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Solarvista
Solarvista
Solarvista™ is the world's first '2-in-1' field service management system that is built within, and provided with, 'no-code' application builder technology. It streamlines your field service operations by providing ready-made but ...Read more about Solarvista
ResortCleaning
ResortCleaning
ResortCleaning is a vacation rental software that provides property managers, housekeepers and service companies the tools to overcome the chaos of managing accommodations and the stability to grow their businesses....Read more about ResortCleaning
Jobber
Jobber
Jobber is a cloud-based field service management software solution that allows small and midsize service businesses to manage field staff, provide customer support, and expand business operations either through a mobile app or a d...Read more about Jobber
mHelpDesk
mHelpDesk
mHelpDesk is a field service solution that helps customers automate everything from first customer contact to getting paid. This includes customer management, quoting, dispatching, invoicing, billing and reporting. mHelpDesk ...Read more about mHelpDesk
Kickserv
Kickserv
Kickserv is a cloud-based field service management solution that provides small businesses, tools and functionalities, which help them to manage leads, estimates, team's schedules, jobs, invoices and payments. Kickserv can be ta...Read more about Kickserv
WorkWave Service
WorkWave Service
WorkWave Service is a cloud-based field service solution. It offers mobile and desktop applications to connect field workers to the office to provide visibility into what’s happening in the field. The mobile applications allow fie...Read more about WorkWave Service
Service Fusion
Service Fusion
Service Fusion is an all-in-one, cloud-based field service management software. It caters to service contractors and businesses of all sizes across multiple industries. Service Fusion offers field service management, VoIP phone so...Read more about Service Fusion
ServiceMonster
ServiceMonster
ServiceMonster is the leading business software for field service professionals, providing an online all-in-one customer management, scheduling, and marketing solution. Designed specifically for the field service industry, Service...Read more about ServiceMonster
ServiceTitan
ServiceTitan
Transform your business with ServiceTitan's all-in-one software solution for residential and commercial field service businesses. With powerful tools that can increase revenue , supercharge your team, and provide real-time insight...Read more about ServiceTitan
Bella FSM
Bella FSM
Bella FSM is a cloud-based field service management system designed for business owners, managers, field employees and technicians. It offers customer management, scheduling and dispatch, work order management, billing and invoici...Read more about Bella FSM
Housecall Pro
Housecall Pro
Housecall Pro is a cloud-based field service management app for service professionals to automate workflows and streamline technician dispatch. This solution includes a native mobile app and complementary web portal and serves a w...Read more about Housecall Pro
Synchroteam
Synchroteam
Synchroteam is a cloud-based field service management and scheduling solution that caters to businesses of all sizes in field service industry that includes cleaning services, construction, electrical and HVAC. Synchroteam fe...Read more about Synchroteam
Bookedin
Bookedin
Bookedin is a cloud-based appointment scheduling app created for booking appointments and collecting payment for services. The platform allows users to set up automatic confirmation messages, reminders and notification receipts. I...Read more about Bookedin
ZenMaid
ZenMaid
ZenMaid is a cloud-based residential cleaning service scheduling solution designed for maid service owners. The solution offers a platform for users to schedule customer appointments and automate their day-to-day operations. ...Read more about ZenMaid
Service Autopilot
Service Autopilot
Service Autopilot is a cloud-based field service solution for lawn care, landscape maintenance, cleaning and snow removal organizations. For businesses of all sizes, Service Autopilot features client and lead management, schedulin...Read more about Service Autopilot
Field Promax
Field Promax
Field Promax is chosen the most efficient field service software today. A leading choice of professionals, it is full of invaluable features that help automate and streamline business processes to yield maximum productivity and pr...Read more about Field Promax
Vonigo
Vonigo
Vonigo is a cloud-based field service solution for service businesses of all sizes. The solution's suite of applications is designed to help businesses manage day-to-day operations of service-based organizations, such as cleaning ...Read more about Vonigo
Call of Service
Call of Service
Call of Service is a cloud-based field service solution for small to midsize businesses. Key features include scheduling, job and client details, invoicing and GPS tracking. Call of Service allows users to drag and drop appoi...Read more about Call of Service
Tradify
Tradify
Tradify is job management software that helps organizations track and manage jobs from quote to invoice, in real time. Tradify was built for trade and service businesses such as electricians, plumbers, HVAC, building and construct...Read more about Tradify
Launch27
Launch27
Join thousands of growing cleaning companies who use Launch27’s appointment scheduling software. Get more cleaning jobs. Less scheduling. Convenient payment processing. Join thousands of clients freed to succeed and launch, grow, ...Read more about Launch27
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Buyers Guide
Last Updated: March 16, 2023Although software is often marketed to us as something new and high-tech, very often it simply represents the application of new technology to very old processes, making them more efficient in our 21st century.
For instance, maids have graced the homes of those who can afford service staff for centuries. In our era, however, you no longer need to be a member of the wealthy middle classes to have a maid. Businesses exist that have teams of maids on call, who are dispatched to clients’ homes for a couple of hours each week or month to keep things ship-shape.
Of course, running a team of maids generates a host of administrative tasks. Maid service software streamlines the execution of those tasks.
Here’s what we’ll cover:
Common Features of Maid Service Software
Benefits of Maid Service Software
Why Maid Service Software?
The manager of a maid service company may spend most of his or her time in an office, but typically will have lots of staff on call. That staff, meanwhile, will be off-site much of the time, visiting the homes of clients.
As new staff join and old staff leave, tracking your employees and keeping all of their associated paperwork up-to-date presents a challenge. Cleaning service software is a one-stop platform on your computer that streamlines all of the processes involved in running a maid service business.
Common Features of Maid Service Software
The features of maid service software will vary across platforms, but these are some of the common functions you will find (as well as other field service management solutions):
Schedule & route optimization | Systems that use map-based employee scheduling streamline the business by enabling you to assign the right person in the right area to the right job—reducing employee travel time and transportation costs. |
Time tracking | Keep track of time spent by employees on-site, as well as how you spend your own time, using these tools. |
Invoicing | Enables you to send invoices on time and set up automatic monthly billing, and lets your clients settle their accounts online. |
Client tracking | Not every client is the same, and many, if not all, will have custom requests. This feature enables you to keep track of all those individual requirements. |
Feedback | Captures customer feedback and enables managers to view it immediately, thus addressing problems as they arise. |
Attendance management | Allows staff in the field to record their attendance on mobile devices. |
Payroll | Keep your employees happier using tools to streamline payday and keep their salaries up-to-date. |
Benefits of Maid Service Software
Maid service software keeps all of the files related to running your business in one place, preventing the proliferation of documents, spreadsheets and files across different formats and folders. Other benefits include:
Mobile functionality, which means they can be accessed from any computing device, including smartphones and tablets—in other words, that “one place” can travel with you.
The ability to access client information, employee schedules and business data from wherever you are, keeping on top of your business and its demands.
Spending less time on mundane administrative tasks, and more time developing the quality of your business—enabling you to better serve your existing clients, and allowing you more time to find new ones.
How Is It Priced?
Cleaning service software is typically Web-based and priced on a month-to-month, subscription basis. Some firms provide free trials so you can test out the product’s suitability to your business before committing. However, there are a few other factors you may want to investigate before selecting a maid service software solution for your business, such as:
Number of users. Some maid service software charges a fixed fee per month or per user, while other packages charge in increments—starting at five users, then rising to 10, then 20 and so on. Others charge a flat fee per month, with no reference to the number of users.
Since every maid on your staff will need to be added as a user in order to access the system while out visiting clients, per-user versus flat-fee pricing is an especially important consideration in this market.
Degree of functionality. Price is not the only thing you should consider. Perhaps one software package costs more per user per month because it has a wider array of features. You should look at your business and ask yourself: Do I need those features? Will I use them? Cheapest is not always the best.
Web-based systems can be especially beneficial in this market; the nature of maid service is that employees are constantly in the field, and you will need to be able to stay in contact with them using a system you both can access from wherever you are.
The good news is that there is a wide variety of maid service software on the market. Take your time, shop around, do your due diligence—and you will find the best maid service software solution for your business.