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CenturionCARES

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Overview

CenturionCARES 2026: Benefits, Features & Pricing

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  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

CenturionCARES
CenturionCARES

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Pricing

Pricing available upon request

About CenturionCARES

CenturionCARES, Inc. designs and manufactures state-of-the-art software solutions that enable organizations of all sizes to optimize their communications infrastructure and increase operational efficiency. We’ve been helping enrich member and customer service experiences for hundreds of Credit Unions, Banks, Public and Private Utilities, and Government Agencies throughout the country since our founding in 1981. CenturionCARES is a one-stop-shop for CARES Contact Center (ACD), CARES Interactive Voice Response (IVR), CARES Predictive Dialer, and CARES Connectx (Hosted PBX) solutions. CARES solutions are designed specifically to complement each company’s unique culture and standards, whether through automated or live agent interaction. Our software integrates quickly and seamlessly with any existing telephony and network systems with minimal impact on customer service operations, providing benefits including:
• Reduced time and costs for delivery of new or enhanced services
• Greater operating efficiency
• Increased staff productivity and accountability
• Real time and historical data sharing for more personalized service offerings
• Detailed reporting to support well-informed busin...

ess decisions organization-wide • Enriched customer/member service experiences with each interaction CARES features and functionality can be added quickly and easily, and include efficiency-boosting and quality assurance components such as: • Pre-Authentication and ProSpeak (in queue announcements) • Screen Pop of account information • Call History and Tracking • Courtesy Call Back option • Agent Call Scripting • Real-time agent assist • Voice and Screen Recording • Conversation Notes for CRM • Over 100 reports with custom display CenturionCARES has their Headquarters and Sales office in Oldsmar, FL, with Engineering and Support facilities in Waukesha, WI. Visit us online at www.centurioncares.com.

CenturionCARES Screenshots

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CenturionCARES Pricing and Plans

Starting price: $500.00
Free Trial
Free Version

Basic

$500.00

No plan information available

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    CenturionCARES Features

    • Popular features found in IVR
      Auto-Dialer
      Automatic Call Distribution
      Call Disposition
      Caller ID
      Call Monitoring
      Call Recording
      Multi-Channel Communication
      Reporting & Statistics
      Voice Mail
    • More features of CenturionCARES
      Activity Dashboard
      Activity Tracking
      Alerts/Notifications
      API
      Callback Scheduling
      Call Center Management
      Call List Management
      Call Logging
      Call Reporting
      Call Routing
      Call Scripting
      Call Tracking
      Call Transfer
      Campaign Management
      Chat/Messaging
      Computer Telephony Integration
      Contact Database
      Contact Management
      CRM
      Customer History
      Customizable Reports
      Interaction Tracking
      IVR
      Lead Management
      Live Chat
      Monitoring
      Multi-Channel Management
      Multi-Language
      Multiple Scripts
      Phone Key Input
      Predictive Dialer
      Pre-recorded Messages
      Queue Management
      Real-Time Analytics
      Real-Time Data
      Real-Time Monitoring
      Real-Time Notifications
      Real-Time Reporting
      SMS Messaging
      Survey/Poll Management
      Surveys & Feedback
      Text to Speech
      Third-Party Integrations
      Voice Customization

    CenturionCARES User Reviews

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