Annex Cloud Loyalty Experience Platform vs Tango

RATING:

4.2

(39)

Annex Cloud Loyalty Experience Platform has 39 reviews and a rating of 4.21 / 5 stars vs Tango which has 475 reviews and a rating of 4.8 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 (39)
4.8 (475)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
July 28, 2022
April 24, 2024
Pros/Cons
  • Pros

  • I've loved working with Annex Cloud and would recommend evaluating them to any colleague in need of a Loyalty Partner.
  • Ability to be customized and align with our company's vibe along with rich capabilities and features.
  • Cons

  • There are a lot of steps to take into account, and things you forget about until you launch. These things should be highlighted sooner rather than later.
  • We are still having inconsistencies and odd occurrences from time to time.
Read all user reviews
  • Pros

  • It is easy to claim your rewards and incentives. It is secure and very simple steps are there to follow if you need to claim rewards.
  • This is a nice software to give rewards and use as incentives for different things. People love getting gift cards.
  • Cons

  • It isn't available at most places and you may forget what username or email you signed up with.
  • Customer service and communication with this company is terrible. You cannot easily get ahold of anyone.
Read all user reviews
Pricing Range
$
$
$
$
$
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$
$
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2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos