CommentSold 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

CommentSold

4.8

(115)

Pricing

Starting at $149.00 per month

About CommentSold

CommentSold is an eCommerce personalization platform that helps businesses manage all aspects of any eCommerce operation and improve channel sales by converting social media comments into sales. CommendSold enhances the invoicing process by automatically carting items and sending invoices to your customers after their comment purchase. Businesses can implement social selling on Facebook, Instagram, Messanger.

CommentSold Screenshots

CommentSold Pricing and Plans

Starting price: $149.00 per month

Free Trial

Free Version

Basic

$149.00

flat rate, per month

Plan includes:

Automated Invoices
E-Commerce Website
Facebook Live Selling
Inventory & Shipping Management

Small Business

$499.00

flat rate, per month

Plan includes:

Automated Content Creation
Automated Invoices
E-Commerce Website
Facebook Live Selling
Inventory & Shipping Management
Mobile App (Ios & Android)
Priority Support

Large Business

$999.00

flat rate, per month

Plan includes:

1:1 Sales & Business Coaching
Automated Content Creation
Automated Invoices
Dedicated Account Strategist
E-Commerce Website
Facebook Live Selling
Inventory & Shipping Management
Mobile App (Ios & Android)
Onsite Implementation
Priority Support

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CommentSold Features

Popular features found in Billing and Invoicing
Billing Portal
Contact Database
Customizable Invoices
Invoice Processing
Mobile Payments
Multi-Currency
Payment Processing
Quotes/Estimates
Reporting & Statistics
Tax Calculation
Time & Expense Tracking
More features of CommentSold
Accounting Integration
Automated Publishing
Catalog Management
Channel Management
Compliance Management
Content Management
Cost Tracking
CRM
Customizable Branding
Data Synchronization
eCommerce Management
Employee Advocacy
For Small Businesses
Gamification
Inventory Auditing
Inventory Control
Inventory Management
Inventory Optimization
Inventory Tracking
Invoice History
Kitting
Lead Engagement
Loyalty Program
Mobile Access
Mobile Commerce
Multi-Channel Management
Multi-Channel Marketing
Online Invoicing
Order Management
Performance Metrics
Point of Sale (POS)
Product Identification
Promotions Management
Purchase Order Management
Reminders
Reorder Management
Reporting/Analytics
Retail Inventory Management
Returns Management
Search/Filter
SEO Management
Shipping Management
Shopping Cart
Single Sign On
Social Media Integration
Social Media Monitoring
Templates
Third-Party Integrations

CommentSold Integrations

Intercom

Avalara

Shopify

PayPal

Meta for Business

Square for Retail

See all 9 integrations

CommentSold User Reviews

Overall Rating

4.8

Ratings Breakdown

83%

15%

Secondary Ratings

Ease of Use

4.7

Value for money

4.5

Customer support

4.8

Functionality

4.6

Alyssa M.

Verified reviewer

Apparel & Fashion

2-10 employees

Used daily for less than 6 months

Review source

Reviewed September 2018

Streamlined my boutique & A+ Customer Service

I have solved the pain of keeping track of my inventory and delays in shipping. It also makes it easy for me to track things in regards to revenue and gross profit which I would have to do in an excel spreadsheet. The customer care team is absolutely amazing. You quickly chat with them and they respond in seconds and if you are like me, I was assigned one point of contact who takes care of my account. I also like that they have extensive help guides and bug fixes with release trains and updates.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love that it has streamlined my process, easy to track my inventory, post my products, keep track of waitlist, returned products, revenue, and shipping and labels. It has become a one stop shop that has allowed me to maximize sales of my boutique.

Cons:

I wish that we had the ability to use it as an all around CRM (Customer Relationship Management), because I sell to customers outside of social media and would like to keep all of my sales, invoicing, and shipping in one thing.

Allyson S.

Verified reviewer

Retail

2-10 employees

Used daily for less than 12 months

Review source

Reviewed October 2018

Life Changing

From the Owner to the Support Team, the app developer to the community they have built around the product you will never be disappointed. Change is hard and it is scary especially for small business owners when what they are doing is working, just not well and comment sold will hold your hand and walk you through every single step, update and improvement.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability for my business to easily implement such a simple change to our processes becasue of seemless software.

Cons:

It has a learning curve for new shoppers but once you get them over that initial hump they prefer it.

Jennifer Y.

Verified reviewer

Retail

Self-Employed

Used daily for less than 6 months

Review source

Reviewed October 2021

Does not help increase sales volume

The service is great just not set out to be what it says it has t brought me in any new customers like it claims.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The fact that it does allow customers to pay in 4 easy payments.

Cons:

How it tells me how much I’ve earned since I started using the product.

Reasons for switching to CommentSold

To allow my customers to use sezzle

Vendor Response

Hi Jennifer! Thank you for taking the time to leave us feedback. We're happy to hear you found CommentSold's services great but we're sorry to hear it did not work out for your business. While you are in charge of creating your own followers, CommentSold does strive to help you engage customers with more comment selling, which can potentially lead to more traffic on your other selling channels such as your website. Again, we appreciate you taking the time to leave us feedback and wish you continued success in the future!

Replied October 2021

Allison Griffin M.

Verified reviewer

Utilities

1001-5000 employees

Used daily for less than 12 months

Review source

Reviewed September 2018

Excellent!

If I have questions I get an answer almost immediately! I don’t know what I ever did without Commentsold!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I switched to Commentsold about six months ago and I don’t know why I didn’t do it before then. Excellent customer service, reliable service and full time support!

Cons:

I have not found anything that they don’t provide!

Michelle W.

Verified reviewer

Retail

Self-Employed

Used daily for less than 12 months

Review source

Reviewed September 2018

CommentSold Review

The customer service is above and beyond! They always seem to be one step ahead of the game!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of use and the ability to grow my business! This software has given me so much time back in my day to focus on other areas besides billing!

Cons:

That they don't have a POS app. But they are working on that!

Tammy R.

Verified reviewer

Retail

2-10 employees

Used daily for less than 12 months

Review source

Reviewed October 2018

Boutique Owner

We signed on with Comment Sold in June and it's been a game changer for us!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very user friendly and constantly improving with weekly updates!

Cons:

I don't really have anything specific to mention as they are constantly improving and customer service is their #1 priority

Stacie H.

Verified reviewer

Accounting

51-200 employees

Used weekly for less than 12 months

Review source

Reviewed October 2018

CommentSold is Super Helpful!

As bookkeeper for multiple boutiques, Comment Sold has not only helped my owners to save time and create more sales, but it has made my job on this side of Facebook selling great, too!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customer service and response time is fantastic! For boutique owners who have a lot of activity on Facebook this tool is nearly miraculous! Not only a big timesaver, but makes keeping orders and workflows simple and streamlined.

Cons:

It took a minute for me to understand the reporting, but between the how-tos and the helpful staff it didn't take long to master.

Crystal H.

Verified reviewer

Retail

Self-Employed

Used daily for less than 12 months

Review source

Reviewed October 2020

Amazing software

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This is seriously everything. Makes everything run smoothly for your business ! Does it all

Cons:

Nothing at all bad to say ! Great software

Donna M.

Verified reviewer

Wholesale

11-50 employees

Used daily for less than 6 months

Review source

Reviewed October 2018

owner / operater

customer service is OUTSTANDING!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

auto invoicing, auto wait list and auto fulfillment when we restock

Cons:

not able to select multiple items at one time, not able to control how many times a customer is notified for items in their cart. It should be once per cart in a certain length of time, not 10 times for 10 i tems.

Ashley B.

Verified reviewer

Retail

1001-5000 employees

Used monthly for more than 2 years

Review source

Reviewed November 2020

CommentSold

I am happy with CommentSold and will continue to use it when shopping on Facebook groups.

Ratings Breakdown

Ease of use

Functionality

Pros:

I love using CommentSold when I am shopping in Facebook groups. It has made shopping easier and my item shows up in my cart and I can buy it in minutes.

Cons:

What I like least about CommentSold is when there is an error and doesn't work but that doesn't happen very often.

Showing 1 - 10 of 115 Reviews

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