Lightspeed Restaurant 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Lightspeed Restaurant

4.4

(214)

Pricing

Starting at $69.00 per month

About Lightspeed Restaurant

Lightspeed Restaurant is a cloud-based point of sale (POS) solution for restaurants suitable for full-or quick-service restaurants, bars, nightclubs, hotel restaurants, cafes and more. Key features include floor management, customer tracking, inventory tracking, gift card support, offline mode and an iOS mobile app.

Lightspeed Restaurant enables users to create and update menus with photos and descriptions and incorporate cooking options and toppings into the menu, which will automatically factor into the cost of the product. The system links communication between the kitchen, wait and host staff in real time and management can control stock levels, track labor and monitor sales reports.

Each customer can be assigned to their own seat, and staff can merge or move tables in real time, even in the middle of a shift. Users can generate detailed sales and performance reports to track employee productivity and keep track of best-selling items, trends and customer habits.

Lightspeed Restaurant Screenshots

Lightspeed Restaurant Pricing and Plans

Starting price: $69.00 per month

Free Trial

Free Version

Starter

$69.00

per month

Plan includes:

Customizable POS
Menu manager
Floor Plans
Insights
Integrated Payments
Take Out and Delivery
Single-View Reconciliation
CRM and Loyalty

Essential

$189.00

per month

Plan includes:

Online Ordering
Contactless Ordering
Order and Pay At Table
Lightspeed Live App
Multi-location Management
Advanced Inventory Management

Premium

$399.00

per month

Plan includes:

Multiple Revenue Center Support For Hotels
Raw API Access
Inventory Tracking

Enterprise

Pricing available upon request

Plan includes:

Personalized Software and Hardware Package
Unlimited Launch and Consultation Services
Dedicated Support Team
Dedicated Customer Success Manager

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Lightspeed Restaurant Features

Popular features found in Restaurant POS
Delivery Management
Electronic Payments
Inventory Management
Loyalty Program
Mobile Access
Multi-Location
Online Ordering
Order Entry
Separate Checks
Table Management
Tips Management
More features of Lightspeed Restaurant
Access Controls/Permissions
Accounting
Accounting Integration
Activity Dashboard
Alerts/Notifications
API
Barcode/Ticket Scanning
Billing & Invoicing
Cash Management
Clock In/Out
Contact Management
Credit Card Processing
Customer Database
Customer History
Customer Management
Customizable Categories
Delivery Tracking
Discount Management
eCommerce Management
Employee Management
For Bakeries
For Bars/Clubs
For iPad Devices
For Restaurants
Gift Card Management
Invoice Management
Marketing Automation
Mobile App
Offline Access
Order Management
Order Tracking
Payment Processing
Point of Sale (POS)
Price/Margin Management
Production Management
Promotions Management
QR Codes
Real-Time Data
Real-Time Reporting
Receipt Management
Recipe Management
Reporting/Analytics
Reporting & Statistics
Restaurant POS
Sales History
Sales Management
Sales Order Management
Sales Reports
Sales Tax Management
Split Checks
Stock Management
Third-Party Integrations
Time Clock
Transaction History

Lightspeed Restaurant Integrations

Frontdesk Anywhere

Cloudbeds

Flipdish

Apicbase Restaurant Management

Marketman

Combo

See all 22 integrations

Lightspeed Restaurant User Reviews

Overall Rating

4.4

Ratings Breakdown

63%

23%

Secondary Ratings

Ease of Use

4.4

Value for money

4.2

Customer support

4.3

Functionality

4.2

Assad K.

Verified reviewer

Restaurants

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2019

How Lightspeed will help improve your business.

I signed up with Lightspeed back in Nov 2016 and I have never looked back. Lightspeed gives me accuracy and analysis. Through Lightspeed's data I was able to save costs through employee shrinkage. Combined with Lightspeed's great customer and tech support, you've got a winning combination that no one can beat.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

They are accuracy and analysis. With Lightspeed each and every order is entered with 100% accuracy, so you don't have to worry about wrong items or amounts being entered. And with their integrated system you can manage your inventory, and analyze your sales patterns. All because Lightspeed gives you sophisticated and detailed sales reports at your fingertips all while saving time and money and reducing costs.

Cons:

There was no onsite tutorial on how to access certain data, but a quick call with tech support and within a few minutes I mastered the system and where everything is placed.

VAUGHN A.

Verified reviewer

Food & Beverages

2-10 employees

Used daily for less than 2 years

Review source

Reviewed April 2020

!!SMALL BUSINESS WARNING!! NOT FAIR

!!WARNING!!! THIS COMPANY IS NOT FAIR! They bundled in the loyalty program in our automatic renewal. We were looking into the addition to see if it fits our business. Another $800 was tacked on to our renewal for the Loyalty program that I did not authorize. They are refusing to refund the Loyalty program fee say that we are in a contract and they have a phone recording committing to the contract (they won't actual share the recording though). We have no need for this extra program at the moment, have not used it and do not plan to use it at this time as our business volume has a ceiling and the margins do not support it at this time. We understand the value in the loyalty program by cannot presently justify it. I have not worked for or worked with a company that does not work fairly with their customers. I do not recommend LightSpeed and am stuck with them for another 11 months and plan to find a better POS partner.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is comprehensive. Many add-ons are available at high costs.

Cons:

It can get complicated and takes some effort to train new staff. Support is good for the software although I have found that are led down the wrong path and wast time. Some of the representatives are not knowledgeable enough.

Reasons for choosing Lightspeed Restaurant

It was Canadian. It seemed like the best option at the time but of course the will sell you on anything upfront. !!MAKE SURE YOU CHOOSE A COMPANY THAT IS FAIR TO YOUR BUSINESS!! LIGHTSPEED IS A BAD POS BUSINESS PARTNER

Reasons for switching to Lightspeed Restaurant

At the time, NOBLY promised us Quickbooks integration (failed as it was not available in Canada yet) and they moved us to a Beta back end office which didn't work well at all.

Vendor Response

Hello Vaughn, We would like to apologize for your recent experience with Lightspeed and hope that we can work with you in order to get things moving in the right direction. We see that you have been in touch with our Customer Success team and we encourage you to continue working with them. Thank you, Lightspeed POS

Replied May 2020

Pascal S.

Verified reviewer

Restaurants

11-50 employees

Used daily for more than 2 years

Review source

Reviewed September 2018

Affordable and reliable

Been reliable part of our business for over 4 years now.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Most affordable option for POS on the market that is compatible with revenue Quebec and MEV machines.

Cons:

Occasionally updates take a few minutes, otherwise we have very few issues in the last 4 years since we started using Lightspeed

Joe K.

Verified reviewer

Food & Beverages

2-10 employees

Used daily for less than 12 months

Review source

Reviewed December 2021

Lightspeed POS for Restaurant

Overall, our experience has been great, but no software is perfect. Their rates are comparable, but the customer support is phenomenal.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Lightspeed is sleek, very professional look and feel. Although it does take a number of buttons to run through a transaction, it's definitely an upgrade to what he had prior. The loyalty program integration is amazing, as customers earn points on the spot without any manual entry.

Cons:

Although not directly related to POS, their payment processing dose not allow partial refunds which causes us headaches at times.

Reasons for choosing Lightspeed Restaurant

Better reviews and integration with their loyalty program

Reasons for switching to Lightspeed Restaurant

Spotting connectivity, card reader wouldn't work.

SHELLEY B.

Verified reviewer

Retail

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2021

Makes Perfect Sense!

We have been using Lightspeed for 2+ years now and absolutely love it! We are able to utilize many of their components to assist us not only in the basics (inventory, sales) but analytics and E-Comm. LS staff are very knowledgeable, friendly and quick to respond to our needs.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

We are able to customize according to our needs. We utilize many of the components and are constantly learning.

Cons:

Sometimes we have recommendations and submit them.

Reasons for choosing Lightspeed Restaurant

We chose LS for their willingness to assist us in determining if they were a good fit, their service and their price point.

Reasons for switching to Lightspeed Restaurant

Our program was old and not very useful to us anymore. We had grown exponentially.

Peter M.

Verified reviewer

Restaurants

51-200 employees

Used daily for more than 2 years

Review source

Reviewed May 2021

Fantastic POS

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Lightspeed is very reliable, easy to program good functionality. In 3 years our POS has not crashed or stalled. Customer support is remarkable. The team is knowledgeable and professional. My questions are answered the same day.

Cons:

Most of the reporting is very good. I would like more one page style reports, for example all servers that worked yesterday lists total sales, category sales, average check. I can get this information but each server is listed separately so analysis is time consuming.

Reasons for choosing Lightspeed Restaurant

During the demo I felt Lightspeed had more features that would be beneficial to our restaurant.

Reasons for switching to Lightspeed Restaurant

Lightspeed would be simpler and had great customer support.

Toby V.

Verified reviewer

Restaurants

11-50 employees

Used daily for less than 12 months

Review source

Reviewed November 2019

Lightspeed at the speed of light!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The set up was easy with great support from the staff at Lightspeed. Great ability to handle multiple floor plans, products, users and reporting. Very full featured software that should be able to handle any restaurant's business.

Cons:

It can be a little confusing when first starting to use the ordering piece on the ipad, a bigger learning curve than some other POS systems, but once you practice with it a bit, it makes sense.

Reasons for choosing Lightspeed Restaurant

It had all the functionality that we needed and the pricing was good and the support is phenomenal!

Reasons for switching to Lightspeed Restaurant

Square was not robust enough and their pricing for multiple order entry ipads was too high.

SARAH T.

Verified reviewer

Food & Beverages

2-10 employees

Used daily for less than 2 years

Review source

Reviewed May 2021

Would (and have) recommeded

With thoughtful planning and set up, we have seen a lot of value from the on-board features. We run a loyalty program using just the basic features of the POS.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The setup took time, but with good planning, we are able to get a lot of value out of the back-end reporting without the add-on module.

Cons:

I wish our Chase payment system could be integrated.

Reasons for choosing Lightspeed Restaurant

In the end, Lightspeed did not offer full integration with Chase, but came to the table with an offer on hardware that made it more attractive.

Reasons for switching to Lightspeed Restaurant

The previous system did not provide robust enough reporting and did not function when there was an interruption in the internet connection.

Alex S.

Verified reviewer

Hospitality

51-200 employees

Used daily for less than 2 years

Review source

Reviewed April 2025

Lightspeed POS

It performs well, not excellent. But depending on your business it may work just fine. We needed something offering us more flexibility and editing options.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use, modern software and detailed reports. Modern system.

Cons:

Glitches, a lot of them. Slow customer support, and somehow limited interface for item editing or customization.

Vendor Response

Alex, Thank you for sharing your feedback. We’re glad you appreciate the ease of use, modern design, and detailed reports our system offers. We’re sorry to hear about the glitches and limitations you’ve experienced with item editing and support speed. Your input is valuable, and we’re continuously working to improve flexibility and customer service to better meet your needs. We appreciate you choosing Lightspeed and hope to keep earning your trust. The Lightspeed Team

Replied August 2025

Cheryl C.

Verified reviewer

Food & Beverages

2-10 employees

Used daily for less than 6 months

Review source

Reviewed September 2018

Real people who know their stuff

Impressed

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

From day one Kounta had the support and real sales staff in place to help me set it all up, even organising all the hardware, and saving me money. Support is brilliant. Love the app, easy to use, and staff have taken to it really quickly.

Cons:

The cost to add extra terminals is quite expensive.

Showing 1 - 10 of 214 Reviews

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