

Functionality

Pros:

Recent updates have made using the confirmation of orders very easy to use. The check for errors feature is a great way of making sure everything is set correctly before sending the confirmation.

Cons:

The monthly cost is still pricey, but SPS Commerce has at least improved the ease of using the site.

Helen S.

Verified reviewer

Wholesale

501-1000 employees

Used daily for more than 2 years

Reviewed September 2024

Great company with great people

We really enjoy the fact that they share knowledge and help educate us on any aspect of EDI we may have a question on. We have a great partnership with them.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The people we work with and their responsiveness to our needs. [sensitive content hidden] are the greatest. It is so nice to have American based help instead of foreign call centers.

Cons:

Pricing, but on the other hand you get what you pay for in the long run.

Reasons for switching to SPS Commerce

They could never get the consolidation and break out of orders and invoices to work. If they fixed this the orders didn't work. We made the switch in 2010

Kevin V.

Verified reviewer

Sporting Goods

51-200 employees

Used daily for more than 2 years

Review source

Reviewed August 2019

The best EDI platform out there

Works as it should, super reliable and easy to figure out.

Ratings Breakdown

Ease of use

Value for money

Previously 4

Customer support

Functionality

Pros:

Super easy to get set up with and use. Very user friends UI and they are always making improvements.

Cons:

Transitioning from their old platform (web forms) to their new one (fulfillment) was a bit clunky but nothing too bad. Other than that, which is over now, everything has been great.

Jack W.

Verified reviewer

Wholesale

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed October 2024

force customer to pay for services that has not launched

07/02/2024, [sensitive content hidden] reached out to me and suggested that I synchronize SPS with Quickbooks so that I can save time to submit invoices to Key Foods. 08/21/2024, We signed the project agreement on 08/29/2024, [sensitive content hidden] started to discuss with me about how to synchronize SPS with QBs. Unfortunately, as of today 10/15/2024, [sensitive content hidden] has not finished the project yet. We still manually submit the Key Food invoices via SPS. There are two things I need your help with: 1. I have requested to remove Associated Supermarket Group (one of the trading partners) from the invoices. ASG did not want to use the SPS system. [sensitive content hidden] told me that he could not remove it since it was part of the "deal". If the trading partner does not want to use SPS, I can't force him to buy your services. SYS should remove the charge from day one. 2. The Automation project has not successfully launched, SPS has charged me since I signed the agreement. If the automation takes 10 years to launch, should I pay for this service that I have never used for 10 years?

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Salesmen knows how to fool around with customers and let them purchase more useless services.

Cons:

They force you pay for the trading partners that no business with SPS

Reasons for choosing SPS Commerce

Because my trading partner requested us to use it

Denise G.

Verified reviewer

Wholesale

51-200 employees

Used daily for more than 2 years

Reviewed September 2024

RDS Manufacturing Inc

We have had a very good experience with SPS. We have used them for over 10 years and have never had any serious issues.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The friendly user interface. The quick response with questions and the chat feature.

Cons:

The only issue is forms changing and maybe not letting us know.

Reasons for choosing SPS Commerce

Interface and documents , Our vendors also use Sps.

Verified

Reviewer

Consumer Goods

11-50 employees

Used monthly for more than 2 years

Review source

Reviewed May 2024

Please consider other options

Abysmal. Whenever we have to test a relationship that requires SPS we know it will take minimum 2 months to on board due to how slow SPS is with everything.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

If you want a complete hands off and do not onboard new relationships then sure, they will be fine.

Cons:

Their support is slow, their error handling is misleading, they have monopolized certain companies so you HAVE to test with SPS though you use other EDI providers. It is just a bad model for a customer and for anyone with some knowledge and understanding of EDI will find it frustrating beyond beleif .

Reasons for choosing SPS Commerce

We didn't, we are forced to use them to test certain partners.

Cesar D.

Verified reviewer

Retail

2-10 employees

Used daily for more than 2 years

Review source

Reviewed September 2020

Very Disappointed with SPS Commerce. I was misled and miss directed

Any other company would have done the right thing, showing that they value their customer's business, and stood behind their actions and refunded the money and helped correct what they caused. SPS chose to ignore the problem, blame us for choosing their recommendation, not penalize their "vetted" partner or try to recover any monies spent or try to make it right, and ultimately kept every dollar spent even though those services were ultimately never set up. I'm not sure which of those scenarios or outcomes I could possibly find the most value in SPS when you asked me to reconsider and find the value in your services. Hopefully, that will help you find the values that we couldn't in SPS services.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Full account termination notice was given in a timely manner to [SENSITIVE CONTENT HIDDEN] (customer service rep) in writing and over the phone. I have yet to receive a response from [SENSITIVE CONTENT HIDDEN] or your leadership team regarding how poorly we were treated, even after requesting one. It is clear SPS does not value our business, nor stand behind an awful software-recommendation handpicked by SPS for us, and part of their approved partners. SPS's recommendation cost our company over $50,000 for software that never worked and SPS services that were never used.

Cons:

Actually I found out that SPS never even bothered going through with the testing or certification of the automated service which we were paying for. Then to offer just credit for money paid just for the SPS automation and offer no compensation or offer to help obtain some kind of refund from their partner told me all I needed to know. I have documenting my experience as a whole and writing this review. Even your own typed words of "services can be canceled at any time throughout your term (up to 60 days prior to your renewal date)" is truly misleading and factually inaccurate. When you put in writing "any time throughout your term" it means "any time throughout your term", and limiting any times during the term means I really can't do it any time.

Reasons for choosing SPS Commerce

It is clear SPS does not value our business, nor stand behind an awful software-recommendation handpicked by SPS for us, and part of their approved partners. SPS's recommendation cost our company over $50,000 for software that never worked and SPS services that were never used.

Zwee D.

Verified reviewer

Transportation/ Trucking/ Railroad

51-200 employees

Used daily for more than 2 years

Review source

Reviewed July 2025

SPS Review - Trucking Enterprise

SPS Commerce is a great EDI solution for us, we were able to set up multiple connections with customization with the help from SPS team

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- very easy to use and project/support team are very supportive - very transparent with billing and invoicing

Cons:

- sps portal does not show a lot of info when it comes to troubleshooting - not easy to resolve issue quick

Reasons for switching to SPS Commerce

Ease of use and the pricing of the product

Vendor Response

Thank you for sharing your feedback! Our teams are more than welcome to help troubleshoot things with you if you need. Our Support Team can be reached by phone, email, or through the chat feature within Fulfillment.

Replied July 2025

MacKenzie H.

Verified reviewer

Consumer Goods

2-10 employees

Used daily for more than 2 years

Reviewed September 2024

Great for small brands looking to expand capabilities

Fantastic! Since leaving TrueCommerce EDI and doing all EDI transacting with SPS we have seen a huge decrease in chargebacks related to compliance, and it has more than justified the increased cost of doing business with SPS.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of use and accessibility. The platform is incredibly user friendly and easy to learn, even if you are a novice with EDI. The support and quick responses and help on issues are a HUGE help as well. Being a small team, I am the only person who handles EDI, so having an expert ([sensitive content hidden] :)) I can reach out to directly and be able to assist with issues is truly wonderful. And all the folks we have worked with at SPS are so friendly, helpful, and transparent. They have helped us work through numerous issues and have provided incentive every time we grow our business with them. Thank you!

Cons:

This is very specific, but with errors received on transactions, making the data easier to understand so I can try to fix myself without involving the support team, would be great. I only see code and data and that means nothing to me not having the knowledge of an EDI expert. I think it would be a great idea for SPS to have a line at the top when you click into the error that is an "error notice" and briefly explains the issue so that a non-EDI expert can understand. Also, making the entry of cross-references a bit easier as it is very clunky and constantly kicks you out of what has been entered. For example, if I click into an item to edit and then save, the page defaults back to all customers and items instead of the choices I selected to filter it out.

Reasons for switching to SPS Commerce

Better customer service and ease of use.

Aaron H.

Verified reviewer

Consumer Goods

201-500 employees

Used daily for more than 2 years

Review source

Reviewed September 2024

Love SPS Commerce!

We love SPS Commerce and how quick, reliable, and efficient they have made our invoicing process within our company!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

SPS Commerce is very simple and reliable to use. It's invoicing system can be individualized to customer needs and meeting all of their standards and regulations and keeps things very automated for our team!

Cons:

We have had a few times where the system has been kinda iffy, having to log out and back in, or do a restart. Never long lasting issues, but some small hiccups every now and then.

Showing 1 - 10 of 491 Reviews

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