SilkStart MultiChapter 2026: Benefits, Features & Pricing
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- Overview
- Pricing and Plans
- Features
- Integrations
- User Reviews
Overview
Pricing
Starting at $210.00 per month
About SilkStart MultiChapter
SilkStart is an integrated suite of association management tools created for small to midsize single chapter and larger multi-chapter associations. SilkStart serves the unique needs of multi-chapter organizations through a connected backend database.
SilkStart’s Association Management Software (ASM) platform can either create new mobile-ready websites or integrate with a current site. In addition, the platform provides a database to track membership, events, payment processing, job postings and more.
Members can sign up for free or paid events, view job postings and update their profile information. SilkStart syncs with many common payment providers, including Stripe, Paypal, Authorize.net and Beanstream.
Associations can set up automated emails for when a member joins, renews, or is about to expire and can also create groups and send newsletters and other updates. SilkStart integrates with other applications like MailChimp and Google Analytics.
Pricing is based on the number of active users and billed on a monthly subscription basis. Support is offered via phone, email and an online knowledge repository.
SilkStart MultiChapter Screenshots

SilkStart MultiChapter Pricing and Plans
Standard
$210.00
Plan includes:
- Content Management
- Event Calendar
- Landing Pages
- Member Management
- Ticketing
Multi-Chapter
$580.00
Plan includes:
- Donation Management
- Event Calendar
- Event Marketing
- Invoicing
- Notifications
- Ticketing
Enterprise/Custom
Pricing available upon request
Plan includes:
- Event Calendar
- Invoicing
- Job Board
- Payments
- Ticketing

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SilkStart MultiChapter Features
- Features of SilkStart MultiChapterAccess Controls/PermissionsAccountingActivity TrackingAlerts/NotificationsApplication ManagementAttendance ManagementAttendance TrackingCalendar ManagementChapter ManagementCommittee ManagementCommunication ManagementContact DatabaseContact ManagementContent ManagementCredit Card ProcessingCRMCustomizable BrandingCustomizable FieldsCustomizable FormsCustomizable ReportsCustomizable TemplatesData Import/ExportDocument StorageDues ManagementElectronic PaymentsEmail MarketingEmail RemindersEmail TemplatesEnrollments/OnboardingEvent CalendarEvent ManagementEvent SchedulingEvent TicketingFundraising ManagementJob BoardMember AccountsMember CommunicationMember CommunitiesMember DatabaseMember DirectoryMember PortalMembership ManagementMembership RenewalsMember TypesNewsletter ManagementPayment ProcessingPersonalizationRecurring/Subscription BillingRegistration ManagementRemindersReporting & StatisticsSelf Service PortalThird-Party IntegrationsWebsite IntegrationWebsite Management
SilkStart MultiChapter Integrations
See all 10 integrations
SilkStart MultiChapter User Reviews
Overall Rating
4.4
Ratings Breakdown
5
56%
4
33%
3
8%
2
3%
1
0%
Secondary Ratings
Ease of Use
4.3
Value for money
4.3
Customer support
4.7
Functionality
4.4
Donegal W.
Non-Profit Organization Management
2-10 employees
Used daily for more than 2 years
Review sourceReviewed September 2017
We use in a Multi Chapter configuration and it is amazing
5
We have seen an increase in membership renewals and retention.
Ratings Breakdown
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PJ G.
Education Management
201-500 employees
Used daily for less than 12 months
Review sourceReviewed August 2017
So far, it's been a great tool for my job. It's easy to use, and pleasantly arranged.
4
Ratings Breakdown
Vendor Response
Thanks for the great feedback PJ! Our entire team was very excited to launch the Seattle University Alumni Association on our multi-chapter platform. It's great to hear that it's already been making your job easier. Our goal is to give our clients more power to add additional chapter networks after their launch on their own. For now, we pride ourselves on a quick turnaround when a new chapter is requested to be added. If you have any other recommendations for speeding up this process for you, I'd be happy to hear them.
Replied September 2017
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Sarah C.
Human Resources
2-10 employees
Used daily for less than 6 months
Review sourceReviewed August 2017
efficient, user friendly, logical workflow, easy to use (except for speed).
4
Website is much easier to update, members can self serve their changes, invoicing is MUCH easier, recording payments is MUCH easier, reports are easy to create and use. Overall very happy except for the speed of the site - which means even with all these great improvements, I'm not really spending any less time.
Ratings Breakdown
Vendor Response
I'm very happy to hear that SilkStart is saving you time on many of the organizational processes that you previously spent more time and effort on. We are always measuring the speed of our sites and are focused on making the entire SilkStart experience faster for you. We are currently releasing a database update in Sept that we hope will significantly improve your site speed.
Replied September 2017
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Tessa B.
Used unspecified for unspecified
Review sourceReviewed November 2015
SilkStart for the win!
5
When we launched our site back in 2009 it had all the bells and whistles. But as time went by, best practices took a new shape and Drupal snuck out the back door. The Silkstart team listened to all of our concerns, paid attention to our wish lists and threw in extra tools to make the entire site seamless. VIATEC was the first to use SilkStart's job board platform, and boy did they deliver. The Job Board was critical as it is one of our largest revenue generators, and helps attract new talent to Victoria. Job Posters can now purchase and manage their own listings, and job seekers can easily search the user-friendly platform. Transactional data is also easily captured in SilkStart. The new VIATEC.ca is not only what we were in need of, but it actually represents who we are and allows us to show off our members more efficiently. We now have an all-in-one system that is super simple and easy to maintain. As a bonus, their team quickly responds to our feedback and works with us to use their software to accomplish our association's goals. SilkStart for the win!
Ratings Breakdown
Vendor Response
Thanks Tessa. It's great to have a progressive technology association like VIATEC on board with us. We feel it challenges us to continually work to improve the platform so that we can continue to meet your needs. Your organization is also a stellar example to our other customers, and we regularly showcase your job board and how effective it is at generating non dues revenue for your association.
Replied November 2016
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Alan G.
Used unspecified for unspecified
Review sourceReviewed November 2015
The team works diligently with you and your members
5
As the newly elected President of the Italian American Studies Association, I knew that our website required a redesign. Only three years earlier, our organization updated our website, but it had issues. I had never looked for a company that specialized in redesigning websites, so I started with Google searches. I found several companies and began interviewing each one. With each online demonstration, SilkStart became the clear leader in the responsiveness from its members to my numerous emails and features that they offered small organizations like IASA (we have approximately 500 members). Once the Executive Council voted in favor of hiring SilkStart, the one-on-one personalization that we received reinforced the confidence in our decision. The team works diligently with you and your members. In our case, the webmaster of our website and myself went through training and approved each stage of the redesign. In fact, SilkStart were willing to create certain widgets that they didn't offer as we were working together to finalize the site. The new platform works across all devices such as tablets, smart phones, and desktops. Our old website was unable to do this. Ultimately, I highly recommend Shaun and the team at SilkStart for any organization, small or big, that is looking to redesign their website.
Ratings Breakdown
Vendor Response
Alan, thanks for this review and for choosing to come on board with us here at SilkStart. Your new mobile friendly website looks great!
Replied November 2016
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Lynne M.
Used unspecified for unspecified
Review sourceReviewed May 2012
Very impressed
5
Overall I highly recommend this software for organizations which want to promote their their members. I was very satisfied with everything they did and with how quickly they were able to set everything up because I know other products can take up to a year to be fully functional
Ratings Breakdown
Vendor Response
Thanks Lynn. I recently reread your review and realize you make an excellent point. We offer a free 30 day trial of the software so you can see firsthand what it looks like and how it works. We do this because many of our competitors hide their product behind a sales team and you only get to use it once you sign on. That aside, I agree that a demo by a member of our team, plus taking a look at other customer sites we have built is the best way to really see what we are capable of. The trial doesn't totally do that justice as everything isn't yet configured to your specific needs.
Replied November 2016
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Luke B.
Civic & Social Organization
2-10 employees
Used weekly for less than 2 years
Review sourceReviewed April 2018
SilkStart is the best of the bunch
5
We looked at a dozen platforms before decided on SilkStart. It was the clear leader in our investigation and we've never had a moment of regret in choosing it.
Ratings Breakdown
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Carol G.
Hospitality
2-10 employees
Used daily for less than 6 months
Review sourceReviewed August 2017
User-friendly system and responsive support team make for an ideal solution
4
Ratings Breakdown
Vendor Response
Hi Carol, it's been a pleasure working with you and your team. I'm ecstatic that SilkStart has been easy for you to use as a relatively new customer. We pride ourselves on excellent customer service and going above and beyond for our customers. We continually release new in-app help tools, so please contact support if you have any suggestions for items we could add help for.
Replied September 2017
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Richard B.
Civic & Social Organization
Self-Employed
Used daily for less than 12 months
Review sourceReviewed January 2018
Solid Company and Product
5
Very happy to have signed on!
Ratings Breakdown
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Kelsey B.
Used unspecified for more than 2 years
Review sourceReviewed May 2016
DigiBC SilkStart Review
4
Ratings Breakdown
Read More
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