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Acuity Scheduling
Acuity Scheduling
Squarespace Scheduling is a cloud-based appointment scheduling software solution that enables business owners to manage their appointments online. The product caters to the needs of small and midsize businesses as well as individu...Read more about Acuity Scheduling
Consentz
Consentz
Consentz is a healthcare technology company that prioritizes patient and practitioner needs while driving market innovation. It streamlines customer service, providing advice and support. Consentz's core systems are internally des...Read more about Consentz
DrChrono
DrChrono
DrChrono’s iPad and iPhone compatible EHR and medical billing platform allows medical practices and healthcare providers to manage patient intake, patient care, clinical charting, billing and revenue cycle management. It includes ...Read more about DrChrono
Nextech EHR & PM
Nextech EHR & PM
For more than 20 years, Nextech has provided a full-featured EMR and Practice Management solution within a single database. This system is a fit for dermatologists, plastic surgeons, ophthalmologists, and physicians, and is used b...Read more about Nextech EHR & PM
vcita
vcita
vcita is a cloud-based, all-in-one business management solution designed especially for service-based micro and small businesses. Entrepreneurs and small business owners from different industries use vcita to manage their time, mo...Read more about vcita
Remedly
Remedly
Remedly is a cloud-based medical solution designed for Plastic and Cosmetic Surgeons and Medical Spas. It is an integrated solution that encompasses functionalities such as practice management, electronic health records, patient p...Read more about Remedly
AestheticsPro
AestheticsPro
AestheticsPro is a cloud-based, HIPAA compliant medical spa management software solution that offers staff and calendar management along with client management, a point-of-sale and marketing tools within a suite. The staff manage...Read more about AestheticsPro
Jane
Jane
Jane is a practice management solution that helps health and wellness clinics streamline operations related to appointment booking, billing, charting and more. It allows patients to view and choose services, treatments and practit...Read more about Jane
Vagaro
Vagaro
Vagaro is a cloud-based salon, spa and fitness business management solution that allows professionals to book appointments and manage various facility roles. It offers an integrated solution to manage bookkeeping, payroll, client ...Read more about Vagaro
Power Diary
Power Diary
Power Diary is online practice management software for health clinics, and includes calendar management, automated appointment reminders (SMS or email), treatment note templates (which can be configured to your needs), online form...Read more about Power Diary
Klara
Klara
Klara’s patient engagement platform helps medical practices consolidate multiple patient outreach tools into one platform while automating key touch points throughout the patient journey. Interfaced with your EHR, Klara offers two...Read more about Klara
Cliniko
Cliniko
Cliniko is a cloud-based practice management solution designed to help businesses in the healthcare sector manage appointment scheduling, invoicing, payment processing and more. It enables medical professionals to capture patients...Read more about Cliniko
Agilysys Spa
Agilysys Spa
Agilysys Spa is a web-based solution that helps businesses manage appointments, customer profiles, payment transactions and more on a centralized platform. It enables staff members to schedule services and track daily appointments...Read more about Agilysys Spa
Bookeo
Bookeo
Whether you are a one-person operation or part of a franchise, Bookeo is perfect for your business. Bookeo is an easy-to-use and powerful platform that provides all the necessary features to manage and grow your business: online b...Read more about Bookeo
SalonBuilder
SalonBuilder
SalonBuilder is a salon and spa management solution that helps businesses create and maintain websites to streamline operations related to appointment booking, email marketing and client management, among other processes. It provi...Read more about SalonBuilder
Fresha
Fresha
Fresha is the world’s only subscription-free booking software for beauty and wellness businesses, trusted by over 100,000 salons, barbershops, spas, and more. Sign up to Fresha for free and manage all of your appointments, staff m...Read more about Fresha
SimplyBook.me
SimplyBook.me
SimplyBook.me is one of the world´s leading appointment scheduling solutions with tens of thousands of paying customers around the globe. SimplyBook.me offers a booking solution for smaller service based businesses as well as ente...Read more about SimplyBook.me
ZENOTI
ZENOTI
Zenoti is a cloud-based business solution used by spas, salons, med spas, yoga, and fitness studios of all sizes. Business features include appointment scheduling, billing, marketing, inventory, payroll, and configurable repo...Read more about ZENOTI
BookSteam
BookSteam
BookSteam is an online appointment scheduling solution. It offers business and customer-facing functionality so that customers/clients can schedule appointments online, while businesses can manage these appointments on the backend...Read more about BookSteam
Timely
Timely
Timely. The booking software that keeps clients coming back. Run your salon like a pro with easy-to-use booking software that puts you in control of the whole client experience. It all begins with our gorgeous, customisable cal...Read more about Timely
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Buyers Guide
Last Updated: March 16, 2023Medical spa centers often find themselves overburdened with administrative tasks, such as managing client appointments, communicating with clients, and collecting payments. This typically trickles down to the their everyday operations and can negatively affect their customer service and experience.
If these challenges sound familiar, it's time you looked at medical spa software. You've worked hard to get your medical spa business off the ground, and if you're feeling the need for dedicated software, it's proof of your success.
However, choosing the right medical spa software with the right features for your business can be a daunting task. That's why we've created this Buyers Guide to detail everything you need to know before making a final purchase decision.
Here's what we'll cover:
Common features of medical spa software
Benefits of medical spa software
What is medical spa software?
Medical spa software helps spa owners, managers, and therapists streamline their administrative tasks and improve focus on service delivery. It allows medical spas to manage their calendars and client appointments, receive feedback from clients, process payments, and market their services. In addition, medical spa software helps analyze staff productivity and manage inventory.
Appointment management and payment processing in Booker
Common features of medical spa software
Different vendors offer different features in their medical spa software solutions. Selecting the right medical spa software for your business is easier when you know what the common features to look for and what they do.
Appointment management | Allows medical spa owners and staff to book, reschedule, and follow up on client appointments. Some solutions allow users to confirm appointments with clients via text message and email. |
Appointment self-scheduling | Allows clients to book, cancel, or modify appointments through a spa's website or social media page. Clients can choose their preferred service staff as well. |
Staff management | Allows spa owners and managers to track employee attendance and manage work schedules. |
Client management | Allows spas to capture client information such as name, visit history, birthday, or other life events to promote marketing campaigns, as well as segment clients by service preference and spending level. |
Billing and payment processing | Allows users to generate invoices and accept payments from clients via multiple payment methods, including credit/debit cards, cash, electronic wallets, or gift cards. |
Reporting and analytics | Allows spa owners to track business performance using different types of reports such as appointment activity reports, sales reports, tax reports, and profit and loss records. They can also assess staff performance by analyzing metrics such as average profit per booking, client retention rate, or clients serviced per day. |
Inventory management | Allows spa owners/managers to track inventory levels, automate reordering items when stock levels run low, and capture details of received orders. |
To further understand these features and learn about medical spa software solutions, call our advisors at 855-998-8505 for free, no-obligation help. They'll help you narrow down your options by listening to your requirements and recommending the best-suited solutions for your spa center.
What type of buyer are you?
Before you start evaluating medical spa software options, you'll want to know what buyer category you belong to. Most buyers fall into one of the below categories:
Solo therapist spa: Due to limited resources, these spas require a solution that allows their clients to make online appointments through a web interface. The solution must also help the solo therapist track the status of the appointments and collect payments via different methods such as cash, credit cards, or electronic wallets.
Small and midsize medical spa: A small medical spa usually employs 5 to 20 staff members while a midsize spa may have around 20 to 50 staff members. These businesses deal with a larger volume of customers and staff members, and therefore, require a solution that offers client management, staff management, appointment scheduling, and payment processing.
Large medical spas: Large medical spas usually employ more than 50 staff members across multiple locations. Due to the large number of customers and staff members these spas manage, they'll benefit from reporting and analytics features to generate various types of performance reports. Also, these businesses will want the software to integrate with their existing marketing tools to create data-driven marketing campaigns.
Benefits of medical spa software
While some of the benefits of medical spa software may be clear from the discussion above, we've called out the most notable ones below:
Enhanced client experience: Medical spa software helps spa owners streamline their administrative tasks to improve customer service delivery. The software also captures clients' purchasing habits that help spa owners provide personalized services. Some systems offer a feedback collection mechanism that allows clients to share their comments about their experiences directly with spa owners.
Increased staff productivity: Medical spa software solutions help spa owners plan work schedules for their staff to enhance productivity. Spa owners can also track individual staff performance and collect client feedback to enhance the level of service across the entire workforce.
Key considerations
Here are some important factors to consider before you purchase medical spa software:
Mobile app availability: A companion mobile app will help you track and manage your spa business from anywhere. It'll also help you track appointments and client queries while you're at work or away. In addition, a mobile app is helpful if you're operating multiple locations.
Pricing and functionality match: Most medical spa software solutions are available with a monthly or annual subscription. Carefully evaluate subscription plans to match your budget and the features you need most.
Customer support: Find out if the vendor offers support 24/7, only during business hours, or not at all. Also, ask about available support options, such as email, phone, or live chat.
Note: The applications selected in this article are examples to show a feature in context and are not intended as endorsements or recommendations. They have been obtained from sources believed to be reliable at the time of publication.