Efecte IT Service Management Alternatives
Freshservice is a cloud-based IT Help Desk and service management solution that enables organizations to simplify their IT operations. The solution offers features that include a ticketing system, self-service portal and knowledge-base. The solution also p...Read more about Freshservice
SysAid empowers organizations to deliver exceptional service – automagically. A comprehensive, next-gen ITSM platform, SysAid comes ready for action with generative AI baked into every element of service management, all wrapped up in an intuitive, fully co...Read more about SysAid
Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution that unlocks high-velocity teams. IT is in the midst of rapid transformation to build capabilities that enable quick delivery of great services while managi...Read more about JIRA Service Management
ServiceDesk Plus is a help desk management platform. It includes core help desk and IT management applications, as well as project management, contract management and features for ITIL (information technology infrastructure library) compliance. Servic...Read more about ManageEngine ServiceDesk Plus
Simplify the complexities of IT management with NinjaOne. We serve over 17,000 IT teams worldwide and provide unparalleled visibility, control, and security across all your endpoints. Our platform is built for MSPs and IT professionals who need a comprehen...Read more about NinjaOne
Making service happen with TOPdesk TOPdesk is an IT service management (ITSM) platform designed to help busy service teams at midsized businesses (250-5000 employees) regain control of their work and make service happen. TOPdesk believes in ‘think big, s...Read more about TOPdesk
ManageEngine Desktop Central is a mobile device management (MDM) solution designed to help businesses automate, secure, audit, standardize and manage operations across servers, desktops, smartphones, and more. Features include software license management, ...Read more about ManageEngine Endpoint Central
Desk Manager is an enterprise service management (ESM) software that helps customer service businesses manage tickets, projects, expenses, customer satisfaction, gamification, Knowledge, communications, and more. Its ticket functionality allows teams to or...Read more about Desk Manager
TeamDynamix is a no-code, cloud-based IT Service Management (ITSM) and Project Portfolio Management (PPM) platform with enterprise integration & automation. Whether you are just starting out with ITIL or a best-in-class ITIL shop, the platform can easily...Read more about TeamDynamix
ServiceNow is an IT service management solution that provides asset management, change and release management, incident management, IT cost management and problem management. It caters to various industries, including financial services, healthcare, higher...Read more about ServiceNow
Freshdesk is a cloud-based customer service software that helps businesses provide effortless service across every customer touchpoint. Freshdesk empowers businesses to monitor customer conversations across email, phone, chat, social media and instant mess...Read more about Freshdesk
Motadata ServiceOps is an intelligent ITSM solution that empowers businesses to adopt changes across people, processes, and technology. It is built on our proprietary DFIT (Deep Learning Framework for IT Operation) and offers helpful capabilities like inte...Read more about Motadata ServiceOps
Zoho Assist is a cloud-based remote support software designed for organizations of all sizes. The solution allows IT technicians to remotely support customers all across the globe. Key features of Zoho Assist include file transfer, concurrent sessions, r...Read more about Zoho Assist
SymphonyAI Summit is an AI-powered IT service management (ITSM) suite that streamlines service and asset management across the enterprise with machine learning and workflow-based automation. As a true multi-tenant solution, SymphonyAI Summit is deployable ...Read more about Summit
Service Desk is a next-gen ITSM solution that combines powerful ticketing with seamless Microsoft 365 integration. Designed to enhance user experience, it automates routine tasks, streamlines workflows, and supports incident, problem, change, and release m...Read more about ALVAO Service Desk