Eos CPQ Software


 

Eos CPQ is a cloud-based configure price quote (CPQ) solution for businesses in industries such as distribution, manufacturing and e-commerce. Key features include product visualization, price quotations, CRM and ERP integration and customer self-service.

Eos CPQ is able to configure and quote complex or simple products and services. The system automatically applies discounts and margins and users can upsell and cross-sell accessories and products. The system is also able to align dealers, partners and users with government rules, corporate procedures and national regulation.

The system offers a comprehensive view to a variety of users. Management can view sales activities, sales staff can enter quotes and confirm orders, reps can generate and send sales proposals, and engineers and product managers can edit product data.

Eos CPQ also offers a customer self-service portal which allows users to track orders, view and pay invoices, see purchasing history, verify product and service availability, approve quotes and estimates and view product catalogs.

 

Eos CPQ - Dashboards
 
  • Eos CPQ - Dashboards
    Dashboards
  • Eos CPQ - Ecommerce
    Ecommerce
  • Eos CPQ - Configure UI
    Configure UI
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10

36 Reviews of Eos CPQ

Showing 1-20 of 36

 

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Jeff from Lodder's Marine
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Excellent product. Easy to use. No customer complaints.

Ease-of-use

Functionality

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Value for Money

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I use this on a daily basis and highly recommend it due to it's ease of use and explanation of the pontoons and options.

Pros

As the sales manager for a Bennington pontoon dealership approx. 80% of our Bennington sales are custom ordered pontoons. This software is extremely easy for our sales staff and our customers to build their pontoons, send the build to my desk, and easy for me to price quotes. The customers as well as our sales staff really like the info icon on options that actually show what the option looks like.

Cons

As I stated our sales staff and customers really like the info icon that shows what the option looks like. I would like to see more of this as well as percentages of customers that select that feature. This would help add more value to the options.

Source: Capterra
 

Melissa from SoundOff Signal
Number of employees: 201-500 employees Employees number: 201-500 employees

September 2017

September 2017

Very visual and easy to use.

Ease-of-use

Functionality

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Value for Money

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Reduced pricing requests as customer now have access to get this on their own and also reduced entry errors as we are importing what the customer is building so there is no re-keying.

Pros

It is a great tool to have for customers so they can do configurations and have the visuals to go along with the configurations. We have had a lot of positive feedback from our customers. They love having this tool available as it makes quoting their customers so much easier and faster. It has also helped reduce some of our calls and incomplete builds as the software requires them to finish before they can save.

Cons

I have not found anything that I dislike and I have not had any negative feedback. Only a couple of customers requesting things more specific for their needs.

Source: Capterra
 

Tom from SoundOff Signal
Number of employees: 201-500 employees Employees number: 201-500 employees

September 2017

September 2017

Very user friendly...

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Accurate information and builds. We used to use an Excel Document for configuring products...

Pros

We manufacture custom light bars and other vehicle related products. The configurator makes it easy to build products for customers and give them a visual of what the bar looks like. It also automatically calculates their discount which is a nice feature.

Cons

Being able to cut and paste to duplicate the build for a different company. Many of our configurations are common across multiple agencies...

Source: Capterra
 

Matthew from SoundOff Signal
Number of employees: 201-500 employees Employees number: 201-500 employees

September 2017

September 2017

End User with several months experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Helps with customer configurations.

Pros

Software is very informative and easy to use. Graphic representation of product configuration is a great point of reference.

Cons

There is only one con that I can see, and that is the fact that you cant copy configurations across different quotes. You can duplicate within the same quote, however cannot duplicate across multiple quotes.

Source: Capterra
 

Keri from Bennington

February 2016

February 2016

A Rock Solid Foundation

Ease-of-use

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Support

EOS CPQ was exactly what our company needed to begin building our custom configurator that is now known as one of the very best in the business. EOS CPQ is a solution in and of itself, but our requirements involved quite a bit of customization. The combination of the product, and the amazing Verenia team that supports it, put our company in a position where we were only limited by our own imaginations. As a Developer/Programmer, I love that it gave me a solid foundation, but didn't lock me in a box. EOS CPQ has a little bit of a learning curve at first. After that, someone with just basic computer skills can use it to build a great system, and someone who understand code can really take it to the next level. It's the best of both worlds.

Source: Capterra
 

Melissa from Bennington Marine

February 2016

February 2016

Bennington Marine Design Center Interface

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We were in a mad rush to set the system up and had we had more time, I think we could have made it better. However, in the last 6 months, improvements have improved everything 10 fold. Customer service has been AMAZING. We are a tough company to work with and have a lot of demands, but the system has proven to be flexible enough to meet our needs.

Source: Capterra
 

Sue from Bennington

January 2016

January 2016

Very Customizable Software with excellent support from the EosCPQ team

Ease-of-use

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Customer Support

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Our requirements are very demanding and complex. The Verenia Team has worked side by side with us to meet the challenges and produce an excellent Configure, Price, Quote (CPQ) and Lead, Sales Order, Parts Order, Warranty, Registration, Serial Tracking System! Along with this, the tools are available to create programs and reports with elaborate calculations. The Verenia Team has helped us create all the interfaces between our ERP and Shipment Tracking to eliminate redundant maintenance and manual updating.
Security is baked in, to allow levels of access to all the menus/options available.
We have just released our 3 version of the software and are ecstatic with the results.

When we first went live with the CPQ, the speed was really slow. (Intolerable) It also didn¿t work well on iPads at first. We brain-stormed as a team and over 4 months increased the speed immensely. The software now works with all browsers.

Recommendations to others considering the product:
Plan for extra development if your demands are very complex.

What business problems are you solving? What Benefits have you realized?
We are providing our dealership network with a full service portal where they receive their leads based on consumers building product that is pushed right to their Quotes & Orders work bench. Leads can be quoted, then orders placed, external sales reps approve and plan shipments, to internal sales acceptance. Orders are put into our ERP and the invoiced info with serial numbers is pushed back to the web for warranty registration, service tracking for parts and warranty.
We use the CPQ to create our specs and order forms, and reports for dealers.
This is the front end to our total selling process.

Source: Capterra
 

Craig from Freedman Seating

January 2016

January 2016

Not even close

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Customer Support

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We have had various CPQ systems over the years and we are here to stay. Easy to use. Developers are brilliant and the best customer service.

Source: Capterra
 

Maxwell from Elliott Tool Technologies Ltd

January 2016

January 2016

Very easy to use

Ease-of-use

Product Quality

Customer Support

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Support

I love everything about the software. Only one con, not easy to search through open quotes.

Source: Capterra
 

Bryan from Elliott Tool Technologies

January 2016

January 2016

Great Software and Great Partners

Ease-of-use

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Customer Support

Ease-of-use
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Support

EOS CPQ was everything we wanted in a quoting system. It has allowed us to fully customize the software to fit the needs of the sales team and our customers.

Pros: Flexible framework that allows you to tailor the experience for your users. We have been able to make many enhancements over our previous quoting solution, while not losing any functionality. We have also been able to integrate EOS with other business systems to make a seamless process from first contact with the customer in CRM to the order being placed in our ERP tool. This has allowed us to eliminate duplicate data entry and streamline these processes.

Cons: There were a few features early on that we lacking that were must haves for us and the Verenia team stepped up and built many of them into the base functionality of the system. They have been great partners to work with and we continue to look forward to working together!

Overall this has been a great 4 month period working with EOS CPQ and there will be an easily achievable ROI!

Source: Capterra
 

Nathan from Elliott Tool Technologies

January 2016

January 2016

Great software, incredible company!

Ease-of-use

Product Quality

Customer Support

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Support

I was the project manager that lead the implementation of EosCPQ for my company. We had a very aggressive timeline for implementing a new CPQ with a new CRM. I can't say enough good things about the Verenia team and their effort. Without their help we would not have been able to hit our deadline and deliver a significantly better quoting experience for our sales team.

The software is really good. It has a lot of flexibility and is very easy to use with just a little bit of training. Our company had a CPQ prior to switching to Eos that was much more complicated and difficult to use. So the users are much happier with the ease of use in Eos. We were able to also integrate Eos with our new CRM and our ERP system. This has allowed us to get a much better workflow for our sales people, and to pass the quotes directly to our ERP system as sales orders, which has saved a lot of time from re-rentering information from the quote into a sales order.
All of these improvements are making a very positive impact on our business and has been received well by our sales team that has to use the system on a daily basis. As I mentioned before, we were able to implement two new systems (EosCPQ and CRM) in less than 6 months in order to time the launch with a slower business period to make it easier for our team to adapt to the new systems. None of this would have been possible without Eos or the great team at Verenia that helped us pull this off. I would highly recommend this to anyone that's considering a new CPQ.

Source: Capterra
 

Taylor from Elliott Tool Technologies

January 2016

January 2016

Great software and customer service

Ease-of-use

Product Quality

Customer Support

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Quality
Support

The Verenia team was very responsive to questions and concerns, helping the implementation process to go smoothly. The software itself is straightforward, and easy to personalize.

Source: Capterra
 

Cassy from Elliott Tool Technologies

January 2016

January 2016

Quality product with very responsive customer service and ongoing positive updates

Ease-of-use

Product Quality

Customer Support

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Usability
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Support

The software is very customizeable, flexible and is extremely helpful for quoting the various configurations of a wide range of 20,000+ part numbers.
The team at Verenia is also very responsive and works diligently to help solve any challenges. They really go above what was expected from a vendor.
Overall, this software offers more easy of use for administrators, ensures accurate part numbers are quoted and decreases the time required for sales to get quotes to customers.

There were a few, small features that were lacking, but the team worked hard to implement our suggestions in an update and help us in creating alternate ways to do what we needed to do to solve our business challenges.

What we accomplished with EosCPQ:
-Decrease the time it takes for users to send quotes to customers.
-Ensure accuracy of customer information by implement the quoting software with our CRM customer database.
-Decrease the time it takes to add new part number configurations to the quoting software.
-Easier for admins to make modifications and changes that are required in the CPQ.

Source: Capterra
 

Randle from Freedman Seating

December 2015

December 2015

I really enjoyed working with the new configurator software used by my employer.

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Overall I was very pleased with the software that was just updated at Freedman Seating. It was easy to navigate, user friendly and very efficient. This software made order entry much faster than before. The only con's were minor bug fixes, pricing adjustments but these were attended to very quickly by Verenia. The tech support was great and I was very happy with the product.

Source: Capterra
 

Matt from Freedman Seating

December 2015

December 2015

needed a few tweaks but it's an ongoing project

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Pro's are Vic and Jordan are here to help. We've got kind of a complicated business here with so many options and special situations. Any bus will get worked out.

also, I want to give overall 4 stars but it won't let me.

Source: Capterra
 

Erick from Freedman Seating

December 2015

December 2015

EosCPQ App

Ease-of-use

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I have only PROS for this APP. Makes working a lot easier since i can type in a part number and find the cost instantly! The EosCPQ also has the parts descriptions in detail which is very helpful for new employees as myself.

Source: Capterra
 

Elizabeth from Freedman Seating

December 2015

December 2015

User Friendly

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
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Quality
Support

Pricing, options, and information needed is available in just a click of a button. Saves time when quoting product to our customers, as we can customize it based on our customer's needs. It reduces pricing errors and allows us to respond back to customers quickly and efficiently.

Source: Capterra
 

Elizabeth from Freedman Seating

December 2015

December 2015

Not bad for a newbie :)

Ease-of-use

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Customer Support

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Support

It was interesting for me because I was a fresh set of eyes to the new configurator as well. From the week experience I had with the original one, I can say that this is far more streamlined and more user friendly. I particularly like the prompts on the sidebar when parts don't match up, as well as not having to return back to the header should you need to select a different type of seat. It runs faster, DocLinking is no longer the nightmare it once was. All of the minor stuff that was part-specific was addressed by Vic and Jordan quickly. I think the team needed to do more testing/training for a smoother launch.

Source: Capterra
 

Dave from Freedman Seating Company

December 2015

December 2015

It is a good start and with time should be quite useful.

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There are still some bugs to be worked out.
One feature that can be improved is that when you enter a fabric set # or part #, if you don't have it exactly right, it doesn't offer any choices. For example, I wanted to enter the floor tiles into an order so I typed "47726" and nothing came up. I had to type "47726-1N" to get it. It is the same thing with other part numbers where there are various suffixes. If you type in the parent #, none of the possibilities are shown.
Also, I noticed when you copy a Configurator #, it keeps the original entry date and doesn't allow you to change it. That NEEDS to be changed.
When you doclink orders, you still need to enter the dates manually. It would be nice if there was a calendar to click on to choose the ship date.
When you are reviewing the lines on the Configurator #, it would be helpful if it showed whichever line you did last to help keep track of where you are, especially when there are a lot of lines.

Source: Capterra
 

Anthony from Freedman Seating

December 2015

December 2015

Good Experience that WIll Get Better

Ease-of-use

Product Quality

Customer Support

Ease-of-use
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Support

I've used this software for over a month and I find it extremely user friendly. The interface is easy and the response is fast. Like any launch, there wer a few hiccups here and there but they were resolved right away. I look forward to being a part of the growth of this software.

Source: Capterra