Top 5 Easy-to-Use, Simple Invoice and Billing Software

By: on October 29, 2020

A billing and invoicing software platform’s features mean nothing if it’s not easy to use. Adopting a simple invoice software solution can give your business all of the benefits the tool has to offer without a steep learning curve.

Simple invoicing software automates payment invoicing and processing, which saves time and makes both more cost efficient. Billing and invoicing tools work together with accounting and customer relationship management software to streamline these processes, offering an easy user experience for both your business and your customers.

Finding a platform that’s simple to use can be a great way to start the software buying process. To make this easier for you, we analyzed thousands of reviews written by businesses just like yours to see how they feel about the ease of use of top billing and invoicing software tools.

What is a sentiment score?

The sentiment score shows how users feel about individual software products on a scale of zero to 10. The higher a tool’s sentiment score, the better users feel about it.

Top 5 simple invoice software tools

Product
Ease-of-use Sentiment Score
(out of 10)
FreshBooks

6.18
KashFlow

6.10
Sunrise

6.09
QuickBooks

6.06
Sage Intacct

5.97

For more on our methodology, click here.

1. FreshBooks

freshbooks logo
Sentiment score: 6.18 (out of 10)
Mentions of ease of use in reviews: 577
Percent of mentions that are positive: 82%

FreshBooks’ Sentiment Score is 6.18, higher than the category average of 5.92.

FreshBooks’ Sentiment Score is 6.18, higher than the category average of 5.92

FreshBooks is designed for small businesses and freelancers who may have limited billing and invoicing experience.

The software’s features include a billing portal, hourly billing, online invoicing and payments, mobile payments, and recurring/subscription billing. It also supports multiple currencies.

Users like FreshBooks’ simplicity, in both its free and paid versions; 82% of reviews that mention FreshBooks’ ease of use do so positively.

82% of reviews mention the software's ease of use positively.  4% mention its ease of use negatively, and 15% were neutral.


Think FreshBooks might be a good fit for you?

What users say


2. KashFlow

kashflow logo
Sentiment score: 6.10 (out of 10)
Mentions of ease of use in reviews: 27
Percent of mentions that are positive: 85%

KashFlow’s Sentiment Score is 6.1, higher than the category average of 5.92.

KashFlow’s Sentiment Score is 6.1, higher than the category average of 5.92

KashFlow is a cloud-based accounting platform that supports billing and invoicing functions.

Businesses can manage invoices, set alerts to remind them when a payment is due, and use KashFlow to generate visual reports of balances and transactions. It also integrates with other software systems your business likely uses, such as CRM, eCommerce, inventory management, and payroll software.

KashFlow seems to satisfy users’ need for a simple invoicing software that’s easy to set up, learn, and use; 85% of reviews that mention the platform’s ease of use do so positively.

85% of reviews mention the software's ease of use positively.  5% mention its ease of use negatively, and 10% were neutral.


Think KashFlow might be a good fit for you?

What users say


3. Sunrise

sunrise logo
Sentiment score: 6.09 (out of 10)
Mentions of ease of use in reviews: 63
Percent of mentions that are positive: 82%


Sunrise’s Sentiment Score is 6.09, higher than the category average of 5.92.

Sunrise’s Sentiment Score is 6.09, higher than the category average of 5.92

Sunrise is a billing and invoicing software system designed for small businesses. Its primary features include billing, invoicing, accounting, expense management, and financial reporting.

This software system also offers a recurring invoice feature that allows business and clients to set up automatic, recurring charges. Some users chose this system for its invoicing features only, while others use it for additional business needs and take advantage of its customization options.

Overall, users seem satisfied with Sunrise’s ease of use, citing its simple design and navigation. Eighty-two percent of reviews that mention its ease of use do so positively.

82% of reviews mention the software's ease of use positively.  3% mention its ease of use negatively, and 16% were neutral.


Think Sunrise might be a good fit for you?

What users say


4. QuickBooks

quickbooks logo
Sentiment score: 6.06 (out of 10)
Mentions of ease of use in reviews: 3,743
Percent of mentions that are positive: 80%

QuickBooks’ Sentiment Score is 6.06, higher than the category average of 5.92.

QuickBooks’ Sentiment Score is 6.06, higher than the category average of 5.92

QuickBooks is a bookkeeping and accounting system with features that include billing and invoicing. It offers multiple installation options such as on-premise and cloud-based, and users can access the system via a mobile app on both iOS and Android devices.

Users say QuickBooks is easy to set up, flexible, and intuitive, allowing them to easily automate billing and invoicing processes. Eighty percent of reviews that mention the software’s ease of use do so positively.

80% of reviews mention the software's ease of use positively.  5% mention its ease of use negatively, and 15% were neutral.


Think QuickBooks might be a good fit for you?

What users say


5. Sage Intacct

save intacct logo
Sentiment score: 5.97 (out of 10)
Mentions of ease of use in reviews: 26
Percent of mentions that are positive: 90%

Sage Intacct’s Sentiment Score is 5.97, slightly higher than the category average of 5.92.

Sage Intacct’s Sentiment Score is 5.97, slightly higher than the category average of 5.92

Sage Intacct is designed to streamline business’ accounting needs, including billing and invoicing.

This system lets users customize invoices, invoice and complete payments online, and set up automatic, recurring billing. Users mention that although the platform has a learning curve, once you learn your way around the system, Sage Intacct proves to be a powerful tool.

Despite the learning curve, 90% of reviews that mention Sage Intacct’s ease of use do so positively.

90% of reviews positively mention Sage Intacct’s ease of use. 10% of reviews negatively mention Sage intacct's ease of use.


Think Sage Intacct might be a good fit for you?

What users say


The importance of simplicity when choosing invoicing software

FreshBooks, KashFlow, Sunrise, QuickBooks, and Sage Intacct all offer billing and invoicing functionality, and most users think they are easy to use.

Before investing in a billing and invoicing tool, consider the importance of ease of use to your business. Read reviews from real users in Software Advice’s catalog to find out whether they found different platforms easy to set up, learn, navigate, and use. For personalized help, connect with one of our advisors


Methodology

For the user feedback trends sections, we performed a sentiment analysis of reviews left for each product from October 2018 to October 2020. Reviews data may have changed since publication and may not reflect current conditions.

For this report, we analyzed 83,965 reviews that mentioned ease of use across 310 billing and invoicing software products. To be considered for inclusion in this report, we required 20 or more unique reviews mentioning “ease of use” or related terms.

The products listed in this report had the highest percentage of positive mentions of ease of use functionality among eligible products.

To calculate the Sentiment Score, we looked at the specific mentions of ease of use in each review and analyzed the terms used to describe ease of use. We then scored each term on a scale of 0 to 10, with 10 being the most positive. The score for each snippet was the sum of all descriptive terms in the snippet. Snippet scores were then averaged for the product to determine average sentiment score for the product.

When comparing the average sentiment score of a product to the average score for the entire category, the product’s score was removed for accuracy.

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