About MobileEngine Mobile Device Manager Plus

ManageEngine Mobile Device Manager Plus is an on-premise mobile device management solution from Zoho Corporation. An integrated suite of applications includes security management, device management, content management, application management, and mobile services management. 

Multiple devices can be enrolled simultaneously through bulk enrollment, or employees can utilize self-enrollment. Profile management tools include device grouping based on department or location, corporate account access, and policy-based restriction of device features. Role-based access control allows administrators to grant appropriate permissions and delegate activities to chosen users based on their permission level.

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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000, Windows 8

255 Reviews of MobileEngine Mobile Device Manager Plus

Average User Ratings

Overall

4.55 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(150)

150

4 stars

(103)

103

3 stars

(6)

6

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 255 results

November 2018

Brian from Terrapin Transportation Services Inc

Company Size: 11-50 employees

Industry: Transportation/Trucking/Railroad

Review Source: Capterra


Ease-of-use

3.0

Functionality

5.0

November 2018

Great Features

I use Android tablets in our trucks so the devices are all in remote locations most of the time. I was using G Suite and GoTo Assist to manage them. G Suite is worthless for managing devices. There is no way to identify the device records in G Suite because there is no unique identifier that actually correlates to the the physical device... the device serial number in G Suite is a random number generated by G Suite not the actual serial number of the device and G Suite will not pick up the device name. GoTo assist is too expensive and requires extra steps from the user. This app solves both problems.

Pros

I live the ability to apply profiles, deploy apps, and remote control control the devices easily. Remote control is much better and cheaper than GoTo Assist!

Cons

I wish it could apply a template for app shortcuts and widgets on the Home page (Andoid) and set App permissions. There is a bit of a learning curve and some complex setup steps (i.e. Apps for Work using G Suite) but this is understandable given the functionality provided and not a huge problem.

Response from ManageEngine

Replied November 2018

Hello Brian, Greetings from ManageEngine! Could you elaborate more on your request regarding app shortcuts and widgets? Regarding app permissions, MDM does lets you pre-configure app permissions as explained below: http://bit.ly/mdm-app-permissions In case of further queries, you can mail us at mdmcloud-support@manageengine.com

October 2018

Alberto from Italmex Pharma S.A.

Company Size: 201-500 employees

Industry: Pharmaceuticals

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

3.0

Functionality

4.0

October 2018

ME MDM

With ME MDM our company was able to improve security issues avoiding install unauthorized apps, at the same time the possibility to distribute new content to devices. The Geo-tracking functionality embedded in MDM let us save money cancelling to services provided with other external solution.

Pros

Platform is very easy to use and very intuitive in comparison with other MDS, many variety of ways to complete enrollment process supporting most important operating systems, new features are added continually and support is good.

Cons

Some issues in my particular case randomly some android devices request the set passcode according to the policy, but event the passcode si set MDM agent request once and once again so the devices keep blocked. It happens juts in a very few cases in group of devices with same model android OS version and MDM agent.

Response from ManageEngine

Replied November 2018

Hello Alberto, Greetings from ManageEngine! Regarding your issue about Android passcode policy, I've opened a support ticket for the same to fix it at the earnest. In case of future queries, you can mail us at mdmcloud-support@manageengine.com

December 2019

Bruce from CCC

Company Size: 201-500 employees

Industry: Education Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

5.0

December 2019

Fine MDM to use

It was pretty positive when it worked and offered more than we needed.

Pros

It has a lot of features for the price. Amazing options available that you have to pay a lot more for from other vendors for example containerizing is something that was great to find on it since most do not have it. Kiosk mode, works with all major platforms, black and white list options auditing reports and asset management were all options we liked.

Cons

It did not consistently push software out to users and it was cluttered for the interface.

Response from ManageEngine

Replied January 2020

Hello Bruce, Greetings from ManageEngine! Could you elaborate on what issues you faced with app distribution and where exactly do you feel we can improve our UI/UX? You can write to us at mdmcloud-support@manageengine.com

November 2019

Bill from NextDay Delivery Service, LLC

Company Size: 51-200 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2019

ME MDM gets the job done at an unbeatable price

Pros

The low cost of entry is the best I found out there. We primarily use our MDM to put devices in multi-app kiosk mode. ME MDM provides us with everything we need in an MDM at an unbeatable price! And, here's a story about my experience with ManageEngine's top-notch technical support .... At first launch of the MDM, we discovered the app wasn't 100% compatible with our devices, because they were running a non-updatable older Android OS (ver 4.4.2). ME immediately went to work to figure out the problem. After about one month of testing and tweaking, their app developers delivered a fix and the app's successive version have all worked perfectly since. They truly put the customer first!

Cons

Honestly, I have no complaints about this app. But, to be fair, we're light users of the app...we only use it's geo-tracking and kiosk mode features. So, we've never put every feature of the app to the test. There may be a downside out there somewhere, but I haven't found one yet.

Response from ManageEngine

Replied December 2019

Hello Bill, We're happy to know that MDM has helped you with your device management needs. In case of future issues, you can write to us at mdmcloud-support@manageengine.com

February 2018

David from Alliance Beverage

Company Size: 201-500 employees

Industry: Food & Beverages

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

February 2018

This software isn't bad.

Pros

I like that the management is all web/cloud-based, so it can be accessed from anywhere. I like the ability to have devices in groups and to push out apps/app updates, profiles, etc. on a per-group basis. We have multiple satellite locations, and the groups perfect for that.

Cons

I don't like the overall clunkiness of the web interface. I don't like that it doesn't resize very well based on the size of your browser window (I use Chrome) even when there is clearly white space that it can fill in. I don't like that you have to re-assign devices from the Enrollment tab, but you can only see the Serial Number on the Inventory tab, so I have to switch back and forth to make sure I have the right device.

Response from ManageEngine

Replied November 2018

Hello David, Greetings from ManageEngine! We'll consider your feedback and work on the interface. In case of future queries you can mail us at mdmcloud-support@manageengine.com